Jobs at Toast

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We are looking for a passionate and experienced engineering leader to join the Toast Engineering team in Boston. In this role, you will be responsible for the engineering teams that drive the Payments and FinTech business within Toast. These teams manage the day-to-day technical operations of the payments platform and features, and own the technical evolution of our payments offering. You will be responsible for ensuring appropriate strategic planning for the organization, tactical execution of all Payments initiatives, hiring to grow our diverse and engaged engineering team.

The Sales Executive is responsible for sales and revenue growth in their assigned, targeted accounts. This individual is responsible for building a sales pipeline, managing a sales process and developing Conceptual Sales Call Plans for their Regional Mid-Market brands/groups with 11 to 36 unit locations. 

Toast is looking for a Sales Management candidate who wants to be part of a team that is transforming the way restaurants operate. You will be helping Toast to build and develop our Boston based Inside Sales team. We are looking for candidates that have a track record of demonstrated success building strong sales and service oriented teams. This leadership position will plan and manage sales leads, opportunities and best practices for closing business. This position will require you to build and grow a department through mentorship, measuring of metrics and delivering closed business. If you have a proven track record in a fast growth environment, we want to meet you.

This engineer understands the breadth of Toast’s platform and the needs of restaurant enterprise customers. They partner with Toast’s Product Managers to develop the technology roadmap that enables enterprise customers to leverage the power of Toast. They work closely with technical leaders and implementation teams across the organization to deliver robust, scalable solutions with integrations to customers’ external systems. While the role is primarily internally-facing, it requires infrequent interactions with Enterprise customers, listening to their requirements and providing expert guidance as they deploy Toast.

Sr. Business Analyst will play integral role in our Customer Success Operations team. This person will serve as a trusted business partner to the Customer Success Leadership team across each of our CS Lines of Business - Support, Services and Restaurant Success teams. This role will play an integral part in the CS operations function focusing on financial modeling and forecasting, management reporting, financial analytics and business improvement initiatives. The right candidate for this role will demonstrate strong collaboration skills, financial aptitude, excellent business intuition, and the capability to work at multiple levels, while still focusing on the day-to-day operational details. We are looking for a highly motivated, energetic candidate who will care about our customer’s success and have fun doing it!

Step Function workflows to extract relational databases into Spark for offline analysis. Migrations of large active databases into Aurora. Performance testing production-like workloads on our relational databases. Created our own Lambda-based profiling tool to deeply analyze performance issues.

We are looking for a talented, friendly User Interface (UI) designer who can create amazing user experiences. You are right for this role if you have visual design experience with responsive web as well as native mobile app design. You have a keen eye for detail without ever losing sight of the bigger picture: to create a UI in a visually systematic way that ensures a holistic, consistent experience across our products. 

This role will be responsible for implementing enablement programs across the Toast Customer Success teams with a goal of driving higher productivity and consistency across the organization. This will include leading the teams focused on Customer Success employee onboarding and on-going training for individual contributors and managers at all levels, as well as partnering with Toast’s Leadership and Development teams - who focus on general employee onboarding - to ensure proper comprehensive onboarding. The person in this role will help define the CS Enablement vision, and lead and manage a team that will execute on that vision. This is a high impact, high visibility role that will have direct impact on Toast’s largest team – Customer Success.

Reporting to the VP People Success, you’ll be responsible for partnering with senior and executive leadership in providing guidance, frameworks, courage, and process to a rapidly scaling organization. The ideal candidate will bring a wealth and breadth of strong functional human resources expertise, business acumen, cultural awareness, consultative skills, and customer service orientation. The person in this role is a self-starter and true executive consultative people partner in all ways. S/he should have proven experience driving business concepts and aligning business needs with people-centric solutions to move the business ahead in a hyper-growth environment. The candidate should also be able to demonstrate interpersonal awareness to effectively build and sustain strong partnerships with trust and credibility across the business, and at the leadership level.

As a Sales Development Representative (SDR), you will help build our sales pipeline by connecting with prospective customers, understanding their unique needs, and identifying the best way to position Toast. You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth. With uncapped earnings and a clear, results-oriented career path, we are invested in promoting from within.

Toast is looking for an intern to assist in the administration and operations of our Inside Sales team. The right person will be ready to work autonomously and with a strong set of problem solving skills. Some examples of responsibilities this intern will hold are researching small to medium-sized restaurant groups, identifying key decision makers in enterprise accounts, and supporting the inside sales team on customer requests including billing, services and support. For the right player, this role has the potential to grow into a seat on Toast Business Development or Sales Development Representative team.

Toast is looking for an entry level Growth Ops Admin to fill a brand new role and play an integral role in scaling Toast’s rapidly growing business. You will join a dynamic GTM Strategy and Operations team that is the “go-to” team for GTM, providing administrative and process support to optimize territories and make sure all of our Service Level Agreements are being met! We are a collaborative team that takes our work seriously and has fun doing it. The success of the GTM Strategy and Operations team directly impacts the revenue streams of the company. As such this role is an opportunity to join us at a groundbreaking moment and truly make an impact. For the right candidate, this is a career defining opportunity.

The Manager, Data Analyst will play an integral role in our Customer Success team’s Data Analysis group. This person will serve as a “Player/Coach” and lead a team of multiple analysts and help drive high-quality data-driven decision making across the organization to solve real world problems. We are looking for a highly motivated, energetic candidate with experience managing top performers and working in cloud-based BI stacks who isn’t afraid to dive into data and get their hands dirty.

The Analyst will work cross-functionally with various teams to administer the day-to-day affairs of Toast’s variable compensation which includes monthly earnings calculations, communications, and recurring analytics. Beyond the day-to-day, the Analyst will also participate in plan design and documentation, and play a key role in crafting the "user experience" for all plan participants. You will gain invaluable experience assisting with the ongoing development of the sales compensation structure and processes, as well as build excellent communication skills. This role will have a huge impact and be high-visibility - you will have the opportunity to regularly interact with senior members of the Finance and Sales organization, and gain invaluable on-the-ground experience at one of the fastest growing SaaS companies in the US.

The Corporate Strategy team is responsible for driving long-term growth strategy including new market entry, product launches, build / buy / partner decisions leading to M&A and strategic partnerships. We’re seeking a Strategy Associate / Senior Associate who will help shape our organic and inorganic growth strategy through market research, analysis, and cross-functional collaboration across the Toast organization. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to drive long-term shareholder value at a hyper-growth startup.

The Director of Enablement for Sales Leadership will provide continuous support and delivery of onboarding and ongoing education to new and tenured District Sales Managers. This role is responsible for designing, organizing, and facilitating custom training and certification programs based on the Toast Sales Leadership System (TSLS). The position drives talent development through training of rising AE’s and also and ensures a future bench of leadership candidates preparing DM’s for future management roles in the company.

An exciting opportunity exists for an experienced technical product professional in our corporate headquarters located in Boston, Massachusetts. If you thrive in a dynamic work environment and enjoy the excitement of constant change then this is the role for you. Reporting to the Customer Success function, this position plays a central role in providing technical support across multiple Toast products with a focus on integrations. This position works closely with Product Management, Engineering, and Sales. The ideal candidate will be a key team member responsible for managing relationships with new and existing partners and customers. You will manage escalated and advance post-sales technical and application support requests for customers who are using the Toast Integrations (including Toast APIs). Based on the support ticket trends you have identified, you will also work with development teams to influence product direction as well as work with the Sales team to create and maintain strong relationships with key customers and partners.

