Top Tech Jobs & Startup Jobs in Boston, MA

Supports the sales cycle as a technical advisor by understanding customer requirements, delivering demos and proofs of concept, configuring trials and integrations, answering security and technical questions, supporting migrations, and triaging issues. The role also contributes to RFPs, technical documentation, product expertise, customer setup, and cross-functional sales enablement. It is fully remote for candidates legally authorized to work in the United States or Canada.

Manages relationships with national accounts to maintain customer satisfaction, drive SaaS platform adoption, retain revenue, and grow existing business. Responsibilities include client communications, training, account reviews, renewal support, CRM documentation, revenue tracking, and collaboration with regional, marketing, product, and operations teams. The role also develops customer stories and helps clients and colleagues understand Impel solutions.

Leads government customer relationships, federal proposal development, capture activities, and contract administration. Manages bid/no-bid decisions, compliance matrices, technical and cost volumes, solicitation responses, negotiations, contract modifications, invoicing, and reporting. Maintains federal registrations and compliance with FAR, DFARS, NIST, CMMC, and export-control requirements. Supports commercial contracting and builds the company’s contracts and proposals processes.

Owns end-to-end print supply operations, including production planning, inventory forecasting, vendor management, fulfillment, shipping, quality control, cost modeling, and margin analysis. The role ensures printed curriculum materials, trade books, and classroom kits arrive complete and on time, resolves operational issues, leads vendor negotiations, establishes scalable processes, and collaborates with Product, Sales, Marketing, and Finance. It is remote, U.S.-based, and includes vendor-site travel.

Build and ship production AI systems for major brand clients, including agent pipelines, MCP servers, plugins, generative video systems, and voice agents. The role combines hands-on engineering, creative technology, strategic problem-solving, design systems, and scalable workflow development. Candidates should demonstrate strong technical execution and creative output, experience with Python, TypeScript, agent SDKs, MCP, GCP, and modern AI models, plus leadership across multiple enterprise clients and industries.

Provides Tier 1 and Tier 2 end-user support through tickets, calls, and email. Responsibilities include troubleshooting Windows and macOS systems, managing accounts and permissions, installing software and updates, configuring workstations, maintaining printers, supporting Zoom and Slack, managing hardware and software inventory, repairing equipment, training employees, and providing onsite technical support at offices, events, and the Sundance Film Festival.

Supports treasury operations through daily cash positioning, cash forecasting, liquidity analysis, banking administration, debt compliance, fraud controls, and revenue-to-cash reconciliation. Investigates payment and deposit discrepancies, analyzes cash trends, assists with close and audits, maintains treasury documentation, and improves cash management processes. Partners with Accounting, IT, Operations, banks, and payment processors to strengthen controls and reporting accuracy.

Own the reliability, scalability, security, and performance of Rezilient’s healthcare platform. Design and operate cloud infrastructure, Infrastructure as Code, CI/CD pipelines, observability, container orchestration, incident response, automation, disaster recovery, and security controls for PHI. Establish SLOs, SLIs, and error budgets; reduce operational toil; lead postmortems; and partner with engineering, product, and security teams to deliver resilient services.

Design and ship end-to-end product features, partnering with product managers and engineers to turn ambiguous problems into usable, polished solutions. Contribute to design systems, reusable components, and documentation; engage customers to inform decisions; provide and receive direct feedback; and help improve design processes while navigating changing priorities.

Manage and grow a portfolio of digital agency partners through relationship development, channel sales, account strategy, joint go-to-market initiatives, training, events, and co-selling. Drive revenue targets, recruit and onboard partners, monitor client and account health, manage retention risks, report performance, and advocate for partner needs. Collaborate with Marketing, Sales, Customer Success, Product, and leadership teams while supporting partner events and adapting strategies to market and industry changes.