Top Tech Jobs & Startup Jobs in Boston, MA

Provides strategic and operational HR support to multiple clients, including HR policy development, compliance, HRIS and payroll implementation, benefits administration, onboarding, leave management, employee relations, performance management, and culture initiatives. Advises startup and private-equity-backed organizations, supports mergers and acquisitions due diligence, and manages changing client priorities while ensuring compliant and effective PeopleOps practices.

Owns Voice of Customer measurement, customer research, surveys, segmentation, personas, and family experience metrics. Analyzes qualitative and quantitative feedback, develops actionable insights, supports predictive modeling, and presents recommendations to marketing, operations, and executive stakeholders. The role requires survey design, statistical significance testing, SQL querying, executive communication, and translating customer research into business decisions.

Supports daily People team operations across recruiting, onboarding, payroll assistance, benefits administration, employee relations, compliance, HRIS records, training, and employee support. Recruits frontline employees, coordinates background checks and documentation, reviews timekeeping, assists with payroll and open enrollment, maintains policies and compliance reports, and partners with managers on staffing, retention, performance, and engagement initiatives.

Own the HubSpot CRM/ESP platform, architecture, governance, data flows, integrations, reporting, deliverability, and messaging standards across multiple brands. Analyze customer and messaging data, investigate performance and deliverability issues, partner with Engineering and business teams, evaluate vendors, support migrations, and establish scalable consent, preference, compliance, and multi-channel communication processes.

Generates and qualifies sales leads through outbound cold calling, prospecting, list building, and closing self-sourced opportunities. Supports Account Executive teams by preparing targeted lead lists, coordinating calling schedules, facilitating sales huddles, and sharing best practices. Maintains accurate prospect, opportunity, activity, and forecast information in Salesforce, collaborates with sales colleagues, and participates in sales training and team initiatives.

Manages complex contract and commercial surety claims across multiple jurisdictions, including claim adjustment, reserves, litigation coordination, outside counsel management, and reporting. Supports underwriting with bond, indemnity, and collateral agreements; researches legal developments; and develops training and legal resources for underwriting and company staff.

Build and maintain scalable AWS infrastructure using Terraform and AWS CDK. Design highly available cloud environments, automate operational workflows with TypeScript, implement policy-as-code guardrails, optimize cloud costs, and lead disaster recovery planning and testing. The role also involves CI/CD, Kubernetes, networking, identity platforms, cross-team consensus building, project ownership, communication, and mentoring junior engineers.

Owns day-to-day database operations and backup/recovery for a large multi-account AWS environment. Maintains RDS, Aurora, and self-managed databases, validates backup restoration, executes disaster-recovery runbooks, and collaborates with infrastructure, security, Kubernetes, networking, and cloud architecture teams. Supports escalations from a 24x7 monitoring team and helps advance managed services and Cloud Center of Excellence capabilities.

Own payroll administration, compliance, timekeeping, final paychecks, reconciliations, and payroll reporting. Ensure accurate and timely processing for California employees, resolve discrepancies, maintain records, and support audits. Coordinate HR Assistant workflows, review their work, manage employee changes and separations, support benefits and leave administration, and develop payroll procedures and controls. Serve as a resource for employees and managers while escalating complex matters appropriately.

Build Python backend services and data-intensive systems supporting member identity, eligibility, billing, partner integrations, reporting, and analytics. Design APIs, asynchronous workflows, and data pipelines; validate, reconcile, retry, replay, and recover inconsistent external data. Improve production reliability, observability, testing, and performance while collaborating with Engineering, Product, and Operations. The role offers growth toward independent ownership of services and technical decisions.