Rapid7

Talent Brand & Programs Specialist  Company Description Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 7,900 customers across 120 countries, Rapid7 is a recognized leader in

Associate Pricing Analyst Company Description Rapid7 is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 7,900 customers across 120 countries, Rapid7 is a recognized leader in cybersecurity that

Our team is looking for a spirited UX Lead to support 2 of our growing product areas: SIEM and SOAR. This designer will lead a team of UX designers to create thoughtful product experiences that drive customer outcomes and help them achieve their cybersecurity goals. This role is a mixture of strategy and tactics: you’ll still drive the creation of design work while providing design direction for the SIEM and SOAR solutions and team. This is a great opportunity to get design leadership experience, while still having the ability to help craft solutions. Not only will you help own the design direction for these product areas, you’ll also have many opportunities to grow your career along the way. This is a management-track role, so we are seeking out someone that is interested in management long term.

You'll be involved at the ground level in building up our backend services and apis, as well as help us to maintain and build UI components that allow customers to build, test, and rely upon our automation platform to make their jobs easier and more effective. You'll help design, plan, and implement these features alongside your peers in small teams, and be part of a larger team working together to support our platform. Successful candidates aren't just good at writing code, but have a demonstrated focus on solving customer problems. You should love being challenged by your work, with a desire to ship and iterate on features, as well as an emphasis on collaboration, communication, and growth. Our entire team (Dev, UX, Product, Support, Sales) works together closely to ensure the success of our product, and we're looking for someone who revels in exposure to the entire process of how software is built, shipped, sold, and supported.

You'll be involved at the ground level in building up our backend services and apis, as well as help us to maintain and build UI components that allow customers to build, test, and rely upon our automation platform to make their jobs easier and more effective. You'll help design, plan, and implement these features alongside your peers in small teams, and be part of a larger team working together to support our platform. Successful candidates aren't just good at writing code, but have a demonstrated focus on solving customer problems. You should love being challenged by your work, with a desire to ship and iterate on features, as well as an emphasis on collaboration, communication, and growth. Our entire team (Dev, UX, Product, Support, Sales) works together closely to ensure the success of our product, and we're looking for someone who revels in exposure to the entire process of how software is built, shipped, sold, and supported.

You will work with technologies like NoSQL databases and AWS to extend Rapid7’s investment in a cloud based security. You will be responsible for designing and building data pipelines, APIs for ETL and analytics on our big datasets in the cloud. You will be adding modern design paradigms to the codebase, like microservices, circuit breakers, resilient systems, and code coverage with unit and component testing. The tools and services to be developed will cover a wide range of applications – data visualization, large scale analytics, fast in-memory aggregation, workflow coordination, bulk data pipelines, and microservice APIs. You will help mentor more junior engineers via design discussions and code reviews.

You will work with technologies like NoSQL databases and AWS to extend Rapid7’s investment in a cloud based security. You will be responsible for building data pipelines, APIs for ETL and analytics on our big datasets in the cloud. You will be adding modern design paradigms to the codebase, like microservices, circuit breakers, resilient systems, and code coverage with unit and component testing. The tools and services to be developed will cover a wide range of applications – data visualization, large scale analytics, fast in-memory aggregation, workflow coordination, bulk data pipelines, and microservice APIs.

Work closely with our User Experience, Product Management, and Development teams to create content that will help our users really understand how to solve their real world security problems. Work closely with our Research, Support and Customer Success teams to understand how our customers actually use and deploy our products in the real world. Help us build content that expands product knowledge for our internal and external stakeholders. Help create and design content experiences that guide our customers to achieve their outcomes.  Support the rest of the documentation team on other projects as needed. Communicate project statuses and blockers to the team. Attend regular status meetings with Product Management and User Experience to sync on status and identify upcoming documentation needs.

The Rapid7 Managed Service Senior Technical Program Manager and escalation manager role is responsible for driving the success of Rapid7 customer’s managed services security programs while building and maintaining strong customer relationships cross functionally and with customers. Successful candidates will demonstrate a proven ability to manage enterprise customers and communicate effectively across varied levels of technical understanding. You will help ensure a high level of customer satisfaction that drives services, ROI recognition, strong contract renewals, and solution growth opportunities. This position requires a dynamic individual with the capability to manage multiple accounts, ability to establish appropriate success criteria, and drive programs toward success. You will be working with CxOs, developers, and other security experts.

