Rapid7

We need a hunter – someone who is fearless, assertive and hungry. We need someone who can communicate effectively with both internal customers and candidates with various levels of experiences. If your answer to “how do you find top candidates” is “I post a job and pray the candidates answer” then this job is not for you. The ideal candidate will have a passion for recruiting and for driving visibility and accountability around the hiring process for all parties that are involved. This is a highly critical and visible position at Rapid7 and we are looking for the best of the best. If this is you, come join an incredible team.

The Technical Talent Acquisition Partner will work a full cycle desk at Rapid7 Supporting our technical product recruiting function. This person will use active and creative sourcing methods to attract top talent to Rapid7. We need someone who can communicate effectively with both internal customers and candidates at various levels. The ideal candidate will have a passion for recruiting and loves being accountable to hiring managers. This is a highly critical and visible position at Rapid7 and we are looking for the best of the best. If this is you, come join an incredible team.

The Manager, Customer Adoption is responsible for expediting Rapid7’s customers time to value and ensuring ongoing success by engaging and driving usage of Rapid7 solutions. Rapid7 is looking for a candidate with strong communication skills, a history leading teams that help customers achieve value by driving product adoption and a passion for technology. This role will require you to work cross-functionally to ensure Rapid7 delivers a best-in-class customer experience that allows customers to achieve their security program objectives by leveraging our industry leading solutions. Success in the role will require a self-starter with a passion for solving complex problems, leading teams, working cross-functionally and using data / insights to drive meaningful customer engagements.

We are looking for a creative person to lead our savvy network team, who understands that technology is meant to empower people. You will be part of a community which is fanatical about security and on a mission to make an impact in the global technology ecosystem.

Research vendors and venues across the US. Call customers and prospects to confirm registration for events. Update daily registration reports in correlation with event goals. Print name badges and agendas. Ship materials to events. Manage and organize the marketing closet. Restock inventory on the online event collateral store. Support Brand Experience Manager as needed. Manage 2019 event calendar. Attend events as needed, potentially including our customer event in Boston and/ or a local trade show.

Rapid7 is seeking the next generation of sales and professional superstars for our business development program. Our Business Development Program provides the basis and foundation to launch your technology career. Not only will you hone your skills as a business development representative uncovering opportunities with prospects and customers and maximizing opportunity from inbound marketing leads, we will enable and develop your skills across technical selling, demand generation, sales operations, networking and technical acumen. Some of Rapid7’s top sales professionals have been developed from our BDR program so if you are up for the challenge, keep reading.

●Know how to tweak systems to make things run smoothly, it’s your thing. ●Go crazy if you just fixed something you already fixed, in fact you don’t rest until you root out the issue. ●Are an information gatherer and can be a hub to coordinate people to get things done. ●Understand the importance of change control, and could setup your own CMS process if needed. ●Love to keep current with the latest technologies, especially things to make your life and work easier. ●Can install new servers and rebuild existing ones either bare metal or VMs. ●Always patch all the things, have scripted or automated this to make your life easier. ●Have a handle on storage systems, can configure them and maintain them (SAN, NAS, JBOD). ●Can develop strong documentation around systems and processes. ●Know how to setup effective monitoring and alerting, can follow a process to address events. ●See the value in, and perform RCAs and Post-Mortem write-ups as well as debriefs for shared learning. ●Enjoy learning new applications and systems, this is fun for you.

Own and evolve our strategic alliances vision and strategy. Collaborate with Rapid7 product teams to drive a coordinated approach to extensibility across our portfolio. Work across all groups to assess customer needs and market trends in order to inform our integration strategy and prioritize integration efforts. Dedicate yourself to understanding the security market and key trends that influence our vision; bring your own views to the table and advocate for your ideas. Own and evolve alliances programs that support the broad partner ecosystem. Recruit and onboard new partners in support of our vision. Directly manage key strategic alliances, working cross-functionally with Rapid7 groups and key partners to execute joint business plans. Facilitate joint roadmap and integration discussions with partners and drive joint go-to-market efforts that coordinate marketing, sales, and channel alignment. Communicate with key executive stakeholders to drive your vision. Coordinate with Customer Success and product teams to ensure that we’re delivering real business value to our customers.

● Directly manage key strategic alliances, working cross-functionally with Rapid7 groups and key partners to execute joint business plans. ● Facilitate joint roadmap and integration discussions with partners to ensure that we’re delivering world-class integrations that solve real problems for our customers. ● Drive joint go-to-market efforts that coordinate marketing, sales, and channel alignment. ● Communicate the business value of each partnership to Rapid7 stakeholders in order to drive internal alignment. ● Understand each partner intimately, what motivates them, and how to drive commitment to an ever-expanding and deepening relationship .

The ideal candidate has experience in working with a large volume of customers in both proactive and reactive manners, participating in and driving cross-functional programs focused on improving customer experience, and has a proven track record for coaching and advancing their team to high standards of excellence. This leader has a passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills of their team.

