Top Tech Jobs & Startup Jobs in Boston, MA

Manage a portfolio of university clients as their primary contact, guiding onboarding, training, implementation planning, ongoing consultation, renewal, and expansion. Build trusted relationships, explain complex data to technical and non-technical audiences, coordinate multiple priorities, and travel approximately 40% for client visits, conferences, and team meetings. The role is fully remote but limited to candidates residing in specified U.S. states.

Manages client relationships and service delivery for managed security services engagements. Coordinates workstreams, contractual commitments, business reviews, reports, onboarding, remediation plans, and operational outcomes. Acts as the primary customer contact, communicates technical and investigative findings, supports renewals and budgeting, and identifies cyber and operational risks. Requires technical knowledge of cloud, networking, Windows, security operations, vulnerability scanning, and disaster recovery, with domestic travel up to 10%.

Leads client-facing portal discovery and requirements gathering for Victim Services Suite implementations. Documents requirements, creates wireframes and CRM mappings, develops user stories and acceptance criteria, reviews portal builds, supports UAT and defect retesting, and validates functionality against customer needs. Collaborates with developers, CRM consultants, project managers, and implementation teams while maintaining accurate documentation throughout delivery.

Build and own Keycard’s infrastructure platform, including bring-your-own-cloud deployments, multi-tenant and single-tenant cells, infrastructure as code, Kubernetes operations, releases, upgrades, observability, security guardrails, and audited break-glass workflows. Develop tooling and agents for installation, diagnostics, and operational support. Define compatibility matrices, deprecation policies, and upgrade processes while partnering directly with enterprise cloud and security teams.

Own customer relationships from implementation through ongoing operations and expansion. Lead launches, coordinate integrations, manage project plans, monitor service levels, triage issues, deliver reporting and business reviews, analyze outcomes and ROI, identify growth opportunities, and communicate customer feedback to product teams. The role requires customer success or implementation experience, project management, data fluency, LLM familiarity, and HIPAA knowledge.

Leads multiple strategic programs and projects for the Office of the Chief Medical Officer, coordinating stakeholders, timelines, budgets, and project teams. Partners with executives, clinicians, physicians, informatics, Epic, and healthcare intelligence leaders to drive design, implementation, change management, and measurable benefits. Provides program structure, facilitates alignment, removes barriers, and advances initiatives supporting organizational and regional goals.

Own the strategy, roadmap, and execution of AI-powered conversational products across ChatGPT, WhatsApp, RCS, and other platforms. Lead MCP and API integrations, LLM-powered homeowner qualification and contractor matching, messaging journeys, compliance, CRM connectivity, product analytics, and zero-to-one launches. Partner with Engineering, Legal, Marketing, and integration teams to deliver scalable, revenue-generating customer acquisition experiences.

Leads DoD and DoW infrastructure workstreams across capture and delivery. Develops RFI/RFP technical responses, translates mission requirements into manufacturable architectures, and executes SOWs from award through deployment and sustainment. Coordinates engineering, manufacturing, supply chain, logistics, site delivery, security, and compliance stakeholders. Owns schedules, risks, technical performance, change control, customer engagement, accreditation readiness, and deployment of modular data centers and edge AI infrastructure in classified, air-gapped, and austere environments.

Manage Salesforce opportunity intake, qualification, classification, and routing across internal departments. Review RFPs, technical specifications, and installation scopes to identify requirements, deadlines, responsibilities, and project fit. Use approved AI tools to analyze documents and support data-driven triage. Collaborate with sales and operations, maintain accurate pipeline data, and apply knowledge of networking, physical security, audiovisual, and electrical systems while meeting quality and deadline expectations.

Lead sales growth for InMarket’s location-derived measurement, data insight, and media solutions. Manage prospecting and customer relationships from acquisition through expansion, exceed sales targets, maintain accurate Salesforce forecasts, and cultivate agency and brand partnerships. Educate senior marketers on data and attribution offerings while collaborating with sales leadership to position solutions. The role requires digital media sales experience, strategic partnership or business development expertise, and relationships with brands or agencies, particularly in the CPG sector.