As Rapid7 and the Insight platform continues to grow, so does our attack surface. Because of this, we’re looking for an awesome Platform Security Manager to join our Information Security team in Cambridge, MA. This engineering leader is the kind of person who wants to build a product security engineering function from the ground up. Also, have you ever wondered what it's like to work on a security team at a security company? Hint: it's kind of amazing.

Develop AI/DL-based solutions for real world, large scale cybersecurity problems. Evangelize a unique perspective on cybersecurity issues through research, speaking engagements, and publications. Assess, understand and analyze diverse data sources including sampling biases, accuracy, coverage, and potential model limitations. Collaborate with data engineers to identify data preparation/cleansing/ETL pipelines. Spearhead critical initiatives from concept to rapid prototype to go/no-go.

This key role within our Customer Success organization, reporting to the Director, Customer Success management, will be responsible for leading a team of Customer Success Managers in the care, retention, and growth of our customers. This population of customers represents a significant portion of Rapid7’s annual recurring revenue, and this person will help to design and execute on our customer relationship strategy that is focused on driving high retention (90%+) and expansion across a highly diverse and large percentage of Fortune 500 brands.

We need a hunter – someone who is fearless, assertive and hungry. We need someone who can communicate effectively with both internal customers and candidates with various levels of experiences. If your answer to “how do you find top candidates” is “I post a job and pray the candidates answer” then this job is not for you. The ideal candidate will have a passion for recruiting and for driving visibility and accountability around the hiring process for all parties that are involved. This is a highly critical and visible position at Rapid7 and we are looking for the best of the best. If this is you, come join an incredible team.

This role is designed to be both customer and internally facing, supporting our Advisory delivery team. One core tenant of the role is to enable delivery consultants success through innovative offering creation, scoping of projects, and solutioning with customers. Applicant will perform evaluations of IT and information security infrastructure within customer environments across a broad range of industries, and across a broad range of frameworks and control sets. Work closely with customers to truly understand their needs, where they have gaps, and creating innovation approaches to managing cyber risk. Document and communicate technical findings and recommendations to customer personnel. Assist with the creation and maintenance of a knowledge base of methodologies and recommendations aligned with standards such as PCI, ISO, HIPAA, and other regulatory and industry oversight groups. Advise on security best practices as they relate to Rapid7 technologies.

The Technical Talent Acquisition Partner will work a full cycle desk at Rapid7 Supporting our technical product recruiting function. This person will use active and creative sourcing methods to attract top talent to Rapid7. We need someone who can communicate effectively with both internal customers and candidates at various levels. The ideal candidate will have a passion for recruiting and loves being accountable to hiring managers. This is a highly critical and visible position at Rapid7 and we are looking for the best of the best. If this is you, come join an incredible team.

We are searching for Named Account Executives to join our growing sales team. This quota carrying role is critical to the continued success of the organization and will have a high level of visibility. The ideal candidate will be responsible for driving net new sales opportunities and managing up sell opportunities within their assigned geographical territory. Experience handling full-life cycle sales in an individual contributor environment, along with working with internal partners to drive our business forward in a specified territory is key to being a successful Rapid7 Account Executive.

The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals. 

- Consistently achieve monthly and quarterly renewal revenue targets, striving for a high percentage of on-time revenue retention. - Develop and maintain strong, multi-level relationships with F500 customers ensuring that Rapid7 solutions support the ongoing needs and security objectives for each customer. - Engage in consistent, proactive client meetings to positively impact customer loyalty and revenue growth. - Partner effectively with Rapid7 teams on driving growth and addressing customer concerns efficiently and decisively - Effectively manage reactive customer requests and anticipate their needs. - Daily communication with internal and external customers. - Provide detailed reports to management regarding task and revenue activity. - Manage all customer information – including updates on key contacts, new and existing quotes, and purchase history.

As a result of our continued strong growth, we are adding a Talent Researcher to our Executive Recruiting team, responsible for research and sourcing for our leadership roles globally across all business functions at Rapid7. This highly visible role will build and manage pipelines of passive candidates across multiple searches at once. The ideal candidate will have demonstrated sourcing experience and will be expected to think outside the box on creating, developing and driving sourcing campaigns and methods. Equally important is the ability to build outstanding relationships across the Rapid7 organization. This role is crucial to our efforts to bring on the best leadership talent to drive and support Rapid7’s growth and scale!

