Top Tech Jobs & Startup Jobs in Boston, MA

Own customer onboarding from signed agreement through first results, including sales handoff, stakeholder engagement, technical setup, data validation, use-case development, escalations, and transition to Customer Success Managers. Build scalable onboarding playbooks, systems, and tools; document best practices; train future teammates; and use AI to develop workflows and automations. The role is fully remote and supports mid-market and enterprise brands.

Manage a portfolio of SaaS customers, driving retention, renewals, upsells, cross-sells, and professional services sales. Build strategic account plans, engage executive stakeholders, maintain CRM forecasting, conduct account reviews, resolve escalations, and advocate for customer needs. Collaborate with sales, product, support, services, and marketing teams while analyzing account health and documenting best practices.

Lead infrastructure and DevOps strategy, team development, cloud architecture, Infrastructure as Code, CI/CD, automation, reliability, scalability, cost optimization, and security for production SaaS applications. Manage AWS and GCP environments, establish Terraform and Ansible standards, implement deployment and rollback automation, apply AI to operational workflows, and improve observability, incident response, disaster recovery, and engineering productivity.

Leads and scales the BDR team and pipeline generation function. Establishes processes, metrics, reporting, forecasts, outreach quality assurance, and outbound and inbound programs. Coaches, mentors, recruits, and onboards BDR talent while remaining hands-on with prospecting and sales activities. Partners with sales, marketing, product, and regional leaders to improve revenue performance, team development, and customer value.

Own web design projects from creative direction through final execution, creating responsive, accessible, conversion-focused digital experiences. Develop Figma systems, components, prototypes, wireframes, and high-fidelity designs; collaborate with developers, strategists, project managers, clients, and designers; present and defend design decisions; incorporate feedback; and apply AI and emerging tools to improve creative workflows.

Leads manufacturing systems readiness for a greenfield facility, including requirements, configuration, integration, testing, deployment, launch, stabilization, and transition to site ownership. Coordinates Operations, IT, Engineering, Quality, HR, suppliers, and manufacturing systems teams. Supports workforce training, user adoption, documentation, governance, data integrity, cybersecurity, production traceability, and operational performance. Tracks milestones, risks, dependencies, and deliverables while ensuring MES, Tulus, ERP, and related shop-floor systems meet plant startup and ongoing production needs.

Drive revenue growth through channel partners and distributors, grow SMB accounts, generate pipeline, support marketing campaigns, and manage partner relationships. The role requires outbound communication, partner business planning, CRM usage, cross-functional collaboration, analytical problem-solving, and occasional travel.

Own SwipeSimple’s public presence across industry content, online communities, social channels, events, partner communications, employer branding, and product launches. Create useful content for SMB owners and channel partners, manage multiple social accounts, build relationships with creators and associations, coordinate trade show marketing, gather customer reviews, and support campaigns across direct, brand, partner, and product channels.

Own the full enterprise sales cycle, from prospecting and pipeline development through closing and customer relationship growth. Drive new business, meet or exceed quota, collaborate with SDRs, Solutions Consultants, and Customer Success Managers, and communicate complex SaaS solutions to enterprise buyers. The role includes strategic account planning, cold calling, and occasional customer travel, with training provided on Orum’s sales playbook and technology.

Build and ship full-stack features used by learners and tutors worldwide. Responsibilities include understanding user problems, contributing product ideas, taking prototypes through deployment, making technical decisions, writing maintainable code, and participating in code reviews and pairing sessions. The role requires close collaboration with designers, stakeholders, and users while supporting a safe, scalable peer-learning platform.