Real Estate Startups in Boston

OpenCounter is seeking a Director of Customer Success to build a new department in the company as we expand from 50 to 500 government clients over the next several years.  As the first member of the Customer Success team, the Director of Customer Success will help define what success means to our clients, and develop strategies to expand and deepen customer engagement, and reduce churn.  This includes proactively engaging with customers to educate them on how to best get value from OpenCounter products and services, ensuring customer issues are escalated and resolved appropriately, and recommending additional products or tiers of service that will provide maximum value to our customers.

Building Engines is looking for a talented, highly motivated Software Support Specialist with a positive attitude and desire to make an impact on an organization by providing superior services and support to our customers. The ideal candidate must possess excellent interpersonal and organizational skills with demonstrated ability to actively respond to the needs of our customers. The Software Support Specialist will be a champion for all Building Engines product offerings and for our customers.

We need a motivated and experienced accounting professional who can oversee the core accounting functions of our business, deliver timely and accurate reporting of our financial position, and help us develop and implement new systems, processes and controls needed to scale our rapidly evolving company.  To that end, we are looking for an Accounting Manager to join our team to help us grow the business as well as their career.  This role will report directly to our Controller and will play an instrumental role in the financial future of the company. 

- Learn how Reggora’s platform can be applied to all stages of a client’s mortgage operations – attracting, engaging, converting, growing and retaining customers. - Understand client’s internal/external marketing and advertising strategies as it pertains to adopting Reggora’s platform. - Contact potential prospects from personally-generated research to drive sales, aggressively expand the customer base and generate new revenue. - Solve problems and outline possible pain points and implicit needs. Build and maintain strong relationships with senior executives at Enterprises. Prepare presentations, discovery sessions, product demonstrations and proposals. - Understand unique pain points and produce compelling proposals to meet client needs.

Help drive our product marketing and go-to-efforts for our growing, industry-leading solution suite. Develop clear, compelling value propositions based on business problems that resonate with prospects and customers. Build and maintain persuasive marketing content based on value propositions, including product presentations and collateral, Web content, and case studies. Collaborate with the marketing function to develop and support demand creation, awareness and partner marketing campaigns, and create supporting product- and persona-oriented material and content as needed. Manage cross-functional product launches to fully enable sales teams, and leverage marketing channels for maximum impact. Create sales training tools including new and existing product training, persona training, and competitive battle cards. Work closely with product management, marketing and sales teams to ensure a consistent message and product launch as well as sales success.   Conduct and collaborate on customer/prospect research, market research, and analysis to develop and communicate a thorough understanding of the marketplace, industry drivers, user challenges and needs, and future market opportunities.