Top Tech Jobs & Startup Jobs in Boston, MA

Lead billing operations for recurring, project, and hardware-as-a-service revenue in a $100M+ MSP. Ensure invoice accuracy, ASC 606 alignment, month-end cutoffs, and cross-team validation. Drive automation, system integrations (PSA/CRM/ERP), process documentation, audit support, and manage a small team of billing specialists to improve scalability and collections.

Lead portfolio revenue and expense management for multifamily assets, build scalable analytics and BI processes, oversee budgeting/forecasting, pricing strategy, ancillary revenue, procurement and utilities, support acquisitions due diligence, hire and coach analysts, and drive cross-functional collaboration to meet financial targets.

Serve as the primary customer contact to resolve inquiries and disputes, prevent cancellations, and drive retention through empathy, problem-solving, upsells, and accurate CRM documentation. Handle inbound/outbound calls, email, and live chat, collaborate with Sales and Production, meet retention KPIs, and maintain up-to-date product knowledge.

Drive revenue by identifying and developing new market opportunities and sales channels in power generation and distribution. Build customer and partner relationships, create strategic sales plans, manage pipeline and opportunities, and travel extensively to support business development and represent the company at industry events.

Manage the full lifecycle of showroom client orders from pre-order through delivery, coordinate communications with internal teams and clients, track order reporting, support sales consultants with quotes and payments, resolve client issues, and assist with showroom operations.

Manage daily office operations, tenant and marina billing, accounts receivable follow-up, invoice and payment review, record maintenance, utility billing and reconciliations, Excel reporting, and identify workflow improvements to support efficient administrative processes.

Lead and execute social media strategy and paid campaigns across major platforms; create and schedule organic content; manage executive LinkedIn thought leadership; monitor and analyze performance and sentiment using analytics tools; coordinate cross-functional content calendars; identify influencers and optimize social fundraising to grow brand awareness and engagement.

Sell Vehlo products to auto dealerships across a territory through cold-calling and in-person visits. Manage the sales pipeline in Salesforce, drive leads through the sales methodology, relay market feedback, and coordinate onboarding with Account Management. Heavy field travel and quota-driven closing responsibilities.

Lead and supervise a two-person IT help desk team providing installation, maintenance, and desktop/AV/VoIP support. Manage tickets, on-call rotation, after-hours duties, coordinate with IT peers and vendors, and perform evaluations and help-desk projects to minimize user disruption.

Design and develop eLearning and other instructional resources (video, microlearning, QRGs) for enterprise audiences. Create course outlines, scripts, storyboards, and apply evidence-based learning methodologies. Collaborate with SMEs, use Articulate 360, Camtasia, and Adobe tools, and manage projects to deliver high-quality learning solutions.