Top Tech Jobs & Startup Jobs in Boston, MA

Manage assigned B2B customer accounts, serving as the primary contact and trusted advisor. Build relationships, drive product adoption and satisfaction, manage renewals, reduce retention risks, and identify upsell and cross-sell opportunities. Coordinate with internal teams, monitor account health and usage metrics, conduct business reviews, resolve issues, and maintain accurate CRM records. The role requires strong communication, negotiation, problem-solving, and relationship management skills.

Leads business intelligence and database analysis to generate revenue insights, solve complex business problems, optimize digital performance, support sales and marketing initiatives, and develop predictive data products. The role requires advanced SQL analysis across large data warehouses, Tableau and web analytics reporting, data validation, executive presentations, and leadership of junior staff.

Prospect healthcare practices through high-volume outbound calling, identify decision-makers, discuss digital marketing services, qualify interest, and schedule appointments for Account Executives. The role requires meeting productivity and revenue metrics, building rapport, handling objections, maintaining prospect engagement, and developing knowledge of digital marketing products. This is a fully remote entry-level position with uncapped commission and advancement opportunities.

Own strategic healthcare customer accounts, building executive relationships and driving onboarding, adoption, retention, renewals, expansion, and upsell opportunities. Develop customer success plans, monitor health metrics, conduct business reviews, lead training, and advocate for customer needs internally. Collaborate with Sales, Product, Engineering, Marketing, and Support while mentoring junior team members and influencing customer success strategy.

Sell Viz.ai’s pulmonary enterprise software across hospitals, pulmonary service lines, and integrated delivery networks. Responsibilities include achieving sales targets, developing territory strategies, educating clinicians and executives using clinical data and outcomes studies, presenting products, supporting on-label use, gathering customer insights, and collaborating with sales, clinical, product, and marketing teams. The role requires consultative healthcare sales experience and travel up to 50%.

Leads a team of subcontract specialists managing the full subcontract lifecycle, including sourcing, solicitations, proposal evaluation, negotiations, awards, compliance, supplier performance, and risk management. Coordinates with contracts, engineering, quality, operations, and program teams; develops strategic suppliers, reduces costs, and ensures delivery and regulatory compliance. The role requires substantial subcontract management, procurement, supervisory, FAR/DFARS, SAP, and defense-program experience.

Manage state income tax audits for a large corporation, serving as the primary contact with state tax authorities. Research and defend tax positions, review adjustments, oversee amended state returns, resolve notices, track audit findings, support uncertain tax position reporting, draft tax memoranda, model state tax planning scenarios, and review state income tax returns.

Lead inventory planning and forecasting for a business portfolio: produce style-color-size weekly forecasts, drive in-stock rates, turns and ROI, partner with sourcing/vendors and tech to build automated forecasting systems, conduct root-cause analytics, present to executives, and manage/mentor team members.

Develops, organizes, audits, and maintains internal and external customer experience content, including Salesforce knowledge bases, guides, macros, communications, and self-service resources. Partners with Training, Quality, Operations, Product, Marketing, and Legal teams to ensure accurate, accessible, searchable, and brand-aligned content. Manages content requests, supports feature and campaign updates, optimizes knowledge-base performance, and reports improvement opportunities to CX leadership.

Plans, schedules, and releases production and purchase orders for manufactured parts and assemblies. Maintains work order dates, inventory and safety stock levels, production priorities, material requirements, and vendor delivery schedules. Coordinates with manufacturing, engineering, purchasing, and other shop departments to resolve shortages, engineering changes, and nonconformances. Reviews bills of material, updates item master data, monitors order completion, and creates shop packets while supporting supply chain and manufacturing objectives.

Provides call center support to State of Texas employees and retirees regarding health insurance, retirement plans, paid time off, and other benefits. Explains eligibility, enrollment, coverage, and plan details; resolves discrepancies, denials, billing issues, and technical challenges; documents interactions; protects confidential information; conducts benefits education sessions; and recommends process improvements. Requires strong customer service, communication, problem-solving, computer, and benefits administration skills.

Leads the Product Development Lifecycle across Product Innovation, Software Engineering, and Product Quality. Establishes governance, metrics, dashboards, tooling strategy, investment frameworks, and cross-functional operating practices. Drives AI adoption throughout product operations, improves lifecycle efficiency, and partners with senior leadership on prioritization and resource alignment. Builds and manages the product operations function while fostering continuous improvement and organizational transformation.

Leads IT systems analysis, application development, testing, implementation, troubleshooting, documentation, and user training. Translates business requirements into software solutions, supports healthcare platforms and interfaces, facilitates JAD sessions, and coordinates with stakeholders, project managers, and development teams. Manages small to medium IT projects, ensures SOX, HIPAA, quality, and regulatory compliance, mentors analysts, and drives application improvements across multiple platforms.

Leads enterprise IT infrastructure and service operations, overseeing service-level performance, ITSM processes, project intake, business requirements, reporting, budgets, process improvement, escalations, and stakeholder relationships. Develops service delivery plans, manages providers and SLAs, supports healthcare and Medicaid contract compliance, and guides cross-functional initiatives. Hires, mentors, and develops a high-performing IT team while ensuring reliable services, operational efficiency, and alignment with organizational goals.