Top Tech Jobs & Startup Jobs in Boston, MA

Manage and continuously improve global channel and ITAD partner programs, including benefits, incentives, rules, onboarding, enablement, and compliance. Own the incentive automation platform, serve as the internal subject-matter expert, and collaborate with Legal, Finance, Sales, and Marketing. Track program performance, report results, and support scalable partner operations across a globally distributed organization. The role is hybrid in Woburn, Massachusetts, with 5–10% travel.

Build and improve ML platform tooling, infrastructure, workflows, and observability for machine learning models, LLMs, and agentic applications. Collaborate with ML and infrastructure teams, evaluate and integrate open-source tools, automate fine-tuning and evaluation pipelines, and debug distributed systems across infrastructure, networking, and application layers.

Leads New Relic’s AMER partner sales organization, building a channel sales team and driving partner-sourced revenue through VARs, GSIs, MSPs, and regional partners. Coaches sales teams, orchestrates partner-led deals, strengthens alignment with direct sales, expands partner relationships, and improves pipeline conversion and quota attainment. Requires extensive North American and LATAM partner networks, proven channel deal-making experience, resilience in ambiguous environments, and deep observability, APM, or log management expertise.

Design, deploy, optimize, and scale production AI and agentic workloads on DigitalOcean’s cloud. Build inference benchmarks, automation tooling, deployment frameworks, operational playbooks, and reference architectures. Validate AI platform capabilities, optimize distributed inference and GPU performance, support customer migrations, and collaborate with product, research, infrastructure, GPU, model, and ecosystem partners. Enable technical teams and strategic customers while influencing platform roadmaps and accelerating production adoption.

Lead strategic and operational improvements across global travel operations and service teams. Partner with product, engineering, and leadership to prioritize support-product enhancements, improve agent tooling, drive contact deflection, and deliver customer experience improvements. Manage cross-functional programs including acquisitions, supply processes, third-party support, change management, and process optimization. Use analytics to assess impact, establish operating processes, and support global execution across teams and regions.

Leads FP&A activities including month-end close, budgeting, forecasting, scenario modeling, financial reporting, variance analysis, and KPI development. Partners with senior leaders to guide financial decisions, manages a senior analyst, and improves finance systems and data processes. Oversees OneStream and related infrastructure, automates reporting, ensures data integrity, and supports operational alignment with financial objectives.

Own the roadmap for Altana’s LSP Platform, developing products for freight forwarders, customs brokers, carriers, and 3PLs. Define priorities, success metrics, and customer outcomes; conduct discovery and pilots; improve workflows for brokers and compliance teams; and partner with engineering, design, data science, and go-to-market teams. The role requires technical product management across APIs, integrations, data-intensive workflows, and AI-enabled experiences.

Leads new-business development across U.S. defense and maritime markets. Identifies and shapes opportunities, builds senior customer and industry relationships, develops capture and pursuit strategies, supports bids, and converts long-cycle opportunities into funded programs. Partners with engineering, operations, finance, and executives to validate technical fit, capacity, pricing, risks, and schedules. Maintains CRM pipeline data, supports forecasts, develops teaming relationships, and transitions awarded opportunities to account or program owners.

Provide technical support for the SciSure SaaS platform through Zendesk, troubleshoot and investigate product issues, assist with migrations and configurations, escalate complex incidents to engineering, and communicate resolutions to customers. Maintain product documentation, monitor recurring issues and feedback, support Developer Hub users, and advocate for improvements to customer experience and support processes.

Guide law firm clients through onboarding, configuring case management platforms, data migration, testing, training, and ongoing advisory to optimize workflows, automations, and adoption.