Top Tech Jobs & Startup Jobs in Boston, MA

Manage inbound customer support tickets, comments, tasks, and emails for key B2B accounts. Resolve standard record retrieval, delivery, billing, and how-to questions within SLAs; identify and escalate technical issues; document tickets and account notes; monitor queue performance; and surface recurring feedback themes. The role also helps build and refine support playbooks and escalation processes in an early-stage SaaS environment.

Develop and support secure payment solutions across Ingenico EMV terminals, .NET backend services, Android integrations, processor gateways, tokenization, and mobile wallets. Implement payment workflows, device management, webhooks, settlement, reconciliation, and reporting. Participate in EMV Level 3 certification, regression testing, production troubleshooting, and reliability improvements while collaborating with internal teams and external processors.

Own paid social creative strategy across client portfolios, developing messaging frameworks and translating consumer insights, performance data, and competitive research into creative direction. Lead client presentations, reporting, testing roadmaps, QA, approvals, and cross-functional collaboration with copy, video, design, lifecycle, and analytics teams. Mentor junior strategists and creative contributors while ensuring campaigns remain strategically aligned, on-brand, and optimized for performance.

Find and post compelling deals across consumer categories, collaborate with partners and internal teams, analyze deal performance, review partner spreadsheets, and provide feedback to improve shopping content. The role requires strong writing, communication, attention to detail, technical adaptability, basic Excel skills, category expertise, responsiveness, and willingness to work permanent evening or weekend shifts.

Lead end-to-end discoverability and domain migration strategy to secure LLM and search citation authority for Bryan Johnson and Blueprint. Build technical citation infrastructure (llms.txt, robots.txt, Schema.org), manage Wikidata/Wikipedia and YouTube transcript indexing, run LLM citation tracking, brief and oversee specialist contractors, and grow a lean discoverability team to execute a 30-day roadmap and long-term domain migration.

Source, engage, and qualify technical candidates using LinkedIn, GitHub, X‑Ray, and other tools. Build pipelines for engineering and technical leadership roles, run outreach campaigns, perform initial screening, document candidate details in ATS/CRM, and partner with recruiters to meet client hiring timelines while improving sourcing strategies.

As a Unity Engineer, you'll implement features, ensure performance optimization, debug issues, and collaborate with the team to enhance gameplay for mobile titles.

Build end-to-end product features and intuitive interfaces/APIs for document and workflow management. Lead design and implementation, collaborate with engineering to ship polished products, monitor success, and optimize frontend performance.

Quota-carrying senior SaaS sales role responsible for prospecting, nurturing and closing deals for LawVu. Build strategic plans, demo product, maintain customer relationships, engage cross-functional teams, and travel for client meetings and events to expand market share in assigned territory.

The Business Development Representative will partner with sales and marketing teams to identify opportunities, schedule meetings, and engage with prospects through calls, emails, and social media to achieve sales goals.