Jobs at Toast

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Lead and develop a team of High Volume, Talent Acquisition Partners, ensuring the team has a high level of impact. Develop strong relationships and communication with managers (both local and remote) to anticipate hiring needs. Implement and facilitate consistency of recruiting policies and procedures. Develop sourcing strategies, plans and pipeline. Share ideas and collaborate on implementing strategies related to recruitment of talent that will contribute to the long-range growth of the company.

Toast is looking for a Staff Software Engineer to play a critical role on the team responsible for building our application to sign up new restaurants. At Toast we want to make it easy and transparent for our customers to sign up and onboard with us, this system is the very first impression our restaurants have of working with us and first impressions matter! We connect our proprietary technology platforms with existing internal business systems (primarily salesforce) to streamline the entire onboarding experience. These systems, along with others, play a critical role in how we engage and maintain high quality relationships with the restaurants we serve. Every day we are working on interesting problems of scale, representing billions of dollars in value to our customers. We need your help to build and improve our platform and add the next generation of features to this absolutely mission critical part of our product.

We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

In this role you will be responsible for pricing analysis and recommendations across Toast’s suite of product offerings. You will need to be a self-starter with strong analytical skills and a proven track record of analyzing large data sets with the ability to present concise recommendations. The Sr. Pricing Analyst will be a player in developing new business models, optimizing pricing and packaging offerings, and contributing to shaping Toast’s pricing strategy.

This role will be responsible for implementing enablement programs across the Toast Customer Success teams with a goal of driving higher productivity and consistency across the organization. This will include leading the teams focused on Customer Success employee onboarding and on-going training for individual contributors and managers at all levels, as well as partnering with Toast’s Leadership and Development teams - who focus on general employee onboarding - to ensure proper comprehensive onboarding. The person in this role will help define the CS Enablement vision, and lead and manage a team that will execute on that vision. This is a high impact, high visibility role that will have direct impact on Toast’s largest team – Customer Success.

Reporting to the VP People Success, you’ll be responsible for partnering with senior and executive leadership in providing guidance, frameworks, courage, and process to a rapidly scaling organization. The ideal candidate will bring a wealth and breadth of strong functional human resources expertise, business acumen, cultural awareness, consultative skills, and customer service orientation. The person in this role is a self-starter and true executive consultative people partner in all ways. S/he should have proven experience driving business concepts and aligning business needs with people-centric solutions to move the business ahead in a hyper-growth environment. The candidate should also be able to demonstrate interpersonal awareness to effectively build and sustain strong partnerships with trust and credibility across the business, and at the leadership level.

Toast is looking for an intern to assist in the administration and operations of our Inside Sales team. The right person will be ready to work autonomously and with a strong set of problem solving skills. Some examples of responsibilities this intern will hold are researching small to medium-sized restaurant groups, identifying key decision makers in enterprise accounts, and supporting the inside sales team on customer requests including billing, services and support. For the right player, this role has the potential to grow into a seat on Toast Business Development or Sales Development Representative team.

As a Regional Enablement Manager, you will leverage core enablement programs & initiatives and serve as liaison from corporate/core enablement team to field; acting as the primary enablement lead for the Payroll Sales Team. You will provide live in-person coaching to sales reps to ensure trainings are being put into practice and will be comfortable providing direct feedback influentially. The Regional Enablement Manager (REM) will work closely with sales leadership to support new hires/ramping reps, ramped reps, and underperforming reps to be successful.

This individual will report to the Director of Restaurant Success and oversee a high-growth team of Restaurant Success Managers, totaling approximately 5 individual contributors (with opportunity for growth). He/She will sit on the Restaurant Success leadership team alongside five other Regional Managers and work closely with other leaders across Customer Success and throughout the broader Toast organization.

As a Sales Development Representative (SDR), you will help build our sales pipeline by connecting with prospective customers, understanding their unique needs, and identifying the best way to position Toast. You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth. With uncapped earnings and a clear, results-oriented career path, we are invested in promoting from within.

Toast is looking for a Principal Software Engineer in Test to help re-define and implement our mobile quality strategy. We have hundreds of engineers building restaurant features, and our mobile and SaaS technologies need to work reliably and seamlessly, as the platform scales. We need your help to unlock the full potential of Android, and explore the next generation of restaurant technology.

The Regional Director reports to the VP of Services and is responsible for leading all aspects of the services team in region, working in close partnership with regional account management & sales leadership. In this role the Regional Director will run the region as their own business, responsible for revenue and Customer satisfaction targets, as well as P&L and margin goals. This includes leadership of project management, field services, and dispatch teams.

In this role, you will be responsible for providing data-driven insights to inform key strategic decision making across the company, with an emphasis on market research. You will be designing, executing and analyzing primary market research to help answer our biggest strategic questions. The ideal candidate enjoys playing a significant role in setting company strategy, has a proven track record of uncovering market insights, and thrives in a hyper-growth environment. If you’re a data-driven market researcher with strong communication skills and a “get stuff done” attitude, read on!

Do you like to solve complex problems at scale? Toast is looking for a Principal Software Engineer to play a critical role on the team responsible for our Core Orders APIs and Pricing Algorithms. The Toast system currently accepts orders from a number of different sources including our Android tablets (keyed by waitstaff), consumers (online orders) and partners (via our APIs). Parts of this code are executed multiple times by every single order that enters the system. We are dealing with problems of scale and representing billions of dollars in value to our customers. As we continue to grow, we expect the demands for orders and entry points into our system to increase rapidly. In order (pardon the pun) to meet these demands, we will need to build a system that is both increasingly extensible, robust, scalable and deliverable continuously. We need your help to improve our platform and add the next generation of features to this absolutely mission critical part of our product. 