In this role, you will be responsible for providing data-driven insights to inform key strategic decision making across the company, with an emphasis on market research. You will be designing, executing and analyzing primary market research to help answer our biggest strategic questions. The ideal candidate enjoys playing a significant role in setting company strategy, has a proven track record of uncovering market insights, and thrives in a hyper-growth environment. If you’re a data-driven market researcher with strong communication skills and a “get stuff done” attitude, read on!

The ideal candidate is a go-getter, who is not afraid to roll up his/her sleeves. S/he is excited by tough problems and is able to thoughtfully break down complex projects. The ideal candidate will have a track record of delivering results, complete ownership of work and outputs, finding a way to work through barriers, finding ways to work efficiently, and excellent business judgment. S/he should have a demonstrated ability to think analytically about the business, have a critical eye for detail, and have high expectations and standards. 

As a Helpdesk Analyst you will provide 1st and 2nd level support to all staff members. You will focus on supporting a primarily Mac OS focused environment, as well as a small fleet of Windows computers. You will also work on revising and improving systems, processes and documents in a fast-paced environment with a continuously evolving toolset. The successful candidate must provide world-class customer service in a timely manner by proactively taking ownership of requests, utilizing their technical knowledge, resulting in resolution, delegation, or coordination of efforts with IT management.

Re-architecting our system for batching payments on a nightly basis to reduce IOPS required and improve scalability. Implementing a new API for handling credit card authorizations more flexibly, along with corresponding client-side code. Designing an improved architecture for integrating multiple authorization and settlement options.

 We are looking for a highly motivated Analyst to join the Toast Payments team and play a key role in our continued growth and making data-driven improvements. The Payments Intelligence Analyst will be responsible for identifying and providing insights in payment processing cost optimization and improvement. Toast processes billions of dollars every year and this role will drive high impact decision-making through analysis and reporting.

Re-architecting our system for batching payments on a nightly basis to reduce IOPS required and improve scalability. Implementing a new API for handling credit card authorizations more flexibly, along with corresponding client-side code. Designing an improved architecture for integrating multiple authorization and settlement options.

As a Restaurant Success Manager, you will operate as a key customer advocate for clients in your assigned territory. Using customer empathy and a consultative approach, you will drive customer satisfaction and measure success based upon a number of key performance indicators (KPIs): customer NPS, expansion revenue, retention, and referral revenue. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs. 

 As the Sr. Website Design & UX Manager, you will be responsible for bringing to life the design roadmap for our digital experiences. In doing so you will drive step function improvement in our performance, brand identity and consistency, and conversion. The ideal candidate will have experience with both UI and UX and demonstrated the ability to be a leader and individual contributor on large digital design projects across a team.  You’re a perfect fit if you have a passion to consistently improve the user journey and are able to link creativity and innovation. You enjoy working in a collaborative environment - especially with developers - and know that the best outcomes can also be informed by a little bit of data. Above all else, you love the creative process. Coming up with create solutions to make a business impact and drive connection between a brand and its consumers.

We’re seeking a Product Designer who balances user goals and business objectives that results in a simple yet effective design. You’re right for this role if you have responsive web experience; love taking an iterative approach to design that includes user research and collaboration; your attention to detail and problem solving skills are obvious throughout the entire process; you’re curious and you understand there’s always more to learn.

We are looking for the Strategy Manager to join the Toast Payments team with a specific focus on Toast Payments pricing strategy. S/he will focus on all Toast Payments pricing and packaging initiatives for existing and new Payments products in partnership with Product Marketing, Product, Sales and Customer Success teams. S/he will develop a data-driven approach to execute Payments pricing optimization from planning and development, implementation to measurement and ongoing iteration. 

We are looking for a highly-motivated, energetic, and entrepreneurial Director of Product Operations to support the scale of the product organization to drive superior product execution. You will be working directly with the product teams to ensure we release easy-to-use, delightful, and high-quality products that drive business impact for our customers. The right person will be the strategic voice and partner with the product leadership team and oversee initiatives to scale product teams.

Support leadership team. This role will play an integral part in the CS operations function focusing on operational reporting, financial modeling and forecasting, management reporting, financial analytics and business improvement initiatives. The right candidate for this role will demonstrate strong collaboration skills, financial aptitude, excellent business intuition, and the capability to work at multiple levels, while still focusing on the day-to-day operational details. We are looking for a highly motivated, energetic candidate who will care about our customer’s success and have fun doing it!

The landscape of digital ordering is changing rapidly and restaurants are challenged to keep up with new consumer trends and fully understand what opportunities are best for their business. As the Product Manager for Digital Activation, your goal will be to ensure that all restaurants realize the full value of our suite of digital ordering products and services, including Toast Online Ordering, Toast TakeOut, and integrations with third-party services (e.g., DoorDash, Grubhub). Starting from a blank slate, you will build a team and roadmap that will enable restaurants to identify the right digital ordering opportunities and activate them to their fullest potential. This is an extremely challenging role where you must be both a thought leader in the industry and top-notch at product execution.

As a data scientist, you will partner across the R&D org and be a critical contributor to the machine learning algorithms using our huge reservoir of menu data. You will help build product offerings across the Toast platform such as a universal menu record and consumer recommendation engine.

The Restaurant Success Analyst (RSA) will operate as a key customer advocate for the accounts in their territory, driving customer satisfaction in a one-to-many fashion across a high volume book of business. Using customer empathy, good judgment, and a consultative approach, you will drive customer retention and satisfaction with measured success based upon productivity KPIs as well as net revenue expansion and overall retention goals. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs.

We are looking for an enthusiastic, organized, and detail-oriented Benefits Specialist to join our People and Culture Team. Reporting to the Director, People and Culture, the Benefits Specialist will be responsible for the administration, compliance, and management of all benefit programs for our employees throughout the US and Dublin. The Benefits Specialist will be friendly and helpful, comfortable with handling highly confidential information and will know how to prioritize work and understand the balancing act of managing multiple projects simultaneously. The ideal candidate thrives in a fast-paced environment, and has excellent analytical and communication skills.

Reporting to the Business Systems Manager, G&A the NetSuite Administrator administers, supports and maintains Toast's NetSuite platform and users. The Netsuite Administrator will be responsible for maintaining and developing the NetSuite platform and external integrations and function as a key contributor to many high value business initiatives for the Toast Business Systems team. They will work closely with the Accounting and Finance teams to ensure the highest level of data accuracy and in maintaining and improving the functionality of various financial systems. The NetSuite Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of Toast’s financial systems to the organization.

Identify and develop leads in your territory and manage the sales process from initial call to close in Salesforce.  Understand the competitive landscape (strengths, weaknesses, benefits) to best position Toast in the market.  Collaborate with Services and Implementation teams to ensure that expectations set during the sales process are met. 

The Regional MM Director is responsible leading a growing team of Account Executives to meet and exceed their outlined sales objectives for the Regional Mid Market team. In this role the Regional MM Director is expected to hire and train personnel and provide ongoing coaching and support. This includes managing a sales process, sales activity & pipeline and insuring Sales Call Plans are completed for sales engagements. 

