Jobs at Rapid7

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We are searching for Named Account Executives to join our growing sales team. This quota carrying role is critical to the continued success of the organization and will have a high level of visibility. The ideal candidate will be responsible for driving net new sales opportunities and managing up sell opportunities within their assigned geographical territory. Experience handling full-life cycle sales in an individual contributor environment, along with working with internal partners to drive our business forward in a specified territory is key to being a successful Rapid7 Account Executive.

The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals. 

The Technical Support Engineer provides world-class support to a wide range of security minded people and their companies. Ultimately, the support engineer will use their expertise and knowledge to help solve security challenges in the real world. Our support engineers thrive on excellent knowledge of security and vulnerability management along with an unmatched thirst to rapidly learn the newest technologies in our changing world.

We are looking for a highly motivated senior business intelligence analyst to drive insight for key business stakeholders across functional areas. You will provide accurate, timely and high-impact analysis from the board room to the individual cubicle. Working in tandem with our operations teams, this analyst will provide analytic, data, and reporting support to help enhance business decision-making and increase operational efficiency.

Construct creative, solution-based approaches to architecture design, implementation and production roll-out of Rapid7 products. Perform high-quality product enablement training for new and existing customers. Communicate design and implementation details in a highly effective manner to customer end users. Advise on security best practices as they relate to Rapid7 technologies. Automate and customize solutions to enable customers to use Rapid7 products most efficiently via API scripting, reporting, and custom dashboard development. Participate within the Rapid7 Community and Security Industry as an advocate and advisor. Build and maintain meaningful customer relationships in the pursuit of driving impeccable customer satisfaction.

The Cloud Strategic Alliance Manager will be the primary point of contact and advocate for our partnerships with cloud providers like Amazon Web Services (AWS) and Microsoft Azure. You will work with our Sales, Sales Ops, and Marketing teams to develop co-selling motions as well as our Product team to develop new product integrations. You will be an expert in the opportunities that are available to Rapid7 as part of our cloud partnerships and will use your strategic mindset to prioritize and oversee the execution of opportunities that align with our company’s business objectives.

● Develop relevant reporting and metrics to understand, measure, and drive financial and operational performance of the Marketing and Customer Success organizations. ● Develop monthly cadence with business partners to review results, identify and explain variances versus forecast and budget, mitigate risks, and capitalize on opportunities. ● Perform cost / benefit analysis and provide financial guidance on all resourcing and investment decisions. ● Lead the annual budgeting exercise for designated area of the business and implement the necessary controls to effectively execute against the plan throughout the year; Support the broader, company-wide annual planning exercise by working closely with FP&A colleagues to develop, administer, and execute against the plan.

The Director of People Strategy (North America Products and G&A), will be in charge of implementing, scaling and improving people strategy programs designed to support business goals within the Products and G&A teams. They will be responsible for the implementation of a business partner model that aims to understand overall people trends, challenges and opportunities and with the support of people strategist, they will implement solutions that increase engagement, strengthen management bench, and reduces unhealthy turnover thus creating the most productive and satisfying work experiences for our people.  In addition, the Director will be leading the implementation (with a focus on scalability, accountability and consistency) of talent management processes such as talent assessments, 9 boxing, career development planning, continuous feedback and performance management with an emphasis on enabling leaders to make effective decisions that promote the development of our people and the success of our teams.

Deliver world-class incident response services for Rapid7 customers. Lead incident simulations, helping clients assess their ability to respond to major threats. Contribute to incident response program development and special projects . Assist in capturing and deploying knowledge of attack methodologies . Drive research initiatives to further incident response capabilities and brand reputation through media interaction, public speaking, and blogs . Advise clients on security best practices and attack mitigation strategies . Provide continuous input to Rapid7 product development teams . Actively participate within Rapid7 Community and Security Industry as advocate and advisor.