Toast is seeking a Growth Marketing Manager to drive the scale of new Marketing funnels by building the strategic roadmap and testing roadmap, establishing key metrics, scaling systems, and identifying ways to improve conversion throughout the funnel. This role will focus on our newly established Payroll funnel and be responsible for effectively activating teams within and outside of marketing to hit funnel goals while also driving funnel demand with your own initiatives.

Toast is looking for a Sales Management candidate who wants to be part of a team that is transforming the way restaurants operate. You will be helping Toast to build and develop our Boston based Inside Sales team. We are looking for candidates that have a track record of demonstrated success building strong sales and service oriented teams. This leadership position will plan and manage sales leads, opportunities and best practices for closing business. This position will require you to build and grow a department through mentorship, measuring of metrics and delivering closed business. If you have a proven track record in a fast growth environment, we want to meet you.

As a member of the Toast G&A Leadership Recruiting team, you will be responsible for bringing candidates into the funnel that are top notch G&A Leaders across the United States. We have built a recruiting team that is metric driven and focuses on closing the best candidates in the market. You will be part of a collaborative team environment and a strong service-oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers of Toast.

The Financial Systems Analyst will be primarily responsible for analysis of accounting & finance focused systems and related process improvements. This position will actively participate in the development, support, and maintenance of the financial systems architecture. The role will work closely with the accounting & finance teams to translate business needs into actionable system changes and process improvements.

The Analyst will work cross-functionally with various teams to administer the day-to-day affairs of Toast’s variable compensation which includes monthly earnings calculations, communications, and recurring analytics. Beyond the day-to-day, the Analyst will also participate in plan design and documentation, and play a key role in crafting the "user experience" for all plan participants. You will gain invaluable experience assisting with the ongoing development of the sales compensation structure and processes, as well as build excellent communication skills. This role will have a huge impact and be high-visibility - you will have the opportunity to regularly interact with senior members of the Finance and Sales organization, and gain invaluable on-the-ground experience at one of the fastest growing SaaS companies in the US.

The ideal candidate is a go-getter, who is not afraid to roll up his/her sleeves. S/he is excited by tough problems and is able to thoughtfully break down complex projects. The ideal candidate will have a track record of delivering results, complete ownership of work and outputs, finding a way to work through barriers, finding ways to work efficiently, and excellent business judgment. S/he should have a demonstrated ability to think analytically about the business, have a critical eye for detail, and have high expectations and standards. 

As the Director of Product Design for Employee Cloud, you’ll be passionate about solving complex business problems across the employee journey, enabling restaurants to pay their employees accurately and manage human resource tasks while managing compliance risk. You’re naturally a systems-level thinker and love to collaborate across departments in finding opportunities to improve the customer experience. You’re right for this role if you’re all about lean UX and value delivery; if you are deeply passionate about nurturing product ecosystems; if you’re humble and understand that there’s always more to learn; and if you can’t wait to coach others along the way.

The Corporate Strategy team is responsible for driving long-term growth strategy including new market entry, product launches, build / buy / partner decisions leading to M&A and strategic partnerships. We’re seeking a Strategy Associate / Senior Associate who will help shape our organic and inorganic growth strategy through market research, analysis, and cross-functional collaboration across the Toast organization. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to drive long-term shareholder value at a hyper-growth startup.

Toast Overview:  We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our

As a Senior Product Manager of Customer Experience Transformation, you will spearhead initiatives that will transform the way Toast interacts with customers for account management and billing, and operationalizes our unprecedented growth. In this highly strategic role, you will focus on delivering experiences that help our thousands of customers manage their Toast accounts and their billing. You will partner with our amazing G&A and Business Systems teams to drive Toast along the top and bottom line.

Reporting to the Sr. Manager, Business Systems Architecture and Integration, the Systems Integration Engineer is a multidisciplinary role that designs, architects, develops, and maintains multi-platform integration solutions in support of Toast’s Business Systems and Enterprise strategic initiatives. The Systems Integration Engineer is an adept and creative technologist and solutions provider that will act as a subject matter expert for the numerous application frameworks within the Toast ecosystem and their use in the rapid and effective deployment of integrations for its growing portfolio of products.

Re-architecting our system for batching payments on a nightly basis to reduce IOPS required and improve scalability. Implementing a new API for handling credit card authorizations more flexibly, along with corresponding client-side code. Designing an improved architecture for integrating multiple authorization and settlement options.

We are looking for a motivated engineer to join our Discounts team. The Discounts team is responsible for owning and evolving our discounts functionality; this is centered around a custom-built, highly configurable and powerful rules engine used to determine the eligibility of a discount. This functionality spans across Toast's entire stack from our Android Point of Sale system, to backend microservices, to frontend configuration pages. We are looking to improve our engine by building new features, fixing bugs, and improving monitoring as we continue to make our architecture better! We win and lose as one team. We run a weekly learning club meeting where we share ideas, discuss technology, learn from each other, and more importantly, have fun! 

 We are looking for a highly motivated Analyst to join the Toast Payments team and play a key role in our continued growth and making data-driven improvements. The Payments Intelligence Analyst will be responsible for identifying and providing insights in payment processing cost optimization and improvement. Toast processes billions of dollars every year and this role will drive high impact decision-making through analysis and reporting.

Re-architecting our system for batching payments on a nightly basis to reduce IOPS required and improve scalability. Implementing a new API for handling credit card authorizations more flexibly, along with corresponding client-side code. Designing an improved architecture for integrating multiple authorization and settlement options.