Toast is seeking a talented visual designer to create beautiful and effective visuals that take our brand to the next level. In this role, you’ll be involved in every aspect of the visual design process across different types of media formats (website, video, print, etc.) from brainstorming concepts, to interacting with internal teams, to executing creative assets deployed across our restaurant community. The ideal candidate should have the ability to push the boundaries of what’s possible while upholding our high standards for quality, executing across a full range of skills in graphic design, illustration, animation, typography, and photography. This is an ideal position for someone with 3-5 years of experience and looking to accelerate their career

Effectively manage customer relationships to ensure that restaurants interested in financial solutions convert to Toast Capital customers. Conduct due diligence/underwriting calls with customers and effectively summarize transaction risks for the Toast Capital Credit Committee. Address customer questions, concerns, and inquiries related to potential or outstanding transactions. Track and report performance metrics to enhance Toast Capital NPS and maintain portfolio quality. Assist with process improvement initiatives for Toast Capital operations. Develop cross-functional relationships with teams across the Toast organization, including regular interaction with the Credit Committee and Credit Risk Strategist .

The ideal candidate will enjoy spending time in Google Analytics and SEO software of their choice to clearly and creatively extract insights that will grow Toast’s organic traffic profile. This person should be equally strong in the softer, on-page SEO skills required for optimizing blog performance and the more technical SEO skill set which will overlap heavily withour developers.

Responsible for leading a team of Remote Implementers while working in close partnership with Sales and Services Leadership. In this role, you are expected to hire and train new personnel, provide ongoing coaching and support to ensure the teams success both in productivity, resource utilization, efficiency, and quality targets outlined by the business. Furthermore you will be a primary partner in driving key process improvements including the roll-out and execution of various strategic initiatives related to the remote implementation team and our customers.

We are looking for a Senior Director to build and scale our Operational Excellence. This position will drive Toast’s Operational Project Management, Program Management and Continuous Improvement efforts related to cross functional initiatives. This high-visibility position will function as a cross-functional leader, developing the Operational Roadmap, and driving key decision making on all aspects of the program. Within the team structure, this role will ensure that all projects are completed on time, on budget and with the quality results expected by company. 

Director of Technical Accounting & Reporting will be primarily responsible for technical accounting research, controls, and SEC reporting. The director will leverage internal and external resources to assess all complex accounting matters and conclude in collaboration with external auditors and internal stakeholders. The role will provide guidance to the rest of the team to help institute controls needed in a high growth technology company. This position will also implement a process and necessary systems to facilitate public company reporting. The candidate will report to the Vice President of Finance.

As the Vice President of Sales Enablement, you will act as the CEO of Toast’s Sales Enablement organization. You will drive global training, enablement and competency development programs for all sales functions across the GTM organization. Key elements include the strategic vision, definition, alignment, and execution of a high-quality and high-impact enablement portfolio. Said simply, you are equal parts strategist and operator, you value the insights that data can provide and are driven by building and developing world class teams.

Implement, monitor, and maintain a suite of React web applications with guidance from our product manager and product designer. Drive the discovery and adoption of best practices not just on the Capital team but across all frontend teams through participation in our frontend guild. Review code to ensure technical implementation meets functional requirements. Mentor and guide less experienced engineers.

The Remote Implementation Manager (RIM) position is responsible for leading a team of Remote Implementation Engineers (RIE’s) and working in close partnership with Sales Managers and Services Leadership. In this role, the RIM is expected to hire and train new personnel, provide ongoing coaching and support to ensure the RIEs success both in productivity and quality targets outlined by the business, and enacting key process improvements to propel key strategic initiatives.. Furthermore, this role is responsible for achieving and ensuring consistent delivery of the team’s goals as they pertain to RIE productivity, resource utilization and other corporate metrics.

We are looking for a Senior Manager to join the Strategic Operations team at Toast located in our headquarters in Boston. The ideal candidate is just as good at getting the details right as s/he is at influencing senior leaders. This role reports to the Chief of Staff and will own the implementation and execution of highly cross functional, strategic initiatives.This role is very visible to senior leadership and will lead projects, processes, and initiatives for Toast’s top priorities. S/he must be able to work collaboratively with cross functional departments to guide project execution, reduce obstacles to completion, and ensure initiatives meet committed timelines.

We are looking for a Senior Software Engineer to play a major role on the team responsible for scaling our Android platform and the supporting infrastructure. Toast’s platform supports tens of thousands of devices per day, and this number grows constantly as we add new restaurants to the platform. Android Platform has three major scopes. We are responsible for the Android app architecture and providing developers with a great platform to create features effectively. We also manage all the data produced from our devices, which allows our teams, engineering and otherwise, to have better insights into customer day-to-day interactions. We own our upgrade process and related release management process for our app rollout.

Experiment directly with Guests in Restaurants to test new dining experiences. Ship code in mobile apps and backend systems that has a massive impact on guests and restaurants. Be part of a team working with Research & Design, Product and other engineers building experiences that people love.

Role-based-access-based self-service deployment for developers into multiple environments. Scaling into sharded, large relational databases. A system that allows restaurants to take payments even while our primary credit card processor is offline. Automating complex transformations with AWS Lambda and Step Functions.

As a Full Stack Web Developer you will have an opportunity to develop interactive web pages, assist in the build out of Toast’s new Blog, work on an e-commerce platform, manage and optimize our dev stack and production pipelines, build SPA’s, and develop Craft CMS plugins. The idea candidate will have experience building interactive web pages, have experience developing websites on a PHP-based CMS, have experience in AWS and managing a dev ops stack, and have experience working with other teams within marketing to deliver on cross-team marketing goals.

The Junior Staff Accountant will assist in the accounting operations of the company by helping us with various general ledger activities while helping to streamline vital accounting practices. We are looking for candidates with an accounting or finance degree and experience in at a high–growth technology company. This is an important role with high visibility throughout the organization.

As the Director of Talent Acquisition, Sales, you will provide strategic and operational direction for the design/delivery of all inside and field sales talent acquisition programs bringing recruiting and sourcing strategies that attract the very best.

Toast's Financial Planning & Analysis (FP&A) team is seeking a Director who will lead a team responsible for the company's forecasts, annual budget cycle, management and Board reporting, as well as provide financial partnership to the organization. Specifically - they will play a significant role in designing, implementing, and executing planning and reporting processes with an integrated financial system, and will become the in-house expert on how our systems integrate to deliver insight to the business.

The ideal candidate is a go-getter, who is not afraid to roll up his/her sleeves. S/he is excited by tough problems and is able to thoughtfully break down complex projects. The ideal candidate will have a track record of delivering results, complete ownership of work and outputs, finding a way to work through barriers, finding ways to work efficiently, and excellent business judgment. S/he should have a demonstrated ability to think analytically about the business, have a critical eye for detail, and have high expectations and standards.

We’re seeking a Senior Product Designer to balance user goals and business objectives, to deliver intuitive experiences that “Do right by the customer.” You’re right for this role if you love simplifying complexity; you consistently deliver high quality work and your collaborative style inspires others to the point where people ask to work with you; your attention to detail and problem solving skills are obvious throughout the entire process; and you acknowledge there’s always more to learn.

