Top Tech Jobs & Startup Jobs in Boston, MA

Respond to customer emails, live chat, and support tickets; resolve requests; maintain help desk records; escalate complex issues to higher support; ensure customer satisfaction.

Answer inbound customer calls to resolve account issues, product questions, order status, and troubleshooting; document interactions in CRM, follow scripts, and escalate when necessary.

Respond to customer emails, resolve issues, process requests, and document interactions in a ticketing system. Work independently to meet response time and quality goals and collaborate with teams on complex cases.

Provide administrative support including document organization, data entry, scheduling, internal communication, report preparation, file organization, and assistance with project tasks. Use team tools (Slack, Teams) and Google/Microsoft Office to keep workflows on track for a remote team.

Provide remote administrative support to executives: manage calendars, schedule meetings, prepare agendas and correspondence, book travel, organize documents, triage email, coordinate with internal teams, and support project follow-ups.

Handle inbound customer calls and chats, resolve account questions, process service requests, document interactions in the CRM, follow scripts, escalate issues, and meet daily performance and quality goals.

Provide administrative support to HR, assist with bi-weekly or monthly payroll processing, maintain payroll and attendance records, prepare payroll reports, resolve employee payroll inquiries, and ensure compliance with federal, state, and local payroll regulations.

Provide administrative HR support and manage office operations: recruitment coordination, onboarding paperwork, HRIS recordkeeping, benefits support, training coordination, and employee inquiries.

Provide administrative and clerical support to HR operations, maintain employee records, assist with recruitment and onboarding, prepare HR paperwork, ensure completion of new-hire documentation, and facilitate orientation sessions.

Provide administrative and operational HR support across recruitment, onboarding, employee relations, benefits administration, compliance, and HR reporting. Maintain personnel files and HRIS records, coordinate interviews and new-hire orientation, process employment documentation, and support managers and employees to ensure efficient HR operations and positive employee experience.