The Salesforce QA Engineer designs, engineers and maintains full suite of Salesforce testing solutions and QA processes, supporting a fast paced Salesforce Admin and Development team. Acting as a subject matter expert for system health and QA best practices, contributing toward predictable delivery of quality releases.

 As the Sr. Website Design & UX Manager, you will be responsible for bringing to life the design roadmap for our digital experiences. In doing so you will drive step function improvement in our performance, brand identity and consistency, and conversion. The ideal candidate will have experience with both UI and UX and demonstrated the ability to be a leader and individual contributor on large digital design projects across a team.  You’re a perfect fit if you have a passion to consistently improve the user journey and are able to link creativity and innovation. You enjoy working in a collaborative environment - especially with developers - and know that the best outcomes can also be informed by a little bit of data. Above all else, you love the creative process. Coming up with create solutions to make a business impact and drive connection between a brand and its consumers.

We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

In this role, you will help inform go-to-market strategy for our core product pillar by collaborating on key initiatives relating to buyer personas, product positioning and messaging, and qualitative and quantitative insights from customer and market research. The ideal candidate enjoys playing a significant role in setting company strategy, has a proven track record of launching new products, and thrives in a hyper-growth environment. If you’re a cross-functional team player with strong communication skills and a “get stuff done” attitude, read on!

This individual will report to the Director of Restaurant Success and oversee a high-growth team of Restaurant Success Managers, totaling approximately 5 individual contributors (with opportunity for growth). He/She will sit on the Restaurant Success leadership team alongside five other Regional Managers and work closely with other leaders across Customer Success and throughout the broader Toast organization.

We are looking for the Strategy Manager to join the Toast Payments team with a specific focus on Toast Payments pricing strategy. S/he will focus on all Toast Payments pricing and packaging initiatives for existing and new Payments products in partnership with Product Marketing, Product, Sales and Customer Success teams. S/he will develop a data-driven approach to execute Payments pricing optimization from planning and development, implementation to measurement and ongoing iteration. 

The Compliance Officer will be a self-starter and effective leader with experience driving change across multiple product lines and clearly communicating that program to internal and external audiences. The ideal individual will come to Toast with broad knowledge across key domains: payments, banking/lending, audit and assurance, and general corporate governance.

As a Network Engineer II, you will be a critical part of the Network Engineering team within the Engineering organization. You will be assisting with initiatives that will help support and scale Toast’s networking services and product offerings to remain ahead of the explosive customer growth we are experiencing. You will also have the opportunity to interface with our internal and external customers as well as vendors to research and test product enhancements and troubleshoot product issues in order to inspire and inform how Toast continues to iterate and grow.

The Enterprise/MM segment is seeking a new Business Development Rep to help support our team’s growth in the field. The primary goal of the position is to help build the Enterprise/MM sales opportunity pipeline by strategically prospecting and nurturing opportunities in accounts with 11+ locations. This role is a great opportunity to develop skills for delivering a platform pitch to C, VP and Director level positions across IT, Operaions, Accounting/Finance & Human Resources.

The Director is responsible to establish and maintain the procurement policy, procedures, processes and systems and providing necessary leadership within the business. Develop and implement sourcing strategies, processes and agreements that drive value improvement and aligned to the company's mission and stakeholder needs.

As the Director, R&D Enablement, you will be responsible for implementing enablement programs across our Product, Software, Hardware, DevOps, QA, and UX teams and incrementally driving higher productivity across the organization. This will include onboarding and on-going training for individual contributors as well as leaders at all levels. You will hire and manage a team to execute on your vision. This is a high impact, high visibility and new area within Toast.

As the Director of Business Operations, you will oversee a large team that is critical to powering our fast growing business. The Business Operations team drives processes across the entire customer lifecycle - finalizing customer contracts, onboarding customers, maintaining customer data, invoicing and collecting payments, and supporting customer escalations. The team collaborates with a large cross-functional group within Toast (e.g. sales, services, & account management) and interacts directly with customers to resolve key operational challenges. This team is essential to scaling our business efficiently and effectively. 

As a Restaurant Success Manager, you will operate as a key customer advocate for clients in your assigned territory. Using customer empathy and a consultative approach, you will drive customer satisfaction and measure success based upon a number of key performance indicators (KPIs): customer NPS, expansion revenue, retention, and referral revenue. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs. 

Learn or expand your knowledge of recruiting operations, systems and tools. Schedule candidates for various types of interviews including phone, video and onsite. Book candidate travel. Greet all candidates, provide office tours, and ensure an efficient, positive and memorable experience. Collaborate with colleagues to ensure candidates needs are met during the duration of the interview process. Manage special side projects related to the recruiting process. Plan and attend all recruiting events (in-house meetups, career fairs, etc.) to help attract new talent.

The ideal candidate is a go-getter, who is not afraid to roll up his/her sleeves. This person is excited by tough problems and is able to thoughtfully break down complex projects. The ideal candidate will have a track record of delivering results, complete ownership of work and outputs, finding a way to work through barriers, finding ways to work efficiently, and excellent business judgment. A demonstrated ability to think analytically about the business, a critical eye for detail, and high expectations and standards are a must. 

Reporting to the Senior Manager of Business Systems Architecture and Integrations, the Systems Solutions Architect will provide expertise in process design, data architecture and platform lifecycle /development solutions for all of Toast’s Business Systems teams. The Systems Solutions Architect will be responsible for facilitating and executing high quality and scalable stakeholder deliverables within an Agile development environment. 

