Toast

We are looking for an enthusiastic, organized, and detail-oriented Benefits Specialist to join our People and Culture Team. Reporting to the Director, People and Culture, the Benefits Specialist will be responsible for the administration, compliance, and management of all benefit programs for our employees throughout the US and Dublin. The Benefits Specialist will be friendly and helpful, comfortable with handling highly confidential information and will know how to prioritize work and understand the balancing act of managing multiple projects simultaneously. The ideal candidate thrives in a fast-paced environment, and has excellent analytical and communication skills.

As an RVP, Inside Sales, you will be building and leading a team that is transforming the way restaurants operate. You will be responsible for leading a team of Inside Sales District Managers and Inside Territory Account Executives to meet and exceed unit, revenue, eNPS and cNPS objectives. In this role the RVP is expected to hire and train their team and provide ongoing coaching and support to ensure the District Sales Managers and Territory Account Executives are able to meet and exceed their individual sales objectives.

We are looking for a Senior Software Engineer to play a major role on the team responsible for scaling our Android platform and the supporting infrastructure. Toast’s platform supports tens of thousands of devices per day, and this number grows constantly as we add new restaurants to the platform. Android Platform has three major scopes. We are responsible for the Android app architecture and providing developers with a great platform to create features effectively. We also manage all the data produced from our devices, which allows our teams, engineering and otherwise, to have better insights into customer day-to-day interactions. We own our upgrade process and related release management process for our app rollout.

Toast is looking for a Principal Software Engineer to play a critical role on the team responsible for our Core Ordering APIs as well as working in a cross functional fashion to help drive cross-org API standards. This role will be critical in meeting the requirements of our large Enterprise (chain) customer and help to fuel the transformation of Toast into an API-first organization. Toast currently has several different public facing APIs enabling dozens of unique partners across a number of different verticals including digital ordering, labor management, and loyalty. These APIs enable hundreds of different features for thousands of our customers. With more partners joining the platform and APIs being planned everyday we need we will need to build a system that is both increasingly extensible, robust, scalable and deliverable continuously. We need your help to improve our platform and add the next generation of features to this absolutely mission critical part of our product.

Role-based-access-based self-service deployment for developers into multiple environments. Scaling into sharded, large relational databases. A system that allows restaurants to take payments even while our primary credit card processor is offline. Automating complex transformations with AWS Lambda and Step Functions.

As a Front-End Web Developer you will have an opportunity to develop interactive web pages, assist in the build out of Toast’s new Blog, work on an e-commerce platform, and help optimize the highest converting web pages on the Marketing website. The idea candidate will have experience building interactive web pages, have experience developing websites on a PHP-based CMS, and have experience working with other teams within marketing to deliver on cross-team marketing goals.

In this role, you will be responsible for providing data-driven insights to inform key strategic decision making across the company, with an emphasis on market research. You will be designing, executing and analyzing primary market research to help answer our biggest strategic questions. The ideal candidate enjoys playing a significant role in setting company strategy, has a proven track record of uncovering market insights, and thrives in a hyper-growth environment. If you’re a data-driven market researcher with strong communication skills and a “get stuff done” attitude, read on!

Toast's Financial Planning & Analysis (FP&A) team is seeking a Director who will lead a team responsible for the company's forecasts, annual budget cycle, management and Board reporting, as well as provide financial partnership to the organization. Specifically - they will play a significant role in designing, implementing, and executing planning and reporting processes with an integrated financial system, and will become the in-house expert on how our systems integrate to deliver insight to the business.

The Finance & Strategy team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company. We’re seeking a Director of Strategic Finance who will support broad initiatives including business planning, corporate strategy, and strategic projects. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to drive long-term shareholder value in a hyper-growth environment at scale.

Develop strong relationships and communication with managers to anticipate hiring needs. Source, interview, present and close candidates for Engineering, QA, Product Management and other roles, as needed. Create sourcing strategies, plans and pipeline. Prioritize, manage and complete searches efficiently based on established benchmarks and metrics. Successfully draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR Business Partners. Share ideas and collaborate on implementing strategies related to recruitment of talent that will contribute to the long-range growth of the company.

Re-architecting data models that track kitchen tickets to address issues syncing data between the tablets and our backend servers. Instrumenting and stress-testing our Kitchen Display Screen to set internal benchmarks for performance. Optimizing kitchen workflows by routing complex menu items and printed tickets, based on prep times, to their respective kitchen prep stations (i.e. making sure all of your entree items are timed correctly in the kitchen, so your food arrives at the right temperature).

Toast is looking for a Senior Android Engineer to play a significant role on our Kitchen Operations team. This team is at the core of Toast - they’re responsible for ensuring orders are processed quickly, accurately and in a timely manner. We utilize technology to help our restaurants be more efficient and productive while consistently offering their customers the best dining experience. This means that our technology has to work seamlessly, even as our platform scales to thousands of concurrent diners or hundreds of thousands of restaurants.