Toast’s Customer Financing program is an important customer acquisition tool leveraged by our Sales team. The Customer Financing team, which facilitates interactions between prospective customers, Sales Representatives and external financing partners, has been critical in enabling the success of this program. Reporting to the Customer Financing Team Lead, the Financing Coordinator will help with day-to-day operations as well as projects to help improve processes and scale the program. Our goal is to continuously increase financing adoption and this role provides the opportunity to make an impact on the growth of the program and Toast’s long-term success.

Reporting to the Senior Manager of Business Systems Architecture and Integrations, the Systems Solutions Architect will provide expertise in process design, data architecture and platform lifecycle /development solutions for all of Toast’s Business Systems teams. The Systems Solutions Architect will be responsible for facilitating and executing high quality and scalable stakeholder deliverables within an Agile development environment. 

We are looking for a Senior Software Engineer to play a meaningful role on the payments team responsible for processing payments on behalf of our restaurants and ensuring that restaurants are paid in a timely manner. Our payments system is built as a set of Java microservices deployed to AWS, interacting with thousands of Android tablets using modern payments hardware, as well as partners through our API. Payment processing is a key source of Toast’s revenue and also the lifeblood of our customers: we process multiple millions of dollars in transactions per day. Our payment processing systems operate in a highly secure environment with zero downtime, with our engineers practicing strong discipline to keep things running smoothly.

Toast is looking for a Staff Software Engineer to play a critical role on the team responsible for building our eCommerce platform and associated integration technologies. This platform enables restaurants to discover and order Toast products and services on the web. We at Toast believe a great e-commerce experience is a critical part of delivering a frictionless self-service experience for ordering Toast products to the restaurants we serve. We are combining Magento eCommerce platform with integrations to standard enterprise systems such as ERP (Netsuite), CRM (Salesforce) and Marketing automation (Marketo) to deliver a seamless experience for our customers, business operations, sales, and customer success teams. These systems, along with others, play a critical role in how we engage and maintain high quality relationships with the restaurants we serve. Every day we are working on interesting problems of scale, representing billions of dollars in value to our customers. We need your help to build and improve our platform and add the next generation of features to this absolutely mission critical part of our product.

Toast is looking for a Software Engineer II to be part of our Core Integrations team responsible for full stack development. You will be working on features on our Android tablets (Java/Kotlin), backend server code (Java), front-end UIs (React/Play/pure JS), and external APIs driven by Dropwizard microservices. That means that there are always opportunities to learn as we make an impact on our customers’ experience across Toast. Help design full-stack features for our up-and-coming products, dive deep into Android to improve our in-restaurant experience. Create robust and well-performing microservices used by thousands of restaurants and hundreds of thousands of employees every day. We need your help to revolutionize our management tools that are a critical part of every restaurant.

In this role you will be responsible for pricing analysis and recommendations across Toast’s suite of product offerings. You will need to be a self-starter with strong analytical skills and a proven track record of completing analyses and implementing price tests and changes in a high growth environment. The pricing manager will drive the development of new business models, optimize pricing and packaging offerings, and contribute to shaping Toast’s pricing strategy.

Reporting to the Director of Financial Services, the Senior Operations Manager will lead day-to-day operations, manage internal and external cross-functional relationships, and support strategic initiatives to scale the program. Our goal is to continuously increase financing adoption and this role provides the opportunity to make a big impact on the growth of the program and Toast’s long-term success.

Reporting to the Business Systems Manager, the Salesforce Administrator will collaborate closely with functional leaders, organizational units and subject matter experts to support, configure, maintain and improve Toast’s CRM platform in support of daily operations and strategic initiatives. The role will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of Toast’s investment in the Force.com platform. The successful Salesforce Administrator will have a record of success in executing on the daily configuration, support, maintenance and overall adoption of the Salesforce. 

This job generally operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, specific dedicated Toast POS hardware equipment. The employee is occasionally exposed to a variety of extreme conditions at job sites. The noise level in the work environment and job sites can be loud. This role works closely with Product Management, Pre-Sales SE, Project Management and Customer Services teams. Must have the ability to work with minimal supervision. Should have a strong spirit and energy to provide the best support in the restaurant industry. Must be comfortable working in an entrepreneurial environment, with a self-directed attitude and work ethic.

We’re seeking a Principal Product Designer to create a shared vision of B2B experiences at Toast. You’re right for this role if you’re a highly strategic thinker with the ability to dive down into the nitty gritty details; you love to mentor others - empowering team members to deliver intuitive experiences that “Do right by the customer”; and your high quality work and collaborative style inspires others to the point where people ask to work with you.

As a Product Data Analyst you will work hand-in-hand with Product Managers, Product UX, and Engineers to define and measure the metrics that matter. You will be an instrumental team member who influences the decisions that we make with data. You will be the lead story teller for your team -- weaving meaningful stories together into recommendations based on evidence. You are comfortable with all aspects of the analytical process - collecting data from occasionally messy sources, analyzing that data, and presenting your findings. 

The Post-Live Services Coordinator is responsible for managing a queue of service requests, and resolution of these requests is made by scheduling and dispatching appropriate resources. These services may include, but are not limited to, onsite or remote installation/configuration, maintenance, repair, and training.

The Accounting Co-Op will assist in the accounting operations of the company by helping us with various general ledger activities while helping to streamline vital accounting practices. We are looking for candidates with an accounting or finance degree and experience in at a high–growth technology company. This is an important role with high visibility throughout the organization.

We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

The Relationship Manager will operate as a key customer advocate for all Toast Payments questions for both prospects and live customers. Using customer empathy and a consultative approach, you will partner with Sales and Customer Success teams to drive customer satisfaction and measure success based upon a number of key performance indicators such as: Customer Satisfaction, Retention and Customer Service Response Time.

Your role is to represent what’s best for our restaurants and internal Toast teams as we build additional payment processing capabilities. Because your team’s initiatives are highly technical, large in scope, and highly sensitive to our customers (you’re touching their money!), your role is critical to our organization. We need you to tease out important product requirements from a variety of sources, communicate the technical nuances of your product decisions, and present project progress across the organization. 

Lead and develop a team of Talent Sourcers, ensuring the team has a high level of impact on top of the funnel. Establish a centralized talent sourcing vision, strategy, and roadmap for immediate and long-term hiring goals. Implement and improve sourcing strategies in ways that lead to measurable results in recruiting metrics (e.g., response rates, screen volume, conversion rates, candidate NPS, hires). Work closely with leadership in all departments to ensure proper alignment of sourcing needs.

We are seeking a Strategic Finance Manager to help lead the company’s long-term strategic planning process including business forecasting, investor and board reporting, and strategic projects. The Finance & Strategy team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to impact strategic decision making in a hyper-growth environment at scale.

Bring a passion for delivering a best in class recruitment experience to candidate, hiring managers, colleagues and leadership. Develop strong relationships and communication with managers in order to manage and drive current and future hiring needs. Successfully prioritize searches efficiently based on established benchmarks and metrics in order to meet business goals. Develop sourcing strategies, plans and pipeline. Leverage data and metrics to ensure alignment, exceptional candidate experience, and to influence a consistent and fact based approach to hiring. Share ideas and collaborate cross functionally related to recruitment of talent that will contribute to the long-range growth of the company.

