Rapid7 Careers In Boston

25

As a Senior Business Operations Analyst you will be a key member in the Managed Services team and act as a thought leader and impact the direction of Rapid7’s future! This highly visible position will partner closely with the Sr. Manager of Services Business Operations, and VP of Managed Services, and act as a key contributor towards tactical and strategic goals.

As Senior Legal Counsel, Corporate, you will provide guidance and direction in the development, implementation, and maintenance of consistent, company-wide compliance with applicable laws, regulations, and policies related to privacy and export matters. As part of these efforts, you will work with cross-functional partners to drive the continued implementation of Rapid7’s privacy and data compliance program, including developing and enhancing corporate privacy policies and business-specific processes and procedures related to privacy. You will serve as the subject matter expert to the company on issues of privacy and export, providing expert advice and strategic operational guidance to all functions across the company. 

You will be responsible for the strategy and execution of driving transformation and innovation into our website strategy. Your direction will shape how we communicate and connect with our customers–through content, visual, and web experiences.  Collaboration is key. This role will work closely across the Experience Design Studio, helping to shape our visual, content, and web strategies as a thought partner and communication expert, with a view toward maximizing reach and engagement. By combining your mastery in the art and science of content marketing, you will drive the web architecture of digital products and services and ensure a seamless alignment with web execution.

Provides guidance to peers but has no formal supervisory responsibility. Delivers presentations and participates in conference call discussions and face-to-face meetings to architectural groups, major lines of business, and executives.  During the qualifying process, confirms that Rapid7’s solutions meet the prospect’s requirements and assists sales in technical qualification. Articulates and demonstrates Rapid7’s solutions, and positions products relative to competition. In-depth knowledge of multiple Operating Systems and Security Solutions. Possess presentation-ready knowledge and product expertise on all Rapid7’s product groups, with specialized expertise in the security solutions. 

As a Sales Operations Analyst, you’ll play a pivotal role in supporting the analytics, data streams and KPIs that support our sellers in their day-to-day efforts and attainment. This role will also have a key responsibility in analyzing and identifying trends in the business while making supporting recommendations on ways to improve the productivity and scale of the Go To Market Organization. Each of these responsibilities is critical to Rapid7's success and involves working closely with key stakeholders within Rapid7 while leading projects. The ideal candidate will effectively collaborate with stakeholders in Sales, IT, Business Intelligence, Marketing, Finance and People Strategy to help the Sales Organization achieve its annual goals. This role requires a mixture of business acumen and technical expertise, executive presence, and the ability to build strong partnerships with business partners. Success in the role will require a self-starter with strong initiative and a passion for collaborating with others to solve problems.

Assist Customer Success Managers with researching, generating, and editing Renewal Quotes. Act as the intermediary between CSM, Orders, Sales Ops and IT. Manage, track and follow up on Confirmed “Process” renewals. Run and distribute team reports to assist CSMs in customer & partner communications. Update internal knowledge base by documenting CSM processes. Assist with the triage of inbound emails from CustomerSuccess inbox. Other projects that may arise including data entry & miscellaneous administrative tasks.

IoT and Embedded Device Testing (cloud, mobile, API, physical, network, firmware, and RF). Network Penetration Testing (wired and wireless). Web Application Testing. Social Engineering (on-premise and electronic).

Supporting our marketing performance & technology team in a number of areas. Working cross-functionally to understand system and process gaps. Increasing system data quality to drive accuracy in reporting. Performing ad-hoc analysis to support the fiscal year planning process. Help drive overall productivity and scale for the Marketing Organization.

As the Senior Sales Operations Analyst, you’ll play a pivotal role in supporting the analytics, data streams and KPIs that support our sellers in their day-to-day efforts and attainment. You’ll also play a key responsibility in analyzing, identifying trends and helping to integrate our most recent acquisition Divvy Cloud into the broader Rapid7 business. 