Overview: Rapid7 is looking for a motivated individual to join our Americas pre- sales organization. The Security Solutions Analyst will work with the sales team in a pre-sales role to develop and position solutions involving Rapid7’s security solutions. They will work as an equal partner with our sales team in matching up customers with Rapid7's security solutions. If you are comfortable going toe-to-toe in a technical discussion with engineers

The Senior Director of Security Outcomes and Program Development will provide a hands-on leadership opportunity for developing and leading Rapid7's strategies and programs for helping customers improve security outcomes. This person will partner with our Go to Market, Services and Product teams in developing and evolving our customer success strategies and security program development efforts, including working with our customers and partners to meet our growing customer needs around the world. This is a highly visible and critical role. If you are excited about the chance to be innovative, to build and lead next-generation security practices, to participate in strategic business conversations with CIOs and CISOs, and to have an impact on advancing companies' security programs, this may be the opportunity for you!

Reporting directly to the Vice President of IDR Sales, who oversees our emerging market segment, you will be responsible for building and leading our Incident Detection and Response(IDR) organization for the East Coast and Canada, with responsibility for scaling out the organization. We are looking for a proven, hands-on sales leader who has enjoyed success building, mentoring and leading teams in extremely competitive sales and customer acquisition environments, and who can lead a diverse team of managers and leaders across the customer acquisition lifecycle.

Reporting to the Corporate Controller, this individual, in the newly created role, is a key participant in ensuring Rapid7’s financial statements are prepared in an accurate and timely manner. This individual will be responsible for all aspects of external SEC reporting, oversee the general ledger and accounting operations team and operate as the technical accounting expert within the organization. This individual will have a high level of visibility within both the Finance organization and the Company’s leadership throughout the organization. This role requires technical accounting expertise, critical thinking skills, effective organizational skills and a strong ability to build effective relationships across the organization. If you are looking for a highly visible role with the ability to significantly impact and influence an organization, then this may be the role for you! 

The ideal candidate has extensive experience in working with large customers (F500) in both proactive and reactive manners, participating in and driving cross-functional programs focused on improving customer experience, and has a proven track record for coaching and advancing their team to high standards of excellence. This leader has a passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills of their team. If you are someone who is excited to lead strategy as well as roll up your sleeves and contribute to the team’s goals and evolution, then this may be the role for you!

Deliver world-class Incident Response services for Rapid7 customers. Develop and deliver on strategies to grow the business and contribute to the success of our clients and Rapid7. Build strong cross-functional relationships with other teams at Rapid7 to support the expansion of customer accounts, consistent and unified communications with clients, and an overall outstanding customer experience. Contribute to special projects relating to technology, methodologies, research, and a variety of services. Mentor and contribute to the professional growth of a world-class team of IR experts. Run the business unit, including participating in forecasting and sales enablement efforts. Assist in capturing and deploying knowledge of attack methodologies. Drive research initiatives to further incident response capabilities and brand reputation through media interaction, public speaking, and blogs. Advise clients on security best practices and attack mitigation strategies. Provide continuous input to Rapid7 product development teams. Actively participate within Rapid7 Community and Security Industry as advocate and advisor. Participate in seeking out other opportunities to build appropriate partnerships to drive additional business.

A natural sales leader, the Named Sales Manager will develop innovative strategies to extend the Rapid7 Named Accounts sales model, maximize new product markets and build a predictable sales engine. Leveraging energy and activity, the ideal candidate will possess the ability to motivate, coach and challenge their teams to re-define success and create a phenomenal customer experience.

As a Account Executive, Global Services you are responsible for driving an exceptional client experience through consulting service selling, renewals and cross-utilization of Rapid7 solutions to deliver outcomes for our largest and most progressive customer environments. This role is a quota carrying role which will cover penetration testing, security advisory services, and incident response services. Reporting to Global Consulting, you possess a passion for customer success and solving complex security and IT problems with innovative solutions and intensive customer engagement. Account Manager reps should have full sales cycle experience and have command of all deals in their region from prospecting net-new, negotiation terms and pricing, and deals closure. They have the ability to work a hybrid sales model by leveraging marketing leads, supporting territory field events along with company sponsored events, and using technical resources or channel partners as required. This role ties to an individual territory under a sales division leader in the US sales organization. 

Rapid7 is looking for a passionate Pricing Strategy Director who will propose, create and manage global pricing and packaging to accelerate our go-to-market business models, provide clear value to our customers, and deliver growth and profitability to Rapid7. As a member of the Product Marketing team, you will be a critical partner to Product Management, Sales, Finance and other cross-functional teams. Leveraging deep knowledge in pricing research, testing and strategy, and working cross-functionally to thoroughly understand our customers, competitors, market, and business economics, the Pricing Strategy Director will establish product and service prices, price mechanics and standards, and new packaging and bundling. This is an individual contributor role at this time, but an extremely influential one - you could truly impact Rapid7’s ability to drive increased revenue.

Account Executives are experienced sales representatives who are responsible to drive net new sales and manage up sell, within their assigned geographical territory to North Americas enterprise, named, and strategic accounts. Reps should have full sales cycle experience of all deals in their region from prospecting net new, negotiation terms and pricing, and closing deals. They have the ability to work a hybrid sales model by leveraging marketing leads, supporting territory field events along with company sponsored events, performing product demos, and using technical resources or channel partners as required. This role ties to an individual territory.