Write code that is used for processing hundreds of thousands of payments per day, interfacing with multiple hardware reader platforms. Work closely with other teams to ensure seamless integration with our point-of-sale and backend. Participate in code reviews to ensure implementations meet functional requirements. Provide technical leadership and guidance to the team on how to build systems that solve current needs while being flexible to future changes. Guide the growth of two to four engineers, including mentoring, career development, and performance management.

The software configuration analyst role’s primary function is to oversee and address the gift card/loyalty import & trouble-shooting cases across various communication paths. In addition, the software configuration analyst will work with their fellow team members and manager to consistently create and improve training materials and documentation for gift cards and loyalty. He/she will also analyze liability reports. The goal of this role is to resolve the import/ troubleshooting cases in the queue, while providing product-based solutions and maintaining strong cross functional and customer relationships.

Toast is looking for self-motivated individuals who want to be part of a team that is transforming the way restaurants operate. You will be involved in working with Toast’s restaurant customers to set up the most critical part of their configuration…the menu. We are looking for candidates that like mobile technology, have experience in the restaurant industry, can communicate effectively, and are creative problem solvers. As a startup we move fast and have a lot of opportunities for career growth, so if you’re passionate about your work and want to be in a fun and growing industry join us! You will be helping Toast to grow our business across the US and internationally.

Toast is looking for a Senior Software Engineer to play a meaningful role on the team responsible for our Labor and Payroll workflows. Our team is as full stack as you can get, working on features on our Android tablets (Java/Kotlin), backend server code (Java), frontend UIs (React/Play/pure JS), and external APIs driven by Dropwizard microservices. That means that there are always opportunities to learn as we make an impact on our customers’ experience across Toast. Help design full-stack features for our up-and-coming Payroll product, dive deep into Android to improve our in-restaurant labor experience, and be one of the first to break our monolithic codebase into focused microservices. A restaurant’s employees are a critical part of every restaurant, and we need your help to revolutionize our management tools that are used by thousands of restaurants and hundreds of thousands of employees every day.

As a Senior User Researcher at Toast, you will empower teams to make products that our users will love. You’ll work closely with product designers and product managers to identify what we most need to know about users, and you’ll design and conduct research that will get that crucial information to the team. You will share key insights with your team and with the broader Product and R&D teams, to permeate the whole company with knowledge of--and empathy for--our users. You’ll be valued by your fellow user researchers and other UXers, and by your teammates in Product and across Toast, for your expertise, your good humor, your willingness to help, your ability to collaborate and bring out the best in others, and your continued desire to learn and grow, bringing us along with you in that growth.

We’re seeking a seasoned user experience professional with an e-commerce background to balance user goals and business objectives to deliver intuitive experiences that “do right by the customer.” You’re right for this role if you’re strong in UI design and have extensive experience with responsive web; you’re well versed in common patterns for e-commerce, but also love lean experimentation and testing concepts with end-users; your collaborative style inspires others to the point where people ask to work with you; your high quality standards and problem solving skills are obvious throughout the entire process; and you acknowledge there’s always more to learn.

Building and maintaining the infrastructure of our high performance, highly reliable data analytics platform. Polishing and improving the data model used across the company with an eye toward long term scalability. Working individually or sometimes as the technical leader of a small group of engineers across a broad spectrum of projects. Collaborating with many of the most critical aspects of the business, ranging from the CTO all the way to Customer Success and Marketing.

Toast is looking for a Senior Android and Quality Automation Engineer to play a significant role on our Orders Workflow team. This team provides our most important features - to take orders for our customers and to manage the complex workflows during restaurant service. We utilize technology to help our restaurants be more efficient while consistently offering their customers the best dining experience. This means that our technology has to work seamlessly, even as our platform scales to thousands of concurrent diners or hundreds of thousands of restaurants.

Collaborate with the People Team (Talent Acquisition, People Success, People Operations and Learning & People Development) to help develop and execute on Toast’s people analytics and technology strategy. You will use your systems and analytics expertise to evaluate and impact every step of the employee journey at Toast. What sets this role apart from a traditional analyst is that it combines business strategy, people, process, and data. To be successful, you’ll need to excel at gathering requirements, and informing/influencing stakeholders on programs and processes that surface actionable people insights. If you’re excited about contributing to a vision and getting in the weeds to help execute on it, this role is a good fit.

Toast is looking for an entry-level player to join our Revenue Operations team to assist in the administration and maintenance of our sales team internal process and tools. This role will work closely with operations and sales leadership to turn new ideas into reality. You’ll have to be able to respond quickly to escalations and issues, working autonomously as you learn the ins and outs of operations at a rapidly scaling company. This is the perfect job for someone with entrepreneurial aspirations who wants to study the ‘why’ and ‘how’ behind a successful company. 

Toast’s Core Product Team is looking for a Product Manager to drive forward a technical and user-experience driven roadmap for our Data Publishing system. Publishing is mission critical for every Toast restaurant each and every day. It’s how restaurants do everything from updating their menus, adding new employees, to monitoring system changes and data configurations. As Toast’s customer base continues to grow at a phenomenal rate, our infrastructure needs to keep pace with both our growth and the increasingly complex and technical needs of our customers. The Publishing Product Manager will be responsible for defining the roadmap, key business metrics and SLOs to help Toast meet the needs of restaurateurs of all types run their businesses. 

Toast is looking for a Principal Software Engineer to play a critical role on the team responsible for building our eCommerce platform and associated integration technologies. This platform enables restaurants to discover and order Toast products and services on the web. We at Toast believe a great e-commerce experience is a critical part of delivering a frictionless self-service experience for ordering Toast products to the restaurants we serve. We are combining Magento eCommerce platform with integrations to standard enterprise systems such as ERP (Netsuite), CRM (Salesforce) and Marketing automation (Marketo) to deliver a seamless experience for our customers, business operations, sales, and customer success teams. These systems, along with others, play a critical role in how we engage and maintain high quality relationships with the restaurants we serve. Every day we are working on interesting problems of scale, representing billions of dollars in value to our customers. We need your help to build and improve our platform and add the next generation of features to this absolutely mission critical part of our product.

Toast is looking for a Principal Software Engineer to play a meaningful role on a new and growing team responsible for transforming the way restaurants manage and connect with their employees. The team will need to solve a wide spectrum of engineering problems: reliability, availability, scale, new features, and new products.

The Marketing Operations team plays a key role in Toast’s Go-to-Market Strategy. By conceptualizing and executing operational strategies and plays, the team supports the full range of Marketing functions. The team is a resource to team members and thought partners in developing strategy and technology investments. The Marketing Operations Manager will lead key projects for the Marketing and Go-to-Market organization ensuring high quality leads reach our sales force. S/he will work cross functionally and with Marketing Operations team members to manage the implementation of systems, tools and reporting structures for new products, ecommerce solutions and new marketing channels.

Toast is seeking a highly motivated and talented Outbound Business Development Manager that will hire, develop, coach, and train a driven team of individuals early in their careers to become world-class sales professionals. The Outbound Business Development team is one of the first interactions our prospective customers have with Toast and is a key driver of our success.

