Top Tech Jobs & Startup Jobs in Boston, MA

Provide front-line global IT support for ~2500 systems (primarily macOS), troubleshoot hardware/software/network issues, manage hardware asset lifecycle, administer SaaS tools, support AV and video conferencing, run onboarding/new-hire IT training, create knowledge content, and escalate to systems/network teams as needed.

Supports clients and therapists through phone and live chat by troubleshooting billing and platform issues, explaining insurance benefits, educating users, and identifying root causes for Product teams. The role advocates for customers, resolves problems, meets conversation-volume metrics, and adapts to changing priorities in a fully remote startup environment.

The Senior Data Analyst gathers BI requirements, analyzes enterprise and offline datasets, writes and optimizes SQL queries, and builds dashboards using Power BI, Tableau, and Domo. The role translates business needs into technical specifications, designs dashboard wireframes, validates data, documents processes, and collaborates with engineering, product, and business teams. Knowledge of the US trust business is essential for interpreting data within financial and regulatory contexts.

Identifies, engages, and qualifies prospective customers through outbound prospecting, cold calls, referrals, and lead generation. Communicates M-Files’ value proposition, handles objections, and creates sales-ready opportunities for the Sales team. Collaborates with Business Development, Growth Marketing, and Sales in a remote B2B technology sales environment.

Prospect for new compliance business within existing customers, drive whitespace acquisition and upgrades, and grow revenue through consultative solution selling. Position legal, ethics, safety, and OSHA compliance solutions to senior decision-makers. Build and manage pipeline, conduct outbound prospecting, develop tailored presentations, negotiate value-based deals, close opportunities, collaborate across sales and support teams, and report pipeline health, risks, and progress to management.

The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.

Own full-cycle enterprise sales into electric utilities and infrastructure: generate new opportunities, manage complex multi-stakeholder deals, convert pilots to enterprise deployments, guide contracting and procurement, represent technical product value, build ROI-driven business cases, and drive multi-year account strategies while partnering cross-functionally to support adoption and expansion.

The Channel Leader drives Zerigo Health's channel strategy through partner relationships, facilitating sales, managing account health, and ensuring growth.

Design and implement complex, accessible front-end components and a reusable design system. Architect UI solutions, prototype interactions, mentor engineers, improve design-to-development workflows, and build performant, responsive interfaces and marketing pages for a legal AI platform.

The RN Healthcare Advocate supports older Medicare patients by providing personalized care, navigating medical systems, and coordinating resources for better health outcomes.