Top Tech Jobs & Startup Jobs in Boston, MA

Own backend payment, wallet, ledger, reconciliation, fraud, and risk services handling real-money transactions. Design double-entry accounting systems, integrate payment processors and KYC/AML vendors, ensure exact-once posting and auditability, and support finance reporting through Snowflake and dbt. Partner with Finance, Compliance, and Trust & Safety while participating in on-call coverage for high-volume sports events.

Own Splash’s lifecycle marketing strategy and execution across onboarding, activation, retention, reactivation, and VIP journeys. Build and optimize Braze campaigns across email, push, SMS, in-app messaging, and webhooks; manage segmentation, copy, QA, testing, reporting, and attribution. Partner with growth, paid media, content, product, design, compliance, and data teams to improve retention, engagement, conversion, and incremental revenue among sports gaming users.

Build infrastructure for AI-driven software development, including cloud coding environments, autonomous coding agents, SRE integrations, and reusable agent platforms. Own developer environments, agent integrations, security guardrails, observability, evaluation, and feedback loops. The role requires deep infrastructure experience across AWS, containers, infrastructure as code, CI/CD, and TypeScript/Node.js, plus hands-on use and orchestration of AI coding agents.

Own the product modeling roadmap and end-to-end lifecycle of production machine learning models, including recommenders, routing, and agent assignment. Engineer features, design experiments, deploy iterative improvements, and define real-time model integration with engineering and product teams. Apply Bayesian methods, causal inference, and marketing measurement while translating uncertainty into business recommendations. Mentor teammates and raise data science standards through code review and documentation.

Lead sales agent onboarding, ramp, skills training, coaching, and remedial development across direct-to-consumer sales teams. Build training curricula, refine scripts, analyze AI-generated call insights, run script experiments, enable managers, and translate product and sales-floor feedback into actionable training. The role requires hands-on facilitation, sales acumen, autonomous program building, and continuous measurement and improvement of agent performance.

Creates and publishes blogs, social media copy, articles, research reports, thought leadership, and campaign content about cybersecurity and emerging threats. Interviews analysts and subject matter experts, translates complex research into accessible stories, applies SEO and GEO practices, uses AI tools to improve workflows, collaborates with design and marketing teams, and analyzes content performance to improve engagement and visibility.

Own the strategy, roadmap, pricing, packaging, integrations, and commercial performance of Flashpoint’s Vulnerability Intelligence product line. Define its AI strategy, guide migration to Ignite, shape API and MCP capabilities, and integrate vulnerability data with security platforms. Partner closely with engineering, analysts, sales, support, and customers to prioritize development, conduct research, make build-buy-partner decisions, and establish a clear point of view on evolving vulnerability governance, enrichment, exploitation signals, and regulatory requirements.

Identifies and develops new business opportunities by responding to inquiries, engaging prospective clients, understanding their needs, recommending solutions, following up on leads, and maintaining client records. Builds positive client relationships through phone, email, and written communication while collaborating with sales and other departments to resolve concerns and support company growth and sales objectives.

Manage social media communications and brand presence by creating and publishing content, responding to comments and messages, engaging followers, monitoring feedback, and supporting content scheduling. Track audience engagement and identify opportunities to improve brand awareness and customer satisfaction. Collaborate with internal teams to maintain accurate, consistent messaging while applying strong writing, creativity, organization, multitasking, and problem-solving skills.

Provides timely, professional customer assistance through phone, email, and other channels. Answers questions, resolves complaints, processes orders, payments, refunds, exchanges, and account updates, and maintains accurate records. Collaborates with internal teams, follows up on customer concerns, protects confidential information, and meets performance standards while delivering a positive customer experience.

Leads the team building LTK’s foundational AI platform, including shared models, services, evaluation frameworks, and production LLM capabilities. Responsibilities include setting the AI roadmap, enabling internal engineering and product teams, overseeing deployment and operational performance, managing quality and cost, and establishing evaluation and monitoring practices. The role also involves hiring, coaching, performance management, and developing a high-performing data science and machine learning organization.

Lead Oracle Cloud HCM functional consulting engagements, serving as a subject matter expert and workstream lead. Configure HCM modules, gather requirements, design and architect solutions, conduct testing, document configurations, and guide clients through implementations and go-lives. Support Benefits and other HCM areas, educate stakeholders, mentor staff, assist with project supervision, and maintain current product expertise. The role is remote or client-site with travel as required.

Leads end-to-end Oracle Cloud ERP transformation engagements across ERP, EPM, SCM, PPM, and Fleet Management. Owns solution strategy, architecture, business process design, governance, stakeholder relationships, risk resolution, and project direction. Advises executives, guides cross-functional teams, supports integrations and reporting strategies, facilitates workshops, and drives adoption of Oracle best practices. Also contributes to proposals, sales presentations, staffing, interviews, and practice development.

Own and improve the seller experience for US sellers selling in Latin America. Resolve cross-border operational issues across account management, IT, product, and shipping teams. Design and automate manual workflows, establish KPIs, and build dashboards that improve visibility into seller processes and reduce manual intervention.

Build and manage commercial relationships with key sellers, analyze customer performance and needs, identify growth opportunities, collaborate on end-to-end solutions, and develop strategies for Mercado Libre’s cross-border model. Define and track portfolio performance metrics and deliver business reviews while supporting seller growth and competitiveness.

Leads daily fulfillment operations, ensuring safe and accurate order processing, SLA compliance, and timely dispatch. Resolves order and data discrepancies, creates performance reports, identifies operational improvements, and manages KPIs. Coaches and develops a team of up to 30 employees while fostering a collaborative, high-performing culture in a distribution or fulfillment center.

Manage a portfolio of approximately 75 customer accounts, serving as a strategic advisor and primary contact. Drive adoption, ROI, retention, advocacy, and measurable business outcomes through value plans, usage analysis, training, and proactive engagement. Collaborate with Support, Product, Onboarding, and Sales to resolve escalations and communicate customer feedback. Maintain account documentation, manage follow-ups, and identify opportunities and risks. Travel up to 10% for client meetings, site visits, and team collaboration.

Own security outcomes for an engineering portfolio across application and cloud security. Lead threat modeling, architecture reviews, risk prioritization, remediation, secure coding, cloud and IaC security, and adoption of security scanning tools. Partner with engineering leaders, coach security champions, support incident response, provide hands-on remediation, and feed portfolio insights into security strategy and platform patterns. The role spans SaaS code, pipelines, identity, infrastructure, data, containers, Kubernetes, and AI-enabled systems.

Leads enterprise operational excellence, data operations, client experience, capacity planning, process improvement, organizational scalability, and acquisition integration. Establishes performance metrics, scalable operating models, automation initiatives, and cross-functional transformation programs to improve efficiency, service levels, forecasting, client retention, and organizational growth.

Manage client relationships and verification service projects from kickoff through completion. Coordinate onboarding materials, timelines, deliverables, data collection, audits, and cross-functional resources. Serve as the primary client liaison, facilitate meetings, provide updates and reports, identify risks, resolve issues, maintain project documentation, and ensure accurate, high-quality deliverables. Support continuous improvement and client experience initiatives in a remote work environment.

Lead architecture and implement large cross-cutting initiatives on a SaaS grantmaking platform. Produce high-quality full‑stack code (Rails/React/Node), mentor engineers, drive SDLC best practices, and champion AI-assisted development while collaborating with product, infra, and QA teams.