The ideal candidate has not only hands-on experience analyzing large-scale data sets but also demonstrated examples of translating data analyses into insights that drive transformational business outcomes. You’ll collaborate and motivate a team of dedicated analysts to bring a single source of truth and self-service analytics to over 1000 employees. You will partner with business stakeholders to evaluate business questions, design and implement analytical solutions that provide actionable insights on financial performance, sales leading indicators, customer acquisition & retention, marketing efficacy and other related topics.

The National Account AE will run an individual territory of named accounts with expectations to manage full sales lifecycles from demand generation through deal closure, and to build the go-to-market plan to include both direct sales and indirect business partnering through the channel. 

The Technical Talent Acquisition Partner will work a full cycle desk at Rapid7 Supporting our technical product recruiting function. This person will use active and creative sourcing methods to attract top talent to Rapid7. We need someone who can communicate effectively with both internal customers and candidates at various levels. The ideal candidate will have a passion for recruiting and loves being accountable to hiring managers. This is a highly critical and visible position at Rapid7 and we are looking for the best of the best. If this is you, come join an incredible team.

Rapid7’s Product Marketing team is responsible for leading go-to-market strategy and execution for our portfolio of products and services. This specific role will oversee the Rapid7 Services portfolio, which is comprised of penetration testing, advisory services, incident response, and training services. The Product Marketing Manager serves as the business owner and acts as the expert in communicating the value of our professional services to both internal stakeholders and customers. Serving as a cross-functional leader, this person works with Sales, Services, Marketing, Finance, Operations, and Customer Success teams to develop ongoing initiatives for driving revenue and overall Rapid7 growth.

The Senior Director of Security Outcomes and Program Development will provide a hands-on leadership opportunity for developing and leading Rapid7's strategies and programs for helping customers improve security outcomes. This person will partner with our Go to Market, Services and Product teams in developing and evolving our customer success strategies and security program development efforts, including working with our customers and partners to meet our growing customer needs around the world. This is a highly visible and critical role. If you are excited about the chance to be innovative, to build and lead next-generation security practices, to participate in strategic business conversations with CIOs and CISOs, and to have an impact on advancing companies' security programs, this may be the opportunity for you!

● Directly manage key strategic alliances, working cross-functionally with Rapid7 groups and key partners to execute joint business plans. ● Facilitate joint roadmap and integration discussions with partners to ensure that we’re delivering world-class integrations that solve real problems for our customers. ● Drive joint go-to-market efforts that coordinate marketing, sales, and channel alignment. ● Communicate the business value of each partnership to Rapid7 stakeholders in order to drive internal alignment. ● Understand each partner intimately, what motivates them, and how to drive commitment to an ever-expanding and deepening relationship.

We are seeking a highly motivated and talented Sales Development leader. As the Director, Sales Development you will lead the effort to build and scale a world-class outbound sales machine. You will play a critical role in fostering, coaching, and training a highly driven team of individuals to become ace Account Executives. In this role, you will set team goals, motivate, coach, and develop team members while working closely with other leaders across the business including Sales, Marketing, Operations, and Talent Acquisition. This role requires a passion for setting and hitting targets while keeping an extreme focus on the development of the team members. If you have proven success building strong teams that deliver results as well as a passion for helping top talent thrive and progress, this role is for you.

As a Account Executive, Global Services you are responsible for driving an exceptional client experience through consulting service selling, renewals and cross-utilization of Rapid7 solutions to deliver outcomes for our largest and most progressive customer environments. This role is a quota carrying role which will cover penetration testing, security advisory services, and incident response services. Reporting to Global Consulting, you possess a passion for customer success and solving complex security and IT problems with innovative solutions and intensive customer engagement. Account Executives should have full sales cycle experience and have command of all deals in their region from prospecting net-new, negotiation terms and pricing, and deals closure. They have the ability to work a hybrid sales model by leveraging marketing leads, supporting territory field events along with company sponsored events, and using technical resources or channel partners as required. This role ties to an individual territory under a sales division leader in the US sales organization. 

