Toast

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on

Work closely with the Toast product team to support business needs. Ability to write technical user stories, collaborate and communicate feature requests to Engineering teams in a fast-paced, agile environment. Provide integration support for 3rd parties using the Toast API platform. Manage project schedules and resourcing plans. Document customer requirements and feature requests. Ability to manage multiple projects and fulfill product requests while meeting tight deadlines. Follow-up with customers and prospects directly regarding product feedback and feature requests.

As a Business Systems Manager you will manage a team administrators and developers responsible for providing technical solutions that meet the evolving business needs of the organization. You will collaborate with business stakeholders to scope and implement new technical initiatives, streamline, automate, and simplify processes and educate other employees on the effective use of the technologies and processes necessary for the business to operate.

As a Service Designer, you’ll be passionate about understanding all things about our users and our internal teams that support them. You crave all the data - quant and qual - to identify our biggest opportunities across the customer journey resulting in visibly impactful improvements aimed at the intersection of digital and service experiences. You've previously brought cross-functional stakeholders through a design process that's resulted in opportunities that delivered business results. You’re right for this role if you can translate insights into artifacts that communicate and align; if you’re a highly skilled storyteller and facilitator that influences others to take action; if you’re humble and eternally curious.

Do you like to solve complex problems at scale? Toast is looking for a Principal Software Engineer to play a critical role on the team responsible for our Core Orders APIs and Pricing Algorithms. The Toast system currently accepts orders from a number of different sources including our Android tablets (keyed by waitstaff), consumers (online orders) and partners (via our APIs). Parts of this code are executed multiple times by every single order that enters the system. We are dealing with problems of scale and representing billions of dollars in value to our customers. As we continue to grow, we expect the demands for orders and entry points into our system to increase rapidly. In order (pardon the pun) to meet these demands, we will need to build a system that is both increasingly extensible, robust, scalable and deliverable continuously. We need your help to improve our platform and add the next generation of features to this absolutely mission critical part of our product. 

Toast is looking for self-motivated individuals who want to be part of a team that is transforming the way restaurants operate. You will be involved in working with Toast’s restaurant customers to plan their complete software and hardware installation. We are looking for candidates with experience taking projects through the implementation and installation lifecycle, have experience in the restaurant industry, can communicate effectively, and are creative problem solvers. As a startup we move fast and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry join us! You will be helping Toast to grow our business across the US and internationally.

We’re seeking a Lead Product Designer to create a shared vision of consumer experiences at Toast. You’re right for this role if you’re a highly strategic thinker with the ability to dive down into the nitty gritty details; you love to mentor others - empowering team members to deliver intuitive experiences that “Do right by the customer”; and your high quality work and collaborative style inspires others to the point where people ask to work with you.

As a senior data scientist, you will partner with product managers, software engineers and fellow data scientists as a critical contributor to the development of machine learning algorithms using our huge reservoir of data. You will help build product offerings across the Toast platform including Toast Capital, Toast Takeout and our customer-facing reports. The person may manage 1-2 people depending on desire and if they have previous managerial experience.

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on

Reporting directly to the VP of Business Services, you will be a critical part of the product leadership team as we roll out a key new labor product launch. We see this as a natural extension to our existing platform, with exciting new opportunities to deliver value to our customer and employees. You will be a critical leader as it relates to the strategic decision, planning and execution of this initiative both as we launch, as well as explore tangential opportunities. You will manage a team of product managers, working cross functionally with Engineering, Marketing, Sales, and Customer Success to build and shape a winning product. We are looking for a passionate and proven leader to grow, mentor, and inspire teams around a common goal.

Toast is looking for an experienced senior engineer who can help us grow and scale our consumer data platform. You will be working on software that millions of diners use to order food at thousands of restaurants across the country. We need talented engineers build the infrastructure that will help Toast and our restaurants create amazing consumer experiences through deep data insights.

We looking for a Senior Software Engineer to play a critical role on the team responsible for scaling our cloud platform and infrastructure. Toast’s platform processes tens of millions of requests per day, and this number grows constantly as we add new restaurants to the platform. We are responsible for developing the core services which support Toast’s growth and maintain high availability, monitor-ability, and security. We are the core of Toast as a rapid-growth company. We are looking for someone who has a knack for identifying and solving problems before others are even aware, writing well-tested code, and designing for reliability as we find and build the most scalable solutions in the industry.

