Jobs at Toast

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As a member of the Product Excellence (Product Operations) team, you will work on critical initiatives that improve Product team efficiency, effectiveness and accountability. Your primary charter will be to establish and operationalize Customer Feedback loops across Toast that consistently identify and address top Voice of the Customer (VoC) themes, improve the customer experience and have a meaningful impact on margin, cNPS, and customer retention. This is a new role and highly strategic in its ability to make a significant business impact.

As a Sr. Front-End Web Developer you will have an opportunity to develop interactive web experiences, build and expand on the Toast Marketing web properties, and assist in conversion rate optimization of our sales funnel.  The ideal candidate will have experience building interactive web pages using tools like Three.js, GSAP, D3.js, or others; have an understanding of web development in a PHP-based CMS, and possess strong communication in order to be able to effectively deliver on cross-team marketing initiatives.

We are looking for the Director of Payments, Pricing to join the Toast Payments team. S/he/they will focus on all Toast Payments pricing and packaging initiatives for existing and new Payments products in partnership with many teams at Toast. S/he/they will develop a data-driven approach to execute Payments pricing optimization from planning and development, implementation to measurement and ongoing iteration.  The role will report to the VP Payments, Commercial + Operations and will have substantial leadership exposure. We are eager to meet driven candidates who crave impact, thrive in ambiguity and want to experience a start-up in hyper-growth.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

As a member of the Product Excellence (Product Operations) team, you will work on critical initiatives that improve Product team efficiency, effectiveness and accountability. Your primary charter will be to establish and operationalize Customer Feedback loops across Toast that consistently identify and address top Voice of the Customer (VoC) themes, improve the customer experience and have a meaningful impact on margin, cNPS, and customer retention. This is a new role and highly strategic in its ability to make a significant business impact.

Toast is looking for self-motivated individuals who love building great software and want to have fun while doing it. We work extensively with Android, iOS, and web front ends, where we work hard to provide a well-designed user interface for our customers. Our infrastructure runs in Amazon Web Services where we run Java microservices in Docker containers; our customers rely on us to keep this infrastructure fast and stable so that their point-of-sale system "just works", despite being a complex distributed system.  We need talented engineers to build and maintain the highest quality product as our vision moves forward.

Toast is looking for self-motivated individuals who love building great software and want to have fun while doing it. We work extensively with Android, iOS, and web front ends, where we work hard to provide a well-designed user interface for our customers. Our infrastructure runs in Amazon Web Services where we run Java microservices in Docker containers; our customers rely on us to keep this infrastructure fast and stable so that their point-of-sale system "just works", despite being a complex distributed system.  We need talented engineers to build and maintain the highest quality product as our vision moves forward.

Design, build, and deliver features of Toast POS. Ensure quality by building automated testing for changes. Roll features out to customers, including monitoring for success. Collaborate with UX and PM on the definition and design of features. Collaborate with team to plan and estimate work. Work with experienced engineers to get design and code review.

Reporting to the Senior Director of People Success, you will be a senior business partner to Customer Success, primarily to the CARE organization with secondary support to Onboarding, Restaurant Success, and  Operations & Enablement at Toast.  Partnering directly with VPs and their leadership teams at the helm of those groups, the ideal candidate will bring strong functional human resources expertise, business acumen, consultative skills, and customer service orientation to advance employee engagement and performance, management capability, and efficient people process. The person in this role should have proven experience understanding business concepts and aligning business needs with HR support and solutions to move the business ahead in a hyper-growth environment. The candidate should also be able to demonstrate interpersonal awareness to effectively build and sustain strong partnerships with trust and credibility across the business, particularly at senior leadership/executive levels.  Said in a sentence, the candidate should be prepared to unlock the full potential for each Toaster inclusively and creatively, fostering peak moments and inspiring people to be their best selves.

Toast's Customer Financing program is an important customer acquisition tool leveraged by our Sales team. The Customer Financing team, which facilitates interactions between prospective customers, Sales Representatives and external financing partners, has been critical in enabling the success of this program. Reporting to the Customer Financing Team Lead, the Financing Coordinator will help with day-to-day operations as well as projects to help improve processes and scale the program. Our goal is to continuously increase financing adoption and this role provides the opportunity to make an impact on the growth of the program and Toast's long-term success.

Design, build, and deliver features in Toast’s menu management products. Collaborate with UX and PM on the definition and design of features. Collaborate with frontend and full-stack engineers on the Menus team. Contribute to Toast’s internal frontend libraries. Mentor and guide less experienced engineers. Share best practices with other frontend engineers across Toast R&D.

Design, build, and deliver features in Toast’s menu management products. Collaborate with UX and PM on the definition and design of features. Collaborate with frontend and full-stack engineers on the Menus team. Contribute to Toast’s internal frontend libraries. Mentor and guide less experienced engineers. Share best practices with other frontend engineers across Toast R&D.

