Top Tech Support Jobs in Boston, MA

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The Technical Support Engineer engages with customers to resolve technical issues, collaborating across teams to enhance customer satisfaction and improve processes.

As a Technical Support Engineer, you'll resolve technical issues, collaborate with R&D and Sales, and enhance customer satisfaction through effective support.

The ERP Technical Support Engineer manages technical aspects of the Infor CSI ERP system, providing support, developing solutions, and ensuring data integrity and system optimization.

The Applications Engineering Manager leads a team to ensure timely and efficient custom product quotations. Responsibilities include managing processes, collaborating with teams, and engaging with customers while optimizing engineering solutions.

Provide technical support to Commercial Service, Marketing, and Production teams, handling data entry, processing requests, invoicing, and maintaining quality control.

The Product Technical Support Representative will support customers by troubleshooting equipment and providing product recommendations. This role requires strong communication skills and scientific knowledge to assist in buying decisions and support engineering teams.

The Technical Support Specialist provides first-line technical support for the Mogli SMS & WhatsApp application, ensuring client success through effective communication, troubleshooting, and teamwork.

As a Technical Support Specialist, you will provide technical assistance, troubleshoot issues, maintain high customer satisfaction, and advocate for customers while collaborating with teams across the organization.

As a Technical Support Specialist, you'll assist Shopify merchants with technical inquiries, manage support tickets, collaborate with engineering, and improve documentation.

Provide technical support for external customers, troubleshoot software/hardware issues, assist in integration solutions, and document trouble tickets while adhering to SLAs.

The Field Support Specialist provides technical support for Growth Direct™ systems, managing customer complaints, documentation, and ensuring compliance with quality standards in US pharmaceutical environments.

The Technical Support Engineer delivers high-quality support, resolves technical challenges, and collaborates across teams to improve customer experience through effective case management.

The Technical Support Representative will provide B2B customer support for Skydio's UAS products, troubleshoot issues, and enhance customer experience through effective communication and knowledge sharing.

Lead a technical support team, driving product adoption and client satisfaction. Manage production issues, client relationships, and continuous process improvement.

As a Senior Technical Support Analyst, you will address complex technical issues for clients using Microsoft SQL Server, providing solutions, optimizing queries, and ensuring application performance in a SaaS environment.

The Technical Support Specialist provides advanced technical and clinical support for ZOLL products, including troubleshooting and escalation management. They ensure customer satisfaction through effective communication and knowledge-sharing.

Provide high-quality technical support for frequency and time synchronization systems, troubleshoot customer issues, and engage in presales and post-sales activities.

As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.

As a Technical Support Engineer, you'll provide technical guidance, troubleshoot issues, develop internal tools, and contribute to customer success by improving integration with our platform.

Provide exceptional technical support to customers during tax season, troubleshoot complex issues, and collaborate with teams to enhance customer satisfaction.

The Technical Support Engineer will troubleshoot and support enterprise validator partners, ensuring optimal performance of Optimum's products and collaborating cross-functionally to enhance product stability and usability.