The Senior Analyst, Marketing will play a key role in the data-driven growth of marketing’s contribution to Toast’s growth as a member of the Marketing Operations team. By looking across Toast’s data sources, the Senior growth analyst will be responsible for driving insight from the activity across all marketing channels. This role will be responsible for developing insights, drive decisions with data, and build capabilities that allow us to deliver the right marketing messages and insights to restaurants.

We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

We're looking for a Sales Enablement Associate/Project Coordinator to join our growing team and provide program support and administration for enablement efforts across the sales organization. This role is vital to the success of the team, overseeing logistics and operations for the many programs and events led by our Sales Enablement Team.

Crafting, building and maintaining high performance, flexible and scalable mobile apps. Thinking in terms of our end-users; servers, managers, and food runners. Actively contributing to product design and feature selection discussions. Participating in code reviews to ensure implementations meet requirements. Championing best practices such as quality test automation and automate a release pipeline. Mentoring other team members.

Toast is looking for a Software Engineer II to be part of our Core Integrations team responsible for full stack development. You will be working on features on our Android tablets (Java/Kotlin), backend server code (Java), front-end UIs (React/Play/pure JS), and external APIs driven by Dropwizard microservices. That means that there are always opportunities to learn as we make an impact on our customers’ experience across Toast. Help design full-stack features for our up-and-coming products, dive deep into Android to improve our in-restaurant experience. Create robust and well-performing microservices used by thousands of restaurants and hundreds of thousands of employees every day. We need your help to revolutionize our management tools that are a critical part of every restaurant.

Toast is looking for a Staff Software Engineer to play a critical role on the team responsible for building our eCommerce platform and associated integration technologies. This platform enables restaurants to discover and order Toast products and services on the web. We at Toast believe a great e-commerce experience is a critical part of delivering a frictionless self-service experience for ordering Toast products to the restaurants we serve. We are combining Magento eCommerce platform with integrations to standard enterprise systems such as ERP (Netsuite), CRM (Salesforce) and Marketing automation (Marketo) to deliver a seamless experience for our customers, business operations, sales, and customer success teams. These systems, along with others, play a critical role in how we engage and maintain high quality relationships with the restaurants we serve. Every day we are working on interesting problems of scale, representing billions of dollars in value to our customers. We need your help to build and improve our platform and add the next generation of features to this absolutely mission critical part of our product.

Design intuitive experiences across mobile and responsive web platforms - delivering easy to follow wireframes, workflows, and prototypes. Collaborate with user research and product management to understand customers, translating understanding into design artifacts that shape thinking. Regularly conduct design reviews to obtain feedback, iterating on the designs to improve results. Define success metrics - tying efforts to business and customer value. Proactively identify and contribute ideas as a catalyst for driving positive change.

The Billing Support Team Lead will oversee a team of individuals responsible for handling the most complex billing questions, and acting as Tier III support for the function. The person will ensure a positive experience and high NPS for customers dealing with complex billing issues, while adhering to internal and external SLAs. They will work cross-functionally across departments to develop and facilitate processes that can scale with growth. They will be relied upon to identify trends and common issues that can be resolved with education, process, and system changes. 

Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be

As an Inside Sales Representative, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us. 

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on

As the GVP of Business Development, you will build and lead a team that is transforming the way restaurants operate. You will be responsible for leading a team of SDRs, SDR managers, SDR directors and supporting departments to meet and exceed unit, revenue, eNPS and career development objectives. In this role, the GVP is expected to hire and develop their team, provide strategic vision/planning and provide ongoing coaching and support to ensure SDRs, SDR Managers and Directors are able to meet and exceed their individual and team sales objectives. This individual must value operational excellence, possess strong leadership skills, a desire to develop new sales professionals and have the unique ability to think forward and accurately assess and act upon business performance/data. The SDR team is one of the most valuable components of the Toast go to market engine and will see growth from 100 SDRs today to 3x under the GVP’s leadership.

The Post-Live Services Coordinator is responsible for managing a queue of service requests, and resolution of these requests is made by scheduling and dispatching appropriate resources. These services may include, but are not limited to, onsite or remote installation/configuration, maintenance, repair, and training

Toast is looking for a Principal Software Engineer to play a critical role on the team responsible for building our eCommerce platform and associated integration technologies. This platform enables restaurants to discover and order Toast products and services on the web. We at Toast believe a great e-commerce experience is a critical part of delivering a frictionless self-service experience for ordering Toast products to the restaurants we serve. We are combining Magento eCommerce platform with integrations to standard enterprise systems such as ERP (Netsuite), CRM (Salesforce) and Marketing automation (Marketo) to deliver a seamless experience for our customers, business operations, sales, and customer success teams. These systems, along with others, play a critical role in how we engage and maintain high quality relationships with the restaurants we serve. Every day we are working on interesting problems of scale, representing billions of dollars in value to our customers. We need your help to build and improve our platform and add the next generation of features to this absolutely mission critical part of our product.

