Provide remote support for online retail customers: answer product and order questions, process returns/exchanges, manage support tickets, and coordinate with warehouse/shipping.
Job Summary:
Assists online retail customers with orders, returns, product questions, and account support from home.
Description:
Answer customer queries about products/orders, process returns/exchanges, coordinate with warehouse/shipping, manage retail support tickets.
Qualifications:
• Experience in retail or customer service
• Knowledge of ecommerce platforms a plus
• Strong communication skills
Benefits:
Remote work, PTO, employee discounts, training
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