Toast is looking for an experienced senior engineer who can help us grow and scale a modern front-end stack while contributing to the development of features and infrastructure. You will be working on software that thousands of restaurant employees use to run their restaurant every day. We need talented engineers to build and maintain the highest quality product as our vision moves forward.

In this role you will be responsible for data analysis and insights throughout our end-to-end customer journey. You will need to be data-driven, detailed oriented, and focused on driving best-in-class programs and experiences for our customers. You will collaborate with multiple cross-functional teams to engage our customers and meet our objectives.

Toast is looking for a Senior Software Engineer to play a meaningful role on the team responsible for our Labor and Payroll workflows. Our team is as full stack as you can get, working on features on our Android tablets (Java/Kotlin), backend server code (Java), frontend UIs (React/Play/pure JS), and external APIs driven by Dropwizard microservices. That means that there are always opportunities to learn as we make an impact on our customers’ experience across Toast. Help design full-stack features for our up-and-coming Payroll product, dive deep into Android to improve our in-restaurant labor experience, and be one of the first to break our monolithic codebase into focused microservices. A restaurant’s employees are a critical part of every restaurant, and we need your help to revolutionize our management tools that are used by thousands of restaurants and hundreds of thousands of employees every day.

Toast is looking for a Staff Software Engineer to play a meaningful role on the team responsible for our Labor and Payroll workflows. Our team is as full stack as you can get, working on features on our Android tablets (Java/Kotlin), backend server code (Java), frontend UIs (React/Play/pure JS), and external APIs driven by Dropwizard microservices. That means that there are always opportunities to learn as we make an impact on our customers’ experience across Toast. Help design full-stack features for our up-and-coming Payroll product, dive deep into Android to improve our in-restaurant labor experience, and be one of the first to break our monolithic codebase into focused microservices. A restaurant’s employees are a critical part of every restaurant, and we need your help to revolutionize our management tools that are used by thousands of restaurants and hundreds of thousands of employees every day.

Manage, coach and develop a team of candidate experience specialists. Identify & make recommendations for process improvements related to scheduling, onsite interviews and remote interviews. Collaborate with recruiting leadership and business stakeholders to identify and drive candidate experience best practices. Create and execute on executive recruiting coordination strategy. Drive our talent acquisition DEI strategy across all aspects of our recruiting process. Lead large scale projects and events across all areas of talent acquisition.

The CS Strategy & Operations PM will lead the full project lifecycle of high impact, cross functional process efficiency and customer experience initiatives, including: hardware and software implementations, workflow and process design upgrades, technical data migrations and new product/ services rollouts to help streamline, automate, and simplify processes. This is a hands-on position that requires strong skills in project management and change management across cross-functional stakeholders.

On the hardware product management team, you will interface with other Toast teams across Product, Engineering, UX, Marketing, Sales, Finance, Operations and Customer Success to build and shape innovative products. You will have the opportunity to interface with our restaurant customers (CIOs, CTOs, CMOs, managers and employees) directly to get feedback on product enhancements, issues and usability in order to inspire and inform how Toast continues to iterate and grow.

The Toast Capital team is seeking a highly motivated Collections Analyst to provide servicing and collection support to a growing portfolio of restaurant customers. Toast Capital is a wholly owned subsidiary of Toast, Inc. that offers Toasts restaurant partners fast and flexible financing for any business need. The ideal candidate will have experience in a service organization with significant attention to detail and strong organizational skills. This individual will be an ambassador of the Toast Capital brand and proliferate Toast Capital’s goal to empower restaurants financially to thrive and do what they love. This individual’s efforts will have a significant impact on the long-term success of a rapidly growing product for Toast.

Design intuitive experiences across mobile and responsive web platforms - delivering easy to follow wireframes, workflows, and prototypes. Collaborate with user research and product management to understand customers, translating understanding into design artifacts that shape thinking. Regularly conduct design reviews to obtain feedback, iterating on the designs to improve results. Define success metrics - tying efforts to business and customer value. Proactively identify and contribute ideas as a catalyst for driving positive change.