The Travel Manager is responsible for the management and oversight of all corporate travel and entertainment costs incurred on behalf of the company. This is a fast-paced, challenging role that requires the ability to problem solve, communicate cross functionally across departments, enforce policy and improve existing processes. This role will play a pivotal part in travel & event planning, budgeting, and reconciliation, and will also be responsible for assuring company travel is within policy and economical.

We’re seeking a Strategic Finance Associate who will support broad initiatives including business forecasting, investor and board reporting, and strategic initiatives. The Finance & Strategy team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to impact strategic decision making in a hyper-growth environment at scale.

We are seeking a Strategic Finance Manager to help lead the company’s long-term strategic planning process including business forecasting, investor and board reporting, and strategic projects. The Finance & Strategy team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to impact strategic decision making in a hyper-growth environment at scale.

Write code that is used for processing hundreds of thousands of payments per day, interfacing with multiple hardware reader platforms. Work closely with other teams to ensure seamless integration with our point-of-sale and backend. Participate in code reviews to ensure implementations meet functional requirements. Provide technical leadership and guidance to the team on how to build systems that solve current needs while being flexible to future changes. Guide the growth of two to four engineers, including mentoring, career development, and performance management.

Write code that is used for processing hundreds of thousands of payments per day.  Provide technical leadership and guidance to the team on how to build systems that solve current needs while being flexible to future changes. Be a force multiplier for the individuals on your team. Work closely with other teams to ensure seamless integration with our existing systems and external partners. Participate in code reviews to ensure implementations meet functional requirements. Participate in on-call rotations and incident response. Guide the growth of two to four engineers, including mentoring, career development, and performance management.

The Staff Accountant will assist in the accounting operations of the company by helping us with various general ledger activities while helping to streamline vital accounting practices. We are looking for candidates with an accounting or finance degree and experience in at a high–growth technology company. This is an important role with high visibility throughout the organization.

Toast is looking for a Staff Software Engineer to play a critical role on the team responsible for building our customer onboarding journey. At Toast we want to make it easy and transparent for our customers to sign up and onboard with us, this system is one of the first impression our restaurants have of working with us and first impressions matter! We connect our proprietary technology platforms with existing internal business systems (primarily salesforce) to streamline the entire onboarding experience. These systems play a critical role in how we engage and maintain high quality relationships with the restaurants we serve. 

Create developer tools in support of a flourishing company. Use your familiarity with DevOps methodologies to improve quality and developer velocity. Take on and evolve our Android build processes, to ease developer involvement. Be able to program in a variety of different programming languages (we use Kotlin, Java, Groovy, and Python among others). Champion best practices such as quality test automation and automation of release pipelines. Coach and guide other engineers to deliver on the technical vision.

Create and maintain our model for Workday reporting. Develop a strategy for multi-year reporting from historical systems.  Develop the necessary processes to ensure data integrity through auditing and monitoring, partnering with teams to research and correct discrepancies. Collaborate with internal partners to design and produce customized dashboards, reports and ad-hoc analyses. Create and maintain integrations from Workday to internal Toast systems and external vendors using Workday tools such as Enterprise Interface Builder (EIB), Cloud Connect, Core Connector, Workday Studio. Drive major Workday releases, including comprehensive plan for adoption of new features and regression testing for impacts to existing reports and integrations. 

We are looking for a passionate and experienced engineering leader to join the Toast R&D team in Boston. In this role, you will lead a team within Employee Cloud, creating a technical plan, hiring and developing team members, and incrementally delivering value to our restaurant customers and their employees. Employee Cloud is a new business unit within Toast that is driven by making it easier for restaurants to find, train, manage, and retain their employees.

The Restaurant Success Analyst (RSA) will operate as a key customer advocate for the accounts in their territory, driving customer satisfaction in a one-to-many fashion across a high volume book of business. Using customer empathy, good judgment, and a consultative approach, you will drive customer retention and satisfaction with measured success based upon productivity KPIs as well as net revenue expansion and overall retention goals. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs.

We are looking for a Senior Software Engineer to play a meaningful role on the payments team responsible for processing payments on behalf of our restaurants and ensuring that restaurants are paid in a timely manner. Our payments system is built as a set of Java microservices deployed to AWS, interacting with thousands of Android tablets using modern payments hardware, as well as partners through our API. Payment processing is a key source of Toast’s revenue and also the lifeblood of our customers: we process multiple millions of dollars in transactions per day. Our payment processing systems operate in a highly secure environment with zero downtime, with our engineers practicing strong discipline to keep things running smoothly.

We’re looking for a senior engineer to join our rapidly growing security team. In this role, you’ll help our engineering organization to identify, triage, and remediate security issues. You’ll also work in tandem with our engineering teams to think about and act on security challenges through all phases of software development, and to help us design and build new features to enhance the security of the Toast platform. The Toast security operations center (SOC) is growing and focused on building capabilities to monitor, detect, and respond across our environment. As a senior member you’ll be a major contributor to helping build the SOC and contribute to our vision. We are focused on an aspect of security that’s in its infancy by operationalizing cloud, application and mobile device security. These are the attack surfaces you would tackle with a welcomed creative approach. The ideal candidate is someone that can under take the “mindset of an attacker” and apply it to defense. You would be the SOC’s cloud security resource and lead engineering efforts to bolster our security posture. You are someone who stays abreast with emerging threats, embraces the security community, and seeks to contribute to it. We love security innovators who are always thinking about new and interesting solutions to keep pace with ever changing security landscape.

The ideal candidate will enjoy spending time in Google Analytics and SEO software of their choice to clearly and creatively extract insights that will grow Toast’s organic traffic profile. This person should be equally strong in the softer, on-page SEO skills required for optimizing blog performance and the more technical SEO skill set which will overlap heavily withour developers.