Toast Overview:  Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a

Data obsessed, process minded player who will take a messy data set and find signal in the noise. Must have a drive and curiosity to dig and keep digging to find insights. Candidate must be able to “own” the data of our CS Operations including, running, automating and upgrading our reporting suite. Must be able to clearly communicate what they are finding, verbally and in writing/ graphs. Can position a hypothesis and get buy in.

The Business Intelligence Analyst will play an integral role in our budding Business Intelligence team. This person will help build the platform that fosters thousands of data driven-decisions at Toast. We are looking for a highly motivated, energetic candidate with experience analyzing datasets of various sizes and levels of cleanliness.

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on

As a Payroll & Labor Sales Manager, you will be part of a new and growing team at Toast. This person wants to be part of a team that is transforming the way restaurants manage and connect with their employees. You will be helping Toast to build and develop an inside sales team in Boston, MA. We are looking for candidates that have demonstrated success in payroll/HRIS sales or a track record of managing strong customer facing and service oriented sales teams with experience in the restaurant industry.

Building and maintaining the infrastructure of our high performance, highly reliable data analytics platform. Polishing and improving the data model used across the company with an eye toward long term scalability. Improving, augmenting and overhauling our existing reporting system to raise insights for our customers that couldn’t be accomplished without the power of the new platform. Working individually or sometimes as the technical leader of a small group of engineers across a broad spectrum of projects. Collaborating with many of the most critical aspects of the business, ranging from the CTO all the way to Customer Success and Marketing.

Toast is seeking a Senior Campaign and Programs Manager to drive the overall strategy, development, execution and optimization of integrated marketing campaigns. In this role, you will be responsible for determining and developing campaigns, including strategy, messaging and marketing mix, along with all the components of the campaign and supporting programs that will generate pipeline to land, nurture, close new business and expand opportunities within existing accounts. We are looking for an experienced, talented, results-driven, flexible, and creative marketing professional, who possesses diverse knowledge and experience across marketing mix, content strategy, communications, and program management skills, with product and solutions level messaging expertise. The ideal candidate will be comfortable owning goals, strategy, and programs, as well as supporting the day-to-day tactical needs of a busy team. This is a perfect opportunity for a talented marketer looking to make a mark at a rapidly growing company.

Create and execute strategy for using data to create value for the Toast marketing team. Understand business requirements and identify the best strategies and relevant data to solve the issue at hand. Explore and analyze diverse data sets to find patterns, develop insights, and formulate hypotheses about trends in the restaurant market.  Collaborate with the business intelligence and analytics teams to write data queries, test those hypotheses, and confirm accuracy of data. Investigate those insights further by researching comparative data within the market and within Toast teams, looking for trends and new pieces of information. Produce deep statistical analyses and data visualization to tell data-driven stories, and communicating analyses effectively to a broad audience.  Regionalize data findings to accelerate marketing and sales in key markets. Communicate actionable insights to non-data oriented content creators both internally with the Toast content team and externally with our content partners. Conduct data-intensive ad-hoc analysis on content performance to better understand audience segmentation and guide optimization of programming mix.

As a Full Stack Web Developer you will have an opportunity to develop interactive web pages, assist in the build out of Toast’s new Blog, work on an e-commerce platform, manage and optimize our dev stack and production pipelines, build SPA’s, and develop Craft CMS plugins. The idea candidate will have experience building interactive web pages, have experience developing websites on a PHP-based CMS, have experience in AWS and managing a dev ops stack, and have experience working with other teams within marketing to deliver on cross-team marketing goals.

The Marketing Operations team plays a key role in Toast’s Go-to-Market Strategy. By conceptualizing and executing operational strategies and plays, the team supports the full range of Marketing functions. The team is a resource to team members and thought partners in developing strategy and technology investments. The Marketing Operations Manager will lead key projects for the Marketing and Go-to-Market organization ensuring high quality leads reach our sales force. S/he will work cross functionally and with Marketing Operations team members to manage the implementation of systems, tools and reporting structures for new products, ecommerce solutions and new marketing channels.

Toast is looking for a passionate Program Manager to drive marketing website initiatives forward. The ideal candidate is someone who thrives within a fast-paced environment, is always looking for ways to improve, and enjoys being collaborative. You will work to scope, drive, and deliver web projects with cross-functionally partners across the entire organization. Sitting in the center between marketing/business, development, and design, strong communication and organization skills are the keys to success. 

The Billing Support Rep will be responsible for handling the most complex billing questions, and acting as Tier III support for the function. The person will ensure a positive experience and high NPS for customers dealing with complex billing issues, while adhering to internal and external SLAs. They will work cross-functionally across departments diagnose and resolve customer issues. They will be relied upon to identify trends and common issues that can be used to educate stakeholders and prioritize process & system changes.

We are looking for a Business Operations Team Lead to fill a brand new role and play an integral part in scaling Toast’s rapidly growing business. This person will lead the operational support for the Mid-Market/Enterprise and Reseller channels. You will join a dynamic Business Operations team that is the “go-to” team for Sales and Customer Success, building and executing a process to close and onboard new business efficiently and effectively. In this role, you will work cross-functionally with various departments, including Sales, Services, Billing, Financing, Legal and Payments. This person will work closely with senior leadership across those functions, and drive them to alignment in order to execute deals quickly and in a fiscally responsible manner.

