Top Tech Jobs & Startup Jobs in Boston, MA

Leads enterprise telecommunications operations, including voice, unified communications, contact center platforms, telecom expense management, carrier relationships, vendors, incidents, upgrades, and service delivery. Manages technical staff and cross-functional partners while overseeing budgets, invoices, reporting, performance metrics, cost optimization, system reliability, and lifecycle modernization across multi-site business locations.

Build an end-to-end marketplace platform feature with mentorship, including Java and Spring Boot REST APIs, React and TypeScript interfaces, database updates, SQL queries, testing, debugging, code reviews, CI/CD, and release activities. The intern will work with PostgreSQL, Snowflake, Jenkins, and Azure Kubernetes, then demonstrate the completed project to technical and business partners.

Administer and engineer enterprise observability platforms spanning infrastructure, applications, cloud resources, and telemetry. Lead technical onboarding, monitoring design, alerting, dashboards, automation, integrations, troubleshooting, capacity planning, licensing optimization, upgrades, and migrations. Establish standards and documentation, collaborate with vendors and procurement, and mentor engineers. The role requires strong systems thinking, cloud and production support experience, scripting or infrastructure-as-code expertise, and the ability to resolve complex reliability and performance issues.

Designs and develops scalable full-stack eCommerce platforms using Java, Spring Boot, React, and TypeScript. Leads microservices and micro-frontend architecture, cloud-hosted platforms, distributed data and messaging solutions, streaming and batch pipelines, payment integrations, performance optimization, accessibility, and PCI-DSS compliance. Provides technical leadership, mentoring, architecture guidance, code reviews, documentation, and cross-functional collaboration.

Leads the strategy, roadmap, evolution, and enterprise scaling of AI/ML platforms, GenAI tooling, agent frameworks, and shared infrastructure. Partners with engineering, security, architecture, product, and business teams to deliver secure, reliable, governed, and cost-effective AI capabilities. Establishes platform standards, guardrails, success metrics, and responsible AI practices while managing vendors and accelerating production AI adoption across the organization.

Leads enterprise architecture and technical design for contact center modernization into an AI-first operating model. Defines cloud, application, integration, API, data, and AI architectures; evaluates technologies; governs APIs and event-driven systems; designs AI agents, copilots, RAG solutions, and omnichannel customer service integrations. Guides proofs of concept, architecture reviews, implementation, governance, and modernization while mentoring architects and engineers.

Drive organic search visibility and growth across Staples websites through on-page and technical SEO, keyword research, content optimization, technical audits, performance analysis, and actionable recommendations. Collaborate with product, content, UX, engineering, analytics, and marketing teams to implement scalable SEO improvements, validate technical requirements, report results, and adapt strategies to search trends and algorithm updates.

Supports and improves print production equipment, systems, workflows, and service programs across Staples’ network. Responsibilities include coordinating equipment and software testing, deployments, pilots, user acceptance testing, vendor collaboration, production laboratory maintenance, item master data audits, reporting, documentation, and process improvement initiatives. The role works cross-functionally with store operations, IT, suppliers, and leadership to improve efficiency, reduce costs, resolve operational issues, and support new production technologies.

Leads Amazon Marketplace growth and profitability by analyzing marketplace economics, P&L, pricing, assortment, fulfillment, inventory, and customer metrics. Develops growth strategies, financial models, dashboards, and business cases; optimizes FBA, SFP, and FBM operations; and leads cross-functional initiatives across merchandising, supply chain, finance, marketing, and catalog teams. Advises senior leaders, resolves compliance and seller-performance issues, and provides marketplace expertise and mentorship.

Manage general, auto, premises, product, and casualty liability claims from investigation through resolution. Evaluate liability, damages, reserves, litigation, risk transfer, coverage, and subrogation opportunities. Coordinate with TPAs, insurers, defense counsel, brokers, and internal stakeholders; maintain claim records and reporting in the RMIS. Monitor claim trends, support actuarial reviews, improve claims processes, and provide technical guidance to Claims Associates.