We need a talented Sr. QA Engineer to ensure that Toast continues to build and maintain the highest quality product as our vision moves forward. We work hard to deliver a well built product to our customers and to provide the infrastructure stability that’s necessary for our complex distributed system to "just work".

Become an expert in the Toast POS menu and all modules associated with it including (but not limited to) online ordering, inventory, and kiosk. Perform a review call with customers to drive their menu to completion. Train customers on best practices and the menu creation and upkeep processes Perform basic menu troubleshooting of functionality issues by becoming proficient in the Toast system configuration software. Mitigate expectations of the customer based on knowledge of the Toast system limitations. Manage scheduling both new and existing correspondence with Toast customers.

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing features, and award-winning customer support. As a Toaster, you’ll tackle meaningful projects that will

Toast is looking for a high performing analytically minded professional to help lead credit and risk strategy for Toast Capital. Toast Capital is a wholly owned subsidiary of Toast, Inc. that offers Toast’s restaurant partners fast and flexible financing for any business need. The ideal candidate will have a highly analytical skill-set and be able to work with both data science and business professionals to deliver meaningful insights into portfolio performance.

Toast is looking for a principal technical writer to join our engineering documentation team and play a critical role in designing and developing comprehensive, technical documentation for complex cloud-based software. At Toast, the engineering documentation team develops high-quality product information for external and internal users of the Toast POS system. In this role, you will be responsible for working with product managers, development leads, UX designers, and quality assurance engineers to understand the features our development team is building, and for working with support teams and end-users to understand what information they will need in order to be successful. You will research and test new functionality, design and develop new documentation, update existing documentation, conduct documentation reviews, and evaluate the effectiveness of our documentation set.

 As the Sr. Website Design & UX Manager, you will be responsible for bringing to life the design roadmap for our digital experiences. In doing so you will drive step function improvement in our performance, brand identity and consistency, and conversion. The ideal candidate will have experience with both UI and UX and demonstrated the ability to be a leader and individual contributor on large digital design projects across a team.  You’re a perfect fit if you have a passion to consistently improve the user journey and are able to link creativity and innovation. You enjoy working in a collaborative environment - especially with developers - and know that the best outcomes can also be informed by a little bit of data. Above all else, you love the creative process. Coming up with create solutions to make a business impact and drive connection between a brand and its consumers.

Toast is looking for a Senior Software Engineer to play a critical role on the team responsible for our Core Menu Configuration APIs and UI Pages. The Toast system currently supports a wide variety of configurations and pricing structures for a restaurant’s menu items. These menu items are then published and referenced by our Android tablets (keyed by waitstaff), consumers (online orders) and partners (via our APIs). These items are used in the process of creating and updating every single order that enters the system. In order to meet the demands of scale and complexity, we will need to build a system that is both increasingly extensible, robust, scalable and deliverable continuously. We need your help to improve our platform and add the next generation of features to this critical part of our product.

The User Experience Intern is accountable for conducting in-depth user research and driving the development of innovative app designs on web, mobile, and a variety of other hardware devices from conceptualization to implementation. You will also be responsible for optimizing existing user interfaces for better user productivity, discoverability, and simplicity.

As a data scientist, you will partner across the business and be a critical contributor to the development of machine learning algorithms using our huge reservoir of data. You will help build product offerings across the Toast platform including Toast Capital, Toast Takeout, and our customer-facing reports.

As Senior Manager, Contractor Relations for Toast, Inc, you will play a key role in leading the build and management of our contractor network. Translating departmental strategies into tactical actions and initiatives that will enable our Contractor Network to deliver consistent, high-quality service throughout the US. You will be working in an energetic, fast-paced team environment where excellence is the norm.

As an RVP, Inside Sales, you will be building and leading a team that is transforming the way restaurants operate. You will be responsible for leading a team of Inside Sales District Managers and Inside Territory Account Executives to meet and exceed unit, revenue, eNPS and cNPS objectives. In this role the RVP is expected to hire and train their team and provide ongoing coaching and support to ensure the District Sales Managers and Territory Account Executives are able to meet and exceed their individual sales objectives.