Toast is looking for a hands-on leader to join our Product Security team as the Product Security Architect, reporting to the CTO. The Product Security team at Toast is focused on ensuring that Toast is the most secure platform for restaurants to entrust with their critical data and business operations. As the leader of this team, you will define and drive the evolution of Toast's product security architecture. You will collaborate with Product Management, Engineering and DevOps to design and execute our strategic and tactical security initiatives. You will work with peers in Corporate IT Security and Compliance to ensure company wide security and compliance objectives are met.

Toast consistently adding 15+ team members per month. As a member of the Toast Sales Recruiting team, you will be responsible for bringing in candidates that are top notch Inside and Field Sales position across the United States. We have built a recruiting team that is metric driven and focuses on closing the best candidates in the market. You will be part of a collaborative team environment and a strong service-oriented culture that ensures delivery of efficient, effective, quality driven service to internal customers of Toast.

Toast is looking for a Director to lead our creative team, champion campaigns and ideas, and further our brand’s tone, look, and feel. The ideal candidate is someone who thrives within a fast-paced environment, is always up for the next creative challenge, and enjoys being collaborative and hands on. You will work to define and own the company brand, partnering across the organization to create brand consistency in the products we bring to market. Above all, you will inspire and by example by developing a world-class creative team, providing clear direction and creative feedback that pushes our work to new heights.

Gather and analyze requirements from business teams and stakeholders to determine QA needs for all Salesforce change requests. Draft testing designs, regression test plans, and other QA related documents. Implement, improve and maintain new and legacy testing classes/suites for both the Developer and Administrator teams. Build UI testing scripts using tools such as Provar or Selenium to test functions not covered by test classes. Develop and automate application end-to-end or unit testing framework (in Production and UAT orgs) to maintain stability during continuous integration. Lead weekly & monthly release regression test cycles. Collaborate and establish an automated pipeline for production level releases in Salesforce. Identify platform issues and craft proactive technical resolutions and communication plans to remedy.

Conduct high volume prospecting for qualified leads (100+ outbound calls per day). Work closely and collaboratively with the field sales team to develop and implement appropriate prospect communication plans. Work internally with other departments to ensure proper quality and quantity of demonstrations. Schedule online and onsite product demonstrations for Inside and Field Sales Representatives. Conduct needs assessments calls with specific prospects as assigned.

As an Inside Sales Representative, you will be part of a team that is transforming the way restaurants operate. You will help Toast find, build relationships with, and sign up new customers. Your primary goal will be to generate leads, develop an account portfolio and meet both monthly and quarterly quotas by selling Toast products and services to the SMB market. If you like mobile technology, have experience in the restaurant industry, and can communicate clearly, effectively, and persuasively, join us. 

The Biz Ops Process analyst (focused on Billing) is a new role that will help define the strategy and priorities for the revamp of our billing systems and processes. This role will be a mix of building and maintaining dashboards for our business, conducting analyses to help drive decision-making and track progress, and owning cross-functional process improvements. This is a great white-space opportunity to shape the future of billing operations at Toast, and this person will be critical in helping us reach our goals in improving the experience for our customers and internal teams. You will tackle one of the key priorities at Toast, and have the opportunity to make a tremendous impact on customers and internal stakeholder experience. 

Toast is seeking a dedicated Compliance Manager for Toast Capital, a new and exciting financial services program that complements our core POS business by providing restaurants with access to growth capital. In this role, you will partner with Toast Capital’s Lead Counsel to advise and guide the Toast Capital team through product launches and with ongoing program support.

The Compliance Officer will be a self-starter and effective leader with experience driving change across multiple product lines and clearly communicating that program to internal and external audiences. The ideal individual will come to Toast with broad knowledge across key domains: payments, banking/lending, audit and assurance, and general corporate governance.

The Privacy Specialist will be a self-motivated, driven and experienced professional with domain-specific expertise across a wide range of privacy subject matters. The Privacy Specialist’s primary role will be to support Toast’s Privacy Counsel with the development and implementation of a comprehensive global privacy program. The ideal candidate will be a team player that is comfortable supporting a fast-growing business and partnering with various business units across the organization. This is a great opportunity for someone to gain actual hands-on experience within a number of privacy-specific domains and to help build out Toast’s privacy function.

Analyze marketing funnel, funding and credit performance data to develop new insights that lead to improved risk management, profitability, and customer experience outcomes. Develop and interpret reports to monitor risk strategy performance and recommend adjustments. Work closely with credit leadership to design tests to measure potential business enhancements, analyze results, and drive adoption based on strategic impact. Work collaboratively with Product, Business Intelligence, Data Science, Strategic Finance, and Technology teams to develop and implement new risk management capabilities and refine existing ones. Be an organizational expert on tracking tools; educate and evangelize a data-driven approach throughout the user experience. Perform ad-hoc data studies based on requirements from management. Work with the Toast Capital Management team to support decisions with data.

