Top Tech Jobs & Startup Jobs in Boston, MA

Own a B2B SaaS customer portfolio across onboarding, adoption, active usage, renewals, and expansion. Guide customers in CRM data integrity, optimize workflows, review configurations, communicate value, handle objections, and identify new use cases. The role requires technical fluency, CRM and data workflow knowledge, proactive problem-solving, and clear communication through chat, email, video, and customer meetings.

Develop and maintain Python scripts and automated workflows for NLM metadata management. Integrate Alma, OCLC, and other systems through APIs and batch exchanges; process, transform, validate, reconcile, and analyze bibliographic and authority metadata in formats including MARC, XML, JSON, and CSV. Implement logging, exception handling, reporting, and documentation while supporting workflow testing, systems integration, and automation improvements.

Build and maintain backend product features using Python, Django, and relational databases. Develop APIs, asynchronous jobs, integrations, internal tools, and data-processing workflows while using and critically reviewing AI-generated code. Investigate incidents, resolve customer-impacting issues, improve reliability and database performance, and protect data integrity, security, tenant isolation, and auditability. Own work through testing, deployment verification, documentation, and follow-up while collaborating closely on a small engineering team.

Develop, test, maintain, and document software applications supporting government programs. Translate requirements into program specifications, assist with design and code modifications, resolve errors, prepare testing and status reports, and support sustainment lifecycle activities. Collaborate with analysts, designers, developers, testers, project managers, Scrum Masters, and government stakeholders in a remote Agile environment. The role also facilitates team collaboration, quality reviews, conflict resolution, performance reviews, and project quality assurance.

Build and deploy production AI agents using tool-calling LLMs, structured outputs, API orchestration, and streaming responses. Develop evaluation harnesses, monitor quality and traces, and improve reliability, latency, and cost through caching, token budgets, retries, and observability. Create validated agent tools and integrations while collaborating with product, mobile, and backend teams. Own the full lifecycle from prototyping and evaluation through staging, production deployment, monitoring, and continuous improvement.

Supports budgeting, forecasting, financial modeling, variance analysis, and management reporting. Analyzes sales, profitability, pricing, product mix, and operational performance using NetSuite and other data sources. Builds dashboards, validates and reconciles data, documents metrics, and supports Microsoft Fabric and Power BI implementation. Partners with Finance, Sales, Operations, and technical teams to translate business questions into actionable analysis and improve reporting automation.

Provides in-house legal advice on global tax information reporting and withholding requirements, including FATCA, CRS, CARF, and 1099 reporting. Evaluates new and existing products, develops tax analyses and compliance policies, identifies risks, supports audits and regulatory filings, drafts relevant contract language, and partners with Finance, product, and business teams on compliant initiatives and system improvements.

Leads insight development, data analysis, reporting, and storytelling for consumer and telecom market research projects. The role manages client relationships, guides research design, presents actionable findings, creates client-ready deliverables, and provides consultative recommendations. It also leads project insight teams, supports proposals, coordinates with project management and sales teams, and manages multiple concurrent client engagements while ensuring analytical quality and process integrity.

Leads the cyber claims function, overseeing claims adjudication, coverage investigations, litigation, reserves, reinsurance reporting, and complex claim resolution. Manages claims professionals, external response teams, and legal counsel while ensuring regulatory compliance, customer service, and operational efficiency. Develops KPIs, controls, audits, and process improvements; monitors claim trends and costs; communicates with policyholders, brokers, reinsurers, and internal stakeholders; and supports team development and strategic initiatives.

The Director of Product Marketing will establish and lead Scrunch’s product marketing function, defining positioning, messaging, segmentation, go-to-market strategy, launch processes, and competitive intelligence. The role partners closely with Product, Marketing, Sales, Enablement, Customer Success, Partners, and Sitecore leadership. Responsibilities include translating product roadmaps into market-facing campaigns, enabling customer-facing teams, supporting strategic customer and analyst interactions, and building scalable operating processes while mentoring future product marketing talent.