We are looking for an enthusiastic, organized, and detail-oriented Benefits Specialist to join our People and Culture Team. Reporting to the Director, People and Culture, the Benefits Specialist will be responsible for the administration, compliance, and management of all benefit programs for our employees throughout the US and Dublin. The Benefits Specialist will be friendly and helpful, comfortable with handling highly confidential information and will know how to prioritize work and understand the balancing act of managing multiple projects simultaneously. The ideal candidate thrives in a fast-paced environment, and has excellent analytical and communication skills.

We are looking for a Senior Software Engineer to play a major role on the team responsible for scaling our Android platform and the supporting infrastructure. Toast’s platform supports tens of thousands of devices per day, and this number grows constantly as we add new restaurants to the platform. Android Platform has three major scopes. We are responsible for the Android app architecture and providing developers with a great platform to create features effectively. We also manage all the data produced from our devices, which allows our teams, engineering and otherwise, to have better insights into customer day-to-day interactions. We own our upgrade process and related release management process for our app rollout.

Toast is looking for a Senior Software Engineer to play a leadership role on the team responsible for our Partner Marketplace and API integrations ecosystem. With over 50 partners providing 3rd party integrations, Toast provides a comprehensive suite of functionality for restauranteurs, and the Partner Connect team is responsible for making this seamless for restaurateurs and partners. The team will own code that spans across our stack from our to backend microservices, messaging systems, to frontend management UIs. You will play a role in evolving our architecture to support ever more complex new features, and best-in-class monitoring as we scale to orders of magnitude of our current size!

As part of Toast’s suite of Guest Marketing products, we are looking for a seasoned Product Manager to drive our Loyalty and Gift Cards products to the next level. You will lead a cross functional team to pioneer new products that will transform how restaurants engage and serve their guests. In an industry with razor thin margins, the products you build to drive repeat visits and higher spend, will make an enormous impact on the businesses of Toast’s customers. You will develop a deep empathy for the needs of our restaurant customers and their guests while working with teams across Toast including Product, Engineering, Design, Marketing, Sales, and Customer Support to build and shape innovative new products and offerings. This role is both highly strategic and technical.

Develop strong relationships and communication with managers to anticipate hiring needs. Source, interview, present and close candidates for Engineering, QA, Product Management and other roles, as needed. Create sourcing strategies, plans and pipeline. Prioritize, manage and complete searches efficiently based on established benchmarks and metrics. Successfully draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR Business Partners. Share ideas and collaborate on implementing strategies related to recruitment of talent that will contribute to the long-range growth of the company.

We’re seeking an Associate Product Designer to help us create experiences that feel simple and are intuitive to use. You’ll support senior product designers to produce wireframes and prototypes that cover all aspects of user stories - proactively asking questions to ensure understanding. You’re right for this role if you are detail-oriented; collaborative and humble; have a can-do attitude; and you’re naturally curious.

Write code that is used for processing hundreds of thousands of payments per day. Provide technical leadership and guidance to the team on how to build systems that solve current needs while being flexible to future changes. Be a force multiplier for the individuals on your team. Work closely with other teams to ensure seamless integration with our existing systems and external partners. Participate in code reviews to ensure implementations meet functional requirements. Participate in on-call rotations and incident response. Guide the growth of two to four engineers, including mentoring, career development, and performance management.

Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to

Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be

We’re seeking a Director of Financial Services to help transform and scale Toast’s financial services capabilities to support our rapid growth. Reporting to the VP of Business Services, the Director will be tasked with launching Toast’s captive finance arm, with end-to-end responsibilities including strategic planning, capital raising, underwriting and risk management, and day-to-day operations. This is a unique opportunity to take on a general management role at one of the fastest growing SaaS companies of all-time, with the ability to create significant enterprise value by building the infrastructure to support over $1 billion in equipment finance loan origination over the next several years.

The Senior Software Configuration Manager is responsible for managing multiple teams that are directly focused on enhancing the customer experience. This team is focused on the customization of each customer’s menu, peripheral modules, and providing them with a raving fan customer experience. You will execute on strategic plans to increase efficiency and effectiveness within the separate teams, provide ongoing coaching and support of team managers to ensure the service resources attain both the productivity and delivery quality targets outlined by the business. Process improvement and streamlining teams are key requirements for this role.

The Finance & Strategy team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company. We’re seeking a Director of Strategic Finance who will support broad initiatives including business planning, corporate strategy, and strategic projects. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to drive long-term shareholder value in a hyper-growth environment at scale.

