Top Tech Jobs & Startup Jobs in Boston, MA

Manages and grows a portfolio of client accounts through relationship building, renewals, retention, upselling, cross-selling, strategic pricing, and new business acquisition. Coordinates internal teams to deliver customer solutions, maintains CRM records, conducts account reviews, and achieves revenue and profit targets. Requires significant territory travel, strong sales and negotiation skills, client-focused communication, and proficiency with CRM software and Microsoft Office.

Leads and scales the design operations capability for digital products, reports, portals, and related experiences. Owns design governance, tooling, workflows, standards, intake, resource planning, quality, and design-to-development handoff. Coordinates internal and external designers while providing hands-on design support. Partners with product and engineering teams, improves Figma and InDesign workflows, manages reusable assets and templates, facilitates design reviews, and forecasts design capacity and specialized resource needs.

The Human Resources Generalist coordinates recruitment from job postings through background checks, partners with hiring managers, maintains ATS records, and supports onboarding, orientation, training, employee referrals, benefits, recognition, engagement, wage increases, and HR audits. The role serves as a primary contact for candidates and new employees while providing administrative support for broader HR programs.

Lead and deliver Process Safety Management and Operational Risk Management transformation programs for high-hazard and asset-intensive clients. Responsibilities include assessing safety systems, designing practical improvements, facilitating risk reviews and workshops, coaching leaders, engaging executives and frontline teams, leading multidisciplinary project teams, mentoring colleagues, and developing methodologies. Manager-level candidates also support client relationships, proposals, account development, and business growth. The role requires up to 80% travel across the United States and potentially internationally.

Manage a website refresh with an external agency, coordinating timelines, approvals, assets, and internal stakeholders. Improve conversion rates, landing pages, SEO, lead capture, redirects, tracking, and post-launch optimization. Maintain product marketing pages and ensure consistent brand messaging and visual standards. The role requires HubSpot experience, website project management, CRO knowledge, SEO fundamentals, stakeholder communication, and alignment with Democratic and progressive causes.

Leads a remote customer service and sales team, monitors performance metrics, coaches representatives, manages customer accounts, verifies coverage eligibility, reviews healthcare options, and improves processes to increase customer satisfaction and productivity.

Provides Level 2 support for SaaS and custom insurance applications through phone, chat, email, and in-person channels. Troubleshoots access issues and data errors, supports application conversions and implementations, assists with software upgrade testing, follows security and access standards, and escalates complex issues. Requires strong customer service, application troubleshooting, communication, and problem-solving skills. The role is hybrid or remote with approximately 5% travel.

Build and maintain batch data pipelines and ETL/ELT workflows using SQL, Python, APIs, databases, and files. Develop datasets, data models, quality checks, monitoring, documentation, tests, and deployment processes. Troubleshoot pipeline issues, support releases and backfills, modernize legacy processes toward secure cloud-based solutions, and provide business intelligence insights while collaborating with analysts, software engineers, and business partners.

Leads regional account management and a team of Senior Account Managers supporting iLottery customers. Oversees strategic customer success, service delivery, contracts, SLAs, regulatory compliance, renewals, executive reporting, and account growth. Serves as executive sponsor for major accounts and vendor partnerships while coordinating cross-functional initiatives across product, marketing, legal, and finance. Requires extensive account leadership experience, iLottery or gaming expertise, government-client familiarity, and travel across North America.

Own the strategy and lifecycle of Resurety’s data platform, forecasting and modeling products, APIs, and data services. Partner with engineering, data science, research, customers, and vendors to improve data coverage, quality, reliability, and adoption. Manage data supply, vendor relationships, pipelines, platform architecture, and customer workflows across clean energy products. Translate technical research into valuable capabilities while establishing performance measurement and supporting future markets and asset types.