Jobs at Rapid7

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

Account Executive for mid-market companies to drive new sales and upsell opportunities, collaborating with internal teams and managing client relationships.

The Director of FP&A will lead financial strategies for sales and marketing, advising executives, managing budgeting cycles, and developing financial models for high-growth SaaS environments.

Own a portfolio of customers to drive adoption of the Rapid7 platform, build success plans, manage stakeholder relationships, monitor health and usage to prevent churn, coordinate cross-functional support, and deliver measurable cybersecurity outcomes and renewals.

As Senior Director of Brand and Communications, you will lead brand strategy, corporate communications, public relations, and social media to enhance Rapid7's market presence and brand loyalty.

The Tax Manager will ensure global tax compliance, manage external audits, collaborate with finance teams, and implement tax planning initiatives.

Lead North America partner marketing: design and execute partner campaigns, manage MDF and budgets, align cross-functionally with sales and marketing, enable partners, run events/webinars, and analyze campaign performance to drive partner-sourced pipeline and ROI.

The Lead Workplace Experience Coordinator oversees daily operations, manages vendor relationships, coordinates events, ensures safety, and collaborates with leadership to enhance the workplace experience.

The Senior Customer Success Manager serves as a trusted advisor, managing customer relationships and ensuring they maximize their investment in R7's cybersecurity solutions through support and guidance.

Lead Rapid7's global PR strategy to strengthen category influence, elevate executive visibility, and drive measurable media impact through cross-functional alignment and effective communication.

The Associate Renewal Account Manager will manage the renewal lifecycle for customers, negotiate contracts, analyze performance, and drive revenue retention through strategic partnerships.

The Lead Program Manager will oversee complex programs within Customer Success, driving innovation, operational excellence, and cross-functional collaboration to enhance customer outcomes.

The Commercial Sales Manager will lead a team, develop account strategies, manage sales forecasts, and drive revenue growth for Rapid7.

The Channel Account Manager will drive partner engagement, support sales activities, and manage relationships to achieve sales targets and enhance partner pipelines.

Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.

The Vector Command Specialist supports clients by improving their security through attack surface analysis, customer liaison, and managing security consultant deliverables.