Top Tech Jobs & Startup Jobs in Boston, MA

Supports customers through ticket triage, emergency phone support, technical guidance, and best-practice consultation. Processes customer materials through glossary development tools, validates glossaries using human and machine testing, and assists with customer success workflows, tracking, reporting, and sales data requests. The role is fully remote and focused on helping clients deliver accurate real-time translation events.

Lead and develop a regional corporate sales team, create data-driven sales strategies, analyze CRM insights, identify market opportunities, coach account executives, organize regional events, collaborate with internal stakeholders, and recruit and train team members. The role requires consultative B2B sales expertise, field sales leadership, strategic planning, and up to 30% travel.

Build and maintain GTM automations, integrations, workflows, account scoring, data enrichment, and internal tools across revenue systems. Use APIs, scripting, SQL, and AI/LLM technologies to improve lead processing, product usage visibility, customer handoffs, and expansion opportunities. Monitor integrations, maintain data quality, document workflows, support RevOps users, and establish AI governance across go-to-market operations.

Lead go-to-market strategy and execution for Outreach platform releases and launches involving governance, security, interoperability, and integrations. Develop positioning, messaging, competitive analysis, enablement, customer content, and partner opportunities. Collaborate with Product, Sales, Marketing, Enablement, Pricing, and Post-Sales teams to drive adoption, retention, growth, and customer value. Apply AI to research, messaging, and launch content while communicating platform capabilities clearly to customers and internal teams.

Supports reimbursement operations through business process analysis, workflow optimization, and transformation initiatives. Responsibilities include mapping current and future-state processes, conducting root-cause analysis, documenting business requirements, developing user stories and acceptance criteria, supporting system integrations and testing, tracking project actions, and assisting with change management. The role partners with operations, IT, vendors, and business stakeholders to improve productivity, quality, reimbursement outcomes, compliance, and patient experience.

Senior Designer responsible for evolving the Multiplayer brand and creating polished visual systems, presentations, case studies, social assets, and new-business materials. The role requires strong visual storytelling, conceptual thinking, typography, layout, rapid iteration, stakeholder collaboration, and effective use of AI in the creative workflow. The designer will work across distributed teams with at least three hours of daily overlap with Toronto time.

Lead design and operation of scalable AWS/GCP cloud infrastructure. Build and operate Kubernetes (EKS), Docker, Terraform/Terragrunt, Helm and GitOps workflows. Improve CI/CD with GitHub Actions and ArgoCD, implement monitoring and observability, strengthen security, disaster recovery, and developer self-service automation to improve platform reliability and productivity.

Manages the IT and Security team, including helpdesk workflows, project roadmaps, compliance automation, access management, authentication standards, disaster recovery, vendor relationships, and enterprise system rollouts. Partners with product, engineering, and business leaders on security initiatives and complex technical changes. Maintains audit-ready security processes while overseeing remote IT operations, cloud security, identity tools, and technology spend.

Design high-impact presentation decks, social media assets, animated content, visual reports, infographics, and promotional case studies. Translate complex information into clear visual narratives, build scalable presentation templates, adapt designs across formats, and maintain brand consistency. Manage high-volume creative requests, stakeholder feedback, tight deadlines, and cross-functional collaboration. Use Adobe Creative Cloud, Sketch, Figma, and generative AI tools while monitoring social and design trends.

Own end-to-end product and visual design for Monarch’s growth initiatives, focusing on onboarding, experimentation, engagement, and retention. Conduct user research, test prototypes, collaborate with product and engineering, and deliver detailed designs across mobile and web. The role requires strong visual design, systems thinking, autonomy, and experience creating experiments and 0-to-1 consumer experiences.