Top Tech Jobs & Startup Jobs in Boston, MA

Sell Wordly’s AI-powered interpretation and translation SaaS to public-sector, enterprise, association, and event customers. Responsibilities include outbound prospecting, inbound lead follow-up, account strategy, RFP and procurement navigation, product demonstrations, contract negotiation, closing sales, pipeline management, and customer relationship development. The role also involves tracking sales metrics, supporting marketing campaigns, gathering customer feedback, and traveling to events and customer sites as needed.

Guide business hosts through cryptocurrency kiosk onboarding by explaining requirements, collecting and reviewing KYC and business documents, maintaining accurate records, coordinating compliance approvals, tracking cases, resolving delays, and improving onboarding workflows. The role requires clear communication, strong organization, careful handling of sensitive information, and collaboration with Sales, Operations, Compliance, and Host Success teams in a fully remote environment.

Lead and coach a customer retention team while personally conducting outbound calls to reactivate inactive customers and drive repeat transactions. Build SOPs, scripts, workflows, training materials, and retention campaigns; manage schedules and assignments; track KPIs, conversion, revenue, and reactivation; conduct call reviews; maintain CRM records and reports; handle escalations; and support hiring and onboarding.

Leads field sales across small and medium business, enterprise, and alternate channels. Develops sales strategy, targets, budgets, performance metrics, and competitive responses while partnering with Marketing, Product, and executive leaders. Provides data-driven business insights, manages financial performance, recruits and develops senior talent, and presents business services performance and strategy to senior management and the Board.

Leads partner marketing events from planning through follow-up, coordinating partners, vendors, timelines, logistics, messaging, campaigns, collateral, and reporting. Creates co-branded materials, invitations, landing pages, presentations, and targeted outreach. Manages event logistics, venues, promotional resources, exhibit materials, Salesforce updates, and post-event analysis. Collaborates with designers, RevOps, marketing, client engagement teams, and external partners while independently managing related department projects.

Provides high-touch, member-facing tax planning and advisory services without preparing tax returns. Leads virtual consultations, answers tax questions, reviews Form 1040s, models Roth conversions and other strategies, researches federal and state tax issues, and collaborates with CFP professionals on holistic financial plans. Advises on real estate, charitable giving, business entities, retirement distributions, and equity compensation.

Leads enterprise member experience, retail delivery, marketing, communications, deposits, and membership growth across branches, virtual centers, call centers, business development, and member services. Establishes operating standards, sales and service culture, brand strategy, footprint planning, budgets, vendor performance, and cross-functional execution. Partners with risk, fraud, compliance, and senior stakeholders while leveraging analytics and emerging technologies to improve member experience, efficiency, retention, and growth.

Leads the Payment Services department at a federal credit union by supervising staff, ensuring transaction controls and regulatory compliance, managing training and cross-training, overseeing process improvement and special projects, conducting financial analysis, and coordinating with front-office, back-office, learning and development, and information technology teams.

Supports and administers Symitar core banking and related host services applications across production and development environments. Develops PowerOn and PowerFrame Docs solutions, manages OpCon scheduling and integrations, performs SQL and ARCU/Databricks data analysis, and provides advanced troubleshooting and root-cause analysis. Leads or supports upgrades, automation, compliance activities, vendor coordination, technical projects, and business requirements gathering. Serves as a subject matter expert, mentors analysts, and promotes reliable, secure, and efficient operations.

Guides new travel advisors through their first three to six months by coordinating technical onboarding, delivering tailored training, troubleshooting issues, and connecting advisors with internal support teams. Partners with Account Sales Managers and Growth teams to establish consistent onboarding processes, monitor advisor progress, improve engagement, and determine when responsibility should transition to the ASM. Develops processes, tools, and training materials to improve advisor integration and operational efficiency.

Maintain and enhance mid-office technology, agent systems, scripts, applications, and automated quality-control systems. Gather requirements, translate them into technical specifications, write and deploy code, test and debug solutions, monitor system performance, provide support, document processes, and coordinate projects across departments and supplier partners. The role also recommends automation and process improvements, participates in code reviews, manages stakeholder communication, and supports operational efficiency within corporate travel systems.

Manages end-to-end implementations of new corporate travel business, coordinating Sales, Solutions, Operations, IT, customers, contractors, and suppliers. Responsibilities include defining scope, schedules, requirements, technical designs, SOPs, risk mitigation, change control, testing, go-live transition, and operational ramp-up. The role also provides technical oversight, leads cross-functional teams, supports operational excellence, and ensures customer requirements and business results are achieved.

Designs, implements, maintains, monitors, and optimizes enterprise LAN, WAN, WLAN, VPN, firewall, cloud, and hybrid network infrastructure. Troubleshoots complex connectivity and security issues, manages routers, switches, firewalls, and load balancers, and supports network security compliance with NIST, DoD, and customer requirements. Maintains documentation, participates in upgrades and audits, provides Tier II/Tier III support, and collaborates with vendors and IT operations teams.

Build and maintain a full-stack sewer inspection analysis platform using React, TypeScript, Node.js, PostgreSQL/PostGIS, AWS, computer vision, geospatial analysis, and Temporal.io. Responsibilities include developing interactive dashboards, scalable APIs, video-processing workflows, mapping and risk-assessment tools, microservices, cloud infrastructure, and automated testing and deployment pipelines.

Supports the Product Director through usage reporting, product analytics, dashboard development, and data-driven recommendations. Manages JIRA tickets from requirements through completion, coordinates business and development teams, and supports backlog grooming and prioritization. Identifies opportunities to automate analysis using AI and external tools, standardizes metrics, evaluates analytics solutions, and presents findings to stakeholders and executives.