Top Tech Jobs & Startup Jobs in Boston, MA

Manages purchase order workflows, accounts payable, vendor records, payment processing, cash transactions, bank reconciliations, and close support. The role resolves invoice and payment discrepancies, maintains documentation and controls, supports audits and cash forecasting, and improves procure-to-pay processes. It partners with vendors, budget owners, and Finance & Accounting stakeholders while reporting to the Assistant Controller.

Lead UX productization across app, web, and embodied AI experiences. Define interaction patterns, system states, visual language, and scalable design systems across digital and physical touchpoints. Partner with Product, AI, Software, Hardware, Research, and Engineering to translate product vision into launch-ready experiences. Design for edge cases, failure recovery, and support while using prototyping, research, behavioral data, and customer feedback to guide implementation and evolution.

Leads and develops the Customer Success team, owns gross revenue retention and expansion outcomes, manages strategic customer relationships, and oversees renewals and escalations. Builds scalable playbooks, processes, and performance metrics; reports on customer health and KPIs; partners with Sales on expansion; and translates customer feedback into product and operational priorities. The role also represents Customer Success with company leadership and requires travel of up to 50%.

Owns end-to-end architecture and technical outcomes for enterprise Gemini AI deployments on GCP. Designs the GenAI platform, agent ecosystem, context graph, data foundation, governance, runtime, and adoption strategy. Advises executives, leads architecture reviews, resolves cross-track tradeoffs, owns technical proposals and estimates, manages delivery risk and costs, and develops delivery teams. Requires production GenAI delivery, cloud architecture, graph and semantic data expertise, regulated-environment experience, and senior client engagement leadership.

Coordinates commercial enablement, sales training, onboarding, workshops, and national events. Manages meeting logistics, executive support, department communications, purchase orders, invoices, expenses, vendor licenses, and software access. Produces KPI reports and survey analyses for VP stakeholders, while supporting training content, presentations, and instructional videos using Canva and video editing tools. Requires strong organization, reporting, communication, financial administration, and cross-functional coordination skills.

Own the Secrets Management product strategy and roadmap, partnering with founders, engineering, sales, marketing, and customers. Define product priorities, metrics, analytics, pricing, and packaging; translate customer insights into improvements; and support product launches and go-to-market messaging. The role requires strong technical judgment, familiarity with developer infrastructure, independent execution, and hands-on engagement with technical and product challenges.

Provides strategic HR partnership to business leaders and employees, including coaching, talent reviews, compensation planning, organizational design, employee engagement, compliance guidance, workforce analytics, and change management. The role collaborates across HR functions, mentors junior HR staff, identifies organizational risks, and supports people strategies across business units. Regional travel of less than 30% may be required.

Build and scale platform security through architecture reviews, threat modeling, IaC hardening, IAM improvements, Kubernetes security, and disaster recovery exercises. Develop automation for detection, response, compliance, onboarding, access anomaly detection, and self-service security posture checks. Investigate incidents, track root-cause remediation, support SOC 2 evidence collection, and collaborate closely with software engineers on secure development and incident response.

Own and grow a client book of business for Waterworks’ luxury design products. Build relationships with architects, designers, contractors, and homeowners; identify opportunities; recommend tailored solutions; manage specifications, quotes, pricing, follow-up, and payments; close sales; track pipelines in CRM; conduct outreach and networking; and support showroom and industry events. The role is based in the Boston showroom with local market relationship development and up to 50% time outside the showroom.

Own recruiting searches for K-12 schools, including defining candidate profiles, sourcing and engaging candidates, conducting phone screens, and delivering evidence-based recommendations. Manage school partner relationships, communicate search progress, and maintain accurate records. Use AI-enabled recruiting tools, test product features, provide feedback to engineering and product teams, and share workflows that improve candidate quality and search outcomes.