As the Sr. Digital Media Analyst, you will be responsible for architecting and optimizing key paid media channels, including search, YouTube, Facebook, Linkedin, review sites, and a variety of publication partners. This exciting role will require you to bring a mix of quantitative and qualitative skills in order to acquire new customers at an efficient cost and drive measurable brand awareness. In short, you will play a critical role in keeping Toast on the path towards accelerated yet sustainable growth.

Data obsessed, process minded player who will take a messy data set and find signal in the noise. Must have a drive and curiosity to dig and keep digging to find insights. Candidate must be able to “own” the data of our CS Operations including, running, automating and upgrading our reporting suite. Must be able to clearly communicate what they are finding, verbally and in writing/ graphs. Can position a hypothesis and get buy in.

Toast is seeking a talented visual designer to create beautiful and effective visuals that take our brand to the next level. In this role, you’ll be involved in every aspect of the visual design process across different types of media formats (website, video, print, etc.) from brainstorming concepts, to interacting with internal teams, to executing creative assets deployed across our restaurant community. The ideal candidate should have the ability to push the boundaries of what’s possible while upholding our high standards for quality, executing across a full range of skills in graphic design, illustration, animation, typography, and photography.

The Senior Payroll Analyst will primarily be responsible all day-to-day payroll activities for all US and international payrolls. This individual will report to the Payroll Manager, and will be responsible for the input of all domestic and international employee payroll and benefits. As a senior member of the Payroll team, this individual would partner with our Finance and Human Resource groups, effecting change and completing special projects aligned with company-wide goals and objectives.

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on

The Performance team is looking for a self-motivated individual who loves monitoring distributed systems. Toast engineering teams are pushing the boundaries of Android performance and building a highly reliable and scalable AWS-hosted platform that supports our fast growing customer base. The team’s mission is to drive architectural decisions through observation, measurement, and validation. We build performance.

Building and maintaining the infrastructure of our high performance, highly reliable data analytics platform. Polishing and improving the data model used across the company with an eye toward long term scalability. Improving, augmenting and overhauling our existing reporting system to raise insights for our customers that couldn’t be accomplished without the power of the new platform. Working individually or sometimes as the technical leader of a small group of engineers across a broad spectrum of projects. Collaborating with many of the most critical aspects of the business, ranging from the CTO all the way to Customer Success and Marketing.

Based on our incredible growth Toast is excited to be adding to our cross-functional Enterprise team! We seek to hire an Enterprise Sales Coordinator whose primary goal is to quote, contract and onboard all locations within a customers’ transitional POS rollout in an efficient, smooth and timely manner. This is a great opportunity to play a critical operational role in building Toast’s Enterprise business by driving customer satisfaction and revenue for the company.

As a Payroll & Labor Sales Manager, you will be part of a new and growing team at Toast. This person wants to be part of a team that is transforming the way restaurants manage and connect with their employees. You will be helping Toast to build and develop an inside sales team in Boston, MA. We are looking for candidates that have demonstrated success in payroll/HRIS sales or a track record of managing strong customer facing and service oriented sales teams with experience in the restaurant industry.

As a Payroll & Labor Sales Representative, you will be part of a new and growing team at Toast. This person wants to be part of a team that is transforming the way restaurants manage and connect with their employees. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast’s Payroll & Labor suite to the SMB market. If you like mobile technology, have experience in the restaurant or payroll industry, and can communicate clearly, effectively, and persuasively, join us.

The Accounts Payable Manager will report to the accounting manager and is responsible for the oversight of full cycle A/P operations. This role requires problem solving, detailed analysis and dedication to driving a daily process to improve efficiencies at a fast growing company. This role is highly visible and will involve interaction with vendors as well as employees throughout the entire company.

Conduct high volume prospecting for qualified leads (100+ outbound calls per day). Work closely and collaboratively with the field sales team to develop and implement appropriate prospect communication plans. Work internally with other departments to ensure proper quality and quantity of demonstrations. Schedule online and onsite product demonstrations for Inside and Field Sales Representatives. Conduct needs assessments calls with specific prospects as assigned.