The Americas Director of Channels is responsible for the overall operation and performance of the selling partners in the Americas. Initial responsibilities include designing and implementing a channel partner program that establishes the business and technical requirements for partners, the financial model under which we will conduct business together, and establishing effective go to market relationships (GTM) with targeted partners. As part of building the GTM relationships the Director will identify, recruit, and build tight business relations with select partners and will be responsible for enabling both the partners’ and the Rapid7 GTM organization to leverage each other. The role also includes ensuring Rapid7 and the partners have the necessary operational elements in place as to successfully conduct business seamlessly for each party with special focus on the end user experience.

A natural sales leader, the Named Sales Manager will develop innovative strategies to extend the Rapid7 Named Accounts sales model, maximize new product markets and build a predictable sales engine. Leveraging energy and activity, the ideal candidate will possess the ability to motivate, coach and challenge their teams to re-define success and create a phenomenal customer experience.

The Customer Success Representative will be responsible for renewal, adoption and expansion related activities for a high volume, transactional group of customers.. This role is the perfect foundation for someone looking to start or develop their career in customer success in the technology industry. Their focus will be managing renewal transactions, responding to customer and internal inquiries,working with y customers who are not taking full advantage of our solutions and customers who have upsell/cross-sell potential.

The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals.

We are looking for a creative, growth minded, collaborative, and people focused individual to join our People Strategy team. You will help us implement and improve people programs with a shared goal of creating incredible experiences for our people, while supporting our growth and the achievement of Rapid7’s business goals.

The Post-Live Services Coordinator is responsible for managing a queue of service requests, and resolution of these requests is made by scheduling and dispatching appropriate resources. These services may include, but are not limited to, onsite or remote installation/configuration, maintenance, repair, and training

You will work with internal Rapid7 teams and the company’s growing Rapid7 partner network to ensure we prioritize integrations that drive the maximum market impact and service the broadest addressable market. This role is also critical is liaising with Technology Partners in determining their integrations use-cases and support needs as we build the biggest technology ecosystem! The scope of your responsibilities will grow as needed to make sure that you can succeed in your job and drive the maximum impact!

he Director, Global Sales Operations will lead a team of sales operations professionals that spearhead sales forecasting, territory planning, incentive planning, sales process optimization, and overall resource allocation. This role will also define and oversee implementation and management of key sales tools as well as actively participate in the development, reporting and analysis of the Sales Organization metrics, goals and forecasting. The ideal candidate will be a highly energetic leader with significant sales operations and analytics experience. Qualified candidates will have experience building and scaling Sales Operations in a high growth environment.

Our Talent Acquisition team is obsessed with building the best teams across Rapid7. As we continue to scale, we are looking for a Talent Acquisition Operations leader to drive the business forward through programs, data & analytics and innovation. As a key member of the Talent Acquisition leadership team this person will be charged with driving operational excellence across the global infrastructure of the TA organization. This is a highly visible position and will be responsible for leading the efforts that drive global talent acquisition outcomes, including process design, reporting, metrics and measurement, system integrations and implementations, training and compliance, tools, technology and programs. This role will report directly to the Director of Global Talent Acquisition and will work cross functionally with recruiters as well as business stakeholders and partners. 

The Senior Learning & Development Partner will collaborate with People Development and the broader People Strategy team to create and scale learning and training programs for all employees at Rapid7, with a focus on our managers. In short, you will be a driving force for manager development programs (for both new and tenured managers alike), and you will partner with those same managers to design learning programs, with available resources, for their respective teams.

Ownership of the front desk experience, making it a place our coworkers and guests love to come to. Answering and forwarding of phone calls. Greeting guests. General upkeep of lobby areas. Incoming and outgoing shipping needs for the office. Management of security processes (such as sign-in and visitor badging, new hire badges, employee temp badges). Lead the local new hire experience. Office communication hub - if it isn’t our team, we will connect you with the right one!

