Rapid7

Rapid7 is looking for a Scrum Master / Agile PM to join its thriving IT organization. This role will contribute to the success of Rapid7’s Agile Center of Excellence, focusing on process as well as Agile Project Management (from identification / scoping through delivery / closure). At Rapid7, we operate in a matrixed model. As a result, the ideal candidate will be able to understand management expectations, and drive results by leading with

The Customer Success Representative will be responsible for renewals, adoption, and expansion related activities for a high volume of a transactional group of customers and partners. Their focus will be on responding to customer inquiries while working proactively to identify customers who are not taking full advantage of our solutions and customers who have upsell/cross-sell potential.

Rapid7 is seeking the next generation of sales and professional superstars for our business development program. Our Business Development Program provides the basis and foundation to launch your technology career. Not only will you hone your skills as a business development representative uncovering opportunities with prospects and customers and maximizing opportunity from inbound marketing leads, we will enable and develop your skills across technical selling, demand generation, sales operations, networking and technical acumen. Some of Rapid7’s top sales professionals have been developed from our BDR program so if you are up for the challenge, keep reading.

The ideal rockstar candidate is adept at using diverse data sets to find opportunities for business process optimization and using models to test the effectiveness of different courses of action.They must have strong experience using a variety of data mining/data analysis methods, using a variety of data tools, building and implementing models, using/creating algorithms and creating/running simulations. This candidate must have a proven ability to drive business results with their data-based insights and be comfortable working with a wide range of stakeholders and functional teams. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes. Essential Responsibilities

Rapid7 is seeking a digital marketing professional who is looking to take the next step in their career and help propel us to our next phase of growth. The right candidate has hands-on experience running digital marketing campaigns within a demand generation team.

●Know how to tweak systems to make things run smoothly, it’s your thing. ●Go crazy if you just fixed something you already fixed, in fact you don’t rest until you root out the issue. ●Are an information gatherer and can be a hub to coordinate people to get things done. ●Understand the importance of change control, and could setup your own CMS process if needed. ●Love to keep current with the latest technologies, especially things to make your life and work easier. ●Can install new servers and rebuild existing ones either bare metal or VMs. ●Always patch all the things, have scripted or automated this to make your life easier. ●Have a handle on storage systems, can configure them and maintain them (SAN, NAS, JBOD). ●Can develop strong documentation around systems and processes. ●Know how to setup effective monitoring and alerting, can follow a process to address events. ●See the value in, and perform RCAs and Post-Mortem write-ups as well as debriefs for shared learning. ●Enjoy learning new applications and systems, this is fun for you.

We are seeking a highly driven, experienced, and technically inclined intern to join Rapid7’s Product Marketing team. The Product Marketing team is made up of passionate individuals that are organized around each of Rapid7’s products. This allows us to be the everyday champions for the products we support. We help future customers find, adopt, and use our products by enabling cross-functional collaboration within Rapid7. You’ll work together with the Senior Product Marketing Manager responsible for Vulnerability Management to champion our solutions in that product portfolio, including InsightVM and Metasploit Pro. This role will afford you the opportunity to practice project management skills by working with a wide variety of roles at Rapid7 such as Sales, Engineering, Customer Success, and the broader Marketing organization.

This is a 20-25 hours/week internship opportunity. The Sales Operations Intern will ideally start with us in June and work through December 2019, with the opportunity to extend the internship through Spring/Summer 2020. You are a self-starter with a strong interest in business and an affinity for how systems and processes come together to support a growing organization. If you are smart, thrive in a fast-paced environment, and enjoy collaborating cross-functionally, this is the internship for you! You will be responsible for...

CSM’s are the customer relationship leaders that secure long-term relationships, drive adoption of Rapid7 solutions, team with Account Executives to upsell new products and services, drive customer relationships and loyalty, and are highly motivated to providing our clients with the absolute best in service and support. An exceptional CSM strives to understand our customer’s network topography, product deployment, and how Rapid7 aligns with their security protocols. They will strategically align themselves with the customer by deeply understanding their security program and creative account mapping techniques to be in a position to anticipate their needs and optimize the relationship at the Enterprise level.