We are searching for Mid Market Account Executives to join our growing sales team! The main goal of our Mid Market Account Executives is to drive net new sales opportunities, while managing upsell opportunities within their assigned geographical territory. In this role, you will partner cross-functionally with internal teams to drive net-new business opportunities from initial prospecting through negotiation and contract close. This is a quota-carrying role and is critical to the continued success of Rapid7. Rapid7 has a history of promoting from within and our sales representatives have a number of opportunities to grow within the organization. In 2018, we promoted 57 out of our 135 sellers (~40%)! Performance and compensation are fundamentally tied, and consistently demonstrating a positive impact to the business is the key to career progression.

We are searching for Named Account Executives to join our growing sales team! The main goal of our Named Account Executives is to drive net new sales opportunities, while managing upsell opportunities within their assigned geographical territory. In this role, you will partner cross-functionally with internal teams to drive net-new business opportunities from initial prospecting through negotiation and contract close. This is a quota-carrying role and is critical to the continued success of Rapid7. Rapid7 has a history of promoting from within and our sales representatives have a number of opportunities to grow within the organization. In 2018, we promoted 57 out of our 135 sellers (~40%)!! Performance and compensation are fundamentally tied, and consistently demonstrating a positive impact to the business is the key to career progression.

Compelled to comment when you see something wrong? Lose sleep if a system isn’t set up exactly the way you want it to be set up? We are looking for a person that can bring new solutions to old problems, who understands that technology is meant to empower people. The work will be dynamic in a company that is growing. You will be part of a community which is fanatical about security and on a mission to make an impact in the global technology ecosystem.

You'll be involved at the ground level in helping us to maintain and build UI components that allow customers to rely upon our automation platform to make their jobs easier and more effective. You'll help design, plan, and implement these features alongside your peers in small teams, and be part of a larger team working together to support our platform. Successful candidates aren't just good at writing code, but have a demonstrated focus on solving customer problems. You should love being challenged by your work, with a desire to ship and iterate on features, as well as an emphasis on collaboration, communication, and growth. Our entire team (Dev, UX, Product, Support, Sales, Marketing, etc) works together closely to ensure the success of our product, and we're looking for someone who revels in exposure to the entire process of how software is built, shipped, sold, and supported.

Rapid7 is looking for a Data Engineer to design and implement data models, own the ETL process & influence data warehousing strategy. You’ll work with modern data warehousing technologies such as Snowflake, Airflow, Docker and more. In this role you’ll be working in tandem with BI & Analytics analysts and managers to assure that we have the right data at the right time to support our business needs. All of this in support of our “single source of truth” and continuing our progression up the analytics maturity curve towards pervasive predictive and prescriptive analytics.

The ideal candidate will be able to demonstrate a track record of achievement against quota attainment, with an average deal size of $200K+ while showing the ability to be both highly transactional, i.e. “Land and Expand”, as well as strategic, i.e. “Platform Deals”.  This role is the Apex of a sales career at Rapid7. The Enterprise Account AE is tasked with earning trusted advisor status at both the User and the Executive levels within their key accounts, and will represent a small, select group among a large and diverse sales team.

As Legal Counsel for Commercial Contracts, you’ll have primary responsibility for commercial matters (including drafting, negotiation, and management of existing contractual relationships) and will work on complex projects that help us grow, scale, and evolve as a business. We’re a fast-paced team that values teamwork and those who are excited to roll up their sleeves and tackle big projects. This role isn’t for everyone, but if you’re an intellectually curious learner who wants to “bring you” and “impact together,” read on and get to know Rapid7.

The Cloud Partner Manager will be the primary point of contact and advocate for our partnerships with cloud providers like Amazon Web Services (AWS) and Microsoft Azure. You will work with our Sales, Sales Ops, and Marketing teams to develop co-selling motions as well as our Product team to develop new product integrations. You will be an expert in the opportunities that are available to Rapid7 as part of our cloud partnerships and will use your strategic mindset to prioritize and oversee the execution of opportunities that align with our company’s business objectives.

We are looking for a proven leader, accomplished sales executive, and established builder of high performing teams as we target a $15b+ addressable market opportunity. If you are someone who thrives working in a dynamic and constantly evolving market, spotting trends and pivoting appropriately, and being part of a disruptor, this may be the role for you! Rapid7 launched its Incident Detection & Response (IDR) portfolio of products and services 3 years ago to disrupt the Traditional SIEM market. This segment of the market is Rapid7's fastest-growing.