Engage with other engineering teams to improve the lifecycle of services on our platform - from design to deployment to operation and maintenance. Optimize our SaaS platform for performance and cost effectiveness. Monitor and scale distributed services in AWS and clustered datastores such as Cassandra. Participate in sustainable on-call incident response followed by blameless postmortems. Automate infrastructure through Terraform or CloudFormation, Chef, and Docker/Kubernetes.

Demonstrated success in managing/overseeing multiple projects simultaneously and providing leadership to others working on the projects you manage. Demonstrated success in guiding an organization’s security compliance strategy. Familiarity with privacy regulations, such as GDPR and the California Consumer Privacy Law. Familiarity with cybersecurity frameworks and standards, such as NIST, ISO, SOC 2, FedRAMP, PCI, and SOX.

The Rotation Program is composed of three tracks focused on specific areas of the business. Over the course of three six month rotations, you will learn the operations of the business and its people. You will see the full lifecycle of real estate and workplace experience from office requirements, to implementation and ongoing management. You'll gain an understanding of Finance's role within an organization, and how financial data is used to drive business strategy and influence decisions at all levels. You'll partner with leaders across the globe to strengthen Rapid7's culture and give back. 

The Rotation Program is composed of three tracks focused on specific areas of the business. In these three rotations, you'll gain the skills to take products to market in a comprehensive manner. You'll learn how we connect meaningfully with our customers, as well as acquire an understanding of how those customers think about and engage with our products. You'll learn the importance of customer advocacy at Rapid7 through our go-to-market teams including user experience, customer success, and demand generation. You will do this by conducting customer interviews and surveys to capture and analyze feedback, creating journey maps, mockups and prototypes for user interfaces. You'll lead projects, implement business processes, and build relationships with key stakeholders by analyzing their interactions with companies and brands. You will also gather feedback and data to determine how well leads perform, analyzing for trends and conclusions, and make suggestions to demand generation on future investments.

The Rotation Program is composed of three tracks focused on specific areas of the business. In this software engineering focused track, you will work on three separate teams within our platform for six months at a time, getting the opportunity to learn the different problems each team is trying to solve and the various systems and tools they use. You'll learn how Rapid7 practices DevOps, including writing automation, securing our infrastructure, monitoring our platform, troubleshooting issues and reducing operational costs. You will gain real life experience on a software development team while advancing your programming skills. You'll deliver production code that adds value for our customers and become a professional software developer using the latest technology from micro services to working on a service that processes 100's of billions of events per day. 

This is a paid internship and in addition to getting to work in one of the best office spaces in Boston (Free food, check! Ping-pong, check! Cold-brew tap, check! Modern office design, check, check!), you'll be working alongside some of the brightest and most creative marketers in tech. Learn from the best, expand your resume, and grow your network of amazing people who want to help you succeed. Most importantly, we want you to get the most your of your internship, so if you're interested in trying something new while you're here, just ask!

Rapid7 is looking for a Business Analyst to help analyze our business metrics, identify opportunities for making a better customer experience, and assist with building out process and infrastructure improvements within Support and Services. We’re looking for someone who has strong data analyst skills, and who can create a compelling narrative based on metrics. We need someone who is a self starter, works independently and with a sense of urgency, and who jumps in to help whenever they can. 

As Rapid7 and the Insight Cloud continue to grow, so does our attack surface. That’s why we’re looking for a Lead Security Engineer to join our Security Operations (SecOps) team in Boston. You’ll hit the ground running by building and implementing security controls in partnership with our Corporate IT teams to secure our end user devices, infrastructure systems, and cloud services. You’ll partner closely with our Security Operations Analysts to help automate their vulnerability management and incident response operations. You’ll also be helping build and lead a new security engineering function from scratch, one that will rapidly evolve our defenses to keep our customers and company safe by continuously raising the bar for our prevention, detection, and remediation capabilities.

As a Technical Program Specialist, you’ll be the Customer Success Gainsight administrator reporting to the Sr. Technical Program Manager in our Customer Operations Team. In this role, you are responsible for implementing and administering Gainsight and technical project management for various Customer Success programs. The programs consist of a combination of Tech-Touch, Low Touch (1 to Many Programs), High Touch segments of our customer base and the creation of technical workflows and approaches that help Rapid7 fulfill its promise to our customers! 