Partner with the TA leadership and the executive team to define the ideal profile of a Toast leader. Drive the strategy for attracting, recruiting, and hiring senior leaders including ensuring the creation of a diverse talent pipeline. Devise a market mapping and research strategy to build and maintain a pipeline of key executive talent in anticipation of future needs. Identify preferred search firms to source key executive talent for current and future needs. Drive the full life cycle of the executive search process - including partnering with executive management on position definition, search strategy and candidate requirements, developing recruiting strategies and offers and negotiations. Partner with the TA Operations team to maintain reporting/tracking and analytical data regarding all facets of the executive hiring process and pipeline. Conduct in-depth interviews of potential candidates and manage executive candidates throughout the candidate lifecycle. Create job specifications, assessments, scorecards and other supporting documentation, in collaboration with the hiring manager.

As an Inside Sales Representative, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us. 

As an Electrical Hardware Engineer, you participate in the design, analysis, and prototyping of new products. You’ll work in a product-oriented development environment and collaborate with suppliers and outside sources to design and deliver products through production. We are in a very competitive field, so we need you to innovate and develop iconic computing devices for the fast-paced POS hardware field. You’ll need to have a solid electrical design background, as well as familiarity with fast-paced development lifecycles. You will be expected to work closely with cross functional teams in operations, product development, program management and hardware to define and deliver outstanding products. We empower small teams to do a lot in a fast-paced work environment.

The Senior PM will be responsible for creating new experiences that empower restaurants to leverage the full power of digital ordering while also advancing our existing, high-growth digital ordering offerings. This is a highly unique opportunity to contribute to the early growth of a major new strategic area that could significantly impact Toast’s future growth. We are looking for exceptional candidates with a track record of independently defining, developing, launching, and scaling new B2B software products in the restaurant and hospitality industry.

Manage & mentor a team of product managers and product analysts focused on growing our Core Software business. Meet regularly with customers and prospects to present product vision & roadmap. Present Quarterly Business Reviews to Executive leadership team on quarterly progress and business results . Create & present business cases and business models for new product investments, and measure/quantify success of product launches. Work with Product Leadership and product teams to define and integrate best practices and processes related to OKRs (objectives & key results), customer feature requests and internal tools. Recruit, nurture and retain best-in-class talent. Collaborate with Sales & Marketing to determine next generation of product investment and Go To Market Strategy for restaurants and their guests. Work directly with internal teams to iterate on product requirements & design feedback. Lead by example. At times, working alongside the team in defining requirements, workflows, interaction, user journeys, process/screen flows, and wireframes.

Toast is looking for a Director to lead our creative team, champion campaigns and ideas, and further our brand’s tone, look, and feel. The ideal candidate is someone who thrives within a fast-paced environment, is always up for the next creative challenge, and enjoys being collaborative and hands on. You will work to define and own the company brand, partnering across the organization to create brand consistency in the products we bring to market. Above all, you will inspire and by example by developing a world-class creative team, providing clear direction and creative feedback that pushes our work to new heights.

As a Director of Product Design, you’ll be passionate about solving complex business problems across the customer journey. Specifically, you enjoy the world where hardware and software come together, including complexities around onboarding on new hardware, designing for multiple devices and payment types, and the constraints of legacy models. You’re right for this role if you love guiding teams from conceptualization through release — demonstrating your experience in innovation and value delivery; you’re naturally a systems-level thinker; if you’re humble and understand that there’s always more to learn; and if you can’t wait to coach and grow our talented UX team.

The Toast Payments Manager will help scale and manage the Toast Payments team. Responsibilities include strategic initiative execution, team management (analyst level), assisting customers as needed, and management of day-to-day operations. 

Analyze marketing funnel, funding and credit performance data to develop new insights that lead to improved risk management, profitability, and customer experience outcomes. Develop and interpret reports to monitor risk strategy performance and recommend adjustments. Work closely with credit leadership to design tests to measure potential business enhancements, analyze results, and drive adoption based on strategic impact. Work collaboratively with Product, Business Intelligence, Data Science, Strategic Finance, and Technology teams to develop and implement new risk management capabilities and refine existing ones. Be an organizational expert on tracking tools; educate and evangelize a data-driven approach throughout the user experience. Perform ad-hoc data studies based on requirements from management. Work with the Toast Capital Management team to support decisions with data.

The Biz Ops Process analyst (focused on Billing) is a new role that will help define the strategy and priorities for the revamp of our billing systems and processes. This role will be a mix of building and maintaining dashboards for our business, conducting analyses to help drive decision-making and track progress, and owning cross-functional process improvements. This is a great white-space opportunity to shape the future of billing operations at Toast, and this person will be critical in helping us reach our goals in improving the experience for our customers and internal teams. You will tackle one of the key priorities at Toast, and have the opportunity to make a tremendous impact on customers and internal stakeholder experience. 

As the Lead Product Data Analyst you will work hand-in-hand with Product Managers, Product UX, and Engineers to define and measure the metrics that matter. You will be an instrumental team member who influences the decisions that we make with data. You are a leader on the data side of the organization who helps work with occasionally difficult data sets to refine them and prepare them for analysis by the product data analytics team. You design and lead data strategies that deliver analysis models into production that sit at the core of our product analysis engine.

Create developer tools in support of a flourishing company. Use DevOps methodologies to improve code quality and developer velocity. Honing our Android build processes. A swath of different languages (we use Kotlin, Java, Groovy, and Python among others). Be a champion of best practices, for code and automation.

Create developer tools in support of a flourishing company. Use your familiarity with DevOps methodologies to improve quality and developer velocity. Take on and evolve our Android build processes, to ease developer involvement. Be able to program in a variety of different programming languages (we use Kotlin, Java, Groovy, and Python among others). Champion best practices such as quality test automation and automation of release pipelines. Coach and guide other engineers to deliver on the technical vision.

We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

Toast is looking for self-motivated individuals who love building great software and want to have fun while doing it. We work extensively with Android, iOS, and web front ends, using Java (Play framework) back end infrastructure on Heroku. We work hard to provide a well-designed user interface for our customers and to provide the infrastructure stability necessary so that this complex distributed system "just works". We need talented engineers to build and maintain the highest quality product as our vision moves forward. This position will be full-time from January 2020- June 2020. 

Toast is continuously growing and changing! Our People Operations and Systems team supports and enhances the employee journey by evolving our processes and systems as we scale. This role will support Toast’s use of Workday, by building out the necessary reports and integrations to keep up with our business growth. This person will be our Workday data expert, acting as a consultant to the organization -- understanding where data exists, what limitations there may be, and how to transform it into actionable information. 

Toast is looking for an experienced sales trainer to join our Revenue Operations team to own the on-boarding and ongoing development of our sales team. You’ll work closely with both the operations and enablement teams to ensure that the people we support are taking full advantage of our entire tech stack. Further, you’ll help provide feedback to operations on the most difficult parts of our process today to focus our energy on the most impactful challenges. You should have a track record of successfully motivating teams and should be comfortable taking ownership of developing a new program. This role is ideal for someone who is deeply technical, but still loves to help people learn.

This role requires fierce organization, unparalleled attention to detail, and strong communication skills. A successful candidate will possess technical understanding of data management techniques, the ability to implement data quality best practices and the interest in growing their experience across People data related work.