We are seeking a customer service driven Senior Payroll Specialist who wants to work in an exciting, fast paced environment with exposure to 18+ international payrolls as well as the US covering 1,500 employees and growing! In this position you will report to the Global Payroll Manager within the Total Rewards Team and work in our Boston office.

Develop AI/DL-based solutions for real world, large scale cybersecurity problems. Evangelize a unique perspective on cybersecurity issues through research, speaking engagements, and publications. Assess, understand and analyze diverse data sources including sampling biases, accuracy, coverage, and potential model limitations. Collaborate with data engineers to identify data preparation/cleansing/ETL pipelines. Spearhead critical initiatives from concept to rapid prototype to go/no-go.

The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals. 

● Take an ownership role in the daily administration and support of our Netsuite platform including (but not limited to) user setup and access, customization of records, fields, page layouts, validation of data integrations. ● Provide day-to-day support for our rapidly growing business; manage and prioritize ongoing support requests. ● Design and build workflows, records, fields, scripts and roles to facilitate complex business processes. ● Identify gaps between current and desired states; deliver solutions that create efficiencies and add value. ● Ensure procedures and processes are being followed when implementing changes to production systems. This includes maintaining a sandbox and making sure 3rd party vendors follow change control rules. ● Ensure through the development and execution of testing plans that production issues are minimal after implementation of new enhancements, changes, and upgrades. ● Stay up to date with best practices and recommend process improvement suggestions. Solutions must support Applications governance, minimizing customizations and leveraging out of the box options. ● Support the Finance department in month-end close operations ensuring a smooth and error free process. ● Execute in a Project / Task based environment exercising judgment on priority, urgency, and required projects.

Rapid7’s Product Marketing team is responsible for leading go-to-market strategy and execution for our portfolio of products and services. This specific role will oversee the Rapid7 Services portfolio, which is comprised of penetration testing, advisory services, incident response, and training services. The Product Marketing Manager serves as the business owner and acts as the expert in communicating the value of our professional services to

Director, Sales Development Company Description Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 7,400 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that

As a result of our continued strong growth, we are adding a Talent Researcher to our Executive Recruiting team, responsible for research and sourcing for our leadership roles globally across all business functions at Rapid7. This highly visible role will build and manage pipelines of passive candidates across multiple searches at once. The ideal candidate will have demonstrated sourcing experience and will be expected to think outside the box on creating, developing and driving sourcing campaigns and methods. Equally important is the ability to build outstanding relationships across the Rapid7 organization. This role is crucial to our efforts to bring on the best leadership talent to drive and support Rapid7’s growth and scale!

1. Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success.  Serves as the liaison between Rapid7 and the customer;  Follows up, tests, and troubleshoots as necessary;  Partners with development team on root cause analysis;  Keeps customer informed of case resolution.  2. Interacts closely with other departments to provide first hand feedback from customers.

Answering and forwarding of phone calls to main office line. Greeting guests. Making our office a place our coworkers and guests love to come to. General upkeep of all office common areas. Incoming and outgoing shipping needs for the office. Management of security processes (such as sign-in and visitor badging, new hire badges, employee temp badges, car parking badges). Management of existing and new vendor relationships. Invoicing and Purchase Orders. Performance Management.

CSM’s are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account Executives to upsell new products and services, drive customer relationships and loyalty, and are highly motivated to providing our clients with the absolute best in service and support. An exceptional CSM strives to understand our customer’s network topography, product deployment, and how Rapid7 aligns with their security protocols. They will strategically align themselves with the customer by deeply understanding their security program and creative account mapping techniques to be in a position to anticipate their needs and optimize the relationship at the Enterprise level.

Rapid7 is looking for as Analytics Manager to manage, develop and guide a team of analysts, working with internal stakeholders to advance analytics maturity across the enterprise. You’ll help us create and deliver insights that advance our competitive position in the market, you’ll collaborate across the organization to advance not only our visibility to data, but to insights that drive the business forward, all while aligning to strategic goals and core priorities. You’ll be capable of understanding the underlying problems we’re trying to solve, thinking creatively of the most insightful ways to solve them using analytics and continuing our progression up the analytics maturity curve towards pervasive predictive and prescriptive analytics.

Reporting directly to the Senior Manager of Channel Operations, you will have the opportunity to execute against the global channel strategy, designed to create equity, impact and residual growth around the world. This individual must thrive in a fast paced environment, be able to effectively manage multiple parallel processes, enjoy working with multiple stakeholders, and to support the mission as we move into the next phase of our journey. Working collaboratively with the channel sales leadership, sales, and customer success, this individual must thrive within an innovative and fast paced team.

We are searching for Named Account Executives to join our growing sales team. This quota carrying role is critical to the continued success of the organization and will have a high level of visibility. The ideal candidate will be responsible for driving net new sales opportunities and managing up sell opportunities within their assigned geographical territory. Experience handling full-life cycle sales in an individual contributor environment, along with working with internal partners to drive our business forward in a specified territory is key to being a successful Rapid7 Account Executive.