Top Tech Jobs & Startup Jobs in Boston, MA

Leads Meritus College’s learner-facing academic experience, including curriculum and program design, instructional quality, learner services, assessment, academic policy, and accreditation readiness. Manages instruction, program design, and learner services teams; establishes scalable systems, standards, and processes; oversees academic metrics and continuous improvement; and partners with the Chief Academic Officer on programs, modalities, credential structures, and support models.

Manages customer billing, accounts receivable, collections, contract-to-billing setup, invoice reviews, disputes, reconciliations, and cash reporting. Supports revenue close, accruals, journal entries, audits, internal controls, and billing-system improvements. Partners cross-functionally with Sales, Client Success, Revenue Operations, Accounting, Data, Engineering, and technical teams to resolve billing issues, validate implementations, and improve quote-to-cash processes.

Leads ProPharma’s inside sales function, developing team strategy, qualified opportunities, RFP invitations, and pipeline growth. Oversees team development, lead management, campaigns, events, CRM utilization, performance reporting, and process optimization. Partners with Marketing, Business Development, Commercial Operations, and service-line leaders to align outreach with growth priorities. Uses KPIs and commercial data to improve prospecting, campaign performance, pipeline contribution, and sales enablement.

Provide hands-on support for complex and regulated customer issues while improving AI-powered support systems, workflows, automation, and self-service experiences. Review AI agent performance, identify conversation patterns, develop support logic, manage escalations, and create policies and playbooks. The role requires strong ownership, quantitative thinking, and collaboration across product, engineering, and operations in an early-stage fintech startup.

Administer initiative intake, maintain portfolio systems and reporting, track milestones, risks, issues, and dependencies, and prepare governance materials for leadership decision-making. The role produces executive-ready KPI analysis, maintains PMO standards and operating cadence, supports prioritization and resourcing decisions, and improves reporting through automation and AI-enabled processes.

Drive revenue growth for procurement and compliance SaaS products by managing the full sales cycle across mid-market hospital pharmacy accounts. Generate pipeline, prospect new and existing customers, achieve recurring-revenue quotas, engage senior stakeholders, deliver presentations, negotiate contracts, maintain CRM reporting, and collaborate with marketing, business development, clinical strategy, customer success, and implementation teams. The role is remote across the continental United States and requires occasional travel.

Own end-to-end product design across web, native mobile, widgets, and portals. Partner with product and engineering to define problems, prototype, validate, ship, and iterate on solutions. Maintain and evolve Figma design systems, collaborate asynchronously, review implementations, and manage priorities independently. The role requires strong product judgment, research skills, responsive and accessible design knowledge, visual craft, and comfort using AI tools such as Claude.

Own and grow Trek, Electra, and Bontrager sales across a designated territory by managing retailer relationships, forecasting, prospecting, and pipeline activity. Advise dealers on merchandising, inventory, staffing, profitability, and continuous improvement. Recruit and onboard new retail partners, deliver product and sales training, monitor market trends, enforce brand standards, and represent Trek at events. The role requires regular in-person travel around the Hartford/Boston area, including occasional overnight trips.

Own a portfolio of mid-market and enterprise customers, driving adoption, measurable outcomes, renewals, retention, and expansion. Develop success plans, manage escalations, lead executive business reviews, and identify upsell opportunities. Partner cross-functionally with Sales, Support, Engineering, Product, and Marketing to resolve issues and improve customer experience. Use Salesforce, Planhat, analytics, automation, and AI-assisted workflows to scale impact. Mentor CSMs and improve customer success processes.

Own the product strategy and roadmap for advisor communication channels, contact center migration, live transcription, AI copilot coaching, conversation intelligence, follow-up workflows, and compliance. Define measurable outcomes, lead experimentation, and partner with engineering, data, sales, operations, and compliance to improve connection rates, advisor efficiency, and move-in rates.