IoT and Embedded Device Testing (cloud, mobile, API, physical, network, firmware, and RF). Network Penetration Testing (wired and wireless). Web Application Testing. Social Engineering (on-premise and electronic).

Construct creative, solution-based approaches to architecture design, implementation and production roll-out of Rapid7 products. Perform high-quality product enablement training for new and existing customers. Communicate design and implementation details in a highly effective manner to customer end users. Advise on security best practices as they relate to Rapid7 technologies. Automate and customize solutions to enable customers to use Rapid7 products most efficiently via API scripting, reporting, and custom dashboard development. Participate within the Rapid7 Community and Security Industry as an advocate and advisor. Build and maintain meaningful customer relationships in the pursuit of driving impeccable customer satisfaction.

This key role within our Customer Success organization, reporting to the Director, Customer Success management, will be responsible for leading a team of Customer Success Managers in the care, retention, and growth of our customers. This population of customers represents a significant portion of Rapid7’s annual recurring revenue, and this person will help to design and execute on our customer relationship strategy that is focused on driving high retention (90%+) and expansion across a highly diverse and large percentage of Fortune 500 brands.

Rapid7 is looking for an innovative leader that will take our commitment to learning to the next level. As the Director of People Development reporting to our VP of People Strategy, you will be responsible for leading our incredibly strong People Development team to build, deliver and continuously advance our world-class, innovative learning and professional development programs. Working in close partnership with our People Strategy team, you will continuously monitor and advance how our people learn and grow and whether that learning is being translated into impact in their roles. We move fast, we grow quickly and we are looking for a leader that is passionate about creating learning experiences that keep us thriving and help us achieve our mission as a company, while enhancing each of us and our quest to be life long learners.

The Senior Talent Acquisition Partner will work a full lifecycle desk at Rapid7 and focus on hiring teams across our Corporate G&A and Marketing departments. The successful candidate will use active and creative sourcing methods to attract top talent to Rapid7. We need a hunter – someone who is fearless, assertive and hungry. We need someone who can communicate effectively with both internal customers and candidates with various levels of experience. If your answer to “how do you find top candidates” is “I post a job and pray the candidates answer” then this job is not for you. This is a highly visible position at Rapid7 and we are looking for the best of the best. If this is you, come join an incredible team!

Schedule phone screens, video conferencing and onsite interviews. Facilitate onsite interviews and pre/post-interview debrief meetings. Make sure a positive experience is had by everyone involved, from the minute the candidate comes through the door. Encourage interviewer completion of feedback and distribute to appropriate partners. Provide updates to candidates regarding their applicant/interview status as needed. Develop strong client and stakeholder relationships (hiring managers, business partners, recruiters) and maintain effective communication channels. Draft and extend offer letters. Additional support to the recruiting and People Strategy team as needed.

● Directly manage key strategic alliances, working cross-functionally with Rapid7 groups and key partners to execute joint business plans. ● Facilitate joint roadmap and integration discussions with partners to ensure that we’re delivering world-class integrations that solve real problems for our customers. ● Drive joint go-to-market efforts that coordinate marketing, sales, and channel alignment. ● Communicate the business value of each partnership to Rapid7 stakeholders in order to drive internal alignment. ● Understand each partner intimately, what motivates them, and how to drive commitment to an ever-expanding and deepening relationship.

Rapid7's Incident Response Service team offers the opportunity to respond to active incidents, investigate historical breaches, and work with clients to simulate full-scale incidents. Our Incident Response Consultants pride themselves on their ability to think critically, adapt to constantly changing attack methodologies, deliver top-notch Incident Response services, and help our customers improve their programs. Are you prepared to take on today's most sophisticated attackers?

We are seeking a highly motivated and talented Sales Development leader. As the Director, Sales Development you will lead the effort to build and scale a world-class outbound sales machine. You will play a critical role in fostering, coaching, and training a highly driven team of individuals to become ace Account Executives. In this role, you will set team goals, motivate, coach, and develop team members while working closely with other leaders across the business including Sales, Marketing, Operations, and Talent Acquisition. This role requires a passion for setting and hitting targets while keeping an extreme focus on the development of the team members. If you have proven success building strong teams that deliver results as well as a passion for helping top talent thrive and progress, this role is for you.

