Jobs at Zscaler

The Commercial Sales Engineer presents technical solutions, gathers customer requirements, leads product evaluations, configures solutions, and designs test plans for successful customer outcomes. The role requires cybersecurity and networking expertise, including TCP/IP, DNS, routing, VPNs, and firewalls, plus experience using AI tools and working with SMB or enterprise customers.

The Senior Technical Enablement Engineer develops global technical enablement programs, content, learning paths, labs, simulations, demos, proof-of-value processes, and architectural workshops. The role collaborates with Sales Engineering and Product Management to translate complex cybersecurity concepts into effective seller training and outcome-focused narratives. Responsibilities include managing multiple enablement projects, using AI-assisted content tools, refining technical assets, and supporting technical seller confidence and pipeline impact. The role requires cybersecurity sales engineering experience, strong presentation skills, AI fluency, and domestic and international travel as needed.

Leads and scales professional services delivery for public sector cybersecurity customers, managing consultants, project managers, resident engineers, deployments, capacity, utilization, margins, backlog, and services P&L. Serves as a senior escalation point for government customers and systems integrators while ensuring compliance with Zero Trust, FedRAMP, DoD, and CJIS requirements. Develops talent, partner enablement, AI-driven delivery practices, and service offerings across federal, defense, intelligence, and SLED markets.

Leads global customer advocacy through AI-powered innovation, strategic customer content, and third-party validation. Drives adoption and optimization of AI solutions, measures productivity and business impact, develops customer success stories for integrated campaigns, manages Gartner Peer Insights review programs, and supports analyst engagement and customer references. The role requires cross-functional collaboration across Sales, Marketing, and Customer Success, along with scalable processes, analytics, and operational execution.

Leads and develops a regional sales engineering team supporting Zscaler’s core and generative AI portfolio. The role includes recruiting, mentoring, scaling discovery and proof-of-concept processes, partnering with sales and customers on solution design, and driving value-based selling. Candidates need cybersecurity and networking expertise, sales or systems engineering experience, team leadership skills, AI fluency, and the ability to operate in a matrixed go-to-market environment.

Create technical product presentations, gather customer requirements, lead product evaluations and configurations, and design test plans to guide customers toward successful solutions. The role requires cybersecurity and networking expertise, including TCP/IP, DNS, routing, VPNs, and firewalls, along with familiarity with AI tools and AI/ML solutions. This remote Sales Engineer position supports prospective customers and collaborates with sales and technical teams.

Leads strategic enterprise engagements by delivering technical positioning, executive architecture workshops, competitive differentiation, and technical sales closure for Zero Trust and SASE solutions. Partners with Sales, Product, Engineering, Marketing, and Enablement to translate customer requirements into initiatives, accelerate go-to-market execution, and support complex security and network transformation opportunities.

Manage technical customer relationships for US Federal Government accounts, driving adoption, value realization, renewals, and risk mitigation. Lead business reviews, support FedRAMP-regulated environments, educate customers on security platform capabilities, and troubleshoot networking and authentication issues. The role requires expertise in Zscaler technologies, cloud security, enterprise infrastructure, and federal compliance, along with US citizenship and eligibility for DoD/DoW Secret or Top Secret clearance.

Leads rapid-response corporate communications, reactive media outreach, partner communications, competitive share-of-voice analysis, and executive business reviews. Builds scalable communications programs, approval workflows, and measurement frameworks connecting media effectiveness to pipeline and revenue impact. Requires strong writing, analytical judgment, AI workflow adoption, and experience in PR or communications, preferably within B2B technology or cybersecurity.

Lead corporate communications and PR strategy focused on customer stories, cybersecurity research, and public sector initiatives. Build integrated content calendars, identify data-driven narratives, brief creative teams on visual assets, pitch stories to press and analysts, and develop market-facing communications. Partner across customer advocacy, sales, success, ThreatLabz, product, GTM, and design teams to translate complex technical research into accessible messaging and increase market visibility.

Represent security compliance with customers, map frameworks to Zscaler capabilities, create reusable playbooks, educate sales teams, and complete security questionnaires and assessments. Translate technical security and data-protection concepts into business and sales messaging while supporting frameworks including NIST, ISO 27001, DORA, GDPR, PCI, and HIPAA. The role requires customer-facing credibility, compliance expertise, security architecture knowledge, and the ability to leverage AI-driven workflows.

Drive enterprise customer acquisition and account growth for Zscaler’s AI Security products. Responsibilities include strategic prospecting, lead qualification, pipeline development, engaging CISOs and security leaders, conducting consultative sales cycles with Sales Engineers, closing deals, relaying customer insights to product and marketing teams, and representing the company at industry events.

Build and manage technology alliance partnerships across the Americas, accelerating partner-generated pipeline and regional revenue. Develop relationships with security, networking, cloud, and digital workplace practices; coordinate with internal sales, marketing, revenue operations, engineering, and partner teams; drive opportunities to closure; and increase partnership brand awareness. The role requires experience with GSI partners, complex solution sales, cybersecurity, and networking, along with willingness to travel.

Drive technical marketing for Zero Trust Branch and Digital Experience solutions through customer proof-of-value pilots, architectural demos, networking lab design, troubleshooting, technical collateral, and field enablement. Serve as the technical bridge between field teams and engineering while validating solutions, supporting enterprise evaluations, and improving post-sales time-to-value. The role requires deep networking, packet analysis, cloud networking, monitoring, and customer-facing technical expertise.

Sell and scope Zscaler Professional Services for enterprise and commercial customers. Partner with sales, solution engineering, architecture, delivery, customer success, and channel teams to develop proposals, Statements of Work, resource plans, training recommendations, and technical solutions. Own services bookings quotas and attach-rate targets while translating complex security and technology concepts into customer value and deployment outcomes.

Partner with sales teams to win strategic data security opportunities. Present technical solutions, gather customer requirements, lead product evaluations, configure solutions, and design evaluation test plans. The role requires extensive pre-sales experience, security and networking expertise, data protection and web technology knowledge, and collaboration across matrixed go-to-market and partner teams.

Leads Data Security product growth across the AMS region by driving sales strategy, supporting technical and commercial opportunities, enabling field teams, and translating customer insights into product strategy and roadmap improvements. The role covers competitive analysis, pricing, pipeline and churn analysis, customer escalations, deployment support, and data-driven business updates. It focuses on AI-powered data security products, including DLP, DSPM, and AI security solutions.

Lead insider risk detection engineering and investigations using EDR/XDR, UEBA, SIEM, and SOAR tools. Refine detection rules, reduce alert noise, close coverage gaps, manage investigations, develop playbooks, document evidence, mentor analysts, and collaborate discreetly with HR, Legal, business leaders, and executives. The role also requires investigative workflow automation using Python or JavaScript and ownership of scalable security processes.

Own enterprise sales activities for SLED or Healthcare accounts, including executive relationship development, account strategy, stakeholder collaboration, trusted-advisor engagement, and alignment of cloud security solutions with customer goals. The role requires full-cycle software or security sales experience, enterprise and C-level selling, strategic planning, net-new logo acquisition, quota achievement, and knowledge of AI/ML solutions.

Build and manage customer relationships, drive sales opportunities, and represent Zscaler’s Zero Trust Exchange and cloud security platform. This posting is for consideration for future Sales Account Executive opportunities in the East region. The role operates within a collaborative, customer-focused, inclusive organization and may follow Zscaler’s hybrid work model.