Reporting directly to the Vice President of IDR Sales, who oversees our emerging market segment, you will be responsible for building and leading our Incident Detection and Response(IDR) organization for the East Coast and Canada, with responsibility for scaling out the organization. We are looking for a proven, hands-on sales leader who has enjoyed success building, mentoring and leading teams in extremely competitive sales and customer acquisition environments, and who can lead a diverse team of managers and leaders across the customer acquisition lifecycle.

The Manager, Customer Adoption is responsible for expediting Rapid7’s customers time to value and ensuring ongoing success by engaging and driving usage of Rapid7 solutions. Rapid7 is looking for a candidate with strong communication skills, a history leading teams that help customers achieve value by driving product adoption and a passion for technology. This role will require you to work cross-functionally to ensure Rapid7 delivers a best-in-class customer experience that allows customers to achieve their security program objectives by leveraging our industry leading solutions. Success in the role will require a self-starter with a passion for solving complex problems, leading teams, working cross-functionally and using data / insights to drive meaningful customer engagements.

Reporting directly to the Director of Product Marketing for Emerging Products, this role serves two primary functions: market analysis & testing, and the development and execution of go-to-market strategy for newly developed and acquired technologies. A critical capability of this role is to develop an effective test and learn loop that allows us to rapidly hypothesize, test, and adapt to achieve effective positioning, product-market fit and go-to-market success.This role requires a leader who is able to succeed with limited resources and budget, operate with ambiguity, use data for better decision making, and inspire others.

Partner with the Vulnerability Management Senior Product Marketing Manager to develop and implement go-to-market plans. Execute GTM activities in collaboration with marketing, sales and business development teams that drive business results, market share growth and dominance within the Vulnerability Management market. Form, align, and lead cross-functional teams to deliver on go-to-market initiatives. Be an evangelist and spokesperson, communicating and educating internal and external stakeholders (customers, channel partners, press, industry analysts). Develop and refine marketing content including sales collateral, thought-leadership presentations, speaking engagement abstracts, website content, videos, blogs, press releases, by-lined articles, webcasts, whitepapers and more. Position our sales organization to win through effective sales enablement initiatives (and participate in sales meetings/calls when needed). Know our customers, their pain points and their success stories. Drive customer fluency throughout the organization. Thoroughly understand and stay abreast of the customer and competitive landscape, Rapid7’s products, and industry news to best influence our marketing strategy.

As the Program Manager, Customer Experience you are responsible for driving cross-functional projects focused on delivering outstanding customer experiences + outcomes. You have a history of driving successful strategic programs and leading cross-functional teams. You will lead the development of a Customer Experience Program Management framework aimed at driving consistent delivery excellence. You expect to thrive on a fast-growth Customer Experience team that champions the end-to-end Rapid7 customer journey and works cross-functionally (with Sales, Marketing, Product, UX and Customer Success) to develop ongoing strategies for creating customer value.

We are looking for a highly motivated senior business intelligence analyst to drive insight for key business stakeholders, across our internal functional areas. This role will be accountable for providing accurate, timely and high-impact analysis from the boardroom to the individual cubicle. Working in tandem with our operations teams, this analyst will provide analytic, data, and reporting support to help enhance business decision making and increase operational efficiency.   The ideal rockstar candidate will be an inquisitive learner with a passion for data and analytics who can collaborate with stakeholders across functional areas to review and optimize reporting, analytics, and data structure/data capture all while aligning to corporate objectives. This role requires a mixture of business acumen and technical expertise, along with an ability to build strong partnerships with business partners and you will take a leadership role in coaching and enabling your peers . You will focus the majority of your time on analyzing our leading indicators with a focus on our sales and finance operating groups. Success in the role will require a self-starter with a passion for collaborating with others to solve problems.

