Top Tech Jobs & Startup Jobs in Boston, MA

Designs, develops, evaluates, and maintains technical learning content, curricula, assessments, knowledge checks, and certifications for the Nozomi Networks platform. Collaborates with Professional Services, Product, Engineering, Marketing, and subject matter experts to translate complex concepts into effective learning experiences. Uses instructional design methodologies, adult learning theory, LMS analytics, and learner feedback to improve the Academy and align content with business and competency goals.

Implements healthcare software at hospitals by analyzing clinical workflows, translating customer requirements, coordinating project activities, troubleshooting process changes, and supporting adoption. The role provides direct customer support, recommends workflow best practices, develops training plans, documents procedures, identifies product enhancements, and communicates between hospital clinical teams and internal departments. Extensive travel to hospitals, including occasional nights, weekends, and holidays, is required.

Manage medium and large customer renewal accounts, developing retention and expansion strategies, preparing complex quotes, forecasting renewals, and leading negotiations. Collaborate with Customer Success, Sales, Product, and Marketing teams to optimize account outcomes. Serve as a subject matter expert on quoting tools and CRM practices, maintain data integrity, track performance metrics, and identify process improvements.

Executes Complex Music’s weeknight social coverage across Instagram, Twitter/X, TikTok, and Facebook. Creates and publishes real-time content for breaking news, live events, releases, trends, and community engagement. Identifies viral music moments, manages comments and DMs, develops quick-turn creative assets, and supports audience growth through platform-native tactics. Requires strong music-culture knowledge, editorial judgment, writing skills, independent coverage management, and fluency with social and creative tools.

Manage Complex’s social channels by posting editorial, video, breaking news, sports, trending, and user-generated content. Create original social assets in Adobe Photoshop, maintain the brand’s editorial voice, identify viral opportunities, and collaborate with the Social and News teams. The role requires strong platform knowledge, current-events awareness, organization, independent problem-solving, and availability for nights, weekends, and holidays.

Leads customer experience strategy through trend research, journey mapping, ideation, prototyping, stakeholder interviews, customer interaction analysis, and voice-of-customer initiatives. The role facilitates design-thinking events, develops experience artifacts, supports product vision and roadmaps, tests new features, and drives CX/DX implementation across the organization.

Supports the development and maintenance of Qlik dashboards, reports, and data visualizations. Performs data analysis, validates reporting outputs, identifies trends and anomalies, translates business requirements into reporting solutions, troubleshoots data issues, and helps maintain metrics and KPIs. Collaborates with business stakeholders and develops knowledge of organizational data sources, business intelligence practices, and data governance standards.

Part-time remote cybersecurity internship supporting presales, client engagement, technical writing, labs, certifications, and vendor solution research. Interns shadow consultants, build networking and security skills, practice explaining technical concepts, and gain exposure to SIEM, vulnerability scanning, endpoint security, cloud, and CTF platforms. The role requires foundational cybersecurity knowledge, self-directed learning, communication skills, and availability for 20–29 hours weekly during Central Time business hours. It may lead to full-time employment near Tulsa, Oklahoma.

Supervises call center associates, monitors attendance and performance, coaches team members, manages corrective actions, ensures customer service KPIs and financial targets are met, handles escalated calls, communicates expectations, conducts team meetings, and promotes organizational values. The role requires mandatory team leadership experience, C1/C2 German, English proficiency, strong communication, coaching ability, and schedule flexibility.

Executes, optimizes, and reports on paid media campaigns across Meta, TikTok, Reddit, programmatic DSPs, and other platforms. Manages targeting, bidding, pacing, budgets, tracking, testing, creative collaboration, and performance reporting across multiple local markets. Partners with analysts, creative teams, and city teams to drive audience growth, improve campaign efficiency, and communicate results and recommendations.

Drive net-new business development for healthcare IT and business solutions within an assigned territory. Build executive relationships, generate pipeline, conduct discovery, manage complex multi-stakeholder sales cycles, negotiate agreements, and close new healthcare accounts. The role targets organizations with 251+ employees and requires selling to C-level decision-makers while consistently meeting sales quotas.

Prospect and close new enterprise opportunities, own the sales pipeline from lead generation through forecasting, and collaborate with SDRs to develop qualified leads. Educate enterprise prospects on AI technology, translate complex solutions into customer benefits, and help build Replicant’s sales playbook and culture. The role focuses on selling AI-powered customer service solutions to businesses with more than $1 billion in revenue.