The Travel and Expense Coordinator is responsible for the daily oversight and full-cycle support associated with Rapid7’s travel and expense reimbursement. On a daily basis you will interact directly with internal stakeholders and service providers to ensure compliance with the Global T&E policy as well as process and procedures. You will report to and work closely with the Senior Manager of Global Travel & Expense, AP & Treasury to drive efficiency and cost savings through analytic reporting, auditing and training.

The Revenue Operations Specialist is empowered to make impactful decisions on Resource Management and operational auditing of our projects. The Specialist is required to exercise independent judgment and discretion in managing all aspects of Company resources to be allocated to billable projects, and to analyze all completed projects for revenue recognition criteria.

Reporting to the Vice President, Customer Solutions, the leader of our Product Security Consulting team is a key member of the Global Services team who possesses a passion for customer success, technology, and solving complex security problems with innovative solutions. This role is focused on leading our global team of Product Consultants responsible for the successful deployment and enablement of our customers as well as providing the expertise required to integrate companion products and extend product capabilities. The ideal candidate will have a strong focus on customer success and an ability to create and implement service offerings that solve customer problems and lead to successful customer outcomes. In addition, this person will have a strong background in security and related technologies so that they can guide the team’s direction to remain in synch with the customer landscape.

Continue evolving our project management processes and tools to more effectively deliver security value for our company and customers. Develop and maintain InfoSec’s project roadmap with our CSO and InfoSec leadership team. Coordinate with project leads to ensure projects are prioritized and stay on track by helping identify/remove blockers. Collaborate with Product, Project, and Program Managers across Rapid7 to discover other teams’ projects that would benefit from InfoSec’s involvement. Build and deliver project metrics and communications to provide updates to stakeholders, including executives. Partner with our Security Risk Management Lead and multi-functional risk owners to ensure risk owners’ remediation plans stay on track or are course-corrected in a timely fashion.

Rapid7 is seeking a highly motivated and talented Business Development Manager that will develop, coach, train and hire a highly driven team of individuals early in their careers to become world-class business development professionals. The Business Development Team is one of the first interactions our prospective customers have with Rapid7, and is a key driver of our success. 

The Strategic Program Manager reports to the head of Strategic Programs and is responsible for driving and ensuring the success of internal business transformation programs. In this role, you will serve as a change agent to help Rapid7 become one of the most successful and highly respected tech companies in the world.  The core responsibilities for this role are the program management of one or more cross-functional programs and helping template Rapid7’s program management and change management approach. We are looking for someone with high EQ, strong problem-solving skills, and a great program management foundation. The successful candidate will be a self-starter, comfortable with ambiguity, have strong attention to detail, and will have an aptitude for structuring and managing agile programs. He/she should also have a demonstrated ability to think strategically and analytically about business processes and complex systems.

Can design and support many types of networks with varying complexity, including virtual networks. Are able to manage logistics with vendors, hardware ordering, project deadlines, and people. Like to maintain and improve security tools and systems in the Network. Are resilient under pressure, let’s face it, lots of prima donnas out there… Have a strong desire to continually learn and apply new network technology and security techniques. Have an overwhelming need to find a permanent fix to something you have just fixed again, in fact you will lose sleep if you don’t… Can work well with a variety of technical teams, including a very talented, highly involved security team. Like to experiment.. a lot… hence the home lab. Keep current with the latest technology. Think Pen Testing your own network is fun.

You will work with Data Scientists, Security Researchers, Threat Analysts and Software engineers to bring security research ideas from conception through to deployment in our products or publication in the community. You will participate in every aspect of research from design and planning, through implementation and testing, to deployment and support.

