The Engagement Manager leads the successful delivery of Nexthink's software solutions, managing projects, teams, and customer expectations while ensuring customer satisfaction in a hybrid work environment.

As a Product Support Engineer, you will provide level 1 and 2 technical support, troubleshoot issues, engage with customers, and enhance documentation.

The Service Delivery Manager manages the delivery of managed services to customers, ensuring alignment with success plans and value metrics while coordinating activities and providing quality assurance.

Lead the Site Reliability Engineering team, manage cloud infrastructure, ensure compliance with FedRAMP standards, and drive continuous improvement in operations and incident management.