Jobs at Rapid7

Lead commercial strategy across Rapid7’s product portfolio, including pricing, packaging, positioning, bundling, value-based pricing, and go-to-market execution. The role partners with Product, Sales, Marketing, RevOps, Finance, and Deal Desk to analyze commercial metrics, develop models, guide CPQ and operational tooling, monitor competitors, and present recommendations to senior leadership. The position requires strong quantitative analysis, financial modeling, cross-functional influence, and execution in a B2B SaaS environment.

Partners with Finance, Accounting, and IT stakeholders to analyze financial processes, define business and technical requirements, design scalable system solutions, and troubleshoot enterprise applications, integrations, and workflows. Coordinates testing, UAT, production readiness, and post-deployment validation. Incorporates financial controls, SOX compliance, auditability, data governance, segregation of duties, and security into solution designs while identifying opportunities for automation and AI-driven process improvement.

Manage daily facilities operations for Rapid7’s Boston HQ, including vendors, workplace applications, maintenance, life safety, EH&S, food and beverage services, events, space planning, occupancy, moves, and site budgets. Partner with building management, local leadership, and cross-functional teams to maintain a safe, efficient, engaging workplace and optimize operational performance.

Lead and develop a global Renewal Account Management team responsible for retention, renewal performance, forecast accuracy, and commercial execution. The role oversees deal ownership, negotiations, at-risk renewals, customer escalations, reporting, and renewal governance. It partners with Sales, Customer Success, Channel, Finance, and Legal while using Salesforce, Clari, and forecasting tools to identify risks, improve operational discipline, and deliver predictable recurring revenue outcomes.

The Director of FP&A will lead financial strategies for sales and marketing, advising executives, managing budgeting cycles, and developing financial models for high-growth SaaS environments.

Own end-to-end renewals and expansion for complex enterprise SaaS accounts. Lead contract, pricing, and term negotiations with executives and procurement teams; develop data-driven retention strategies; maintain accurate forecasts and deal records in Salesforce and Clari; identify expansion opportunities with Sales and Channel teams; build executive relationships; mentor renewal managers; and improve renewal playbooks and workflows.

Own renewal and expansion strategies for mid-tier commercial accounts, managing the full renewal lifecycle from outreach and negotiation through contract completion. Engage decision-makers, procurement teams, and channel partners; identify upsell and cross-sell opportunities; maintain Salesforce and Clari forecasts; analyze renewal and usage data; mitigate customer retention risks; and contribute to enablement, playbooks, and peer mentorship.

Drive new business and upsell revenue across mid-market accounts by prospecting, qualifying, presenting, negotiating, and closing opportunities. Build trusted cybersecurity advisor relationships, manage quotas and forecasts, monitor competitors, convert client feedback into sales strategies, and collaborate with Sales Engineering, Sales Operations, Customer Success, and channel partners. Maintain accurate Salesforce records and support account expansion within an assigned territory.

Architects and delivers foundational systems for an autonomous security investigation platform supporting MDR. Responsibilities include distributed data pipelines, query engines, orchestration, ML model infrastructure, scalability, reliability, observability, technical standards, design reviews, mentorship, and cross-team architecture. The role partners with ML, product, data science, and platform teams to solve complex technical problems across real-time security operations.

Lead enterprise revenue growth across strategic Pittsburgh-area accounts by managing customer relationships, acquiring net-new business, overseeing complex renewals, and expanding channel partnerships. Collaborate with Customer Success, Sales Engineering, Sales Operations, and executives to improve retention and account health. Conduct executive business reviews, develop account success plans, maintain Salesforce records and forecasts, and travel up to 25% for client and partner meetings.

Conduct strategic and financial analysis, evaluate market opportunities and M&A targets, build valuation models, support due diligence, research competitors, and prepare executive and Board presentations. The role partners with business leaders on product strategy, market entry, competitive positioning, operational improvements, annual planning, and long-range transformation initiatives.