Work with our Product Managers & Engineering teams to define the next generation of Toast products. Conduct interviews with our restaurant customers to gain an understanding of evolving market dynamics and customer pain points. Recommend ways to optimize Toast’s strategic positioning in a rapidly evolving competitive landscape. Work with the Marketing & Documentation teams to determine impactful customer messaging and measure customer engagement. Lead alpha and beta programs for new product releases.

Heavy, proactive calendar management. Provide support in the preparation of meeting materials and other documentation. Coordinate and prioritize meetings for our leadership team; assist in coordinating meeting logistics. Manage travel arrangements. Coordinate planning and logistics for internal and external events. Assist in managing logistics for key customer and partner meetings. Manager, coach and develop a team of executive assistants. Identify & make recommendations for process improvements related to scheduling, calendar management, and all executive assistant support. Collaborate with Chief of Staff and business stakeholders to identify and drive best practices. Create and execute on process improvement strategy across the executive support function. Lead large scale projects and events across in partnership with Chief of Staff.

Provide direct operational leadership and oversight to critical, high-growth regions of the account management / Restaurant Success function. This person will work with other Restaurant Success, Customer Success, Sales, and other company leaders to provide an exceptional customer experience with across the Toast product suite after the sales cycle is closed. This person’s team will be tasked with providing strategic and consultative account management expertise to a portfolio of customers, while driving revenue growth and operational efficiency initiatives to improve customer health and product adoption.

Support Toast’s use of Workday HCM, specifically Core HCM, Compensation & Talent modules and associated integrated systems (Greenhouse, TBD LMS), through process redesign, configuration, testing, training & troubleshooting. Collaborate with internal People teams (People Operations, Compensation, Talent Acquisition, People Success) to understand their processes and corresponding system usage. Constantly seek out ways to improve systems and processes based on standard methodologies and input from key business and people leaders. Address areas for improvement through process redesign, testing, training and communication.  Provide system support for periodic calendar events (People Reviews, Merit & Bonus processes, headcount planning). Support major Workday releases, including research and demo of new functionality. Troubleshoot and resolve issues related to general employee and manager questions, looping in other team members as necessary.

As Director, Sales Enablement for our SA (BDR) Organization you will be responsible for managing the design, development and deployment of sales training, product education, and role specific skills and enablement programs that drive top performance within the Toast sales organization. The SA organization at Toast is critical to our ability to scale. As Director of this team you will be responsible for building a bench of future sellers who know the sales process, buyer personas, competition and overall business, inside and out, to eventually become the top performing reps. In this role, alongside senior leadership in the SA org, you will use data to drive metric driven enablement programs including implementation and delivery of new tools and systems, content creation, product training and certification and management training.

As the Director, R&D Enablement, you will be responsible for implementing enablement programs across our Product, Software, Hardware, DevOps, QA, and UX teams and incrementally driving higher productivity across the organization. This will include onboarding and on-going training for individual contributors as well as leaders at all levels. You will hire and manage a team to execute on your vision. This is a high impact, high visibility and new area within Toast.

We are looking for a passionate and experienced engineering leader to join the Toast R&D team in Boston. In this role, you will lead a team within Core Engineering, creating a technical plan, hiring and developing team members, and incrementally delivering value to our restaurant customers. The Core team is scaling to meet the needs of our growing customer-base. We’re taking on multiple new initiatives, expanding our third party integrations and adding support for Enterprise customers (a.k.a. Restaurant chains), a growing market segment for Toast. 

As a leader on the payments team, we need your help working closely with the rest of the organization, merchants, card brands, processors, and other partners. Help us scale to millions of users, and provide restaurants with financial services that make their lives easier!

We are looking for a Business Operations Team Lead to fill a brand new role and play an integral part in scaling Toast’s rapidly growing business. This person will lead the operational support for the Mid-Market/Enterprise and Reseller channels. You will join a dynamic Business Operations team that is the “go-to” team for Sales and Customer Success, building and executing a process to close and onboard new business efficiently and effectively. In this role, you will work cross-functionally with various departments, including Sales, Services, Billing, Financing, Legal and Payments. This person will work closely with senior leadership across those functions, and drive them to alignment in order to execute deals quickly and in a fiscally responsible manner.

Toast is looking for an entry level Business Operations Representative to fill a brand new role and play an integral role in scaling Toast’s rapidly growing business. You will join a dynamic Business Operations team that is the “go-to” team for Sales and Customer Success, providing administrative and process support to close and onboard new business efficiently and effectively. We are a collaborative team that takes our work seriously and has fun doing it.

Toast is looking for a Principal Software Engineer with Android experience to play a critical role for our core teams. These teams build our most heavily used features - to take orders for our restaurant customers and to manage the complex workflows during restaurant service. We utilize technology to help our restaurants be more efficient while consistently offering their customers the best dining experience possible. We need your help to build Android solutions that will scale to millions of concurrent diners and hundreds of thousands of restaurants.

Write code that is used for processing hundreds of thousands of payments per day.  Provide technical leadership and guidance to the team on how to build systems that solve current needs while being flexible to future changes. Be a force multiplier for the individuals on your team. Work closely with other teams to ensure seamless integration with our existing systems and external partners. Participate in code reviews to ensure implementations meet functional requirements. Participate in on-call rotations and incident response. Guide the growth of two to four engineers, including mentoring, career development, and performance management.

We’re seeking a Strategic Finance Associate who will support broad initiatives including business forecasting, investor and board reporting, and strategic initiatives. The Finance & Strategy team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to impact strategic decision making in a hyper-growth environment at scale.

Toast is looking for a Staff Software Engineer to play a critical role on the team responsible for building our customer onboarding journey. At Toast we want to make it easy and transparent for our customers to sign up and onboard with us, this system is one of the first impression our restaurants have of working with us and first impressions matter! We connect our proprietary technology platforms with existing internal business systems (primarily salesforce) to streamline the entire onboarding experience. These systems play a critical role in how we engage and maintain high quality relationships with the restaurants we serve. 

The Sr. Manager E/MM Program Management reports to the Sr. Director of E/MM Customer Success and is responsible for leading all aspects of the Program Management team in the Enterprise and Mid-Market business segments, working in close partnership with E/MM Restaurant Success, Technical Services and Sales leadership. In this role the Sr. Manager will manage a team of Program Managers and Project Coordinators responsible for efficient and quality implementations of Toast hardware and software across the portfolio.

The Staff Accountant will assist in the accounting operations of the company by helping us with various general ledger activities while helping to streamline vital accounting practices. We are looking for candidates with an accounting or finance degree and experience in at a high–growth technology company. This is an important role with high visibility throughout the organization.

Experiment directly with Guests in Restaurants to test new dining experiences. Ship code that has a massive impact on guests and restaurants. Be part of a team working with Research & Design, Product and other engineers building experiences that people love.

Toast is looking for a Software Engineer to join the team responsible for our Core Menu Configuration APIs and UI Pages. The Toast system currently supports a wide variety of configurations and pricing structures for a restaurant’s menu items. These menu items are then published and referenced by our Android tablets (keyed by waitstaff), consumers (online orders) and partners (via our APIs). These items are used in the process of creating and updating every single order that enters the system. In order to meet the demands of scale and complexity, we will need to build a system that is both increasingly extensible, robust, scalable and deliverable continuously. We need your help to improve our platform and add the next generation of features to this critical part of our product.

