Top Tech Jobs & Startup Jobs in Boston, MA

Provides software application and technical support to customers through phone, email, and ticketing systems. Diagnoses software and hardware integration issues, guides users through solutions, documents cases, escalates complex problems, conducts follow-ups, and recommends best practices. The role supports EMR, practice management, and CRM platforms while contributing to customer satisfaction, retention, and continuous product knowledge.

Serve as the technical lead for prospect and expansion deals, partnering with Account Executives, Product, merchants, and external developers. Conduct technical discovery across Shopify and connected commerce systems, scope integrations, write implementation specifications, manage agency and developer onboarding, review deliverables, and resolve technical blockers. Translate recurring partner and customer needs into structured product feedback while owning integrations from initial technical call through launch.

Manages Endeavor’s lender program portfolio, including performance tracking, underwriting communications, lender onboarding, program documentation, pricing resources, and partner optimization. Serves as the primary customer-facing expert on financing products and lender capabilities while coordinating with product, engineering, sales, and customer success teams. Requires experience in lender relations, partnerships, or program management within consumer lending, fintech, or healthcare finance.

Develops predictive models, machine learning solutions, data pipelines, statistical analyses, and internal data applications. The role uses Python and SQL Server to analyze structured and unstructured data, applying NLP, classification, regression, clustering, automation, and AI/LLM techniques. Responsibilities include maintaining data science platforms, supporting cross-functional decision-making, and communicating technical findings to non-technical audiences.

Own the full sales cycle for new commercial customers, from inbound and outbound pipeline generation through deal closure and post-sale handoff. Build relationships with IT and security stakeholders, deliver product presentations and demos, manage opportunities and forecasting in Salesforce, meet revenue targets, and represent Portnox at industry events. The role requires strong enterprise or mid-market SaaS sales experience, technical knowledge of networking and cybersecurity, and excellent communication skills.

Leads end-to-end UX design for mortgage and financial services digital products. Responsibilities include managing design system components, conducting research and behavioral analysis, creating wireframes and prototypes, collaborating with engineering and cross-functional teams, and applying AI-assisted design workflows. The role emphasizes accessible, user-centered experiences, responsible presentation of AI recommendations, explainability, rapid iteration, and continuous improvement across digital channels.

Directs the company’s business systems, operations technology, automation standards, email deliverability, unified reporting, and AI enablement programs. Leads the Business Operations and AI Enablement teams, audits and improves Airtable and automation environments, manages vendors and IT helpdesk functions, partners with Engineering on data infrastructure, and drives cross-functional process improvements and technology adoption.

Leads accounting and financial reporting for multiple sports divisions and entities. Responsibilities include month-end close, consolidations, revenue recognition, reconciliations, fixed assets, lease accounting, cash activity, audits, tax preparation, internal controls, acquisition integrations, and financial analysis. Supervises two Senior Accountants and partners with finance and operating leaders to improve processes and support budgeting, forecasting, and capital planning.

Sell and negotiate brand partnerships for social media creators: convert inbound/outbound leads, build and maintain brand and creator relationships, scout clients, craft pitches and partnership packages, assist campaign execution, and deliver growth strategies and ROI measurement for influencers.

Leads a team of Senior Partner Success Managers while managing a portfolio of high-value partners from onboarding through renewal and expansion. Builds executive relationships, communicates ROI, identifies commercial growth opportunities, monitors partner health, and oversees strategic initiatives. The role also requires designing AI agents and automations across HubSpot, Airtable, DocSend, Gmail, and other tools to scale partner success workflows.