Top Tech Jobs & Startup Jobs in Boston, MA

Designs and leads industrial automation control systems for material handling solutions. Responsibilities include concept development, specifications, PLC programming, control panel schematics, prototyping, testing, manufacturing transition, field troubleshooting, and project leadership. Requires expertise in industrial automation, Allen-Bradley controls, HMI/SCADA, electrical CAD, machine safety codes, and risk assessments. The role involves up to 60% domestic travel across North America and mentoring junior engineers.

Prepares, analyzes, reconciles, and files bank regulatory reports, including FFIEC Call Reports and Bank Holding Company FR Y-series filings. The role interprets accounting and regulatory guidance, manages reporting controls and documentation, resolves data variances, supports audits and regulatory inquiries, and leads process improvements, automation initiatives, and data governance enhancements.

Leads regional operations training across data center sites, including onboarding, role-based instruction, drills, qualification boards, assessments, remediation, and training content development. Maintains auditable records, dashboards, qualification paths, and training plans while partnering with technical operations, safety, site leaders, and subject matter experts. Supports mobilizations, new-site readiness, vendor training, continuous improvement, and global training standardization. Regular travel within the assigned region is required.

Designs and facilitates interactive sales training, onboarding, certifications, coaching, and ongoing seller development. Creates instructor-led and digital learning content, identifies skill gaps, supports AI and sales technology adoption, and partners with sales leaders and subject matter experts. Evaluates training effectiveness and manages enablement initiatives from development through delivery.

Own the post-sale lifecycle for approximately 60 mid-market OnitX customers. Serve as a trusted advisor, monitor account health, conduct business reviews, support renewals, identify expansion opportunities, and collaborate with Implementation, Support, Product, Marketing, and Account Management. The role requires managing complex stakeholder environments, improving customer outcomes, and sharing best practices across the Customer Success organization.

Manage a portfolio of SMB customers by driving adoption, engagement, retention, and growth. Monitor customer health and usage trends, identify risks and opportunities, and provide proactive guidance. Build relationships with Legal Ops, Finance, and IT stakeholders while serving as a trusted advisor. Lead scalable engagement programs, resolve customer challenges, and collaborate with Implementation, Support, Marketing, Product, and Account Management teams.

Processes customer contracts, sales orders, invoices, credits, purchase orders, and vendor invoices. Reviews contract terms, calculates amounts due, supports revenue recognition, resolves billing discrepancies, maintains billing records, and assists with month-end, quarter-end, year-end close, audits, and accounting controls.

Build production agentic AI systems that reason across imagery, point clouds, BIM models, drawings, specifications, and sensor data. Responsibilities include designing multi-step agents, retrieval and grounding systems, tool interfaces, evaluations, model selection, traceable outputs, and production deployment. The role requires multimodal ML expertise, strong Python engineering, spatial-data fluency, and experience taking LLM or VLM systems into production.

Leads ERP strategy, governance, operations, optimization, and support for higher education customers. Manages ERP analysts and technical teams, oversees implementations, upgrades, integrations, testing, releases, security, and system performance. Partners with executives and business stakeholders on process improvement, automation, organizational change, user adoption, and technology roadmaps. Also manages vendors, budgets, resources, and cross-functional initiatives while ensuring enterprise applications align with business objectives.

Build and maintain scalable batch and incremental data pipelines using Python, SQL, and Snowflake. Develop data warehouse models, transformations, automation, quality checks, lineage, alerting, and performance optimizations. Collaborate with analysts, data scientists, and application teams to deliver trusted datasets, while documenting pipelines, schemas, and data contracts.

Design, build, and ship scalable full-stack applications and services. Develop Java and Spring Boot APIs and microservices, build React interfaces, manage NoSQL data, and contribute to architecture decisions. Use AI coding assistants responsibly, participate in code reviews, mentor junior engineers, and uphold testing and documentation standards. Collaborate with product, design, QA, and DevOps teams to deliver reliable releases.

Manage and modernize MySQL database environments supporting large-scale, multi-tenant applications. Monitor database health, performance, capacity, and availability; optimize SQL and troubleshoot production incidents. Support MongoDB operations, database scalability, monitoring through Datadog and Grafana, root-cause analysis, secure database practices, and safe database changes. Collaborate with application, platform, and engineering teams while using Jira and GitHub throughout the delivery lifecycle.

Own the post-sale experience for strategic enterprise customers, driving adoption, retention, expansion, and customer health. Build and lead the Customer Success function by hiring Customer Success Managers, developing playbooks, establishing operating models, forecasting renewals, and implementing tooling. Serve as an executive sponsor for key accounts, partner with Sales, Product, Engineering, and Deployment, translate customer feedback into product input, and report performance and strategy to executives and the board.

Vice President of Client Success will lead employer and health plan customer segments, including implementation, renewals, expansions, and revenue growth. The role manages executive client relationships, develops scalable client success systems and teams, communicates program ROI, identifies retention risks, and improves customer and patient experiences. This leader will mentor managers, partner cross-functionally with Commercial, Product, Operations, Marketing, and Clinical teams, and develop strategies for organizational scale.