Top Tech Jobs & Startup Jobs in Boston, MA

Lead configuration, testing, release management, and maintenance of Workday Integrations and Extend. Translate business requirements into Workday solutions, build reports and dashboards, drive process improvements, maintain documentation and training materials, handle tickets and feature release testing, and collaborate cross-functionally to optimize People systems and employee experience.

Provide advanced Tier-2 support for QAD ERP across functional and technical streams, resolving complex issues, mentoring junior staff, assisting client UAT, performing upgrades/changes, participating in DR/security/compliance activities, documenting runbooks/KBs, and improving processes following ITIL standards.

Serve as the first customer touchpoint: engage inbound leads via phone, text, and email; qualify leads, schedule and validate appointments; document interactions in CRM (Salesforce preferred); maintain accurate records and hand off qualified appointments to the sales team.

As a Forecast Consultant, you will provide technical support, manage forecasting projects, develop models, analyze data, and present insights within a highly technical, client-facing role.

Developing network engineer supporting Juniper routing and switching in an enterprise environment. Perform configuration, maintenance, troubleshooting, and documentation under senior engineer guidance. Participate in technical projects, escalate issues, and maintain accurate project information while growing toward greater independence.

Lead and scale a global developer community for Cloudera's data and AI platform. Define developer marketing and evangelism strategy, run acquisition and event programs, oversee technical content and enablement, cultivate community relationships, collaborate with product and engineering to influence roadmap, and measure program impact to drive adoption and advocacy.

Lead end-to-end UX and experience strategy for healthcare clients: conduct research and testing, create journey maps, sitemaps, wireframes, prototypes, and development-ready documentation; ensure accessibility, regulatory compliance, SEO/GEO discoverability, and partner with cross-functional teams while mentoring UX talent and managing multiple client workstreams.

Provide empathetic, efficient customer support across email, SMS, social DMs and phone for orders, activation, billing, and technical troubleshooting. Maintain SLAs, follow workflows and escalate when needed. Contribute feedback, documentation, and knowledge sharing to improve customer experience and team processes.

Lead U.S. financial operations including month-end close, reporting, AP/AR, payroll accounting, cash management, budgeting, intercompany reconciliations, and compliance. Partner with European finance for consolidated reporting, supervise one finance assistant, and provide ad hoc analysis and treasury support using SAP Business ByDesign and QuickBooks.

Lead and grow the Account Management team to drive retention, expansion, and satisfaction for mid-market and enterprise customers. Build scalable processes, tooling, and data-driven programs; manage escalations; partner cross-functionally with Sales, Product, and CS to improve outcomes and support growth.