Top Tech Support Jobs in Boston, MA
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The Technical Support Engineer will provide technical support to customers and partners, troubleshoot technical issues, and collaborate with cross-functional teams to provide comprehensive solutions. The role requires proficiency in field service, technical expertise in IoT connected devices, strong diagnostic and troubleshooting skills, effective communication and collaboration, and excellent customer relationship management.
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The Emotional Support Expert will provide emotional support to individuals and couples on the fertility and family forming journey. This is a part-time consulting role that requires 2.5-5 hours per week. The position is remote.
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Engage with customers to identify and resolve technical support requests, reproduce technical issues, become demo certified, participate in product conversations, and train as a specialist in Datadog products.
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Lead technical projects, consult customers on custom integrations, data maintenance calculations, and custom reports. Develop and expand existing accounts, collaborate with cross-functional teams.
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STR is looking for an IT Support Specialist to join the team and be a key team member in keeping our organization running smoothly.
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Provide technical support to internal and external customers, make product configuration changes, monitor performance attributes, resolve issues in development and production environments, and be on-call for client support.
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Lead a team of Technical Support Engineers, resolve customer issues, collaborate with engineering leaders, manage key support metrics, and mentor the team.
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The Senior Application Support Engineer will be responsible for leading the team supporting the Alphabot System at customer sites. They will provide technical guidance, lead high severity escalations, root cause and solve high impact issues, and manage the team's on-call coverage. The ideal candidate should have strong leadership skills, technical problem-solving skills, knowledge of scripting and Python, and experience with Linux/Unix and visualization tools.
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Provide technical support for IT endpoints, systems, and networks. Configure and deploy endpoints, make security improvements to SaaS software, troubleshoot, manage networks, and enhance IT support processes. Collaborate with stakeholders and contribute to a positive work environment.
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The Technical Support Engineer at Starburst provides support for standard and custom deployments, answers technical questions, reproduces and resolves issues, opens bug reports, provides upgrade support, conducts technical check-ins, and contributes to team development and customer experience.
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