Top Tech Jobs & Startup Jobs in Boston, MA

Own product vision, strategy, roadmap, backlog, prioritization, metrics, and go-to-market planning. Collaborate with engineering, design, marketing, sales, and customer success teams to deliver customer-focused solutions. Conduct market and user research, analyze product performance, lead Agile delivery and releases, manage risks, and influence cross-functional stakeholders without direct authority.

Performs and manages internal audits, risk assessments, control testing, regulatory reviews, and IT process evaluations. Develops audit scopes, procedures, process documentation, and reports; identifies deficiencies and recommends remediation. Tracks audit findings, monitors action plans, communicates results to management, and supports audit teams and less experienced staff. The role also evaluates financial data, systems, infrastructure, data flows, and manual and automated controls.

Assists with internal audit assignments by assessing risks, evaluating IT and financial controls, testing processes, interpreting regulations, documenting findings, preparing audit reports, and monitoring remediation activities. The role partners with management and internal clients to develop action plans, identify process deficiencies, and recommend improvements to systems and procedures. A bachelor’s degree, audit certification or active pursuit of certification, and two years of audit-related experience are required.

Execute B2B demand-generation campaigns: build and optimize paid search and paid social, create LinkedIn audiences, perform keyword research, report pipeline metrics, prepare QBR decks, and collaborate on quarterly client plans.

Lead 15–20 pre-booked digital marketing strategy sessions weekly and close high-value clients. Responsibilities include consultative discovery, pitching Meta Ads, PPC, SEO, and Local Service Ads, handling objections, achieving revenue quotas, maintaining accurate ClickUp and GoHighLevel CRM records, and reporting on pipeline, conversions, and revenue. This is a fully remote, full-cycle sales role aligned with U.S. Eastern Time hours.

Lead reliability strategy and architecture for distributed systems in a regulated financial environment. Design automation, observability, SLOs, SLIs, incident response, CI/CD, deployment, rollback, and release practices. Lead major incident response and root cause analysis, improve operational tooling, assess change risk, ensure compliance, and mentor engineers while influencing application and platform architecture.

The Director will build and scale Learning and Organizational Development programs, including leadership development, learning strategy, organizational consulting, change management, facilitation, talent processes, and AI-enabled learning initiatives. This strategic player-coach will advise executives, diagnose organizational challenges, design scalable learning experiences, lead organizational transformation, and strengthen manager effectiveness and organizational capability in a rapidly growing biopharmaceutical company.

Designs and delivers accessible, engaging learning experiences for managers, leaders, and employees across digital, live, blended, and in-the-flow-of-work formats. Responsibilities include needs analysis, instructional design, content creation, stakeholder collaboration, LMS publishing, AI-enabled development, accessibility, evaluation, and content lifecycle management. The role supports manager capability, leadership, performance management, career growth, AI fluency, compliance, and employee development while documenting scalable design practices.

Owns end-to-end testing decisions and coordinates scenario alignment, stakeholder sign-off, testing team readiness, testbed criteria, test data preparation, and status communications throughout unified testing.

Lead the design, development, customization, integration, optimization, and support of ServiceNow ITSM solutions. Manage modules including Incident, Problem, Change, Request, Service Catalog, and CMDB; develop scripts, workflows, integrations, and platform enhancements; troubleshoot production issues and support upgrades. Partner with stakeholders to deliver ITIL-aligned solutions, provide technical leadership, and mentor junior developers.

Provide empathetic front-line support to outpatient therapy clinics through Zendesk, Zoom, and phone calls. Triage, troubleshoot, reproduce, and resolve customer issues; document clear engineering escalations; track tickets through resolution; create help center content; identify recurring issues and product improvement opportunities; and support customers transitioning from onboarding.

Owns the technical setup and validation of new client launches, including practice configuration, clearinghouse connections, payer enrollments, claims, Twilio communications, card processing, payment flows, and JSON configurations. Troubleshoots vendor integrations, tests systems end to end, documents setups and fixes, manages multiple implementations, and partners with onboarding teams to ensure timely, reliable go-lives.

Own client onboarding from contract signing through go-live and early steady-state. Build timelines, lead kickoff and training sessions, coordinate technical setup, data migration, and integrations, track risks and blockers, relay client feedback internally, support early live usage, and hand off to Support. Continuously improve onboarding playbooks, templates, and training materials while managing multiple concurrent implementations.

Design, develop, and maintain scalable cloud-native backend applications using Node.js, React, and AWS services. Build secure, high-performing solutions supporting federal missions, troubleshoot complex issues, collaborate with cross-functional teams, and contribute to agile development. Responsibilities include working with serverless services, databases, CI/CD tools, and modern JavaScript technologies while delivering high-quality software.