Top Operations Manager Jobs in Boston, MA

Manage and improve a service unit: supervise Team Managers and staff, drive local sales alignment, ensure service quality and compliance, oversee billing/DSO, hiring/training, budgets, audits, and participate in industry functions and special projects.

The Operations Manager leads performance improvement initiatives, engages with private equity firms, and drives operational excellence in client operations, including using Lean and Six Sigma methodologies.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

Lead end-to-end CX automation projects, optimize LLM pipelines and RPA, report on automation performance, partner cross-functionally, mentor team members, and bring forward emerging AI-driven improvements to customer experience.

The Strategic Operations Manager will lead revenue planning, sales enablement, and analytics for the Partner Sales team, improving operational tools and frameworks for accounting partners while driving strategic growth and managing cross-functional collaboration.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Remote Operations Manager responsible for driving business growth, managing client relationships, conducting market analysis, collaborating with sales and marketing, preparing proposals, tracking performance metrics, and coordinating cross-functional teams to ensure customer satisfaction and strategic planning.

The Operations Project Manager manages wellness operations projects, coordinating across product development, supply chain, and vendor management to ensure timely execution and efficiency in processes.

The Global Clinical Operations Manager will lead Airvet's clinical operations, ensuring operational excellence, managing a veterinary network, and partnering cross-functionally to execute strategic initiatives.

Partnering directly with senior leadership, own growth metrics, operating cadence, OKRs, and funnel analytics for PLG and Creator products. Build dashboards and models, run recurring reviews, recommend CRO tests, translate data into executive narratives, and lead cross-functional initiatives to drive acquisition, activation, conversion, retention, and expansion.

Manage a mortgage/consumer lending operations department of 15+ employees, oversee supervisors and operations managers, drive process improvements, ensure regulatory compliance, lead projects, support budgeting and financial accountability, handle staffing/performance decisions, and contribute to strategic planning.

Lead creation and lifecycle management of SOPs, change management, and operational readiness. Partner with IT, Compliance, and Training to support system rollouts, validate workflows, and enable adoption. Monitor standards adherence, drive continuous improvement, and maintain performance dashboards to inform leadership decisions.

The Senior Operations Manager leads strategy development, manages performance evaluation, and oversees operational excellence across multiple sites, ensuring compliance and driving continuous improvement.

The Operations Lead will manage the Perception Data team, overseeing data collection and labeling for AI models, ensuring high quality and timely delivery while working with ML engineers and external partners.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

Lead strategic operational initiatives, optimize processes, and drive cross-functional alignment. Manage complex projects end-to-end, develop KPIs, recommend automation and tools, present findings to executives, mentor team members, and manage vendor relationships to improve efficiency and scalability across the organization.

The Manager of BSA/AML Operations leads alert review and investigations, ensuring compliance with BSA/AML policies and regulations, while overseeing a team of analysts in various financial operations.

Lead strategy and operating model for bookkeeping, payroll, and tax services. Drive automation and AI adoption, establish scalable workflows and KPIs, grow and mentor a 25+ person team, and partner cross-functionally to align product, fintech, and go-to-market for seamless, compliant financial service delivery.

Lead and grow a global GTM Operations team for Autodesk Education. Drive operational excellence across product launches, customer verification, sales enablement, data governance, and reporting. Design scalable processes, partner cross-functionally, translate data into insights, and lead strategic initiatives while balancing hands-on execution and change management.

Lead global corporate travel operations and vendor management (TMC), optimize Concur configuration and processes, enforce policy compliance, build Power BI reporting, support audits and training, drive supplier negotiations and cost/environmental initiatives, and manage cross-functional projects. Requires ~20% global travel.

Manage end-to-end operations for high-profile experiences: ensure listing accuracy and quality, support guest vetting and logistics, coordinate partners and vendors, work with engineering on tooling and testing, analyze impact, resolve issues (including on-call), and maintain clear process documentation.

Lead and build a team that drafts and submits state-specific rating rules, underwriting guidelines, and forms; manage filing execution via SERFF, handle objection responses, coordinate cross-functional stakeholders, establish operating rhythms, improve documentation and controls, and coach staff to scale filing expertise and regulatory execution.

Design, build, and sustain the Managed Work Order Associates program and operating model. Own productivity, SLAs, quality, NTE compliance, PM programming, and continuous improvement to reduce cost-to-serve and increase gross margin. Lead performance management, governance, cross-functional standardization, audits, and team development to ensure consistent execution and audit readiness across ServiceChannel Managed accounts.

Lead Aurora's operating cadence and strategic GTM initiatives. Partner cross-functionally to identify bottlenecks, build executive-ready analyses and models, and implement data-driven process, systems, and automation solutions including dashboards and AI-enabled workflows.