You are a problem solver, passionate about eliminating toil through development and automation. You will be part of a community which is fanatical about security and on a mission to make an impact in the global technology ecosystem. What we bring to the table: Awesome company culture Dynamic people and environment Not afraid to try things (disciplined risk taking) Mindset of continuous evolution You: Communicate well to various management levels

Reporting to the Corporate Controller, this individual, in the newly created role, is a key participant in ensuring Rapid7’s financial statements are prepared in an accurate and timely manner. This individual will be responsible for all aspects of external SEC reporting, oversee the general ledger and accounting operations team and operate as the technical accounting expert within the organization. This individual will have a high level of visibility within both the Finance organization and the Company’s leadership throughout the organization. This role requires technical accounting expertise, critical thinking skills, effective organizational skills and a strong ability to build effective relationships across the organization. If you are looking for a highly visible role with the ability to significantly impact and influence an organization, then this may be the role for you! 

Work within a collaborative, hybrid-agile environment on a growing team. Define development standards: determine best technology practices and uphold them within the team. Receive completed front-end code and build new MVC modules within Episerver (our CMS framework). Play a prominent role in defining and prioritizing the team roadmap. Identify, architect, and build integrations with our products and 3rd party systems. Be integral in our free trial and product registration workflow, partnering with our Identity Management product engineering team to build custom APIs and AWS SNS/SQS flows. Collaborate with DevOps and infrastructure teams as needed to assess infrastructure recommendations. Partner with InfoSec to ensure new features are secured and any risks are remediated.

The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals.

Create and maintain optimal data pipeline architecture, and implement structures and process to assure efficiency, repeatability and standardization in the use of data within the BI team and Rapid7 as a whole. Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Python, and other languages. Own the data pipelines that support standard views needed across the BI Team. Collaborate with the IT and Infrastructure teams on integration efforts between systems that impact data & Analytics. Lead the development of data delivery processes to enable self-service analytics across the enterprise. Assemble complex data sets that meet reporting and analytics requirements from business stakeholders. Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. Self-starter orientation, able to handle the prioritization of multiple project and tasks under time-bound deadlines. Able to look for opportunities proactively to improve the business, outside of the specific questions asked, and understand how to influence the organization to make needed changes. Develop protocols and manage the data governance process to promote data standards, data quality & data security.

The ideal candidate has extensive experience in working with large customers (F500) in both proactive and reactive manners, participating in and driving cross-functional programs focused on improving customer experience, and has a proven track record for coaching and advancing their team to high standards of excellence. This leader has a passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills of their team. If you are someone who is excited to lead strategy as well as roll up your sleeves and contribute to the team’s goals and evolution, then this may be the role for you!

Deliver world-class Incident Response services for Rapid7 customers. Develop and deliver on strategies to grow the business and contribute to the success of our clients and Rapid7. Build strong cross-functional relationships with other teams at Rapid7 to support the expansion of customer accounts, consistent and unified communications with clients, and an overall outstanding customer experience. Contribute to special projects relating to technology, methodologies, research, and a variety of services. Mentor and contribute to the professional growth of a world-class team of IR experts. Run the business unit, including participating in forecasting and sales enablement efforts. Assist in capturing and deploying knowledge of attack methodologies. Drive research initiatives to further incident response capabilities and brand reputation through media interaction, public speaking, and blogs. Advise clients on security best practices and attack mitigation strategies. Provide continuous input to Rapid7 product development teams. Actively participate within Rapid7 Community and Security Industry as advocate and advisor. Participate in seeking out other opportunities to build appropriate partnerships to drive additional business.

You’ll be the expert in communicating to and with the Rapid7 Sales, Marketing and Customer Success organization and as a cross-functional leader, you’ll be responsible for working with our Partner Community to develop ongoing initiatives for driving product revenue, engagement and mindshare. The right candidate has the experience, creative mindset, and critical problem solving skills to maintain and ultimately grow Rapid7’s overall Channel Strategy and presence in the market.

