Top Tech Jobs & Startup Jobs in Boston, MA

Support developers and businesses using the PlanetScale database platform by troubleshooting production issues across applications, databases, infrastructure, and product behavior. The role involves resolving tickets and technical questions, explaining queries and workflows, creating documentation and playbooks, identifying recurring customer friction, and partnering with Engineering on product improvements and scalable support processes.

Owns GTM operations from opportunity creation through renewal, including pipeline analytics, forecasting, Salesforce and Clari administration, AI-enabled workflow automation, data governance, customer handoffs, renewal processes, and partner operations. Builds trusted reporting, improves pipeline discipline and forecast accuracy, identifies deal and renewal risks, and partners with Sales, Customer Success, Finance, Partnerships, and executives on commercial decision-making.

Perform end-to-end, integration, system, user acceptance, and automated testing for software applications. Create test strategies, plans, documentation, and automated test cases; execute tests; assess results; and track defects through resolution. Translate business requirements into technical requirements, identify risks, troubleshoot application issues, and collaborate with engineering and development teams. Support product implementations, training, technical escalations, and quality assurance oversight across project workstreams.

Perform bank reconciliations, prepare accurate financial statements, maintain supporting schedules and accounting controls, audit financial transactions, resolve discrepancies, respond to inquiries, and support month-end and year-end close processes for association management clients.

Owns expansion and revenue growth across existing health system accounts. Responsibilities include identifying opportunities, converting engagements to platform agreements, managing executive and clinical stakeholder relationships, developing account plans, supporting renewals, maintaining CRM and forecasts, and providing account intelligence for product and pricing decisions.

Manages project cost setup, contract billing, financial reporting, budgets, cash-flow projections, and contract closeout activities. Reviews construction contract costs, funding, change orders, retainage, subcontractor invoices, progress billings, and financial performance. Coordinates with accounting, project management, operations, contracts, vendors, and subcontractors to ensure accurate cost tracking, revenue recognition, compliance, and timely billing. Supports audits, government reporting, Costpoint administration, and internal training.

Provides in-house legal counsel on healthcare regulations, contracts, privacy, ERISA, licensing, disputes, M&A, and due diligence. Negotiates client and vendor agreements, manages legal matters and outside counsel, oversees contract workflows in Ironclad, and develops automated legal processes. Advises on self-funded health plans, TPA operations, HIPAA, DOL requirements, medical licensing, and corporate practice of medicine issues.

The Workflow Consultant advises healthcare organizations on patient flow, assesses and redesigns workflows, configures TeleTracking solutions, facilitates validation and change adoption, and manages project deliverables and stakeholders. This client-facing role supports measurable improvements in productivity, patient experience, and clinical outcomes. It requires extensive domestic and international travel, healthcare operations expertise, stakeholder engagement, presentation and documentation skills, and the ability to lead complex workflow implementation projects.

Manages tower and rooftop asset operations across Alabama and Florida, including maintenance budgets, tenant collocations, installation projects, vendor coordination, inspections, regulatory compliance, site repairs, and project closeout. Reviews installation configurations, conducts site walks, maintains asset data, supports leasing activities, and collaborates with internal and external stakeholders. The role operates across field and office environments and requires travel to regional sites and company meetings.

Lead complex end-to-end SaaS implementations for municipal government clients, including configuration, data migration, integrations, training, change management, and post-launch transition. Advise clients on process re-engineering, data strategy, and scalable system solutions while managing scope, risks, dependencies, and stakeholder relationships. Partner with Sales, Product, Engineering, and Customer Success to assess feasibility, address feature gaps, improve delivery processes, and drive adoption.