Top Tech Jobs & Startup Jobs in Boston, MA

Provides end-to-end payroll processing and customer support for multiple managed payroll accounts. Responsibilities include resolving cases and escalations, configuring Workday payroll components, supporting tax and year-end processes, troubleshooting audit reports, conducting client calls, documenting procedures, and maintaining service-level and quality standards. The role requires strong payroll compliance, multi-jurisdiction tax, communication, analytical, organizational, and problem-solving skills.

Leads tax notice resolution operations while maintaining an active caseload of complex federal, state, and local payroll tax issues. Provides technical guidance, manages queue priorities, researches filings and payments, coordinates with tax agencies and customers, supports quality assurance, and coaches specialists. Identifies recurring issues and process gaps, contributes to documentation and improvements, and ensures accurate, timely, compliant case resolution.

Conduct outbound prospecting, qualify inbound leads, research target accounts, and support field sales territory strategies. Generate and progress pipeline through meetings, manage sales activity and follow-ups in Salesforce, run Salesforce and Power BI reports, and assist with sales operations and cross-functional projects.

Leads the marketing organization’s operating engine, including strategic planning, OKR tracking, budgeting, cross-functional programs, team development, marketing operations, and performance measurement. Partners with executives and teams across Marketing, Sales, and Product to align priorities, improve processes, manage resources, and deliver integrated campaigns, events, launches, and go-to-market initiatives on time and within budget.

Manages and grows strategic healthcare accounts across southern Ohio by developing sales plans, generating new business, promoting genetic testing products, and maintaining provider relationships. Tracks pipelines and forecasts in CRM tools, collaborates with internal teams on client solutions, attends industry events, monitors market trends, and reports performance to leadership. The role requires up to 50% travel within the assigned territory and compliance with healthcare regulations.

Lead complex enterprise solution sales for Twilio’s communications platform across regulated financial services and fintech accounts. Manage named accounts, revenue quotas, upsell and cross-sell opportunities, consultative sales cycles, executive relationships, contracts, forecasts, and pipelines. Partner with Product, Finance, Legal, Engineering, and Operations to design solutions, build territory strategies, and drive adoption across Twilio’s messaging, voice, email, identity, Segment, and Flex offerings.

Leads Twilio’s global marketing strategy, analytics, planning, and innovation efforts. Builds and manages a marketing strategy and data analytics team, translates customer and business data into actionable insights, guides campaign and growth decisions, manages marketing spend efficiency and ROI, and develops executive dashboards. Partners with Marketing, Finance, and go-to-market teams while identifying emerging trends, competitive threats, and new growth opportunities.

Staff Product Manager responsible for shaping Twilio’s identity platform, including authentication, authorization, and emerging human and non-human identity products. The role owns product direction, roadmaps, requirements, customer-focused developer experiences, and cross-functional execution with product, engineering, design, and go-to-market teams. Candidates need experience building technical or developer-focused products, strong technical and analytical understanding, and excellent communication skills. Identity management and SDK experience are preferred.

Build and validate new customer-facing businesses from discovery through launch and expansion. Partner with Sales, customers, Engineering, Design, Operations, and Client Success to identify opportunities, prototype AI-powered solutions, test pricing and demand, and turn validated concepts into scalable enterprise products. Own customer adoption, product quality, commercial positioning, implementation, and business outcomes including revenue, efficiency, and margin.

Own a portfolio of client accounts from strategy through execution. Manage and optimize Meta lead-generation campaigns, budgets, targeting, bidding, creative testing, and performance metrics. Lead bi-weekly client calls, deliver reports, translate data into recommendations, and support retention. Set up and troubleshoot Meta pixels, conversion events, Calendly integrations, Zapier automations, and lead-routing workflows while resolving technical issues affecting campaign performance.

Own client accounts and lead strategy, relationship management, reporting, and performance for Meta lead-generation campaigns. Responsibilities include launching and optimizing campaigns, managing budgets and targeting, testing creative and messaging, monitoring cost-per-appointment metrics, troubleshooting pixels and conversion tracking, configuring Calendly and Zapier workflows, and translating campaign data into recommendations that improve client results, retention, and referrals.

Own a portfolio of client accounts and manage Meta advertising campaigns from strategy through execution. Lead client calls, prepare performance reports, optimize budgets and targeting, troubleshoot tracking and conversion events, configure Calendly and Zapier workflows, and improve cost-per-appointment performance. The role also contributes to ad messaging, diagnoses underperforming campaigns, translates data into client recommendations, and supports retention and account growth.

Leads product strategy, discovery, product operations, and investment allocation across four outcome-funded enterprise SaaS product trios. Advises executives, establishes continuous discovery practices, aligns product, design, and engineering, develops product leaders, and guides AI, data, supplier risk, and procure-to-pay offerings. The role also manages portfolio prioritization, product analytics, customer insight, India product expansion, and transformation toward an empowered product operating model.

Partner with sales teams to understand prospect needs, lead tailored product demonstrations, answer technical and functional questions, customize demo environments, support proof-of-concept engagements, and communicate feedback to Product and Engineering. The role requires explaining software solutions to nontechnical audiences, maintaining sales collateral, and developing expertise in insurance agency management software.

The Key Account Manager drives new revenue and expands existing accounts through prospecting, complex B2B SaaS sales, stakeholder engagement, demonstrations, proposals, negotiations, and closing. The role owns the full sales cycle, maintains pipeline accuracy and forecasts, meets revenue targets, collaborates with Marketing, Sales Engineering, Product, and Customer Success, and represents the company at industry events. Experience selling to insurance agencies and knowledge of the life and health insurance industry are strongly preferred.

Manages and expands strategic client accounts, protecting existing revenue while introducing eDiscovery, managed review, consulting, and staffing services. Builds executive relationships, identifies account whitespace, coordinates internal resources across regions, resolves escalations, supports business reviews and events, analyzes revenue trends, prepares forecasts, and maintains Salesforce account records. Requires legal-industry sales or account management experience and travel up to 25%.

Leads strategy and execution for a portfolio of premier and strategic accounts. Responsibilities include account planning, executive relationship management, retention and expansion, client satisfaction, governance, QBRs, deal reviews, cross-functional coordination, risk resolution, and coaching account management teams. Partners with Sales, Delivery, and Offerings to drive product penetration and growth. The role may be remote or onsite and requires travel of up to 30%.

Conducts digital forensic investigations, data preservation, and ESI collections for complex litigation. Examines computers, mobile devices, servers, networks, storage media, and cloud services; restores and converts data for processing; prepares expert reports; and communicates technical findings to clients and legal teams. The role requires forensic tool proficiency, evidence management, chain-of-custody knowledge, client interaction, sound judgment, and occasional onsite travel.