Top Tech Jobs & Startup Jobs in Boston, MA

Support patients and healthcare advocates through phone, email, and chat. Responsibilities include confirming appointments, troubleshooting issues, resolving inquiries, onboarding clients, documenting feedback, reporting platform problems, and helping improve the customer experience. The role requires empathy, attention to detail, basic technical troubleshooting skills, adaptability across shifts, and the ability to handle complex or difficult conversations.

Coordinates technical projects and operations by tracking schedules, budgets, risks, and deliverables; facilitating stakeholder communication; providing technical support; troubleshooting software, hardware, and infrastructure issues; maintaining documentation and reports; improving processes; and training or onboarding team members.

Design, build, deploy, and operationalize Palantir Foundry solutions for defense and security customers. Develop data pipelines, ontology models, operator applications, integrations, and custom widgets using real-time intelligence. Debug infrastructure, networking, and application layers across cloud, hybrid, restricted, disconnected, and on-premises environments. Partner with customer stakeholders, advise technical teams, and own solutions end to end. Travel to secure customer sites and operations centers approximately 25–75% of the time.

Leads external communications for Wikimedia Enterprise, including media relations, thought leadership, speaking opportunities, messaging, launches, stakeholder engagement, vendor management, and rapid-response communications. The role aligns Enterprise growth plans with Foundation communications priorities, develops marketing and press materials, and uses KPIs, customer insights, and coverage data to improve strategy and demonstrate business impact.

Drive new business acquisition and expansion within large enterprise accounts across the West region. Develop territory plans, manage complex sales cycles, close new logos, grow strategic accounts, and build relationships with executives, influencers, channel partners, and internal sales teams. The role requires enterprise software sales expertise, modern data infrastructure knowledge, solution-selling ability, and travel within the assigned territory.

Drive new business acquisition and expansion within large enterprise accounts across the West region. Develop territory plans, manage strategic sales cycles, close new logos, grow existing accounts, and build relationships with executives, partners, and decision-makers. Collaborate with sales engineering, sales development, marketing, and channel partners to generate pipeline and communicate the value of SingleStore’s modern data infrastructure platform.

Own electrical application engineering for prefabricated data-center platforms, including power distribution, switchgear, MCCs, UPS systems, transformers, controls integration, documentation, vendor requirements, BOM accuracy, and design-risk evaluation. Translate customer specifications into manufacturable solutions, support prototyping and FAT/SAT testing, troubleshoot first-article builds, and coordinate with mechanical, controls, sales, supply chain, operations, vendors, and fabricators. The role is remote with up to 25% travel and requires independent senior-level technical ownership.

Build analytical frameworks, measurement methodologies, and decision support to drive enterprise decisions across marketing, loyalty, pricing, menu, media, and operations. Mine and integrate customer, transaction, digital, and operational data; develop segmentation, predictive models, and dashboards; lead test-and-learn, incrementality, and forecasting efforts; translate analysis into clear business recommendations and scalable decisioning tools.

Leads the retention strategy function across multiple product lines, setting strategic direction, developing test-and-learn frameworks, analyzing customer cohorts, forecasting churn reduction, and managing end-to-end retention initiatives. Partners with executive leadership, Product, Sales, Care, Finance, and Analytics to drive measurable revenue and retention outcomes. Builds and mentors a high-performing marketing team while overseeing budgets, performance measurement, and omnichannel customer engagement strategies.

Reviews account activity and payment approval requests, investigates suspicious activity and fraud patterns, and makes risk-based approval or escalation decisions using AI-assisted analysis. The role supports compliance operations, improves processes, documents findings, and collaborates with product, support, and business teams to balance compliance, customer experience, and scalable growth.

Lead Cyera’s brand strategy, positioning, storytelling, content, and social teams. Develop a unified narrative across data, agent, and identity security; establish editorial standards; partner on campaigns, launches, events, and executive communications; build brand activation frameworks; and measure awareness, consideration, recall, sentiment, content performance, and business impact. The role also requires senior stakeholder management, people leadership, research-driven viewpoints, enterprise technology branding, and AI fluency.