The Director, Data Science will play an integral role in our budding Data Science team. This person will manage a team of data scientists and partner across Product and Engineering as a critical contributor to the development of machine learning algorithms using our huge reservoir of data. You will help build product offerings across the Toast platform including Toast Capital, Toast Takeout, our customer-facing reports and more.

As an Electrical Hardware Engineer, you participate in the design, analysis, and prototyping of new products. You’ll work in a product-oriented development environment and collaborate with suppliers and outside sources to design and deliver products through production. We are in a very competitive field, so we need you to innovate and develop iconic computing devices for the fast-paced POS hardware field. You’ll need to have a solid electrical design background, as well as familiarity with fast-paced development lifecycles. You will be expected to work closely with cross functional teams in operations, product development, program management and hardware to define and deliver outstanding products. We empower small teams to do a lot in a fast-paced work environment.

Reporting to the Director, People & Culture, the Compensation Consultant will be a key resource for the company's salary and incentive programs. The ideal candidate will have solid experience in data analytics and compensation strategies to build and support all compensation and incentive programs including international, sales, and stock options.

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us! You will be helping Toast to grow our business across the US and internationally.

Toast is seeking a highly motivated and talented Outbound Business Development Manager that will hire, develop, coach, and train a driven team of individuals early in their careers to become world-class sales professionals. The Outbound Business Development team is one of the first interactions our prospective customers have with Toast and is a key driver of our success.

Toast Overview:  Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a

Write code that is used for processing hundreds of thousands of payments per day, interfacing with multiple hardware reader platforms. Work closely with other teams to ensure seamless integration with our point-of-sale and backend. Participate in code reviews to ensure implementations meet functional requirements. Provide technical leadership and guidance to the team on how to build systems that solve current needs while being flexible to future changes. Guide the growth of two to four engineers, including mentoring, career development, and performance management.

Toast is looking for a Senior Software Engineer to play a meaningful role on the team responsible for our Labor and Payroll workflows. Our team is as full stack as you can get, working on features on our Android tablets (Java/Kotlin), backend server code (Java), frontend UIs (React/Play/pure JS), and external APIs driven by Dropwizard microservices. That means that there are always opportunities to learn as we make an impact on our customers’ experience across Toast.  Help design full-stack features for our up-and-coming Payroll product, dive deep into Android to improve our in-restaurant labor experience, and be one of the first to break our monolithic codebase into focused microservices. A restaurant’s employees are a critical part of every restaurant, and we need your help to revolutionize our management tools that are used by thousands of restaurants and hundreds of thousands of employees every day.

Toast is looking for an experienced senior engineer who can help us grow and scale a modern front-end stack while contributing to the development of features and infrastructure. You will be working on software that thousands of diners use to order food every day. We need talented engineers to build and maintain the highest quality product as our vision moves forward.

The Staff Accountant will assist in the accounting operations of the company by helping us with various general ledger activities while helping to streamline vital accounting practices. We are looking for candidates with an accounting or finance degree and experience in at a high–growth technology company. This is an important role with high visibility throughout the organization.

The Senior PM will be responsible for creating new experiences that empower restaurants to leverage the full power of digital ordering while also advancing our existing, high-growth digital ordering offerings. This is a highly unique opportunity to contribute to the early growth of a major new strategic area that could significantly impact Toast’s future growth. We are looking for exceptional candidates with a track record of independently defining, developing, launching, and scaling new B2B software products in the restaurant and hospitality industry.

In this role you will: Source, interview, and present candidates distributed across the US for Sales positions Implement and facilitate consistency of recruiting policies and procedures Successfully prioritize, manage and complete searches efficiently based on established benchmarks and metrics Develop sourcing strategies, plans and pipeline Successfully draw on extensive knowledge of Talent Acquisition and functional areas of the business, forging dynamic relationships with business leaders, hiring managers and HR Business Partners Share ideas and collaborate on implementing strategies related to the sourcing of talent that will contribute to the long-range growth of the company

Our Operations & Strategy team is looking to add a CS Support Ops Senior Program Manager to drive strategic objectives and oversee multiple projects and activities. The ideal candidate will act as an investment Chief of Staff for our Support leaders. In this role you will use data to drive technology investment and operational best practices setting up our Support org for continued success and differentiation. Specifically you will - organize, promote, build cases and implement and measure effective programmatic initiatives. He or she should be highly analytical and focused with keen insight into human behavior and motivational forces. This job involves both short- and long-term programs that inspire and educate our customers and internal Toasters.

We’re looking for a Director of Learning & People Development to build, promote, and manage the learning culture at Toast. S/he will be a leader with influence across the Toast organization to affect, implement, and overhaul learning development strategies and programs for all Toast employees. S/he will also work to enhance a culture of learning at Toast by leading and managing the instructional design, development, delivery and evaluation of onboarding events and programs, skill development frameworks for individuals and managers, learning methods and channel creation, and the implementation of a world-class training platform. Creativity, entrepreneurship, collaboration, and a get-stuff-done attitude are central to this person’s ethos. 