Iterate quickly alongside sales reps that help them connect with the best restaurants. Build mobile or web experiences from the ground up. Consolidate multiple sources of data to generate insights. Ship code that has a massive impact on the growth of Toast.

Develop strong relationships and communication with managers to anticipate hiring needs. Source, interview, present and close candidates for Engineering, QA, Product Management and other roles, as needed. Create sourcing strategies, plans and pipeline. Prioritize, manage and complete searches efficiently based on established benchmarks and metrics. Successfully draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR Business Partners. Share ideas and collaborate on implementing strategies related to recruitment of talent that will contribute to the long-range growth of the company.

Toast is looking for a Software Engineer II to be part of our Core Integrations team responsible for full stack development. You will be working on features on our Android tablets (Java/Kotlin), backend server code (Java), front-end UIs (React/Play/pure JS), and external APIs driven by Dropwizard microservices. That means that there are always opportunities to learn as we make an impact on our customers’ experience across Toast. Help design full-stack features for our up-and-coming products, dive deep into Android to improve our in-restaurant experience. Create robust and well-performing microservices used by thousands of restaurants and hundreds of thousands of employees every day. We need your help to revolutionize our management tools that are a critical part of every restaurant.

Iterate quickly alongside sales reps that help them connect with the best restaurants. Build mobile or web experiences from the ground up. Consolidate multiple sources of data to generate insights. Ship code that has a massive impact on the growth of Toast.

Introduction and scale of a new microservice to encapsulate and consolidate access to the published data and our Restaurant Graph structure across all of our microservices. Design of registration and editing endpoints for schemas which all configurations will use. End-to-end prototype of our next generation stack for editing and managing configurations in React, GraphQL, and Protocol Buffers.

We are looking for a Senior Software Engineer to play a major role on the team responsible for scaling our Android platform and the supporting infrastructure. Toast’s platform supports tens of thousands of devices per day, and this number grows constantly as we add new restaurants to the platform. Android Platform has three major scopes. We are responsible for the Android app architecture and providing developers with a great platform to create features effectively. We also manage all the data produced from our devices, which allows our teams, engineering and otherwise, to have better insights into customer day-to-day interactions. We own our upgrade process and related release management process for our app rollout.

Toast is looking for a Senior Software Engineer to play a meaningful role on the team responsible for our Labor and Payroll workflows. Our team is as full stack as you can get, working on features on our Android tablets (Java/Kotlin), backend server code (Java), frontend UIs (React/Play/pure JS), and external APIs driven by Dropwizard microservices. That means that there are always opportunities to learn as we make an impact on our customers’ experience across Toast. Help design full-stack features for our up-and-coming Payroll product, dive deep into Android to improve our in-restaurant labor experience, and be one of the first to break our monolithic codebase into focused microservices. A restaurant’s employees are a critical part of every restaurant, and we need your help to revolutionize our management tools that are used by thousands of restaurants and hundreds of thousands of employees every day.

We’re seeking a Senior Product Designer to work closely with the Capital team to create experiences that enable customers access to capital when they need it. You’re right for this role if you have Fintech experience to lean on; you love simplifying complexity; you consistently deliver high quality work and your collaborative style inspires others to the point where people ask to work with you; your attention to detail and problem solving skills are obvious throughout the entire process; and you acknowledge there’s always more to learn.

Your role is to represent what’s best for a server or guest in their payment interactions with Toast, and make thoughtful tradeoffs with your resources. Your ability to communicate your prioritization decisions, technical nuances of problems, and the voice of the customer will help ensure millions of guests and servers across the country don’t have to think twice at the end of their joint experiences. 

We’re looking for a senior engineer to join our rapidly growing security team. In this role, you’ll help our engineering organization to identify, triage, and remediate security issues. You’ll also work in tandem with our engineering teams to think about and act on security challenges through all phases of software development, and to help us design and build new features to enhance the security of the Toast platform. The Toast security operations team is growing and focused on building capabilities to monitor, detect, and respond across our environment. As a senior member you’ll be a major contributor to helping build the SOC and contribute to our vision. We are focused on an aspect of security that’s in its infancy by operationalizing cloud, application and mobile device security. These are the attack surfaces you would tackle with a welcomed creative approach. The ideal candidate is someone that can under take the “mindset of an attacker” and apply it to defense. You are some who stays abreast with emerging threats, embraces the security community, and seeks to contribute to it. We love security innovators who are always thinking about new and interesting solutions to keep pace with ever changing security landscape.

We are looking for a Senior Manager to join the Strategic Operations team at Toast located in our headquarters in Boston. The ideal candidate is just as good at getting the details right as s/he is at influencing senior leaders. This role reports to the Chief of Staff and will own the implementation and execution of highly cross functional, strategic initiatives.This role is very visible to senior leadership and will lead projects, processes, and initiatives for Toast’s top priorities. S/he must be able to work collaboratively with cross functional departments to guide project execution, reduce obstacles to completion, and ensure initiatives meet committed timelines.

Toast is continuously growing and changing! Our People Operations and Systems team supports and enhances the employee journey by evolving our processes and systems as we scale. This role will support Toast’s use of Workday, by building out the necessary reports and integrations to keep up with our business growth. This person will be our Workday data expert, acting as a consultant to the organization -- understanding where data exists, what limitations there may be, and how to transform it into actionable information. 