The Technical Talent Acquisition Partner will work a full cycle desk at Rapid7 Supporting our technical product recruiting function. This person will use active and creative sourcing methods to attract top talent to Rapid7. We need someone who can communicate effectively with both internal customers and candidates at various levels. The ideal candidate will have a passion for recruiting and loves being accountable to hiring managers. This is a highly critical and visible position at Rapid7 and we are looking for the best of the best. If this is you, come join an incredible team.

Rapid7’s Product Marketing team is responsible for leading go-to-market strategy and execution for our portfolio of products and services. This specific role will oversee the Rapid7 Services portfolio, which is comprised of penetration testing, advisory services, incident response, and training services. The Product Marketing Manager serves as the business owner and acts as the expert in communicating the value of our professional services to both internal stakeholders and customers. Serving as a cross-functional leader, this person works with Sales, Services, Marketing, Finance, Operations, and Customer Success teams to develop ongoing initiatives for driving revenue and overall Rapid7 growth.

The ideal candidate has not only hands-on experience analyzing large-scale data sets but also demonstrated examples of translating data analyses into insights that drive transformational business outcomes. You’ll collaborate and motivate a team of dedicated analysts to bring a single source of truth and self-service analytics to over 1000 employees. You will partner with business stakeholders to evaluate business questions, design and implement analytical solutions that provide actionable insights on financial performance, sales leading indicators, customer acquisition & retention, marketing efficacy and other related topics.

The National Account AE will run an individual territory of named accounts with expectations to manage full sales lifecycles from demand generation through deal closure, and to build the go-to-market plan to include both direct sales and indirect business partnering through the channel. 

The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals.

We are looking for a creative, growth minded, collaborative, and people focused individual to join our People Strategy team. You will help us implement and improve people programs with a shared goal of creating incredible experiences for our people, while supporting our growth and the achievement of Rapid7’s business goals.

The Americas Director of Channels is responsible for the overall operation and performance of the selling partners in the Americas. Initial responsibilities include designing and implementing a channel partner program that establishes the business and technical requirements for partners, the financial model under which we will conduct business together, and establishing effective go to market relationships (GTM) with targeted partners. As part of building the GTM relationships the Director will identify, recruit, and build tight business relations with select partners and will be responsible for enabling both the partners’ and the Rapid7 GTM organization to leverage each other. The role also includes ensuring Rapid7 and the partners have the necessary operational elements in place as to successfully conduct business seamlessly for each party with special focus on the end user experience.

A natural sales leader, the Named Sales Manager will develop innovative strategies to extend the Rapid7 Named Accounts sales model, maximize new product markets and build a predictable sales engine. Leveraging energy and activity, the ideal candidate will possess the ability to motivate, coach and challenge their teams to re-define success and create a phenomenal customer experience.

As a Account Executive, Global Services you are responsible for driving an exceptional client experience through consulting service selling, renewals and cross-utilization of Rapid7 solutions to deliver outcomes for our largest and most progressive customer environments. This role is a quota carrying role which will cover penetration testing, security advisory services, and incident response services. Reporting to Global Consulting, you possess a passion for customer success and solving complex security and IT problems with innovative solutions and intensive customer engagement. Account Executives should have full sales cycle experience and have command of all deals in their region from prospecting net-new, negotiation terms and pricing, and deals closure. They have the ability to work a hybrid sales model by leveraging marketing leads, supporting territory field events along with company sponsored events, and using technical resources or channel partners as required. This role ties to an individual territory under a sales division leader in the US sales organization. 

Rapid7 Advisory Service Consultants are some of the most talented, well-seasoned cybersecurity leaders in the industry. Success in these roles means being part of a team who possess a passion for customer success, technology, and solving complex cybersecurity business problems with innovative solutions. Advisory Services at Rapid7 deliver services that transform the way our customers manage their cybersecurity programs and set them up for long term success. Our clients engage us to provide world-class cybersecurity organizational maturity assessments, program development, operational security evaluations, executive level CISO services. Our line of business is focused on providing a customer-centric approach to helping our clients both build and manage cutting edge cybersecurity programs. Our team focuses on assessing, analyzing, and designing security programs for our customers. We have industry experience and expertise in vulnerability management, production support, engineering, security operations, awareness, threat intelligence, and incident response programs.

