Top Tech Jobs & Startup Jobs in Boston, MA

Provides customer and technical support through phone, email, help desk tickets, reports, and device maintenance signals. Resolves basic technology issues, guides customers through troubleshooting, documents calls and dispatches, routes complex concerns, and meets queue, service-level, quality, and schedule requirements. Works collaboratively with experienced team members while learning company procedures and technology capabilities.

The PLEXOS Modeling Consultant develops and evaluates models using PLEXOS software, collaborates with teams on modeling strategies, translates data into visual formats, and communicates findings to clients, promoting solutions to energy-related issues.

The Performance Marketing Analyst will own marketing and sales reporting, analyze digital marketing data, and optimize marketing spend for business growth.

The Public Safety Officer ensures security for all at Boston Medical Center, responds to emergencies, patrols premises, and assists with traffic matters.

Lead design and execution of qualitative and quantitative research, analyze and present insights to senior stakeholders, optimize research operations and project planning, standardize processes, partner with product and customers to inform roadmaps, and develop KPIs to measure research impact and outcomes.

Lead QA for a remote auction marketplace: design and run manual and automated tests for REST APIs and React UIs, build and maintain automation frameworks and test environments, integrate testing into CI/CD, triage defects with engineering, and adopt AI-assisted testing workflows.

Lead economic, financial, and policy analyses for regulatory issues (primarily transportation, safety, environment). Perform quantitative modeling, benefit-cost and impact assessments, risk characterization, and advise federal/state clients. Collaborate with multidisciplinary teams and communicate findings to clients and stakeholders.

Lead Level 3 VUE PACS support experts, resolve complex customer escalations, conduct advanced troubleshooting and root cause analysis, and improve support quality and reliability. Partner with R&D, Service, Sales, and customers to resolve issues. Coach and develop the support team, improve resolution times, reduce unnecessary escalations, strengthen documentation and knowledge sharing, and apply AI tools to diagnostics and product reliability.

Turn channel data into actionable insights to improve partner behavior and forecasting. Analyze pipeline, deal quality, product mix, program ROI, and sales velocity. Deliver decision-ready recommendations, build dashboards, define data needs, and partner cross-functionally with Sales, Programs, and Ops to drive scalable revenue outcomes.

Develop and architect mission-critical Rust software and containerized services on Kubernetes. Design autoscaling strategies, implement CI/CD pipelines, apply secure coding practices, and collaborate cross-functionally to deliver resilient, high-performance systems for national defense.