Top Tech Jobs & Startup Jobs in Boston, MA

Senior freelance recruiter managing full-cycle hiring for marketing, advertising, and creative roles. Duties include sourcing, screening, interviewing, ATS management, coordinating offers and onboarding, building talent pipelines, tracking metrics and reports, overseeing freelancer documentation and extensions, and partnering with hiring managers and leadership to ensure compliant, timely hires for permanent and contract positions.

Lead global accounting, tax, and legal entity management services; design solutions, grow delivery footprint and partner network, ensure service delivery and financial targets, collaborate with sales and peers, and attract and develop accounting talent across distributed teams.

Drive strategic, data-driven operations projects end-to-end: diagnose drivers of business metrics, prioritize initiatives, build project plans, execute cross-functional work, and measure outcomes with repeatable dashboards and KPIs.

Provide Level II help desk support for managed services clients: resolve phone and ticketed issues, escalate and assist Level I, maintain KB and documentation, configure endpoints, troubleshoot networks, security, printers and mobile devices, and communicate SLA status.

Lead design, development, and implementation of Salesforce solutions (LWC, Apex, Visualforce) including Experience and Commerce Cloud and Accounting Seed. Build integrations (REST/SOAP, payment gateways), CPQ and Marketplace apps, mentor developers, perform code reviews, and optimize platform performance and reliability.

Lead and grow the Creative Strategy function, defining vision, frameworks, and operating models. Partner with senior customers and cross-functional teams to solve business challenges using insight-driven, AI-enabled strategic thinking. Ensure high-quality strategy across major engagements, drive customer growth, and represent Superside externally.

Triage and resolve customer support tickets for an API-driven fintech product, collaborate with product and engineering on feature requests, improve help center content, lead technical projects and reporting, and manage escalations to ensure SLA, CSAT, and TTR goals.

Provide L2 technical support for LucidLink's file-streaming/cloud networking product: triage, reproduce and debug customer issues across macOS/Windows/Linux, collect logs/dumps, escalate to engineering, and advise customers on configuration and best practices.

Qualify and engage inbound leads and outbound prospects for Territory Account Managers through research, calls, social outreach, and email; schedule meetings, maintain Salesforce data, meet activity targets, and support events and tradeshows.

Perform quantitative and qualitative analysis, build reports and dashboards, produce datasets, troubleshoot data issues, and present findings to stakeholders. Collaborate across teams and third parties to define reporting specs, improve data quality, and recommend KPIs and best practices to support decision-making.