The Senior Director of Security Outcomes and Program Development will provide a hands-on leadership opportunity for developing and leading Rapid7's strategies and programs for helping customers improve security outcomes. This person will partner with our Go to Market, Services and Product teams in developing and evolving our customer success strategies and security program development efforts, including working with our customers and partners to meet our growing customer needs around the world. This is a highly visible and critical role. If you are excited about the chance to be innovative, to build and lead next-generation security practices, to participate in strategic business conversations with CIOs and CISOs, and to have an impact on advancing companies' security programs, this may be the opportunity for you!

● Take an ownership role in the daily administration and support of our Netsuite platform including (but not limited to) user setup and access, customization of records, fields, page layouts, validation of data integrations. ● Provide day-to-day support for our rapidly growing business; manage and prioritize ongoing support requests. ● Design and build workflows, records, fields, scripts and roles to facilitate complex business processes. ● Identify gaps between current and desired states; deliver solutions that create efficiencies and add value. ● Ensure procedures and processes are being followed when implementing changes to production systems. This includes maintaining a sandbox and making sure 3rd party vendors follow change control rules. ● Ensure through the development and execution of testing plans that production issues are minimal after implementation of new enhancements, changes, and upgrades. ● Stay up to date with best practices and recommend process improvement suggestions. Solutions must support Applications governance, minimizing customizations and leveraging out of the box options.

Position Overview The Customer Adoption Manager is responsible for expediting Rapid7’s customers time to value and ensuring ongoing success by engaging and driving usage of Rapid7 solutions during the onboarding process. Rapid7 is looking for a candidate with strong communication skills, a history of helping customers achieve value by driving product adoption and a passion for technology. This role will require you to work cross-functionally to

The Director of People Strategy (North America Products and G&A), will be in charge of implementing, scaling and improving people strategy programs designed to support business goals within the Products and G&A teams. They will be responsible for the implementation of a business partner model that aims to understand overall people trends, challenges and opportunities and with the support of people strategist, they will implement solutions that increase engagement, strengthen management bench, and reduces unhealthy turnover thus creating the most productive and satisfying work experiences for our people.  In addition, the Director will be leading the implementation (with a focus on scalability, accountability and consistency) of talent management processes such as talent assessments, 9 boxing, career development planning, continuous feedback and performance management with an emphasis on enabling leaders to make effective decisions that promote the development of our people and the success of our teams.

Overview: Rapid7 is a leader in the security market. It’s a portfolio of solutions designed to enable teams to identify and respond to security risks and fight off attacks. Most importantly, Rapid7 is a platform. The platform is what differentiates Rapid7 from all the other security vendors out there. The platform allows customers to collect all the data, be smarter than the bad guys and drive coordinated response across teams - IT, Security and

Overview: The Agile Project Manager facilitates efficient delivery of business outcomes in an agile and lean way within the Information Technology team at Rapid7. They provide timely and accurate decision support for prioritization, business and resourcing questions. They are custodians and evangelists of the “secret sauce” of how Rapid7 IT delivers value. What would you own? Effective project management Create, update, and maintain detailed

The Post-Live Services Coordinator is responsible for managing a queue of service requests, and resolution of these requests is made by scheduling and dispatching appropriate resources. These services may include, but are not limited to, onsite or remote installation/configuration, maintenance, repair, and training

The Travel and Expense Coordinator is responsible for the daily oversight and full-cycle support associated with Rapid7’s travel and expense reimbursement. On a daily basis you will interact directly with internal stakeholders and service providers to ensure compliance with the Global T&E policy as well as process and procedures. You will report to and work closely with the Senior Manager of Global Travel & Expense, AP & Treasury to drive efficiency and cost savings through analytic reporting, auditing and training.

Rapid7 is looking for a motivated individual to join our Americas pre- sales organization. The Security Solutions Analyst will work with the sales team in a pre-sales role to develop and position solutions involving Rapid7’s security solutions. They will work as an equal partner with our sales team in matching up customers with Rapid7's security solutions. If you are comfortable going toe-to-toe in a technical discussion with engineers and then shifting gears and having a brass-tacks business conversation with a CIO, this may be the opportunity for you.