The battle between attackers and defenders is asymmetrical. Most organizations struggle to gather the people or resources to effectively win the game. Our mission is to provide the defenders with easy to use solutions that maximize the impact of their teams. As a Technical Product Manager for InsightIDR, Rapid7’s threat detection and response product, you’ll be part of a team building solutions that help security teams do just that. In this role, you will marry a knack for quickly understanding customer problems with the ability to build simple solutions that make the complex conquerable. This role is an amazing opportunity to become an impactful leader in an exciting, rapidly growing and global technology company.

IoT and Embedded Device Testing (cloud, mobile, API, physical, network, firmware, and RF). Network Penetration Testing (wired and wireless). Web Application Testing. Social Engineering (on-premise and electronic).

Rapid7 is seeking the next generation of sales and professional superstars for our business development program. Our Business Development Program provides the basis and foundation to launch your technology career. Not only will you hone your skills as a business development representative uncovering opportunities with prospects and customers and maximizing opportunity from inbound marketing leads, we will enable and develop your skills across technical selling, demand generation, sales operations, networking and technical acumen. Some of Rapid7’s top sales professionals have been developed from our BDR program so if you are up for the challenge, keep reading.

You'll be involved at the ground level in building up our backend services and apis, as well as help us to maintain and build UI components that allow customers to build, test, and rely upon our automation platform to make their jobs easier and more effective. You'll help design, plan, and implement these features alongside your peers in small teams, and be part of a larger team working together to support our platform. Successful candidates aren't just good at writing code, but have a demonstrated focus on solving customer problems. You should love being challenged by your work, with a desire to ship and iterate on features, as well as an emphasis on collaboration, communication, and growth. Our entire team (Dev, UX, Product, Support, Sales) works together closely to ensure the success of our product, and we're looking for someone who revels in exposure to the entire process of how software is built, shipped, sold, and supported.

You will work with technologies like NoSQL databases and AWS to extend Rapid7’s investment in a cloud based security. You will be responsible for designing and building data pipelines, APIs for ETL and analytics on our big datasets in the cloud. You will be adding modern design paradigms to the codebase, like microservices, circuit breakers, resilient systems, and code coverage with unit and component testing. The tools and services to be developed will cover a wide range of applications – data visualization, large scale analytics, fast in-memory aggregation, workflow coordination, bulk data pipelines, and microservice APIs. You will help mentor more junior engineers via design discussions and code reviews.

Develop AI/DL-based solutions for real world, large scale cybersecurity problems. Evangelize a unique perspective on cybersecurity issues through research, speaking engagements, and publications. Assess, understand and analyze diverse data sources including sampling biases, accuracy, coverage, and potential model limitations. Collaborate with data engineers to identify data preparation/cleansing/ETL pipelines. Spearhead critical initiatives from concept to rapid prototype to go/no-go.

You will work with technologies like NoSQL databases and AWS to extend Rapid7’s investment in a cloud based security. You will be responsible for building data pipelines, APIs for ETL and analytics on our big datasets in the cloud. You will be adding modern design paradigms to the codebase, like microservices, circuit breakers, resilient systems, and code coverage with unit and component testing. The tools and services to be developed will cover a wide range of applications – data visualization, large scale analytics, fast in-memory aggregation, workflow coordination, bulk data pipelines, and microservice APIs.

We need a hunter – someone who is fearless, assertive and hungry. We need someone who can communicate effectively with both internal customers and candidates with various levels of experiences. If your answer to “how do you find top candidates” is “I post a job and pray the candidates answer” then this job is not for you. The ideal candidate will have a passion for recruiting and for driving visibility and accountability around the hiring process for all parties that are involved. This is a highly critical and visible position at Rapid7 and we are looking for the best of the best. If this is you, come join an incredible team.

The Vice President of Security Services is a highly visible and critical role reporting to our SVP of Customer Success & Services. It will provide a leadership opportunity for developing and leading Rapid7’s SecOps Services strategies and consulting teams including Penetration Testing, Security Advisory, and Managed Services. This person will build collaborative internal and external relationships to align Rapid7’s Security Services solutions with market and customer requirements and to create innovative approaches to advance companies’ security with our expertise and guidance.