Top Tech Jobs & Startup Jobs in Boston, MA

The Bilingual Customer Support Specialist will manage customer inquiries, troubleshoot issues, and ensure timely delivery of solutions while maintaining high communication standards. Fluency in French is required.

Manage a book of mid-market customers to drive onboarding, adoption, retention, and renewals. Triage inbound requests, lead cross-functional resolutions, monitor health metrics, identify expansion and churn risks, and mentor other CSMs. Maintain accurate data and advocate customer needs to Product and Operations.

The Business Administrator 2 manages business operations, optimizes processes, develops KPIs, analyzes data, leads projects, and manages vendor relationships, contributing to strategic planning initiatives.

As a Senior Software Development Engineer, you will lead the development of AI-centric solutions, modernize systems, and ensure operational excellence while mentoring team members in a hybrid work environment.

The Recruiter will manage full-cycle recruiting for various roles, collaborating with hiring managers and HR to ensure effective and compliant hiring processes.

Lead the strategic direction of data science at Mission Lane, innovating machine learning applications and managing a high-performing team to enhance financial outcomes.

Build and operate full-stack, production-ready systems: design and ship AI-native mortgage automation, integrate third-party lending APIs, and architect scalable AWS infrastructure and job processing. Mentor engineers and ensure security, observability, and high reliability.

The Engagement Manager will oversee client engagements, managing expectations, developing solutions, and driving annual sales revenue goals while ensuring project success in data and analytics solutions.

The Customer Success Manager at CyberSheath oversees customer relationships, coordinates technical projects, identifies upsell opportunities, and ensures customer satisfaction by managing internal teams and processes effectively.

The Partner Development Manager will manage strategic partnerships in the federal sector, develop go-to-market strategies, and support government procurement processes while ensuring strong relationships with resellers and system integrators.