In this role you will be responsible for pricing analysis and recommendations across Toast’s suite of product offerings. You will need to be a self-starter with strong analytical skills and a proven track record of completing analyses and implementing price tests and changes in a high growth environment. The pricing manager will drive the development of new business models, optimize pricing and packaging offerings, and contribute to shaping Toast’s pricing strategy.

We’re looking for a senior engineer to join our rapidly growing security team. In this role, you’ll help our engineering organization to identify, triage, and remediate security issues. You’ll also work in tandem with our engineering teams to think about and act on security challenges through all phases of software development, and to help us design and build new features to enhance the security of the Toast platform. The Toast security team is working to design and implement new and innovative approaches to application security, and as a senior engineer on the Application Security team, you will have a major impact on the overall direction of application security at Toast. The ideal candidate is someone who can “think like an attacker”, and who is always staying informed about emerging threats so that they know how to spot issues when they see them. We love security innovators who are always thinking about new and interesting solutions to match the industry’s emerging challenges.

As a leader on the payments team, we need your help working closely with the rest of the organization, merchants, card brands, processors, and other partners. Help us scale to millions of users, and provide restaurants with financial services that make their lives easier!

Reporting to the Business Systems Manager, the Salesforce Administrator will collaborate closely with functional leaders, organizational units and subject matter experts to support, configure, maintain and improve Toast’s CRM platform in support of daily operations and strategic initiatives. The role will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of Toast’s investment in the Force.com platform. The successful Salesforce Administrator will have a record of success in executing on the daily configuration, support, maintenance and overall adoption of the Salesforce. 

Source, interview, and present candidates distributed across for Sales positions. Implement and facilitate consistency of recruiting policies and procedures. Successfully prioritize, manage and complete searches efficiently based on established benchmarks and metrics. Develop sourcing strategies, plans and pipeline. Successfully draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR Business Partners. Share ideas and collaborate on implementing strategies related to the sourcing of talent that will contribute to the long-range growth of the company.

As a Sales Development Representative (SDR), you will help build our sales pipeline by connecting with prospective customers, understanding their unique needs, and identifying the best way to position Toast. You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth. With uncapped earnings and a clear, results-oriented career path, we are invested in promoting from within.

Toast is looking for an experienced sales trainer to join our Revenue Operations team to own the on-boarding and ongoing development of our sales team. You’ll work closely with both the operations and enablement teams to ensure that the people we support are taking full advantage of our entire tech stack. Further, you’ll help provide feedback to operations on the most difficult parts of our process today to focus our energy on the most impactful challenges. You should have a track record of successfully motivating teams and should be comfortable taking ownership of developing a new program. This role is ideal for someone who is deeply technical, but still loves to help people learn.

The Toast Payments Manager will help lead and manage the Relationship Management team which owns the customer communication for our Payments business. Using customer empathy and a consultative approach, you will partner with Sales and Customer Success teams to drive customer satisfaction and measure success based upon a number of key performance indicators such as: Customer Satisfaction, Retention and Customer Service Response Time.

The Relationship Manager will operate as a key customer advocate for all Toast Payments questions for both prospects and live customers. Using customer empathy and a consultative approach, you will partner with Sales and Customer Success teams to drive customer satisfaction and measure success based upon a number of key performance indicators such as: Customer Satisfaction, Retention and Customer Service Response Time.

Toast’s Core Product Team is looking for a Product Manager to drive forward a technical and user-experience driven roadmap for our Data Publishing system. Publishing is mission critical for every Toast restaurant each and every day. It’s how restaurants do everything from updating their menus, adding new employees, to monitoring system changes and data configurations. As Toast’s customer base continues to grow at a phenomenal rate, our infrastructure needs to keep pace with both our growth and the increasingly complex and technical needs of our customers. The Publishing Product Manager will be responsible for defining the roadmap, key business metrics and SLOs to help Toast meet the needs of restaurateurs of all types run their businesses. 

Work with our Product Managers & Engineering teams to define the next generation of Toast products. Conduct interviews with our restaurant customers to gain an understanding of evolving market dynamics and customer pain points. Recommend ways to optimize Toast’s strategic positioning in a rapidly evolving competitive landscape. Work with the Marketing & Documentation teams to determine impactful customer messaging and measure customer engagement. Lead alpha and beta programs for new product releases.

Reporting to the VP People Success, you will be responsible for acting as a true business partner to Toast's teams. The ideal candidate will bring strong functional human resources expertise, business acumen, cultural awareness, consultative skills, and customer service orientation. The person in this role should have proven experience understanding business concepts and aligning business needs with HR support and solutions to move the business ahead in a hyper-growth environment. The candidate should also be able to demonstrate interpersonal awareness to effectively build and sustain strong partnerships with trust and credibility across the business.

Toast is looking for a Principal Software Engineer with Android experience to play a critical role for our core teams. These teams build our most heavily used features - to take orders for our restaurant customers and to manage the complex workflows during restaurant service. We utilize technology to help our restaurants be more efficient while consistently offering their customers the best dining experience possible. We need your help to build Android solutions that will scale to millions of concurrent diners and hundreds of thousands of restaurants.

Toast is looking for a Principal Software Engineer to play a critical role on the team responsible for building our eCommerce platform and associated integration technologies. This platform enables restaurants to discover and order Toast products and services on the web. We at Toast believe a great e-commerce experience is a critical part of delivering a frictionless self-service experience for ordering Toast products to the restaurants we serve. We are combining Magento eCommerce platform with integrations to standard enterprise systems such as ERP (Netsuite), CRM (Salesforce) and Marketing automation (Marketo) to deliver a seamless experience for our customers, business operations, sales, and customer success teams. These systems, along with others, play a critical role in how we engage and maintain high quality relationships with the restaurants we serve. Every day we are working on interesting problems of scale, representing billions of dollars in value to our customers. We need your help to build and improve our platform and add the next generation of features to this absolutely mission critical part of our product.

