Top Tech Jobs & Startup Jobs in Boston, MA

Manage a portfolio of B2B customers to drive adoption and value of an AI-first customer engagement platform. Design and implement AI-powered workflows, integrations, and automations, lead smaller implementations, train customers, identify expansion opportunities, and scale CS operations using AI and automation.

The Quality Engineer designs quality processes and controls, improves supplier and customer interactions, and resolves production issues. Responsibilities include audits, control plans, and continuous improvement efforts.

Manage bi-monthly payroll, administer employee benefits, reconcile payroll accounts, prepare journal entries and reports, support payroll tax filings and audits, assist month-end close and cash management, and contribute to ad-hoc finance projects to improve operations.

Develop and manage a high-ROI branded merchandise strategy for bootstrapped NYC startups: select durable, useful swag (pins, keychains, chargers, trackers, backpacks), enforce procurement controls (low MOQs, digital proofs, locked lead times), and deploy tiered distribution to boost internal culture and external exposure.

Provide 1st–2nd line IT support for executives in the New York office, manage high-priority incidents via ServiceNow, troubleshoot Microsoft and mobile technologies, administer Active Directory, escalate to technical teams, support desk moves and out-of-hours events, and maintain compliance with FCA and ITIL practices.

Provide back-office production support for EMEA timezone: assign and manage linguists in Lilt, track acceptance/rejection and QA, handle queries, reassign work, ensure deadlines and accurate system administration, escalate risks, and follow production workflows and enablement tools.

Provide executive support to the CRO and commercial organization: manage calendars, travel, inbox triage, and meeting ops; run the sales rhythm of business; prepare presentations and Salesforce-sourced reports; coordinate events and on-site support; handle expense reconciliation, contracts, onboarding, and cross-functional coordination to keep the global sales org operating efficiently.

Lead design, delivery, and improvement of contact center services for a financial services firm. Manage inquiries, analyze metrics and trends, develop risk and control reports, drive process improvements, support project and program management, and build stakeholder relationships while ensuring compliance and service quality.

Lead full enterprise sales cycle for Flagright across North America, winning complex fintech and banking deals. Build and manage pipeline, drive expansions and upsells, deliver product demos and POCs, represent the company at events, coach junior sellers, and collaborate with Product, Engineering, and Customer teams to inform go-to-market strategy.

Lead a small AI-First engineering team to design, orchestrate, and verify agent-driven development workflows. Define agent toolchains, context engineering, and governance; architect full-stack applications; enforce multi-layer verification and automated QA; mentor engineers; optimize token/cost; and continuously improve AI-assisted SDLC practices and standards.