 The Restaurant Success Manager will operate as a key customer advocate for their assigned accounts driving customer satisfaction across their territory. This position will be responsible for key performance indicators of their assigned ~100+ customers. KPIs include customer NPS, expansion revenue, retention, and referral revenue. The RSM will own a defined geographic territory of highly valuable SMB customers.

The Sr. Manager E/MM Program Management reports to the Sr. Director of E/MM Customer Success and is responsible for leading all aspects of the Program Management team in the Enterprise and Mid-Market business segments, working in close partnership with E/MM Restaurant Success, Technical Services and Sales leadership. In this role the Sr. Manager will manage a team of Program Managers and Project Coordinators responsible for efficient and quality implementations of Toast hardware and software across the portfolio.

Reporting to the VP People Success, you will be responsible for acting as a true business partner to Toast's teams. The ideal candidate will bring strong functional human resources expertise, business acumen, cultural awareness, consultative skills, and customer service orientation. The person in this role should have proven experience understanding business concepts and aligning business needs with HR support and solutions to move the business ahead in a hyper-growth environment. The candidate should also be able to demonstrate interpersonal awareness to effectively build and sustain strong partnerships with trust and credibility across the business.

The Director of Restaurant Success will be responsible for leading the operations of the Restaurant Success team and providing world class service to our top SMB clients post sale. The ideal candidate will have superior people management skills and be able to navigate the cross functional landscape in working closely with Sales, Marketing and Services, Business Intelligence and Product. This will role will also focus on garnering trust from our Customers as well as being their advocate both internally and externally. This role will develop and utilize strategy using data/metrics to guide revenue growth and product adoption

Toast is looking for an entry level Business Operations Representative to fill a brand new role and play an integral role in scaling Toast’s rapidly growing business. You will join a dynamic Business Operations team that is the “go-to” team for Sales and Customer Success, providing administrative and process support to close and onboard new business efficiently and effectively. We are a collaborative team that takes our work seriously and has fun doing it.

Become a subject matter expert in the Toast Payroll product, the value proposition, and competing platforms to effectively support the "Go-To-Market" organization. Present the Toast platform to prospects and existing customers remotely and in-person. Work with the team to create Payroll focused enablement content to help educate the Go To Market organization on the product. Learn to identify the prospect’s business challenges and whether to position the value of the Toast platform and/or the partner ecosystem as a solution. Learn to clearly communicate gaps in product/market fit to Product Management and Product Marketing teams. Work closely with Sales Enablement regionally to provide training and product expertise.

Toast is looking for a Payments Operations Analyst to play an integral role in scaling Toast’s rapidly growing business. You will be the “go-to” person for Sales Executives, Restaurant Success Managers and Toast Support teams, assisting them in any issues/questions pertaining to credit card processing. We are looking for a motivated self-starter with excellent analytical skills and an eagle’s eye for consistency.

Toast is looking for a Principal Software Engineer with Android experience to play a critical role for our core teams. These teams build our most heavily used features - to take orders for our restaurant customers and to manage the complex workflows during restaurant service. We utilize technology to help our restaurants be more efficient while consistently offering their customers the best dining experience possible. We need your help to build Android solutions that will scale to millions of concurrent diners and hundreds of thousands of restaurants.

Write code that is used for processing hundreds of thousands of payments per day, interfacing with multiple hardware reader platforms. Work closely with other teams to ensure seamless integration with our point-of-sale and backend. Participate in code reviews to ensure implementations meet functional requirements. Provide technical leadership and guidance to the team on how to build systems that solve current needs while being flexible to future changes. Guide the growth of two to four engineers, including mentoring, career development, and performance management.

Toast is looking for a Senior Software Engineer to play a critical role on the team responsible for our Core Menu Configuration APIs and UI Pages. The Toast system currently supports a wide variety of configurations and pricing structures for a restaurant’s menu items. These menu items are then published and referenced by our Android tablets (keyed by waitstaff), consumers (online orders) and partners (via our APIs). These items are used in the process of creating and updating every single order that enters the system. In order to meet the demands of scale and complexity, we will need to build a system that is both increasingly extensible, robust, scalable and deliverable continuously. We need your help to improve our platform and add the next generation of features to this critical part of our product.

We are looking for an Associate Director to run Partnerships BD; you will work alongside other leads on the Partnerships team to grow our impact on Toast. The successful candidate will have experience in building a team, creating complex business partnerships, and guiding the team to drive deep ecosystem integrations. You’ll be comfortable dealing with uncertainty, and be able to put structure to complex, unstructured product problems.

The Toast Capital team is seeking a highly motivated Collections Analyst to provide servicing and collection support to a growing portfolio of restaurant customers. Toast Capital is a wholly owned subsidiary of Toast, Inc. that offers Toasts restaurant partners fast and flexible financing for any business need. The ideal candidate will have experience in a service organization with significant attention to detail and strong organizational skills. This individual will be an ambassador of the Toast Capital brand and proliferate Toast Capital’s goal to empower restaurants financially to thrive and do what they love. This individual’s efforts will have a significant impact on the long-term success of a rapidly growing product for Toast.

