Top Tech Jobs & Startup Jobs in Boston, MA

Manage strategic B2B SaaS customer accounts as a trusted advisor and primary point of contact. Lead onboarding, adoption, enablement, health monitoring, escalations, and cross-functional issue resolution while driving retention, expansion, and measurable customer outcomes. The role requires strong networking and cybersecurity knowledge, familiarity with operational technology environments, executive communication skills, and the ability to use AI platforms to automate customer success workflows and generate insights.

Own product marketing for Qdrant’s developer-facing AI infrastructure, including positioning across self-serve, cloud upgrades, and enterprise sales. Develop buyer scenarios, competitive programs, sales enablement, win-loss research, AI-powered workflows, and launch messaging. Partner with Product, DevRel, Growth, Sales, and Partnerships to support activation, upgrades, enterprise deals, and customer insight programs.

Manages assigned B2B SaaS clients as a trusted advisor, creating Success Plans, conducting Business Reviews, supporting adoption and program growth, identifying expansion opportunities, coordinating with internal teams, and maintaining accurate Salesforce records. The role requires strong communication, organization, adaptability, and the ability to explain software functionality clearly while managing multiple client priorities.

The Senior QA Engineer will design and execute testing strategies for reporting systems, data extracts, and business intelligence outputs. Responsibilities include writing and reviewing complex SQL, tracing data lineage across source systems and ETL pipelines, validating calculations and metrics, investigating discrepancies, documenting defects, and maintaining test documentation and version-controlled scripts. The role collaborates with data engineers, reporting teams, and business stakeholders to improve data quality and ensure accurate, reliable reporting.

Conduct independent AI research spanning large language models, reasoning, knowledge acquisition, factuality evaluation, and trustworthy AI. Translate research ideas into scalable prototypes, implement and extend state-of-the-art methods, design experiments, develop algorithms and evaluation methods, use AI-assisted development tools, and communicate findings through technical reports and research papers.

Leads a team of forward-deployed AI engineers delivering production solutions for business functions. Owns AI use-case prioritization, technical quality, governance reviews, champion-network enablement, stakeholder partnerships, and team development. Directs solutions from design through deployment, ensures testing and security standards, coordinates Legal, Privacy, Information Security, and Procurement reviews, and promotes AI adoption through training and ongoing support.

Own Neura Health’s product roadmap and build its product management function from scratch. Responsibilities include writing PRDs, establishing product processes, managing engineering velocity, evaluating build-versus-buy options, improving patient retention and provider workflows, leading AI automation initiatives, analyzing customer feedback, training support teams, and partnering cross-functionally to ship healthtech products.

Develops regional sales for existing and new state and local government customers in the ITS and traffic signal markets. Responsibilities include prospecting, territory and account management, vendor coordination, technical customer support, sales quoting, bids, CRM maintenance, marketing campaigns, and trade show participation. The role requires approximately 50% travel to customer sites and strong business-to-business sales, communication, presentation, and Microsoft Office skills.

Build and grow relationships with institutional retirement advisors and consulting firms, generate business opportunities, achieve revenue targets, and align retirement solutions with client needs. Partner with internal teams on proposals, presentations, and client meetings; communicate company capabilities at industry events; maintain CRM records, sales forecasts, and compliance documentation. The role is fully remote with up to 50% travel.

Supports revenue operations across sales, customer success, and operations by maintaining HubSpot data quality, building recurring reports and workflows, handling system requests, developing AI automations, and training teammates. The role involves data validation, CRM administration, process documentation, and cross-functional support, with opportunities to expand into tool rollouts and process design.