Top Tech Jobs & Startup Jobs in Boston, MA

Provides first-level analysis, triage, troubleshooting, monitoring, and resolution for customer incidents and technical requests. Communicates proactively with customers, documents issues and resolutions, escalates to Level 2 support when needed, collaborates with vendors, and follows ITIL practices. The role requires familiarity with operating systems, servers, virtualization, Linux, networking, firewalls, and command-line tools. It includes a three-month training period and may involve day or overnight shifts.

Sell TeamDynamix SaaS solutions to enterprise organizations across corporate, higher education, healthcare, and government sectors. Responsibilities include generating net-new business, developing executive relationships, conducting discovery, managing complex sales cycles, partnering with sales development and pre-sales engineering teams, delivering presentations, negotiating contracts, forecasting, and meeting sales objectives. The role is remote, supports multiple Northern Plains states, and requires travel for prospect engagements and industry events.

Establishes and drives Blossom’s implementation methodology, governance, standards, portfolio visibility, capacity planning, reporting, and change control. Leads complex credit union implementations, including core conversions and multi-product deployments, from contract handoff through go-live, conversion weekends, hypercare, and Support transition. Coordinates product teams, third-party vendors, executives, and project sponsors while managing risks, dependencies, scope, timelines, and continuous improvement. This individual contributor role requires strong program management, financial institution knowledge, and the ability to influence without direct authority.

Own the full enterprise sales cycle for HyperSphere’s keyless data protection solution. Responsibilities include cold prospecting, pipeline creation, value-based discovery, enterprise presentations, negotiations, closing $50K–$250K ARR deals, and navigating procurement, legal, and security reviews. The role partners with Sales Engineering on demos and Proofs of Value while engaging CISOs and security architects across multiple industries.

Coordinates clinical-study sourcing for depots, investigational medicinal products, couriers, medical devices, and ancillary supplies. Responsibilities include supplier research and evaluation, quotations, purchase requests, contracting, import/export documentation, returns, quality issue resolution, risk mitigation, sourcing ticket management, and supply planning. The role advises internal stakeholders, analyzes sourcing data, supports compliant procurement, manages supplier relationships, and mentors junior team members in a remote, fast-paced clinical research environment.

Join a research and advisory pipeline for an asset-management startup building an auditable reasoning engine. Advise on agentic AI, world models, interpretability, and systemic risk. Help shape research direction, identify failure modes and guardrails, and provide scholarly evidence (papers, GitHub, Google Scholar) and a short written response to demonstrate expertise.

Leads Checkmate’s global post-sale operations organization across onboarding, menu management, and technical account management. Owns service strategy, customer satisfaction, operational metrics, enterprise escalations, onboarding outcomes, process standardization, and team performance. Partners with Sales, Product, and Engineering to resolve systemic issues, improve product capabilities, reduce churn, and scale workflows through automation and AI-driven analytics. Acts as a strategic operational partner to the CEO.

Manages enterprise customer accounts throughout deployment, adoption, value realization, renewal, and retention. Builds success plans, monitors customer health and KPIs, facilitates executive business reviews, resolves escalations, and identifies expansion opportunities. Partners cross-functionally with Sales, Support, Product, Renewals, and Professional Services to improve customer outcomes and scalable success processes.

Provides advanced technical and functional support for ERP, WMS, EDI, and integrated business applications. Responsibilities include incident resolution, root-cause analysis, user administration, system monitoring, upgrades, testing, deployments, ticket-queue management, documentation, reporting, process improvement, and end-user training. The role coordinates with IT teams, vendors, and business stakeholders to maintain system availability, performance, and service continuity.

Own full-cycle enterprise sales across Fortune 500 accounts, from prospecting and executive discovery through negotiation and multimillion-dollar contract close. Build pipeline, develop account and territory plans, lead complex MEDDPICC sales cycles, present AI-driven business cases, and coordinate solution consultants, partners, customer success, and marketing. Co-sell with Microsoft, AWS, systems integrators, and consulting firms while securing net-new logos and transitioning customers for expansion.