The Finance & Strategy team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company. We’re seeking a Strategic Finance Associate who will support broad initiatives including corporate strategy, business planning, capital raising, investor relations, and strategic projects. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to drive long-term shareholder value in a hyper-growth environment at scale.

Collaborate across all levels of the organization to develop build / buy / partner analyses based on the company’s strategic objectives and build cross-functional strategic priority alignment. Build and nurture the corporate development pipeline, including the identification and sourcing of new opportunities. Lead market research and analysis to holistically assess the restaurant tech landscape, including TAM sizing, market share analysis and competitive benchmarking. Lead the transaction execution process from end-to-end, including cross-functional business due diligence, third-party due diligence, deal structuring, financing and negotiation. Build and lead a high-performing team. Develop, implement and maintain corporate development processes and decision-making frameworks based upon industry best practices.

The CS Strategy & Operations PM will lead the full project lifecycle of high impact, cross functional process efficiency and customer experience initiatives, including: hardware and software implementations, workflow and process design upgrades, technical data migrations and new product/ services rollouts to help streamline, automate, and simplify processes. This is a hands-on position that requires strong skills in project management and change management across cross-functional stakeholders.

On the hardware product management team, you will interface with other Toast teams across Product, Engineering, UX, Marketing, Sales, Finance, Operations and Customer Success to build and shape innovative products. You will have the opportunity to interface with our restaurant customers (CIOs, CTOs, CMOs, managers and employees) directly to get feedback on product enhancements, issues and usability in order to inspire and inform how Toast continues to iterate and grow.

In this role you will be responsible for data analysis and insights throughout our end-to-end customer journey. You will need to be data-driven, detailed oriented, and focused on driving best-in-class programs and experiences for our customers. You will collaborate with multiple cross-functional teams to engage our customers and meet our objectives.

Toast is looking for a Senior Software Engineer to play a meaningful role on the team responsible for our Labor and Payroll workflows. Our team is as full stack as you can get, working on features on our Android tablets (Java/Kotlin), backend server code (Java), frontend UIs (React/Play/pure JS), and external APIs driven by Dropwizard microservices. That means that there are always opportunities to learn as we make an impact on our customers’ experience across Toast. Help design full-stack features for our up-and-coming Payroll product, dive deep into Android to improve our in-restaurant labor experience, and be one of the first to break our monolithic codebase into focused microservices. A restaurant’s employees are a critical part of every restaurant, and we need your help to revolutionize our management tools that are used by thousands of restaurants and hundreds of thousands of employees every day.

As a Service Designer, you’ll be passionate about understanding all things about our users and our internal teams that support them. You crave all the data - quant and qual - to identify our biggest opportunities across the customer journey resulting in visibly impactful improvements aimed at the intersection of digital and service experiences. You've previously brought cross-functional stakeholders through a design process that's resulted in opportunities that delivered business results. You’re right for this role if you can translate insights into artifacts that communicate and align; if you’re a highly skilled storyteller and facilitator that influences others to take action; if you’re humble and eternally curious.

Do you like to solve complex problems at scale? Toast is looking for a Principal Software Engineer to play a critical role on the team responsible for our Core Orders APIs and Pricing Algorithms. The Toast system currently accepts orders from a number of different sources including our Android tablets (keyed by waitstaff), consumers (online orders) and partners (via our APIs). Parts of this code are executed multiple times by every single order that enters the system. We are dealing with problems of scale and representing billions of dollars in value to our customers. As we continue to grow, we expect the demands for orders and entry points into our system to increase rapidly. In order (pardon the pun) to meet these demands, we will need to build a system that is both increasingly extensible, robust, scalable and deliverable continuously. We need your help to improve our platform and add the next generation of features to this absolutely mission critical part of our product. 

As a Business Systems Manager you will manage a team administrators and developers responsible for providing technical solutions that meet the evolving business needs of the organization. You will collaborate with business stakeholders to scope and implement new technical initiatives, streamline, automate, and simplify processes and educate other employees on the effective use of the technologies and processes necessary for the business to operate.

As a senior data scientist, you will partner with product managers, software engineers and fellow data scientists as a critical contributor to the development of machine learning algorithms using our huge reservoir of data. You will help build product offerings across the Toast platform including Toast Capital, Toast Takeout and our customer-facing reports. The person may manage 1-2 people depending on desire and if they have previous managerial experience.

Reporting directly to the VP of Business Services, you will be a critical part of the product leadership team as we roll out a key new labor product launch. We see this as a natural extension to our existing platform, with exciting new opportunities to deliver value to our customer and employees. You will be a critical leader as it relates to the strategic decision, planning and execution of this initiative both as we launch, as well as explore tangential opportunities. You will manage a team of product managers, working cross functionally with Engineering, Marketing, Sales, and Customer Success to build and shape a winning product. We are looking for a passionate and proven leader to grow, mentor, and inspire teams around a common goal.