The ideal candidate is a go-getter, who is not afraid to roll up his/her sleeves. S/he is excited by tough problems and is able to thoughtfully break down complex projects. The ideal candidate will have a track record of delivering results, complete ownership of work and outputs, finding a way to work through barriers, finding ways to work efficiently, and excellent business judgment. S/he should have a demonstrated ability to think analytically about the business, have a critical eye for detail, and have high expectation and standards.

• Conduct high volume prospecting for qualified leads (between 60 and 80 outbound calls per day). • Work closely and collaboratively with the field sales team to develop and implement appropriate prospect communication plans. • Work internally with sales management and marketing to ensure proper quality and quantity of demonstrations. • Schedule online and onsite product demonstrations for Inside and Field Sales Representatives. • Conduct needs assessments calls with specific prospects as assigned.

Toast is looking for a hands-on leader to join our Product Security team as the Product Security Architect, reporting to the CTO. The Product Security team at Toast is focused on ensuring that Toast is the most secure platform for restaurants to entrust with their critical data and business operations. As the leader of this team, you will define and drive the evolution of Toast's product security architecture. You will collaborate with Product Management, Engineering and DevOps to design and execute our strategic and tactical security initiatives. You will work with peers in Corporate IT Security and Compliance to ensure company wide security and compliance objectives are met.

As one of the fastest growing Software-as-a-Service platforms in North America, Toast is a Google Ventures-backed company that is revolutionizing the $800B restaurant industry. Founded in 2012 and launched in 2013, Toast was recently recognized as the 3rd fastest growing software company on the Deloitte Fast 500 and named to the Forbes Cloud 100. By embracing our customer community, Toast has developed a restaurant management platform that is

As one of the fastest growing Software-as-a-Service platforms in North America, Toast is a Google Ventures backed company that is revolutionizing the $800B restaurant industry. Founded in 2012 and launched in 2013, Toast was recently recognized as the 3rd fastest growing software company on the Deloitte Fast 500 and named to the Forbes Cloud 100. By embracing our customer community, Toast has developed a restaurant management platform that is

Toast consistently adding 15+ team members per month. As a member of the Toast Sales Recruiting team, you will be responsible for bringing in candidates that are top notch Inside and Field Sales position across the United States. We have built a recruiting team that is metric driven and focuses on closing the best candidates in the market. You will be part of a collaborative team environment and a strong service-oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers of Toast.

The Toast Product Marketing team is responsible for bringing to life the value, differentiation and proof points of our offering. Each product marketing manager is responsible for being a market expert, cultivating our buyer personas and being a champion of our prospects’ needs to help shape our strategic marketing campaigns, sales strategy and product roadmap. In this role you will be responsible for managing a growing segment for Toast. You will need to be an entrepreneurial self-starter and someone who has strong interpersonal skills with a proven track record building strong partnership across sales, marketing and product.

As an Inside Sales Representative, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us. 

Gather and analyze requirements from business teams and stakeholders to determine QA needs for all Salesforce change requests. Draft testing designs, regression test plans, and other QA related documents. Implement, improve and maintain new and legacy testing classes/suites for both the Developer and Administrator teams. Build UI testing scripts using tools such as Provar or Selenium to test functions not covered by test classes. Develop and automate application end-to-end or unit testing framework (in Production and UAT orgs) to maintain stability during continuous integration. Lead weekly & monthly release regression test cycles. Collaborate and establish an automated pipeline for production level releases in Salesforce. Identify platform issues and craft proactive technical resolutions and communication plans to remedy.

As a mechanical engineer, you participate in the design, analysis, and prototyping of new products. You’ll work in a product oriented development environment and collaborate with suppliers and outside sources to design and deliver products through production. We are in a very competitive field so we need you to innovate and develop iconic computing devices for the fast-paced POS hardware field. You’ll need to have a solid mechanical design background, as well as fast-paced development lifecycles. You will be expected to work closely with cross functional teams in operations, product development, program management and hardware to define and deliver outstanding products. We empower small teams to do a lot in a fast-moving work environment.

