Top Tech Jobs & Startup Jobs in Boston, MA

Conduct outbound prospecting across phone, email, LinkedIn, and video; research target accounts; qualify inbound leads; book and properly hand off discovery meetings to Account Executives; and maintain accurate CRM records. Independently manage the full sales cycle for three-to-five-seat opportunities, including discovery, demos, quotes, pricing discussions, objection handling, and order processing. Provide feedback to marketing, ecommerce, and product teams on lead quality, objections, and pricing friction.

Manages attorney billing by preparing and approving proformas, issuing invoices, handling e-billing submissions and disputes, configuring client and matter billing information, and maintaining compliance with firm and client requirements. The role analyzes billing data, creates schedules and reports, coordinates with attorneys, staff, and clients, and maintains confidential records while meeting strict deadlines.

Leads SaaS support desk operations for healthcare clients, owning service levels, response and resolution performance, escalations, ticket workflows, reporting, and support quality. The manager investigates complex technical issues, administers Jira Service Management, develops dashboards and documentation, improves processes, and partners with Product, Engineering, Customer Success, and Implementation teams. The role also manages support staff and drives automation and operational efficiency.

Build and maintain responsive, accessible CraftCMS and CraftCommerce sites for B2B manufacturers. Develop catalog and commerce features, forms, transactional emails, third-party integrations, and custom CKEditor elements. Translate Figma designs into Twig and Tailwind CSS implementations using JavaScript, AlpineJS, and Vue. Collaborate with backend developers, project managers, and strategists while using Git, Bitbucket, DDEV, and structured testing and release environments.

Designs, develops, maintains, and supports software applications focused on HIPAA EDI transactions for dental and vision healthcare benefits. Responsibilities include Agile development, production issue triage, technical investigation, secure coding, unit testing, architecture and impact analysis, documentation, and implementing newly legislated EDI standards. The role also serves as a subsystem subject matter expert and uses AI tools responsibly.

Own and grow a portfolio of US and global accounts while meeting retention, expansion, and net-new revenue targets. Lead outbound prospecting, pipeline development, solution design, pricing, negotiations, renewals, and contract closing. Serve as senior relationship owner, conduct business and quarterly reviews, identify retention risks, partner with Operations and Product, and represent IP House at industry events.

Owns revenue development across public-sector markets, securing large institutional contracts for digital mental health services. Responsibilities include building executive relationships, identifying funding and procurement pathways, managing qualified pipelines, developing business cases and proposals, leading negotiations and contracting, and coordinating cross-functional teams. The role targets state agencies, counties, municipalities, higher education institutions, and education systems, while contributing to broader public-sector growth strategy.

Own sales and revenue operations workflows, including territory design, Salesforce pipeline hygiene, forecasting, quota setting, compensation tracking, reporting infrastructure, and process documentation. Partner with Sales, Finance, Marketing, Sales Enablement, and Deal Desk to improve forecast accuracy, operational consistency, and scalable revenue processes. Apply AI tools to automate workflows and support reporting and territory analysis.

Build and operate secure, scalable Azure infrastructure and AI platform capabilities using Terraform, MCP servers, LLMOps/GenAIOps, Docker, Kubernetes, and GitHub Actions. Own CI/CD, observability, reliability, security, compliance, incident response, and production support for platform and AI workloads. Partner on AI platform roadmap development, reusable engineering patterns, tooling adoption, documentation, and Agile delivery while participating in on-call rotations.

Administer and support enterprise server, cloud, network, identity, and Microsoft 365 infrastructure. Deploy and maintain Windows, AWS, Azure, and collaboration platforms; manage patches, backups, disaster recovery, monitoring, capacity, security controls, and automation. Provide escalation-level support within SLAs, document environments, follow change-management procedures, participate in on-call rotations, and mentor junior staff. The role is remote or hybrid in the US with occasional customer travel.