Top Tech Jobs & Startup Jobs in Boston, MA

Coordinate and confirm appointments between clients and security professionals; answer calls, emails, and messages; manage scheduling software and availability; send reminders and follow-ups; maintain accurate records; protect confidential client information; provide professional customer service.

Directs Equine and Livestock mortality and liability underwriting within company authority and business targets. Builds broker and client relationships, develops new business, monitors portfolio performance, ensures regulatory and internal policy compliance, maintains accurate records, and supports product development. The role also collaborates with internal teams, develops junior underwriters, and promotes a respectful, inclusive workplace culture.

Leads a regional Professional Services team, coaching engineers, managing hiring and development, and driving customer outcomes. Partners with Sales, Customer Success, and internal teams to expand services revenue, improve delivery quality, track utilization and customer satisfaction, resolve escalations, and support global services strategy. The role also requires technical knowledge of Jamf products and the Apple ecosystem, executive communication, and effective management of competing priorities.

Lead architecture and reliability for a high-scale alerting platform. Design rule-based, ML-driven, and correlated detection systems; own Kafka-based event delivery, webhook reliability, idempotency, and sustained-load performance. Transform security and network telemetry into topology and dependency models that support LLM-assisted investigation and remediation. Provide cross-team technical leadership, mentor engineers, and guide long-term platform strategy across multiple alerting teams.

Executive leader overseeing account management, strategic client relationships, renewals, retention, expansion, and net revenue retention. Leads account managers, establishes performance standards and KPIs, manages executive escalations, negotiates contracts, develops strategic account plans, and partners with Sales, Product, Marketing, Clinical, and Operations teams. The role drives client satisfaction, revenue growth, risk mitigation, and service delivery while presenting outcomes to senior leadership. Regional travel of 30%–35% is required.

Owns expansion and modernization across complex enterprise accounts by developing account strategies, creating demand, leading consultative discovery, shaping technology solutions, negotiating commercial terms, and closing opportunities. Coordinates cross-functional pursuit teams, manages forecasts and CRM records, builds executive relationships, develops business cases, and uses AI-enabled sales tools to improve opportunity management. Requires strong expertise in enterprise technology sales, customer business drivers, and multi-stakeholder negotiations.

Leads large-scale enterprise application development, modernization, and sustainment programs. Oversees Agile teams, program governance, schedules, budgets, risks, resources, stakeholder communications, cloud modernization, DevSecOps, AI, user adoption, and cybersecurity compliance. The role coordinates technical and business stakeholders, manages Appian and Google Cloud initiatives, drives continuous improvement, and ensures delivery quality, security, performance, and alignment with government objectives.

Own end-to-end financial data analysis, including SQL and dbt data modeling, Looker dashboard development, data quality validation, reconciliation, and stakeholder-facing insights. Partner with Finance and Payments to support reporting, planning, revenue analysis, cost insights, and transaction-level analytics. Translate ambiguous business needs into reliable technical solutions while improving documentation, QA, modeling, and data architecture practices.

Partner with GTM (Sales, Marketing, Customer Success) to own GTM financial models, forecasts, and reporting. Deliver KPI dashboards, variance analysis, board/QBR packages, and analyses that guide hiring, commission, and spend decisions. Embed with GTM leaders to influence investment and improve forecasting accuracy.

Own BAMKO’s AWS and Cloudflare infrastructure end to end, improving availability, scalability, resilience, automation, monitoring, disaster recovery, and cost efficiency. Manage infrastructure as code, databases, production upgrades, backups, and the AWS Well-Architected improvement roadmap. Serve as the primary on-call resource for infrastructure incidents and lead post-incident reviews.