Fabricate and modify prototype mechanical parts using hand tools and manual methods. Assemble and disassemble Android devices. Conduct reliability testing (drop, cycling, environmental, etc) on components and products. Work with the HW engineering development team on system bring up, and system design validation. Work closely with ME’s and EE’s in hardware development. Support the team in debug, troubleshooting, and failure analysis investigations on android devices. Create various types of technical reports on data measured and failures identified. Visually inspect hardware devices for cosmetic and functional defects. Evaluate products returned by customers for root cause. Measure electrical performance properties of Android devices. Perform benchmark testing of Android devices comparing performance parameters.

Reporting to the Director, People & Culture, the Compensation Consultant will be a key resource for the company's salary and incentive programs. The ideal candidate will have solid experience in data analytics and compensation strategies to build and support all compensation and incentive programs including international, sales, and stock options.

Toast is seeking a highly motivated and talented Outbound Business Development Manager that will hire, develop, coach, and train a driven team of individuals early in their careers to become world-class sales professionals. The Outbound Business Development team is one of the first interactions our prospective customers have with Toast and is a key driver of our success.

The Accounting Manager/Director will primarily be responsible driving the month-end process, reconciliation review, and enhancement of financial statement preparation and internal review process. This position is also accountable for the ongoing oversight of process improvement margin analysis, and tracing costs back to underlying activities. The ideal candidate should have substantive knowledge of generally accepted accounting principles, practices, processes, and procedures and will be involved in laying the foundation of a scalable accounting function.

The Staff Accountant will assist in the accounting operations of the company by helping us with various general ledger activities while helping to streamline vital accounting practices. We are looking for candidates with an accounting or finance degree and experience in at a high–growth technology company. This is an important role with high visibility throughout the organization.

Toast is looking for a Senior Software Engineer to play a meaningful role on the team responsible for our Labor and Payroll workflows. Our team is as full stack as you can get, working on features on our Android tablets (Java/Kotlin), backend server code (Java), frontend UIs (React/Play/pure JS), and external APIs driven by Dropwizard microservices. That means that there are always opportunities to learn as we make an impact on our customers’ experience across Toast.  Help design full-stack features for our up-and-coming Payroll product, dive deep into Android to improve our in-restaurant labor experience, and be one of the first to break our monolithic codebase into focused microservices. A restaurant’s employees are a critical part of every restaurant, and we need your help to revolutionize our management tools that are used by thousands of restaurants and hundreds of thousands of employees every day.

The Senior PM will be responsible for creating new experiences that empower restaurants to leverage the full power of digital ordering while also advancing our existing, high-growth digital ordering offerings. This is a highly unique opportunity to contribute to the early growth of a major new strategic area that could significantly impact Toast’s future growth. We are looking for exceptional candidates with a track record of independently defining, developing, launching, and scaling new B2B software products in the restaurant and hospitality industry.

Toast Overview:  Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on

In this role you will provide direct operational leadership and oversight of the Enterprise and Mid-Market segments of the Implementation, Configuration and Services Delivery functions. This person will work with Restaurant Success, Customer Success, Sales and other company leaders to provide an exceptional customer experience across the Toast product suite from the close of the Sales Cycle to the handoff to Account Management. This person’s

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on

The Revenue Accountant will report to the accounting manager and is responsible for understanding data flows between internal systems and their overall impact on the financial statements. This is a challenging, highly visible role that requires problem solving and the ability to record complex transactions.

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us! You will be helping Toast to grow our business across the US and internationally.

Toast Overview:  Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a

 The Restaurant Success Manager will operate as a key customer advocate for their assigned accounts driving customer satisfaction across their territory. This position will be responsible for key performance indicators of their assigned ~100+ customers. KPIs include customer NPS, expansion revenue, retention, and referral revenue. The RSM will own a defined geographic territory of highly valuable SMB customers.

Learn the Toast POS system and become a product expert. Install / configure Toast hardware including terminals, handhelds, printers and other peripherals. Install networking devices including routers and wireless access points. Conduct restaurant operation consultation sessions with owners/chefs to configure the Toast POS appropriately. Run training sessions with front of house, back of house and restaurant management. Maintain and document implementation plans and network diagrams. Test / troubleshoot unknown networking problems. Terminate Ethernet cables if needed. Ideal candidate will have flexibility with hours and ability to work weekends as needed.

