Top Tech Jobs & Startup Jobs in Boston, MA

Lead and develop the customer support team, oversee case intake through resolution, manage escalations, monitor support KPIs and CSAT, improve processes, and drive self-service and case deflection. Collaborate with Product, Engineering, Implementation, and leadership to address recurring issues, communicate customer insights, improve documentation, and enhance support efficiency and customer experience.

Own spacecraft power units from requirements through design, supplier management, verification, and acceptance. Design power electronics boards involving switching, protection, current limiting, conversion, interfaces, and fault handling. Perform part selection, schematic capture, worst-case and derating analysis, board bring-up, testing, and debugging. Manage supplier specifications and design reviews, support spacecraft electrical integration, and contribute to power budgets, grounding, EMI/EMC, and system architecture trades for a 15-year GEO mission.

Sources qualified sales opportunities through outbound calls, email, social outreach, networking, and lead follow-up. Researches target accounts, identifies buyers and pain points, develops messaging, and books qualified discovery meetings. Partners with sales leaders and account executives to prioritize named accounts and hand off opportunities for pipeline development. Works in a quota-driven environment using CRM and sales engagement tools.

Serve as the primary technical resource throughout the sales cycle for BIM and engineering software. Conduct discovery sessions, technical demonstrations, presentations, proof-of-concept support, and post-sales training. Translate engineering requirements into business value, contribute to technical content, provide market feedback to product teams, and represent the company at industry events while supporting revenue growth and customer success.

Own the B2B demand-generation strategy, budget, campaigns, paid media, account-based marketing, funnel analytics, and qualified pipeline. Lead integrated programs across content, webinars, events, email, partners, LinkedIn, Google, and display. Manage Content and Events staff, agencies, and vendors while partnering with Sales, BDR, and Product teams. Improve web conversion and AI search visibility, using data and AI-driven workflows to optimize performance.

Own a portfolio of mid-market insurance agency accounts from onboarding handoff through adoption, renewal, and expansion. Monitor account health, resolve issues with Support, drive platform adoption, and translate customer feedback into product and engineering priorities. Build scalable customer success processes, including success plans, QBR templates, health scoring, enablement materials, and automation. The role requires strong B2B SaaS customer success experience, cross-functional collaboration, and excellent communication.

Own and scale the global partner strategy by developing channel relationships, recruiting and onboarding partners, creating joint business plans, enabling partner success, tracking performance, and driving revenue growth. Collaborate with sales, marketing, and product teams, represent the company at industry events, and expand market presence in cybersecurity, cloud security, and SaaS.

Leads strategic direction across multiple brand accounts, translating cultural, consumer, platform, and performance insights into social strategies and compelling narratives. Advises senior clients, oversees strategy playbooks, guides platform-native work, manages and develops strategists, supports new business, and partners on account planning, staffing, revenue, and scope expansion. The role also incorporates AI, data intelligence, research, and emerging social platform trends into strategic decision-making.

Supports asset-liability management and treasury analysis, including interest-rate and liquidity risk modeling, capital planning, balance-sheet forecasting, net interest margin monitoring, cash positioning, investments, collateral, ALCO reporting, governance, reconciliations, and audit support. The role prepares recurring reports, validates financial data and model outputs, investigates trends and exceptions, and communicates findings to management and internal stakeholders while maintaining regulatory compliance.

Sells and leases golf and utility vehicles across an assigned territory. Manages customer relationships, financing and leasing proposals, sales documentation, order processing, delivery coordination, pricing recommendations, and post-sale satisfaction. Surveys golf course fleets, develops territory sales strategies, monitors credit approvals, and collaborates with technical representatives and dealers. Requires substantial travel, a valid driver’s license, and proficiency with Excel and CRM systems.