Jobs at Zscaler

As a Staff Site Reliability Engineer, you'll oversee Zscaler production data center services, optimize code, and ensure cloud service availability and performance. Collaborate with cross-functional teams to improve processes and resolve escalated issues.

Design and scale a reusable Customer Success AI platform: build foundational AI infrastructure (orchestration, memory, context, workflow engines), optimize model routing, observability, governance, and security, lead architecture and standards, mentor engineers, and partner cross-functionally to deliver enterprise-grade, multi-product AI capabilities.

Define vision, strategy, and roadmap for Customer Success AI products. Identify high-impact AI opportunities across workflows, manage products end-to-end from incubation to scale, partner cross-functionally, and drive adoption, measurement, and lifecycle optimization for AI-native employee productivity and operational intelligence.

Drive partner-facing technical pre-sales for Global Systems Integrators: demonstrate Zscaler use cases, run workshops and POVs, develop joint solution offers, onboard and enable partners, and advocate partner needs across sales, engineering, and product to close transformational cloud security deals.

As a Detection Engineer Intern, you will analyze telemetry, research coverage opportunities, improve workflows, and communicate threat findings effectively.

Lead product vision and strategy for security operations services, defining outcomes for managed investigation, response, threat hunting, and advisory services. Partner with customer security ops, product, and marketing teams to deliver AI-driven, automated features, represent Zscaler to customers, and drive measurable security outcomes and operational alignment.

Lead product marketing for Zscaler Private Access: define positioning and messaging, run go-to-market and launches, create full-funnel content, enable sales, and monitor market and AI/security trends to drive adoption and revenue.

Lead digital transformation and AI-powered support initiatives to improve case lifecycle, self-service adoption, and customer outcomes. Own knowledge management (KCS), process optimization (Lean/Six Sigma), enablement, COE programs, and cross-functional partnerships with Engineering, Product, and Operations. Analyze case trends and metrics to drive product, process, and digital support improvements and reduce resolution times.

Sell Zscaler cloud-native Zero Trust solutions to commercial/private equity accounts. Build C-suite relationships, create long-term account strategies, collaborate with internal teams, act as trusted advisor, and drive net-new logo acquisition and quota attainment through direct and channel selling.

Manage full-cycle enterprise sales for major accounts, building C-suite relationships and long-term account strategies. Collaborate cross-functionally to align Zscaler cloud security solutions with customer goals, drive net-new logo acquisition, meet sales targets, and act as a trusted advisor.

Lead and mentor a team of Technical Success Managers to drive adoption, retention, and expansion of Zscaler's Zero Trust platform. Build executive relationships, resolve technical escalations, monitor KPIs (NPS, renewals, adoption), and collaborate cross-functionally to improve customer outcomes and drive growth.

As a Security Architect, you will build secure agent runtimes and systems, ensuring robust security capabilities in agentic AI solutions while conducting security evaluations.

Lead and scale an AI Security incubation team to drive technical GTM, recruit and mentor principal AI security specialists, build repeatable POVs and sales playbooks, advise C-level customers on secure AI deployments (RAG, agents, prompt workflows), and channel field insights into product and engineering roadmaps while supporting high-value deals.

Lead PR strategy and execution for the Aston Martin F1 partnership, generate press and social stories from data and brand moments, coordinate agencies and internal teams, build content calendars, manage media and influencer experiences, and develop data storytelling and public sector communications.

Lead and mentor a small IT security engineering team to deploy and operate enterprise-grade Zero Trust security across networks, endpoints, applications, and cloud. Drive Customer Zero initiatives, manage cross-functional security projects, optimize policies (SSL decryption, segmentation, access control), and serve as an internal subject-matter expert.

Lead field-facing AI security strategy for enterprise accounts: architect AI security solutions, deliver demos/POVs, advise on LLM/RAG/agent risks, scale enablement assets, and feed product roadmap with customer feedback to securely enable enterprise AI adoption.

Drive technical sales for state, local government and education customers: present Zscaler solutions, lead end-to-end technical sales, run Proofs of Value, architect Zero Trust transformations, and collaborate internally to ensure customer success.

Serve as the technical lead for enterprise accounts: architect solutions, drive technical sales, run end-to-end Proof of Value, and collaborate with internal teams to address customer security and AI/ML-related needs. Act as a consultative advisor for AI adoption and secure networking within large accounts.

The Staff Technical Program Manager will oversee federal authorizations, manage compliance programs, coordinate assessments, and drive cross-functional initiatives within Zscaler's security operations.

Hunt new logos and drive revenue for Zscaler Cellular across US markets. Build territory and account strategies, lead complex sales cycles, enable core sellers and partners, align with sales engineering for demos, pilots, and proof-of-value, and close strategic enterprise deals.