Toast is seeking an experienced FinTech compliance professional to ensure the compliant design and implementation of new financial products and services, including commercial and consumer payment card programs, and to assist with maintaining and enhancing its existing FinTech compliance program. 

Toast is looking for a Payments Operations Analyst to play an integral role in scaling Toast’s rapidly growing business. You will be the “go-to” person for the Sales team as a Payments subject matter expert by prioritizing work in the queue, analyzing customer's credit card statements, and communicating with sales reps in a timely and professional manner. Analysts are also responsible for budgeting time to work on longer term projects, escalating to management when necessary, tracking operational metrics and presenting to the department.  Use of Salesforce, Excel, Powerpoint and SQL on a daily basis.

We are seeking an experienced business development and partnerships professional. This person will be part of the team responsible for developing, executing and managing partnerships that enable Toast’s product and fintech ecosystem. They will own, design and implement the strategic roadmap for engagement with all financial institutions. This person will lead cross-functional initiatives, managing internal stakeholders such as product, engineering, compliance, risk, legal, and ensure internal alignment.  

The Accounting Manager will primarily be responsible driving the month-end process, reconciliation review, and enhancement of financial statement preparation and internal review process. This position is also accountable for the ongoing oversight of process improvement margin analysis, and tracing costs back to underlying activities. The ideal candidate should have substantive knowledge of generally accepted accounting principles, practices, processes, and procedures and will be involved in laying the foundation of a scalable accounting function.

As a member of the DevOps team, you will be responsible for the smooth functioning of our staging and production environments, including all of our applications, infrastructural components such as databases, cache servers, queueing services, and network security. You will serve both Toast's customers and Toast's software engineering requirements.

Toast's Financial Planning & Analysis (FP&A) team is seeking a Director who will lead a team responsible for the company's forecasts, annual budget cycle, management and Board reporting, as well as provide financial partnership to the organization. Specifically - they will play a significant role in designing, implementing, and executing planning and reporting processes with an integrated financial system, and will become the in-house expert on how our systems integrate to deliver insight to the business.  

Toast is looking for an analytical, technical, and motivated team player to bring our company’s top strategic and operational objectives to life. You will transform business processes using technology and systems, acting as the interface between our various functional teams and our business systems team. You will work closely with cross-functional stakeholders to understand their challenges, help identify potential solutions, and translate business requirements into technical requirements. You will manage the delivery of the solutions to ensure that they are executed with high quality, and that they drive meaningful improvement in customer and internal team experience. You will be an expert on how data flows in our system, and be able to articulate solutions that are simple and scalable. Your work will be critical in helping Toast scale and grow as the leading player in restaurant technology. 

Toast is looking for a Senior Manager to lead our Lead-to-Quote operations team, and bring to life our company’s top strategic and operational objectives. You will be a thought partner to senior business stakeholders in our marketing, sales and fintech departments, helping them operationalize their vision and goals. Acting as a Product Manager for our business systems team, you will prioritize initiatives and build a roadmap based on top company goals and ROI. And then, you will work with your team to ensure those initiatives are operationalized and executed with high-quality to maximize impact. You will be highly influential in helping shape the future of Toast operations, with a seat at the table to transform our business. Your work will have a major impact in  improving our customer experience and driving internal team efficiency, and play a critical role in helping Toast scale and grow as the leading player in restaurant technology. 

The Staff Accountant, Inventory role will assist in the accounting operations of the company by helping with various general ledger activities while helping to streamline vital accounting practices and acting as a bridge into the warehouse operations. We are looking for candidates with an accounting or finance degree and with experience in a high-volume warehouse or distribution center to help build out best practices. This is an important role with high visibility throughout the organization that will require an individual excited about working collaboratively across teams.

The Payroll Specialist will be primarily responsible for all day-to-day payroll activities for US and international payrolls. This individual will report to the Payroll Manager and will be responsible for the end-to-end processing of all domestic and international employee payroll including expense reimbursements, supplemental pay, benefits, etc. This individual will be the main point of contact for employee payroll and payroll tax inquiries. This individual will partner closely with our People Team, effecting change and completing special projects aligned with company-wide goals and objectives.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with  technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with  technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud-based

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with  technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

We’re seeking a Sales Finance Manager to support our Go-to-Market team by leading the effort to optimize, implement and maintain a scalable commission structure. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to impact strategic GTM decisions in a hyper-growth environment at scale.

As a Senior Web Designer, eCommerce you will be responsible for bringing the design of our digital experiences to life. In doing so you will drive improvement in performance, brand identity and consistency and conversion. The ideal candidate will have experience with both UI and UX and demonstrated the ability to be a leader and individual contributor on large design projects across a team. You’re a perfect fit if you have a passion to consistently improve the user journey and are able to link creativity with innovation. You enjoy working in a collaborative environment - especially with developers - and know that the best outcomes can also be informed by data. Above all else, you love the creative process. You enjoy coming up with creative solutions that make a business impact and drive a strong connection between a brand and its consumers.