As an Electrical Hardware Engineer, you participate in the design, analysis, and prototyping of new products. You’ll work in a product-oriented development environment and collaborate with suppliers and outside sources to design and deliver products through production. We are in a very competitive field, so we need you to innovate and develop iconic computing devices for the fast-paced POS hardware field. You’ll need to have a solid electrical design background, as well as familiarity with fast-paced development lifecycles. You will be expected to work closely with cross functional teams in operations, product development, program management and hardware to define and deliver outstanding products. We empower small teams to do a lot in a fast-paced work environment.

Write code that is used for processing hundreds of thousands of payments per day, interfacing with multiple hardware reader platforms. Work closely with other teams to ensure seamless integration with our point-of-sale and backend. Participate in code reviews to ensure implementations meet functional requirements. Provide technical leadership and guidance to the team on how to build systems that solve current needs while being flexible to future changes. Guide the growth of two to four engineers, including mentoring, career development, and performance management.

Toast is looking for an experienced senior engineer who can help us grow and scale a modern front-end stack while contributing to the development of features and infrastructure. You will be working on software that thousands of diners use to order food every day. We need talented engineers to build and maintain the highest quality product as our vision moves forward.

The Jr Accountant will report to the accounting manager and is responsible for the daily billing operations. This is a challenging role that requires problem solving and the ability to record complex billing transactions. This role will involve significant interaction with customers as well as internal partners including; Sales, Sales Operations, Information Systems, etc.

The (Sr) Business Intelligence Manager will play an integral role in our budding Data Science and Business Intelligence group. This person will lead a team of multiple analysts and help drive efficient data-driven decision making across the organization. We are looking for a highly motivated, energetic candidate with experience managing top performers and working in cloud-based BI stacks who also isn’t afraid to dive into data and get their hands dirty from time to time.

In this role you will: Source, interview, and present candidates distributed across the US for Sales positions Implement and facilitate consistency of recruiting policies and procedures Successfully prioritize, manage and complete searches efficiently based on established benchmarks and metrics Develop sourcing strategies, plans and pipeline Successfully draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR Business Partners Share ideas and collaborate on implementing strategies related to the sourcing of talent that will contribute to the long-range growth of the company

Toast is looking for a technically experienced engineering leader who can help us grow our Online Ordering product. You will be working on software that thousands of diners use to order food every day. We need talented engineers to build and maintain the highest quality product as our vision moves forward.

Our Operations & Strategy team is looking to add a CS Support Ops Senior Program Manager to drive strategic objectives and oversee multiple projects and activities. The ideal candidate will act as an investment Chief of Staff for our Support leaders. In this role you will use data to drive technology investment and operational best practices setting up our Support org for continued success and differentiation. Specifically you will - organize, promote, build cases and implement and measure effective programmatic initiatives. He or she should be highly analytical and focused with keen insight into human behavior and motivational forces. This job involves both short- and long-term programs that inspire and educate our customers and internal Toasters.

Toast Overview:  Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a

The Project Manager’s role will provide project management across IT and process efficiency driven initiatives, including hardware and software implementations, upgrades, migrations, office build-outs and office moves. They will provide project management for implementing new technical initiatives; as well as aid in the streamlining, automation, and simplifying processes. This is a hands-on position that requires strong skills in project management and change management across cross-functional stakeholders.

The Jr Accountant will report to the accounting manager and is responsible for the daily billing operations. This is a challenging role that requires problem solving and the ability to record complex billing transactions. This role will involve significant interaction with customers as well as internal partners including; Sales, Sales Operations, Information Systems, etc.

The Finance & Strategy team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company. We’re seeking a Strategic Finance Associate who will support broad initiatives including corporate strategy, business planning, capital raising, investor relations, and strategic projects. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to drive long-term shareholder value in a hyper-growth environment at scale.

Collaborate across all levels of the organization to develop build / buy / partner analyses based on the company’s strategic objectives and build cross-functional strategic priority alignment. Build and nurture the corporate development pipeline, including the identification and sourcing of new opportunities. Lead market research and analysis to holistically assess the restaurant tech landscape, including TAM sizing, market share analysis and competitive benchmarking. Lead the transaction execution process from end-to-end, including cross-functional business due diligence, third-party due diligence, deal structuring, financing and negotiation. Build and lead a high-performing team. Develop, implement and maintain corporate development processes and decision-making frameworks based upon industry best practices.