The Toast Capital team is seeking a highly-motivated Operations Manager who will manage a team of operations specialists that carry out origination and servicing activities for the Toast Capital Loan product.The Toast Capital Loan offers our restaurant customers fast and flexible financing for any business need. This individual’s efforts will have a significant impact on the long-term success of a rapidly growing product for Toast. The ideal candidate will have experience building out operations for loan programs from the ground-up.

Toast is seeking a highly motivated and talented Outbound Business Development Manager that will hire, develop, coach, and train a driven team of individuals early in their careers to become world-class sales professionals. The Outbound Business Development team is one of the first interactions our prospective customers have with Toast and is a key driver of our success.

Reporting to the Business Systems Manager, G&A the NetSuite Administrator administers, supports and maintains Toast's NetSuite platform and users. The Netsuite Administrator will be responsible for maintaining and developing the NetSuite platform and external integrations and function as a key contributor to many high value business initiatives for the Toast Business Systems team. They will work closely with the Accounting and Finance teams to ensure the highest level of data accuracy and in maintaining and improving the functionality of various financial systems. The NetSuite Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of Toast’s financial systems to the organization.

Heavy, proactive calendar management. Provide support in the preparation of meeting materials and other documentation. Coordinate and prioritize meetings for our leadership team; assist in coordinating meeting logistics. Manage travel arrangements. Coordinate planning and logistics for internal and external events. Assist in managing logistics for key customer and partner meetings. Manager, coach and develop a team of executive assistants. Identify & make recommendations for process improvements related to scheduling, calendar management, and all executive assistant support. Collaborate with Chief of Staff and business stakeholders to identify and drive best practices. Create and execute on process improvement strategy across the executive support function. Lead large scale projects and events across in partnership with Chief of Staff.

The IT Infrastructure Manager will lead a growing team of network and communications engineers and administrators as Toast expands across the U.S. and Globally. This role will oversee the team’s operations related to new office buildouts, and will launch & manage projects designed to improve stability and efficiency, and quality of operations across Toast.

As an Inside Sales Representative, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us. 

Source, interview, and present candidates distributed across for G&A positions. Implement and facilitate consistency of recruiting policies and procedures. Successfully prioritize, manage and complete searches efficiently based on established benchmarks and metrics Develop sourcing strategies, plans and pipeline. Successfully draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR Business Partners. Share ideas and collaborate on implementing strategies related to the sourcing of talent that will contribute to the long-range growth of the company.

Bring a passion for delivering a best in class recruitment experience to candidate, hiring managers, colleagues and leadership. Develop strong relationships and communication with managers in order to manage and drive current and future hiring needs. Successfully prioritize searches efficiently based on established benchmarks and metrics in order to meet business goals. Develop sourcing strategies, plans and pipeline. Leverage data and metrics to ensure alignment, exceptional candidate experience, and to influence a consistent and fact based approach to hiring. Share ideas and collaborate cross functionally related to recruitment of talent that will contribute to the long-range growth of the company.

Toast’s Customer Financing program is an important customer acquisition tool leveraged by our Sales team. The Customer Financing team, which facilitates interactions between prospective customers, Sales Representatives and external financing partners, has been critical in enabling the success of this program. Reporting to the Customer Financing Team Lead, the Financing Coordinator will help with day-to-day operations as well as projects to help improve processes and scale the program. Our goal is to continuously increase financing adoption and this role provides the opportunity to make an impact on the growth of the program and Toast’s long-term success.

As an Electrical Hardware Engineer, you participate in the design, analysis, and prototyping of new products. You’ll work in a product-oriented development environment and collaborate with suppliers and outside sources to design and deliver products through production. We are in a very competitive field, so we need you to innovate and develop iconic computing devices for the fast-paced POS hardware field. You’ll need to have a solid electrical design background, as well as familiarity with fast-paced development lifecycles. You will be expected to work closely with cross functional teams in operations, product development, program management and hardware to define and deliver outstanding products. We empower small teams to do a lot in a fast-paced work environment.

As Engineering Manager, you will lead the Data Sync team to deliver work that impacts Toast’s success, and you will grow the capabilities of your team’s engineers over time. You love finding ways to make your teams more efficient. You help connect their work to Toast’s broader mission. You care deeply about helping the people whom you manage grow into excellent engineers and great teammates. You are interested in the technical work, with enough experience to make sure that engineers are moving in the right direction. On a given day, you might be reviewing design documents and PRs, coordinating discussions between teams, collaborating on roadmaps with architectural and product stakeholders, and conducting 1:1s with team members.

As a Director of Product Design, you’ll be passionate about solving complex business problems across the customer journey. Specifically, you enjoy the world where hardware and software come together, including complexities around onboarding on new hardware, designing for multiple devices and payment types, and the constraints of legacy models. You’re right for this role if you love guiding teams from conceptualization through release — demonstrating your experience in innovation and value delivery; you’re naturally a systems-level thinker; if you’re humble and understand that there’s always more to learn; and if you can’t wait to coach and grow our talented UX team.