Toast is looking for self-motivated individuals who love building great software and want to have fun while doing it. We work extensively with Android, iOS, and web front ends, using Java (Play framework) back end infrastructure on Heroku. We work hard to provide a well-designed user interface for our customers and to provide the infrastructure stability necessary so that this complex distributed system "just works". We need talented engineers to build and maintain the highest quality product as our vision moves forward.

Introduction and scale of a new microservice to encapsulate and consolidate access to the published data and our Restaurant Graph structure across all of our microservices. Design of registration and editing endpoints for schemas which all configurations will use. End-to-end prototype of our next generation stack for editing and managing configurations in React, GraphQL, and Protocol Buffers.

As a Sales Development Representative (SDR), you will help build our sales pipeline by connecting with prospective customers, understanding their unique needs, and identifying the best way to position Toast. You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth. With uncapped earnings and a clear, results-oriented career path, we are invested in promoting from within.

The person in this role will be a member of a cross-functional team driving program management and commercialization practices and will have a high degree of analytical and operational prowess. S/he will define and lead the initiatives that will contribute to up-sell revenue and adoption of Guest Engagement, identify and deliver both enablement and content strategies to improve adoption and revenue, create and manage KPIs to ensure program success, and maintain a high level of communication across multiple groups within the Toast organization. This individual should possess strong project and program management skills and be able to partner deeply with members of Support, Services, Education, Enablement, Product, Product Marketing, Customer Marketing, and Restaurant Success teams at all levels to drive a successful Guest Engagement product. This is an exciting role that will have a direct impact on Toast and our customers!

Reporting to the VP People Success, you will be responsible for acting as a true business partner to Toast's teams. The ideal candidate will bring strong functional human resources expertise, business acumen, cultural awareness, consultative skills, and customer service orientation. The person in this role should have proven experience understanding business concepts and aligning business needs with HR support and solutions to move the business ahead in a hyper-growth environment. The candidate should also be able to demonstrate interpersonal awareness to effectively build and sustain strong partnerships with trust and credibility across the business.

Experiment directly with Guests in Restaurants to test new dining experiences. Ship code that has a massive impact on guests and restaurants. Be part of a team working with Research & Design, Product and other engineers building experiences that people love.

Source, interview, and present candidates distributed across for G&A positions. Implement and facilitate consistency of recruiting policies and procedures. Successfully prioritize, manage and complete searches efficiently based on established benchmarks and metrics Develop sourcing strategies, plans and pipeline. Successfully draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR Business Partners. Share ideas and collaborate on implementing strategies related to the sourcing of talent that will contribute to the long-range growth of the company.

As Engineering Manager, you will lead the Data Sync team to deliver work that impacts Toast’s success, and you will grow the capabilities of your team’s engineers over time. You love finding ways to make your teams more efficient. You help connect their work to Toast’s broader mission. You care deeply about helping the people whom you manage grow into excellent engineers and great teammates. You are interested in the technical work, with enough experience to make sure that engineers are moving in the right direction. On a given day, you might be reviewing design documents and PRs, coordinating discussions between teams, collaborating on roadmaps with architectural and product stakeholders, and conducting 1:1s with team members.

As the Commercial Lead for Digital Ordering, you will be responsible for driving business results across multiple emerging product lines. You will be stretched to lead cross-functional teams and scale businesses of many sizes. You will also be responsible for identifying and rapidly experimenting on new business opportunities. This is an extremely challenging role that will accelerate your career growth and learning in the tech industry and general management.

Our team is looking to add an API Solutions Engineer dedicated to Toast’s Solutions Engineering and Sales teams. This resource will qualify and support our customers in building and integrating custom solutions with our API suite. This role will be the primary contact and support for our customers' development teams to ensure successful implementation and deployment, utilizing Toast’s best practices.

As a Project Coordinator (PC), you will manage all aspects of the mid-level solution implementation. You will use your hospitality experience to delight our customers as you guide them through the implementation process. Leveraging a network of dedicated services resources and third party partners, you will ensure our customers' successful integration into the Toast family.  

We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

Toast is looking for a Staff Software Engineer to play a critical role on the team responsible for building our application to sign up new restaurants. At Toast we want to make it easy and transparent for our customers to sign up and onboard with us, this system is the very first impression our restaurants have of working with us and first impressions matter! We connect our proprietary technology platforms with existing internal business systems (primarily salesforce) to streamline the entire onboarding experience. These systems, along with others, play a critical role in how we engage and maintain high quality relationships with the restaurants we serve. Every day we are working on interesting problems of scale, representing billions of dollars in value to our customers. We need your help to build and improve our platform and add the next generation of features to this absolutely mission critical part of our product.

Do you like to solve complex problems at scale? Toast is looking for a Principal Software Engineer to play a critical role on the team responsible for our Core Orders APIs and Pricing Algorithms. The Toast system currently accepts orders from a number of different sources including our Android tablets (keyed by waitstaff), consumers (online orders) and partners (via our APIs). Parts of this code are executed multiple times by every single order that enters the system. We are dealing with problems of scale and representing billions of dollars in value to our customers. As we continue to grow, we expect the demands for orders and entry points into our system to increase rapidly. In order (pardon the pun) to meet these demands, we will need to build a system that is both increasingly extensible, robust, scalable and deliverable continuously. We need your help to improve our platform and add the next generation of features to this absolutely mission critical part of our product. 

Toast is seeking a Growth Marketing Manager to drive the scale of new Marketing funnels by building the strategic roadmap and testing roadmap, establishing key metrics, scaling systems, and identifying ways to improve conversion throughout the funnel. This role will focus on our newly established Payroll funnel and be responsible for effectively activating teams within and outside of marketing to hit funnel goals while also driving funnel demand with your own initiatives.

As the Director of Product Design for Employee Cloud, you’ll be passionate about solving complex business problems across the employee journey, enabling restaurants to pay their employees accurately and manage human resource tasks while managing compliance risk. You’re naturally a systems-level thinker and love to collaborate across departments in finding opportunities to improve the customer experience. You’re right for this role if you’re all about lean UX and value delivery; if you are deeply passionate about nurturing product ecosystems; if you’re humble and understand that there’s always more to learn; and if you can’t wait to coach others along the way.

The Sales Executive for Enterprise Sales is responsible for sales and revenue growth in their assigned, targeted accounts. This individual is responsible for building a sales pipeline, managing a sales process and developing Conceptual Sales Call Plans & Strategic Account Plans for brands/groups with 200+ locations.

Collaborate across all levels of the organization to develop build / buy / partner analyses based on the company’s strategic objectives and build cross-functional strategic priority alignment. Build and nurture the corporate development pipeline, including the identification and sourcing of new opportunities. Lead market research and analysis to holistically assess the restaurant tech landscape, including TAM sizing, market share analysis and competitive benchmarking. Lead the transaction execution process from end-to-end, including cross-functional business due diligence, third-party due diligence, deal structuring, financing and negotiation. Build and lead a high-performing team. Develop, implement and maintain corporate development processes and decision-making frameworks based upon industry best practices.