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Top Tech Support Jobs in Boston, MA

26+ Job Results
Be an Early Applicant
2 Days Ago
Boston, MA
300 Employees
1-3 Years of Experience
300 Employees
1-3 Years of Experience
Artificial Intelligence • Computer Vision • Security • Software
The Technical Support Engineer will provide technical support to customers and partners, troubleshoot technical issues, and collaborate with cross-functional teams to provide comprehensive solutions. The role requires proficiency in field service, technical expertise in IoT connected devices, strong diagnostic and troubleshooting skills, effective communication and collaboration, and excellent customer relationship management.
Top Benefits:
401-K
401-K Matching
Company Equity
+47 More
Be an Early Applicant
4 Days Ago
Boston, MA
Remote
440 Employees
1-3 Years of Experience
440 Employees
1-3 Years of Experience
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
The Emotional Support Expert will provide emotional support to individuals and couples on the fertility and family forming journey. This is a part-time consulting role that requires 2.5-5 hours per week. The position is remote.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+53 More
Be an Early Applicant
4 Days Ago
Boston, MA
Hybrid
5,000 Employees
$55K-$80K Annually
1-3 Years of Experience
5,000 Employees
$55K-$80K Annually
1-3 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
Engage with customers to identify and resolve technical support requests, reproduce technical issues, become demo certified, participate in product conversations, and train as a specialist in Datadog products.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+63 More

Featured Jobs

Be an Early Applicant
4 Days Ago
Boston, MA
550 Employees
5-7 Years of Experience
550 Employees
5-7 Years of Experience
Cloud • Information Technology • Sales • Software
Lead technical projects, consult customers on custom integrations, data maintenance calculations, and custom reports. Develop and expand existing accounts, collaborate with cross-functional teams.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+60 More
Be an Early Applicant
5 Days Ago
Boston, MA
600 Employees
3-5 Years of Experience
600 Employees
3-5 Years of Experience
Machine Learning • Security • Software • Analytics • Defense
STR is looking for an IT Support Specialist to join the team and be a key team member in keeping our organization running smoothly.
Top Benefits:
401-K
401-K Matching
Company Outings
+39 More
Be an Early Applicant
6 Days Ago
Boston, MA
Remote
1,000 Employees
$140K-$145K Annually
1-3 Years of Experience
1,000 Employees
$140K-$145K Annually
1-3 Years of Experience
Edtech • Fintech • Healthtech • Payments • Software
Provide technical support to internal and external customers, make product configuration changes, monitor performance attributes, resolve issues in development and production environments, and be on-call for client support.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+44 More
Be an Early Applicant
6 Days Ago
Boston, MA
Remote
9,500 Employees
$103K-$166K Annually
3-5 Years of Experience
9,500 Employees
$103K-$166K Annually
3-5 Years of Experience
Cloud • Information Technology • Productivity • Security • Software
Lead a team of Technical Support Engineers, resolve customer issues, collaborate with engineering leaders, manage key support metrics, and mentor the team.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+59 More
Be an Early Applicant
6 Days Ago
Boston, MA
535 Employees
7+ Years of Experience
535 Employees
7+ Years of Experience
eCommerce • Hardware • Robotics • Software • Automation
The Senior Application Support Engineer will be responsible for leading the team supporting the Alphabot System at customer sites. They will provide technical guidance, lead high severity escalations, root cause and solve high impact issues, and manage the team's on-call coverage. The ideal candidate should have strong leadership skills, technical problem-solving skills, knowledge of scripting and Python, and experience with Linux/Unix and visualization tools.
Top Benefits:
401-K
401-K Matching
Company Equity
+29 More
Be an Early Applicant
7 Days Ago
Boston, MA
438 Employees
3-5 Years of Experience
438 Employees
3-5 Years of Experience
Fintech • Financial Services
Provide technical support for IT endpoints, systems, and networks. Configure and deploy endpoints, make security improvements to SaaS software, troubleshoot, manage networks, and enhance IT support processes. Collaborate with stakeholders and contribute to a positive work environment.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+46 More
Be an Early Applicant
7 Days Ago
Boston, MA
Remote
500 Employees
$110K-$140K Annually
5-7 Years of Experience
500 Employees
$110K-$140K Annually
5-7 Years of Experience
Big Data • Cloud • Information Technology • Software • Database • Analytics • Big Data Analytics
The Technical Support Engineer at Starburst provides support for standard and custom deployments, answers technical questions, reproduces and resolves issues, opens bug reports, provides upgrade support, conducts technical check-ins, and contributes to team development and customer experience.
Top Benefits:
401-K
Company Equity
Company Outings
+51 More
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