Teams at Zscaler

The Commercial Sales Engineer presents technical solutions, gathers customer requirements, leads product evaluations, configures solutions, and designs test plans for successful customer outcomes. The role requires cybersecurity and networking expertise, including TCP/IP, DNS, routing, VPNs, and firewalls, plus experience using AI tools and working with SMB or enterprise customers.

The Senior Technical Enablement Engineer develops global technical enablement programs, content, learning paths, labs, simulations, demos, proof-of-value processes, and architectural workshops. The role collaborates with Sales Engineering and Product Management to translate complex cybersecurity concepts into effective seller training and outcome-focused narratives. Responsibilities include managing multiple enablement projects, using AI-assisted content tools, refining technical assets, and supporting technical seller confidence and pipeline impact. The role requires cybersecurity sales engineering experience, strong presentation skills, AI fluency, and domestic and international travel as needed.

Leads and scales professional services delivery for public sector cybersecurity customers, managing consultants, project managers, resident engineers, deployments, capacity, utilization, margins, backlog, and services P&L. Serves as a senior escalation point for government customers and systems integrators while ensuring compliance with Zero Trust, FedRAMP, DoD, and CJIS requirements. Develops talent, partner enablement, AI-driven delivery practices, and service offerings across federal, defense, intelligence, and SLED markets.