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Manage commercial insurance accounts as primary client contact: process policy changes, handle renewals and marketing, communicate with carriers, prepare documentation, monitor billing and audits, document activity, and support producers and account technicians.

The Associate Account Manager will handle processing insurance documents, monitoring accounts, data entry, and maintaining customer relationships in a fast-paced environment.

Consultant responsibilities include developing client benefit strategies, preparing proposals, client reporting, managing implementations, and ensuring compliance while providing exceptional client service.

The Commercial Lines Associate Account Manager manages client relationships, handles insurance inquiries, processes paperwork, and negotiates renewals for assigned accounts.

The Benefits Account Manager will manage client needs, handle a book of business, and ensure effective documentation and communication with team members and carriers.

Manage day-to-day client communication and relationships for commercial insurance accounts, process policy changes and renewals, coordinate with carriers and producers, prepare renewal marketing, handle billing/invoicing, generate proof of insurance, document account activity, and supervise Account Technicians as needed.

The Client Account Manager processes payroll, handles client inquiries, coordinates benefits administration, and maintains client files, ensuring compliance with regulations.

Manage carrier integrations lifecycle for Employee Navigator: onboard carriers, maintain connections, troubleshoot issues, test and assure integration quality, collaborate with product and client success teams, and support clients and carriers during implementations while recommending process improvements.

The Client Support Coordinator processes client employee benefits changes, manages data entry, and provides general administrative support for the Client Services department.

Manage and build open enrollment and new hire cases across systems, schedule and assign benefit counselors, maintain staffing trackers and checklists, ensure platform access and licensing, monitor communications during enrollment, generate reports, track performance metrics, support compliance, and transition and close out cases.