Engage with other engineering teams to improve the lifecycle of services on our platform - from design to deployment to operation and maintenance. Optimize our SaaS platform for performance and cost effectiveness. Monitor and scale distributed services in AWS and clustered datastores such as Cassandra. Participate in sustainable on-call incident response followed by blameless postmortems. Automate infrastructure through Terraform or CloudFormation, Chef, and Docker/Kubernetes. Manage a small team of engineers.

As the Senior Director of Go To Customer for Rapid7’s Detection & Response practice, you’ll have the unique opportunity to grow and scale the Product Marketing function in a new growth pillar for the company. You should be hands-on and innovative, with high-growth B2B SaaS experience. This person will lead the charge in how to present our Detection & Response product and managed service in ways that tell our unique story in a simple and differentiated way. The GTC leader will help distill and communicate our positioning and value proposition, then work collaboratively across the company to align the entire team around it. We are seeking someone who is excited to take our D&R story to the market, engaging with both our internal sales team, as well as our customers. In 2020, your impact will be felt through the delivery of outstanding product and service launches, refined messaging, and the optimization of product/service packaging and pricing. If you are seeking a chance to tell a compelling story as part of a customer-focused company in a dynamic segment of cybersecurity with a business that is growing 50% YoY, then this role could be for you!

Partner with Customer Success Managers to successfully manage accounts at both business and technical levels and help define and align strategic goals.  Lead the technical engagement for our customers, with the support of the rest of the DivvyCloud team. You will be instrumental in ensuring the success of both the customer and DivvyCloud. Collect and analyze customer requirements and and guide the configuration and customization of DivvyCloud to align with customer goals and create value. Provide architectural guidance and oversight into integration of DivvyCloud products with third party products within customer’s IT environment. Advance customers' cloud security maturity by providing guidance around common patterns and best practices, as well as pitfalls to avoid. Become a trusted adviser and advocate for your customers. Someone who the customer relies on to give the right answer, not necessarily the most commercially rewarding answer. Define and promote the adoption of best practices of DivvyCloud products internally and across the user community.

The Sr. Director, Business Planning & Operations is a highly visible and key leadership position that will lead the business planning efforts and spearhead new business initiatives across our global Go-to-Customer organization. In this key role, you will help guide and influence Rapid7’s commercial growth and go-to-customer success strategies, providing critical insights, ideas and initiatives to activate and accelerate growth while maximizing customer success and retention. You will be leading our long range business planning and strategy efforts in partnership with our Executive Leadership and Finance teams, acting as a business partner across the entire organization, as well as working closely with Sales, Marketing, Customer Success and Services. You must be adept at fostering relationships across teams, have exceptional communication skills, and ability to lead and influence in a fast-paced, matrix and highly collaborative environment. 

The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals. 

- Consistently achieve monthly and quarterly renewal revenue targets, striving for a high percentage of on-time revenue retention. - Develop and maintain strong, multi-level relationships with F500 customers ensuring that Rapid7 solutions support the ongoing needs and security objectives for each customer. - Engage in consistent, proactive client meetings to positively impact customer loyalty and revenue growth. - Partner effectively with Rapid7 teams on driving growth and addressing customer concerns efficiently and decisively - Effectively manage reactive customer requests and anticipate their needs. - Daily communication with internal and external customers. - Provide detailed reports to management regarding task and revenue activity. - Manage all customer information – including updates on key contacts, new and existing quotes, and purchase history.

Rapid7 is looking for a motivated individual to join our Americas pre- sales organization. The Security Sales Engineer will work with the sales team in a pre-sales role to develop and position solutions involving Rapid7’s security solutions. They will work as an equal partner with our sales team in matching up customers with Rapid7's security solutions. If you are comfortable going toe-to-toe in a technical discussion with engineers and then shifting gears and having a brass-tacks business conversation with a CIO, this may be the opportunity for you.