We looking for a Senior Software Engineer to play a critical role on the team responsible for scaling our cloud platform and infrastructure. Toast’s platform processes tens of millions of requests per day, and this number grows constantly as we add new restaurants to the platform. We are responsible for developing the core services which support Toast’s growth and maintain high availability, monitor-ability, and security. We are the core of Toast as a rapid-growth company. We are looking for someone who has a knack for identifying and solving problems before others are even aware, writing well-tested code, and designing for reliability as we find and build the most scalable solutions in the industry.

Write code that is used for processing hundreds of thousands of payments per day.  Provide technical leadership and guidance to the team on how to build systems that solve current needs while being flexible to future changes. Be a force multiplier for the individuals on your team. Work closely with other teams to ensure seamless integration with our existing systems and external partners. Participate in code reviews to ensure implementations meet functional requirements. Participate in on-call rotations and incident response. Guide the growth of two to four engineers, including mentoring, career development, and performance management.

Learn from the problems that operating at scale teaches us, and implement solutions to those problems. Architect systems that can scale to hundreds of thousands of customers, with increasing flexibility and reliability. Diagnose performance bottlenecks and implement optimizations. Participate in code reviews to ensure technical implementations meet functional requirements. Spearhead complex projects that improve functionality and reliability for our customers. Effectively mentor and guide less experienced engineers.

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing features, and award-winning customer support. As a Toaster, you’ll tackle meaningful projects that will

Introduction and scale of a new microservice to encapsulate and consolidate access to the published data and our Restaurant Graph structure across all of our microservices. Design of registration and editing endpoints for schemas which all configurations will use. End-to-end prototype of our next generation stack for editing and managing configurations in React, GraphQL, and Protocol Buffers.

We’re seeking an Associate UX Researcher to help us create experiences that feel simple and are intuitive to use. You’ll support senior researchers in conducting research that covers all aspects of users’ experiences - proactively using what you’re learning to solve feature-level problems. You’re right for this role if you are detail-oriented; collaborative and humble; have a can-do attitude; and you’re naturally curious.

We’re seeking a Research Coordinator to help us build a thriving research practice. You’ll support researchers by handling the logistical aspects of the research process - proactively finding opportunities to help us formalize, improve and scale our processes. You’re right for this role if you are detail-oriented; collaborative and humble; have a can-do attitude; and you’re naturally curious.

As a Sales Development Representative (SDR), you will help build our sales pipeline by connecting with prospective customers, understanding their unique needs, and identifying the best way to position Toast. You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth. With uncapped earnings and a clear, results-oriented career path, we are invested in promoting from within.

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing features, and award-winning customer support. As a Toaster, you’ll tackle meaningful projects that will

Toast is looking for a Senior Software Engineer to play a critical role on the team responsible for our Core Menu Configuration APIs and UI Pages. The Toast system currently supports a wide variety of configurations and pricing structures for a restaurant’s menu items. These menu items are then published and referenced by our Android tablets (keyed by waitstaff), consumers (online orders) and partners (via our APIs). These items are used in the process of creating and updating every single order that enters the system. In order to meet the demands of scale and complexity, we will need to build a system that is both increasingly extensible, robust, scalable and deliverable continuously. We need your help to improve our platform and add the next generation of features to this critical part of our product.

 As the Sr. Website Design & UX Manager, you will be responsible for bringing to life the design roadmap for our digital experiences. In doing so you will drive step function improvement in our performance, brand identity and consistency, and conversion. The ideal candidate will have experience with both UI and UX and demonstrated the ability to be a leader and individual contributor on large digital design projects across a team.  You’re a perfect fit if you have a passion to consistently improve the user journey and are able to link creativity and innovation. You enjoy working in a collaborative environment - especially with developers - and know that the best outcomes can also be informed by a little bit of data. Above all else, you love the creative process. Coming up with create solutions to make a business impact and drive connection between a brand and its consumers.

Toast is looking for an entry level Business Operations Representative to fill a brand new role and play an integral role in scaling Toast’s rapidly growing business. You will join a dynamic Business Operations team that is the “go-to” team for Sales and Customer Success, providing administrative and process support to close and onboard new business efficiently and effectively. We are a collaborative team that takes our work seriously and has fun doing it.

Toast is looking for a high performing analytically minded professional to help lead credit and risk strategy for Toast Capital. Toast Capital is a wholly owned subsidiary of Toast, Inc. that offers Toast’s restaurant partners fast and flexible financing for any business need. The ideal candidate will have a highly analytical skill-set and be able to work with both data science and business professionals to deliver meaningful insights into portfolio performance.

Develop and execute SA enablement content including presentations, talk tracks, and email templates to drive program goals. Execute on marketing tactics to improve activation of lead sets to improve SA productivity. Develop and execute tests within programs to improve efficiency or drive incremental opportunity creation. Dig into the data to identify opportunity areas to improve team efficiency within live programs. Thought partner with the broader marketing organization to optimize their programs within the SA organization.