Top Tech Jobs & Startup Jobs in Boston, MA

Leads enterprise member experience, retail delivery, marketing, communications, deposits, and membership growth across branches, virtual centers, call centers, business development, and member services. Establishes operating standards, sales and service culture, brand strategy, footprint planning, budgets, vendor performance, and cross-functional execution. Partners with risk, fraud, compliance, and senior stakeholders while leveraging analytics and emerging technologies to improve member experience, efficiency, retention, and growth.

Leads the Payment Services department at a federal credit union by supervising staff, ensuring transaction controls and regulatory compliance, managing training and cross-training, overseeing process improvement and special projects, conducting financial analysis, and coordinating with front-office, back-office, learning and development, and information technology teams.

Supports and administers Symitar core banking and related host services applications across production and development environments. Develops PowerOn and PowerFrame Docs solutions, manages OpCon scheduling and integrations, performs SQL and ARCU/Databricks data analysis, and provides advanced troubleshooting and root-cause analysis. Leads or supports upgrades, automation, compliance activities, vendor coordination, technical projects, and business requirements gathering. Serves as a subject matter expert, mentors analysts, and promotes reliable, secure, and efficient operations.

Guides new travel advisors through their first three to six months by coordinating technical onboarding, delivering tailored training, troubleshooting issues, and connecting advisors with internal support teams. Partners with Account Sales Managers and Growth teams to establish consistent onboarding processes, monitor advisor progress, improve engagement, and determine when responsibility should transition to the ASM. Develops processes, tools, and training materials to improve advisor integration and operational efficiency.

Maintain and enhance mid-office technology, agent systems, scripts, applications, and automated quality-control systems. Gather requirements, translate them into technical specifications, write and deploy code, test and debug solutions, monitor system performance, provide support, document processes, and coordinate projects across departments and supplier partners. The role also recommends automation and process improvements, participates in code reviews, manages stakeholder communication, and supports operational efficiency within corporate travel systems.

Manages end-to-end implementations of new corporate travel business, coordinating Sales, Solutions, Operations, IT, customers, contractors, and suppliers. Responsibilities include defining scope, schedules, requirements, technical designs, SOPs, risk mitigation, change control, testing, go-live transition, and operational ramp-up. The role also provides technical oversight, leads cross-functional teams, supports operational excellence, and ensures customer requirements and business results are achieved.

Designs, implements, maintains, monitors, and optimizes enterprise LAN, WAN, WLAN, VPN, firewall, cloud, and hybrid network infrastructure. Troubleshoots complex connectivity and security issues, manages routers, switches, firewalls, and load balancers, and supports network security compliance with NIST, DoD, and customer requirements. Maintains documentation, participates in upgrades and audits, provides Tier II/Tier III support, and collaborates with vendors and IT operations teams.

Build and maintain a full-stack sewer inspection analysis platform using React, TypeScript, Node.js, PostgreSQL/PostGIS, AWS, computer vision, geospatial analysis, and Temporal.io. Responsibilities include developing interactive dashboards, scalable APIs, video-processing workflows, mapping and risk-assessment tools, microservices, cloud infrastructure, and automated testing and deployment pipelines.

Supports the Product Director through usage reporting, product analytics, dashboard development, and data-driven recommendations. Manages JIRA tickets from requirements through completion, coordinates business and development teams, and supports backlog grooming and prioritization. Identifies opportunities to automate analysis using AI and external tools, standardizes metrics, evaluates analytics solutions, and presents findings to stakeholders and executives.

Manage regional sales strategy and complex deal cycles for Workday professional services and implementation solutions in retail and manufacturing accounts. Responsibilities include pipeline and quota management, client relationship development, RFP/RFI responses, forecasting, sales presentations, Workday partner engagement, service estimation, CRM maintenance, and collaboration with delivery and marketing teams. The role requires 50% travel to client and Workday locations.

Own technical product marketing for Sourcegraph’s developer infrastructure products. Develop positioning and messaging, lead product launches, create sales enablement assets, support enterprise sales motions, and partner with Demand Generation, Field Marketing, and DevRel on integrated campaigns. Translate technical capabilities and customer feedback into compelling narratives, drive pipeline and deal velocity, measure revenue impact, and shape go-to-market strategy for AI-enabled developer tools.

Provides entry-level technical support for software products and instrument interfaces, handling customer calls, troubleshooting issues, documenting resolutions, escalating complex cases, and maintaining support documentation. The role manages multiple cases, supports process improvements, participates in rotating after-hours coverage, and routes incoming calls. Candidates need strong customer service, communication, problem-solving, prioritization, and technical language skills. Exposure to laboratory information system software is preferred.

Leads commercial solution architecture for complex ambulatory surgery center opportunities. Designs integrated equipment, software, service, training, and financing bundles; develops configurations, quotes, financial models, approval materials, and execution plans. Coordinates sales, clinical, technical, finance, legal, compliance, operations, and implementation stakeholders. Supports customer discovery, pricing governance, risk mitigation, standard work, process improvement, and post-booking handoffs.

Leads commercial solutioning for complex ambulatory surgery center opportunities. Designs integrated equipment, software, service, training, and financing bundles; develops configurations, quotes, financial models, approval materials, and execution plans. Coordinates sales, clinical, technical, finance, legal, compliance, service, supply chain, and implementation stakeholders. Supports customer discovery, manages risks and dependencies, improves standard processes, and ensures effective handoffs through order booking and implementation.

Leads global pricing and monetization strategy for SaaS, cloud, AI, and enterprise software offerings. Designs subscription, consumption, platform, and outcome-based pricing models; supports post-acquisition integration; structures complex enterprise deals; and partners with Product, Finance, Sales, Legal, and Marketing. Oversees pricing analytics, forecasting, margin optimization, annual increases, executive reporting, change management, and commercial enablement to drive ARR, retention, price realization, and profitable growth.

The Financial Controller oversees GAAP financial reporting, monthly close, budgeting, forecasting, cash flow, tax planning, and ASC 606 revenue recognition. The role manages SaaS financial metrics and scalable processes, administers Department of Energy grants and invoicing, ensures compliance, supports audits, and maintains internal controls. Reporting to the CFO, this position collaborates cross-functionally and manages relationships with auditors, consultants, and grant administrators.