Top Tech Jobs & Startup Jobs in Boston, MA

Perform high-volume remote data entry: enter, update, verify records, maintain electronic filing, follow procedures, escalate discrepancies, and generate basic reports as needed.

Perform remote data entry tasks with high accuracy: enter, update, and maintain records in spreadsheets or databases, verify data accuracy, and follow standard procedures.

Accurately enter and update data in company systems, maintain database accuracy through regular checks, and support other departments with reporting and data needs.

Onboard new customers, provide proactive outreach, monitor product usage, resolve issues, coordinate with product/support teams, and build long-term relationships to maximize retention and satisfaction.

Support insurance policyholders by answering questions on coverage, claims, billing, benefits; assist with claims and policy updates; document interactions per compliance.

Provide remote ecommerce customer support via email, chat, and phone. Assist shoppers with product questions, order tracking, returns/exchanges, and troubleshooting account or order issues.

Provide remote patient and customer support for appointment scheduling, insurance and billing inquiries, account updates, referrals, and provider communication; maintain HIPAA-compliant records.

Provide phone/email/chat support for bank customers; assist with online banking setup, account and payment questions, and follow compliance and security policies.

Provide remote support for online retail customers: answer product and order questions, process returns/exchanges, manage support tickets, and coordinate with warehouse/shipping.

Provide multichannel customer support: handle inquiries, resolve complaints, update accounts, follow up on service issues, and relay feedback to improve experience.