Top Tech Jobs & Startup Jobs in Boston, MA

Leads Bask’s entire post-sale customer experience, including onboarding, retention, expansion, renewals, customer health, and escalations. Builds and manages the Customer Success organization, establishes segmentation and operating models, develops scalable playbooks, implements tooling, and owns retention and revenue metrics. Partners with Product, Engineering, Sales, Operations, Pharmacy, and Support to represent customer needs, improve the platform, and drive adoption across enterprise and growth accounts.

Provides operational support across finance, procurement, office administration, logistics, and HR engagement. Responsibilities include vendor creation and communication, invoice and expense review, office and kitchen supplies, mail and entrance management, employee equipment logistics, travel coordination, office safety, building coordination, and employee events. Requires strong organization, attention to detail, discretion, Google Sheets proficiency, familiarity with accounting platforms, and 3–5 years of office experience.

Own Contentstack’s global agency partner strategy, build strategic relationships with major agency groups, and drive partner-sourced and partner-influenced enterprise pipeline. Develop agency-specific go-to-market messaging, offerings, enablement, and joint plays with ISVs. Position Contentstack against Adobe and Optimizely, influence CMOs and marketing leaders, represent the company in executive and market-facing events, and help build the broader partner organization.

Provides post-sales technical leadership for strategic IoT customers. Partners with Customer Success Managers to optimize deployments, advise on architectures, troubleshoot connectivity and system issues, lead technical discovery and demonstrations, support renewals and account expansion, and translate customer needs into business-aligned solutions. Collaborates with product and engineering teams while identifying adoption, optimization, and cross-selling opportunities.

Develop agentic AI systems and machine learning methods for drug discovery, including molecular and tabular in-context learning, few-shot adaptation, foundation models, and biological data analysis. Lead research projects from task definition and dataset construction through model training, benchmarking, ablations, and scientific validation. Collaborate with chemists and biologists, build reproducible research software, scale training pipelines, and translate successful methods into drug discovery capabilities and scientific publications.

Own the strategy and execution of paid search campaigns across Google Ads and Microsoft Ads. Manage keywords, bidding, budgets, conversion tracking, attribution, testing, reporting, and traffic-quality controls. Partner with marketing and analytics teams to improve qualified lead and membership acquisition, while mentoring teammates and presenting recommendations to stakeholders.

Leads end-to-end customer onboarding and implementation programs, translating customer goals into project plans, milestones, dependencies, risks, and success metrics. Coordinates Sales, Product, Engineering, Support, Customer Success, trainers, and subject-matter experts without performing hands-on technical implementation or training. Establishes scalable operational frameworks, manages cross-functional accountability, oversees technical readiness, tracks adoption, facilitates stakeholder communications, and ensures customers are prepared for go-live.

Leads Mantra Health’s marketing function, owning demand generation, performance marketing, attribution, conferences, campus marketing, brand, content, PR, marketing operations, and team development. The role manages a multi-function marketing team, oversees HubSpot and Salesforce processes, aligns marketing with Sales and Product, and builds scalable systems for pipeline growth, long-cycle B2B sales, and student engagement.

Manages a dairy loan portfolio involving commercial and mortgage loans. Analyzes loan applications, financial statements, cash flows, credit risks, and servicing requests; prepares credit packages and projections; recommends or approves credit actions; monitors portfolio compliance; coordinates documentation and loan closings; supports relationship managers and customers; and participates in committees and underwriting projects.

Manages insurance products across 2–4 states with full P&L responsibility. Develops pricing strategies, executes rate changes, prepares regulatory filings, monitors state performance, and identifies growth opportunities. Partners with actuarial, sales, marketing, IT, testing, and regulatory teams to improve profitability and product performance. Builds reports and dashboards, presents strategies to leadership, leads complex initiatives, and mentors junior staff.