Top Tech Jobs & Startup Jobs in Boston, MA

Supervises call center associates, monitors attendance and performance, coaches team members, manages corrective actions, ensures customer service KPIs and financial targets are met, handles escalated calls, communicates expectations, conducts team meetings, and promotes organizational values. The role requires mandatory team leadership experience, C1/C2 German, English proficiency, strong communication, coaching ability, and schedule flexibility.

Executes, optimizes, and reports on paid media campaigns across Meta, TikTok, Reddit, programmatic DSPs, and other platforms. Manages targeting, bidding, pacing, budgets, tracking, testing, creative collaboration, and performance reporting across multiple local markets. Partners with analysts, creative teams, and city teams to drive audience growth, improve campaign efficiency, and communicate results and recommendations.

Drive net-new business development for healthcare IT and business solutions within an assigned territory. Build executive relationships, generate pipeline, conduct discovery, manage complex multi-stakeholder sales cycles, negotiate agreements, and close new healthcare accounts. The role targets organizations with 251+ employees and requires selling to C-level decision-makers while consistently meeting sales quotas.

Prospect and close new enterprise opportunities, own the sales pipeline from lead generation through forecasting, and collaborate with SDRs to develop qualified leads. Educate enterprise prospects on AI technology, translate complex solutions into customer benefits, and help build Replicant’s sales playbook and culture. The role focuses on selling AI-powered customer service solutions to businesses with more than $1 billion in revenue.

Build and scale infrastructure supporting an AI-driven healthcare platform. Responsibilities include CI/CD pipelines, Terraform-based infrastructure as code, Kubernetes and cloud infrastructure management, autoscaling, observability, capacity planning, cost optimization, developer tooling, automation, incident response, and security and compliance integration.

Leads complex implementations of pharmacy procurement solutions, including project planning, system and pricing configuration, data validation, go-live support, customer training, and workflow optimization. Advises hospital pharmacy, purchasing, and finance stakeholders on cost savings, 340B compliance, GPO alignment, and drug shortage tracking. Manages customer communications, coordinates with wholesalers and internal teams, maintains project documentation, mentors implementation staff, and travels to customer sites as needed.

Design, research, write, develop, and QA engaging digital training courses, initially focused on leadership and management. Translate complex concepts into practical, learner-centered content using scenario-based instructional design. Maintain consistency across a large course library, work independently across varied subject areas, and use AI-powered authoring tools to improve course development.

Leads a distributed engineering organization responsible for the architecture, delivery, security, reliability, and modernization of a multi-tenant SaaS marketplace. Oversees engineering talent, roadmap planning, software quality, cloud and deployment practices, incident response, technical debt, client implementations, vendor relationships, and platform scalability. Partners with product, sales, security, infrastructure, and client services while guiding architecture decisions and strategic customer engagements.

Paid remote public relations internship supporting technology and consumer electronics clients. Responsibilities include researching media contacts, building media lists, drafting press releases and pitches, pitching media and influencers, conducting competitive and proposal research, and participating in agency meetings and brainstorms.

Leads enterprise health plan implementations from late-stage sales through launch and post-launch stabilization. Directs requirements alignment, workflows, integrations, clinical referral pathways, governance, risk mitigation, and executive communications. Builds scalable implementation playbooks, standard operating procedures, and cross-functional processes while supporting payer expansion initiatives. Requires deep health plan operations expertise, complex project management experience, strategic problem-solving, analytical fluency, and strong stakeholder influence.