Perform intake and evaluation of submitted RFPs and Information Security questionnaires; work with cross-functional response teams to make go/no-go bid determination. Provide end-to-end project management for the response process; maintain clear and effective communication with stakeholders to clarify expectations, communicate roles and responsibilities, and ensure timely delivery of response. Generate draft proposals in response to customer requirements; work closely with cross-functional subject matter experts to complete all required proposal sections; edit to ensure grammatical and technical accuracy, as well as to ensure consistency of messaging, tone, voice, and brand throughout the proposal. Create Statements of Work and accompanying quotes for sales of Rapid7 Consulting’s services. Participate in the ongoing review and update of content for the master content library; capture and modify content released across functions for inclusion in the master content library; author new content through partnership with subject matter experts and continuous learning about Rapid7’s portfolio. Contribute to evolution of proposal strategy, including competitive analysis and win theme development. Develop and maintain a broad understanding of Rapid7’s complete portfolio of products and services.

Rapid7 is seeking a highly motivated and talented Sales Development Manager that will develop, coach, and train a highly driven team of individuals early in their careers to become world-class Account Executives. The Sales Development team is one of the first interactions our prospective customers have with Rapid7 and is a key driver of our success.

The Director, Growth Development & Programs will ​be a key​ ​member​ ​of​ ​the​ ​global​ ​Rapid7​ ​go-to-market​ ​team,​ ​instrumental​ ​in developing​ ​and​ ​enabling​ ​Rapid7​ ​team​ ​members,​ ​and​ ​helping​ ​us​ ​develop​ ​and​ ​deliver​ ​our​ ​growth​ ​plans.​ ​You will be responsible for creating and scaling learning and development programs through the Rapid7 Growth Studio for all level of go-to-market employees (BDR, SDR, AE, CSMs) at the company, with a focus on developing the best possible sellers. In short, you will be a driving force for the Growth teams - for both new and tenured employees alike. You are passionate about continuous learning and the idea of creating scalable learning opportunities that drive results is what gets you out of bed in the morning. Get excited because you're about to have a huge impact on this fast-growing firm in a high-growth field!

The IT organization at Rapid7 is looking for a Solutions Engineer to join the growing Enterprise Applications team. This role is perfect for a technical individual who likes to solve problems using a hands-on approach within day-to-day and project-based workstreams.

The IT organization at Rapid7 is looking for a Solutions Engineer to join the growing Enterprise Applications team. This role is perfect for a technical individual who likes to solve problems using a hands-on approach within day-to-day and project-based workstreams.

Rapid7 is looking for a passionate Pricing Strategy Director who will propose, create and manage global pricing and packaging to accelerate our go-to-market business models, provide clear value to our customers, and deliver growth and profitability to Rapid7. As a member of the Product Marketing team, you will be a critical partner to Product Management, Sales, Finance and other cross-functional teams. Leveraging deep knowledge in pricing research, testing and strategy, and working cross-functionally to thoroughly understand our customers, competitors, market, and business economics, the Pricing Strategy Director will establish product and service prices, price mechanics and standards, and new packaging and bundling. This is an individual contributor role at this time, but an extremely influential one - you could truly impact Rapid7’s ability to drive increased revenue.

A natural sales leader, the Named Sales Manager will develop innovative strategies to extend the Rapid7 Named Accounts sales model, maximize new product markets and build a predictable sales engine. Leveraging energy and activity, the ideal candidate will possess the ability to motivate, coach and challenge their teams to re-define success and create a phenomenal customer experience.

A natural sales leader, the SLED Sales Manager will develop innovative strategies to extend the Rapid7 Public Sector Accounts sales model, maximize new product markets and build a predictable sales engine. Leveraging energy and activity, the ideal candidate will possess the ability to motivate, coach and challenge their teams to re-define success and create a phenomenal customer experience.

