Top Tech Jobs & Startup Jobs in Boston, MA

Build and maintain a React/TypeScript operations portal and Supabase/PostgreSQL backend for autonomous aircraft medical logistics. Improve aircraft allocation, mission generation, telemetry ingestion, live dashboards, reliability, testing, logging, and observability. Integrate Python services with ArduPilot aircraft and simulations while collaborating with autonomy and simulation engineers to mature real-flight and digital-twin systems.

Own Feathery’s product positioning, messaging, go-to-market strategy, product launches, sales enablement, competitive intelligence, and customer research. Translate complex workflow automation capabilities into compelling narratives for enterprise buyers in insurance and wealth management. Collaborate with Product, Sales, Customer Success, and Leadership to develop marketing assets, inform roadmap priorities, strengthen differentiation, and accelerate adoption.

Handle product, billing, refund, bug, and feature-request inquiries for Meshy users. Resolve complex subscription disputes, improve billing policies and support procedures, coordinate with Product, Engineering, Finance, Growth, and Customer Success, and identify recurring issues. Create Help Center content and Intercom automations, analyze ticket trends, and own the Eastern Time support window in a globally distributed support team.

Design and deliver modern data platforms, scalable and secure ingestion and transformation pipelines, durable data models, streaming systems, and reporting layers. Partner directly with clients and business stakeholders to translate requirements into architecture, explain tradeoffs, and own delivery outcomes. The role includes production implementation across cloud data platforms, orchestration, governance, real-time technologies, and analytics or AI data consumption.

Manage OEM accounts and drive design wins for Infinitum motors in HVAC product lines. Build executive relationships across engineering, product, procurement, contractors, and sales representatives; lead technical and commercial discussions; develop multi-year account plans; coordinate with internal teams; monitor market trends and competition; represent the company at industry events; and maintain CRM forecasts and account reporting.

Own a portfolio of SaaS accounts, driving adoption, measurable customer value, retention, and account health. Lead success planning, QBRs, KPI tracking, risk escalation, and coordination of internal technical resources. Partner with Account Executives on renewals and expansion signals without owning commercial negotiations. The role requires executive communication, analytical account management, SaaS customer success experience, and approximately 20% travel to support QBRs, onboarding, account recovery, and strategic planning.

Conduct outbound prospecting across phone, email, LinkedIn, and video; research target accounts; qualify inbound leads; book and properly hand off discovery meetings to Account Executives; and maintain accurate CRM records. Independently manage the full sales cycle for three-to-five-seat opportunities, including discovery, demos, quotes, pricing discussions, objection handling, and order processing. Provide feedback to marketing, ecommerce, and product teams on lead quality, objections, and pricing friction.

Manages attorney billing by preparing and approving proformas, issuing invoices, handling e-billing submissions and disputes, configuring client and matter billing information, and maintaining compliance with firm and client requirements. The role analyzes billing data, creates schedules and reports, coordinates with attorneys, staff, and clients, and maintains confidential records while meeting strict deadlines.

Leads SaaS support desk operations for healthcare clients, owning service levels, response and resolution performance, escalations, ticket workflows, reporting, and support quality. The manager investigates complex technical issues, administers Jira Service Management, develops dashboards and documentation, improves processes, and partners with Product, Engineering, Customer Success, and Implementation teams. The role also manages support staff and drives automation and operational efficiency.

Build and maintain responsive, accessible CraftCMS and CraftCommerce sites for B2B manufacturers. Develop catalog and commerce features, forms, transactional emails, third-party integrations, and custom CKEditor elements. Translate Figma designs into Twig and Tailwind CSS implementations using JavaScript, AlpineJS, and Vue. Collaborate with backend developers, project managers, and strategists while using Git, Bitbucket, DDEV, and structured testing and release environments.