Manage & mentor a team of product managers and product analysts focused on growing our Core Software business. Meet regularly with customers and prospects to present product vision & roadmap. Present Quarterly Business Reviews to Executive leadership team on quarterly progress and business results . Create & present business cases and business models for new product investments, and measure/quantify success of product launches. Work with Product Leadership and product teams to define and integrate best practices and processes related to OKRs (objectives & key results), customer feature requests and internal tools. Recruit, nurture and retain best-in-class talent. Collaborate with Sales & Marketing to determine next generation of product investment and Go To Market Strategy for restaurants and their guests. Work directly with internal teams to iterate on product requirements & design feedback. Lead by example. At times, working alongside the team in defining requirements, workflows, interaction, user journeys, process/screen flows, and wireframes.

The Director of Business Systems is a senior role at Toast and will be responsible for developing and building efficient teams to execute on the ongoing Business Systems Roadmap. They will need to work very closely with the leadership of their respective stakeholders, and build empathy and understanding of the business challenges, and ensure the Business Systems Team is setup to provide a high quality output to satisfy the needs of the business.

The ideal candidate is a go-getter, who is not afraid to roll up his/her sleeves. S/he is excited by tough problems and is able to thoughtfully break down complex projects. The ideal candidate will have a track record of delivering results, complete ownership of work and outputs, finding a way to work through barriers, finding ways to work efficiently, and excellent business judgment. S/he should have a demonstrated ability to think analytically about the business, have a critical eye for detail, and have high expectations and standards.

The Director, Enterprise Systems Architect will contribute to Toast’s success by ensuring enterprise technology investments and designs, are made for optimal support of the business strategy and rapid scale. The Director, Enterprise Systems Architect contributes to the overall systems architecture vision for Toast, and collaborates heavily with R&D and IT, to ensure a seamless architecture experience across the operational side of the business and our core product.

Toast's Financial Planning & Analysis (FP&A) team is seeking a Director who will lead a team responsible for the company's forecasts, annual budget cycle, management and Board reporting, as well as provide financial partnership to the organization. Specifically - they will play a significant role in designing, implementing, and executing planning and reporting processes with an integrated financial system, and will become the in-house expert on how our systems integrate to deliver insight to the business.

Data obsessed, a process minded player who will take a messy data set and find signal in the noise. Must have a drive and curiosity to dig and keep digging to find insights. An Excellent troubleshooter - constantly working to improve processes across the Customer Success organization. An effective communicator - You will regularly report out on project status - Must be able to clearly communicate what they you are finding, verbally and in writing/ graphs. Can position a hypothesis and get buy in.

Toast is seeking a talented visual designer to create beautiful and effective visuals that take our brand to the next level. In this role, you’ll be involved in every aspect of the visual design process across different types of media formats (website, video, print, etc.) from brainstorming concepts, to interacting with internal teams, to executing creative assets deployed across our restaurant community. The ideal candidate should have the ability to push the boundaries of what’s possible while upholding our high standards for quality, executing across a full range of skills in graphic design, illustration, animation, typography, and photography. This is an ideal position for someone with 3-5 years of experience and looking to accelerate their career

As a Business Systems Manager you will manage a team of Salesforce Administrators and developers responsible for providing technical solutions that meet the evolving business needs of the organization. You will collaborate with business stakeholders to scope and implement new technical initiatives, streamline, automate, and simplify processes and educate employees on the effective use of the technologies and processes necessary for the business to operate.

We are looking for a Chief of Staff to support the CBO/CFO at Toast. The ideal candidate is just as strong at analytics as as s/he is at influencing senior leaders. This role will be responsible for running the operating system for the CBO’s organization as well as driving strategic initiatives. In this highly visible role, it is equally important that this person be a strong individual contributor as much as a team player. S/he must be able to work collaboratively with cross functional departments to guide project execution, reduce obstacles to completion, and ensure initiatives meet committed timelines.

Toast is looking for an entry level Business Operations Representative to fill a brand new role and play an integral role in scaling Toast’s rapidly growing business. You will join a dynamic Business Operations team that is the “go-to” team for Sales and Customer Success, providing administrative and process support to close and onboard new business efficiently and effectively. We are a collaborative team that takes our work seriously and has fun doing it.

The Business Operations Team Lead will oversee a team of individuals responsible for handling the operational support for the SMB channel. This person will help scale and manage the Business Operations team which is the “go-to” team for Sales and Customer Success, improving processes to close and onboard new business efficiently and effectively.  This role provides a great opportunity to demonstrate leadership skills in building and challenging a high performing team and managing with metrics. It will require structuring a team for success, helping them problem solve and resolve issues as they arise, and acting as an escalation point. Responsibilities include strategic initiative execution, team management, process improvement, and assisting sales in closing new deals.

We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

The Toast Payments Manager will help scale and manage the Toast Payments team. Responsibilities include strategic initiative execution, team management (analyst level), assisting customers as needed, and management of day-to-day operations. 

As an Inside Territory Account Executive, you will part of a team that is transforming the way restaurants operate. You will target restaurants with 1-10 locations within an assigned geographical territory and own the entire process from prospecting to close.  You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth. With uncapped earnings and a clear, results-oriented career path, we are invested in promoting from within and providing ongoing mentorship. The culture of our sales team is just as competitive as it is collaborative; although everyone strives to be the best, we still play and win as a team.

The Director of Workplace Strategy and Program Management will execute on strategic Real Estate objectives and oversee multiple projects and activities. They should be highly analytical and focused with keen insight into human behavior and motivational forces. They will directly manage a team of Project resources, including Workplace Strategy and Design and will support the Real Estate team on managing an active portfolio of properties and projects.

Toast is seeking a highly motivated and talented Outbound Business Development Manager that will hire, develop, coach, and train a driven team of individuals early in their careers to become world-class sales professionals. The Outbound Business Development team is one of the first interactions our prospective customers have with Toast and is a key driver of our success.