As a Account Executive, Global Services you are responsible for driving an exceptional client experience through consulting service selling, renewals and cross-utilization of Rapid7 solutions to deliver outcomes for our largest and most progressive customer environments. This role is a quota carrying role which will cover penetration testing, security advisory services, and incident response services. Reporting to Global Consulting, you possess a passion for customer success and solving complex security and IT problems with innovative solutions and intensive customer engagement. Account Manager reps should have full sales cycle experience and have command of all deals in their region from prospecting net-new, negotiation terms and pricing, and deals closure. They have the ability to work a hybrid sales model by leveraging marketing leads, supporting territory field events along with company sponsored events, and using technical resources or channel partners as required. This role ties to an individual territory under a sales division leader in the US sales organization. 

Account Executives are experienced sales representatives who are responsible to drive net new sales and manage up sell, within their assigned geographical territory to North Americas enterprise, named, and strategic accounts. Reps should have full sales cycle experience of all deals in their region from prospecting net new, negotiation terms and pricing, and closing deals. They have the ability to work a hybrid sales model by leveraging marketing leads, supporting territory field events along with company sponsored events, performing product demos, and using technical resources or channel partners as required. This role ties to an individual territory.

Rapid7 is looking for an motivated individual to join our Americas pre- sales organization. The Security Sales Engineer will work with the sales team in a pre-sales role to develop and position solutions involving Rapid7’s security solutions. They will work as an equal partner with our sales team in matching up customers with Rapid7's security solutions. If you are comfortable going toe-to-toe in a technical discussion with engineers and then shifting gears and having a brass-tacks business conversation with a CIO, this may be the opportunity for you.

About Us: Rapid7 is advancing security with visibility, analytics, and automation delivered through our Insight cloud. Our solutions simplify the complex, allowing security teams to work more effectively with IT and development to reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. Over 7,200 customers globally rely on Rapid7 technology, services, and research to improve security

● Take an ownership role in the daily administration and support of our Netsuite platform including (but not limited to) user setup and access, customization of records, fields, page layouts, validation of data integrations. ● Provide day-to-day support for our rapidly growing business; manage and prioritize ongoing support requests. ● Design and build workflows, records, fields, scripts and roles to facilitate complex business processes. ● Identify gaps between current and desired states; deliver solutions that create efficiencies and add value. ● Ensure procedures and processes are being followed when implementing changes to production systems. This includes maintaining a sandbox and making sure 3rd party vendors follow change control rules. ● Ensure through the development and execution of testing plans that production issues are minimal after implementation of new enhancements, changes, and upgrades. ● Stay up to date with best practices and recommend process improvement suggestions. Solutions must support Applications governance, minimizing customizations and leveraging out of the box options. ● Support the Finance department in month-end close operations ensuring a smooth and error free process. ● Execute in a Project / Task based environment exercising judgment on priority, urgency, and required projects.

The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals. 

Rapid7 is seeking a highly motivated and driven Field Marketing Program Specialist to support the sales organization. Aligning to the West sales team across mid-market, named and enterprise accounts, your goal is to implement marketing programs that lead to pipeline and revenue growth.

We are searching for Named Account Executives to join our growing sales team. This quota carrying role is critical to the continued success of the organization and will have a high level of visibility. The ideal candidate will be responsible for driving net new sales opportunities and managing up sell opportunities within their assigned geographical territory. Experience handling full-life cycle sales in an individual contributor environment, along with working with internal partners to drive our business forward in a specified territory is key to being a successful Rapid7 Account Executive.

The legal department at Rapid7 is a lean and mean team of 8 who share responsibilities to keep up with the needs of the business. The legal department is in charge of contract practices (including drafting, negotiation, and management of existing contractual relationships), privacy and data protection, intellectual property, export law, corporate governance, litigation, international legal issues, employment laws, regulatory matters and compliance. As Contracts Administrator you will work on impactful projects that will help us grow.

We are looking for a creative techie to join our savvy IT Support team, who understands that technology is meant to empower people. The work will be exciting and dynamic in a company that is growing rapidly. You will be part of a community that is fanatical about security and on a mission to make an impact in the global technology ecosystem.